Re: Work Orders Assignee Error
Hi Mark, There is guidline from BMC to increase AP:Role Member list field length. You can get in tocuh with BMC Support for guidline. Make sure, size has increased not more than 4000 Char beacuse that will change datatype in case of oracle db and which may have huge impact at db level. Regards Kiran On Wed, Jul 10, 2013 at 11:50 PM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, ** ** I am setting up the Work Order Assignee role for users and ran into a problem for a large group. After I had assigned the role to about 60 users I got the error Max Size 512 AP:Role Member List. Looking at the AP Role form I can see that every time I added someone to the role their username was placed in the Member List field which does have a limit of 512. I don’t plan on using approvals on the Work Order and need to assign the role to the other 40 group members. Has anyone run into this and if so what did you do? ** ** ARS 7.6.04 SP3 ITSM 7.6.04 SP3 ** ** Thanks Mark *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [image: email-Logo-031813] ** ** -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ -- *Regards* * **Kiran Patil* *Cognizant Technology Solutions* *Pune, India* *Mob No: +91 989 037 7125 * ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Work Orders Assignee Error
Hi All, I am setting up the Work Order Assignee role for users and ran into a problem for a large group. After I had assigned the role to about 60 users I got the error Max Size 512 AP:Role Member List. Looking at the AP Role form I can see that every time I added someone to the role their username was placed in the Member List field which does have a limit of 512. I don't plan on using approvals on the Work Order and need to assign the role to the other 40 group members. Has anyone run into this and if so what did you do? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 [cid:image001.gif@01CE7D77.19CABBA0] This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years inline: image001.gif
Re: Work Orders Assignee Error
In my experience, it's fairly common to increase the size of that field to what you need. You would need to so the same in the AP:Signature form if you ever want to do approvals. Sent from my iPhone On Jul 10, 2013, at 2:21 PM, Brittain, Mark mbritt...@navisite.com wrote: ** Hi All, I am setting up the Work Order Assignee role for users and ran into a problem for a large group. After I had assigned the role to about 60 users I got the error Max Size 512 AP:Role Member List. Looking at the AP Role form I can see that every time I added someone to the role their username was placed in the Member List field which does have a limit of 512. I don’t plan on using approvals on the Work Order and need to assign the role to the other 40 group members. Has anyone run into this and if so what did you do? ARS 7.6.04 SP3 ITSM 7.6.04 SP3 Thanks Mark *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company*** mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 image001.gif -- This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
