Re: arsystem stop
Hi, It appears the command to stop the service is fired on Linux/Solaris and with non root user. Please verify if the user has root privileges when issuing the start/stop command. HTH -- Regards, Arnab Vyom Labs Pvt. Ltd. BSM Solutions Services || ITIL Consulting Training Email: [hidden email] http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=nodenode=7583733i=0 || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs http://twitter.com/#%21/vyomlabs || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, December 05, 2012 4:47 AM To: arslist@ARSLIST.ORG Subject: arsystem stop ** Hi All, On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed The following processes could not be stopped and may need to be manually. ARS 7.6.04 SP3 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: arsystem stop
Do this way: Reach to here cd /opt/bmc/ARSystem/bin Next command: ./arsystem stop Once shut down message received: Command: ./arsystem start On Wed, Dec 5, 2012 at 4:46 AM, Brittain, Mark mbritt...@navisite.comwrote: /opt/bmc/ARSystem/bin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: arsystem stop
I would first check who owns the directory and files ls -ld /opt/bmc/ARSystem/bin/ ls -l /opt/bmc/ARSystem/bin/ This will tell you the user who owns the files and directory. You need to stop ( in order to get the .lck file released) and then start the ARsystem. root user is super user and able to stop/start services no matter who owns the above files/directory. Hope this helps. Regards/Vaibhav On Tue, Dec 4, 2012 at 3:16 PM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, ** ** On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? ** ** Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed ** ** The following processes could not be stopped and may need to be manually.* *** ** ** ARS 7.6.04 SP3 ITSM 7.6.04 SP2 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ** ** -- This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
arsystem stop
Hi All, On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed The following processes could not be stopped and may need to be manually. ARS 7.6.04 SP3 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: arsystem stop
Is Remedy running as root? If so are you issuing the command as root? It looks like the script tried to stop the services but may of not had enough permissions to do it. Jason On Tue, Dec 4, 2012 at 3:16 PM, Brittain, Mark mbritt...@navisite.comwrote: ** Hi All, ** ** On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? ** ** Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed ** ** The following processes could not be stopped and may need to be manually.* *** ** ** ARS 7.6.04 SP3 ITSM 7.6.04 SP2 ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ** ** -- This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: arsystem stop
Well check you java link make sure it is the same as startup script Sent from my iPhone On Dec 4, 2012, at 18:16, Brittain, Mark mbritt...@navisite.com wrote: ** Hi All, On my development server is issued the command /opt/bmc/ARSystem/bin/arsystem stop. Well it failed. Did I do something wrong or do I have an issue somewhere? Action Request System shutdown in progress. Action Request System Monitor shutdown failed Action Request System Server shutdown failed Action Request System Dispatcher shutdown failed Java Plugin Server shutdown failed Action Request System Assignment engine shutdown failed The following processes could not be stopped and may need to be manually. ARS 7.6.04 SP3 ITSM 7.6.04 SP2 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite – A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
