It was working yesterday.. I have another weird log I found..
--> Passed -- perform actions
0: Set Fields
/* Wed Mar 21 2012 09:23:06.4291 */SELECT T1.C1,C152,C155,C156 FROM T1
WHERE ((T1.C8 = '623') AND (T1.C7 = 0) AND (T1.C150 = 0) AND ((T1.C152 LIKE
'en%') OR (T1.C152 IS NULL))) ORDER BY C152 ASC, 1 ASC
/* Wed Mar 21 2012 09:23:06.4319 */OK
Error while performing filter action: Error 623
Filter "SRM:OBO:SetOBOAssignee_RequestedBy": No enabled
error handler
/* Wed Mar 21 2012 09:23:06.4351 */Canceled filter processing due to error
/* Wed Mar 21 2012 09:23:06.4355 */ Call Guide
"SRM:OBO:SetOBOAssigneeGuide" (return)
Error while performing filter action: Error 623
Filter "SRM:OBO:SetOBOAssignee_CallGuide": No enabled error handler
/* Wed Mar 21 2012 09:23:06.4364 */ End of filter processing (phase
1) -- Operation - CREATE on SRM:Request -
/* Wed Mar 21 2012 09:23:06.4368 */Canceled filter processing due to error
/* Wed Mar 21 2012 09:23:06.4372 */COMMIT WORK
/* Wed Mar 21 2012 09:23:06.4382 */-CE FAIL
On Wed, Mar 21, 2012 at 6:20 PM, Danny Kellett <
danny.kell...@strategicworkflow.com> wrote:
> **
>
> Sounds like the request is going to a different server. Has the db been
> restored from a different environment?
>
> ** **
>
> Are you using any form of AREA?
>
> ** **
>
> Regards
>
> Danny
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi
> *Sent:* 21 March 2012 22:06
> *To:* arslist@ARSLIST.ORG
> *Subject:* help: srm add to cart gets 623 authentication error
>
> ** **
>
> ** ENV:: solaris: 10, oracle on server, ars 7.5 midtier 7.6, itsm 7.6.03
> or so..
>
> We have been working like crazy with this issue all day..
> we have reset the password for application service, midtier service, slm
> module,
> We have cleared 1million pounds of cache, too bad it is not in my car..
>
> you can login,
> you can go to SRM
> but if you add to cart, or submit with data.. Wham.. 623 slaps you down.
>
> We have no idea what happened..
>
> Throw me a BONE
>
>
>
> --
> Patrick Zandi
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
--
Patrick Zandi
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