license keys for 7.1

2009-06-26 Thread Jason Tricky
We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge 
our 6.3 license keys.  I have upgraded our DEV servers from 6.3 to 7.1 and I 
didn't have to do anything about license keys but our sister company who is 
also doing the same upgrade is telling us that we have to purge the license 
keys everytime we upgrade Remedy.  Is that a correct statement?




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Re: license keys for 7.1

2009-06-26 Thread Feliciano, Ferdinand, A (Rocky)
If you upgrade your hardware or changed your NIC then you need to purge.  
License keys are tied to the servers NIC.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Jason Tricky
Sent: Friday, June 26, 2009 6:26 AM
To: arslist@ARSLIST.ORG
Subject: license keys for 7.1

**
We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge 
our 6.3 license keys.  I have upgraded our DEV servers from 6.3 to 7.1 and I 
didn't have to do anything about license keys but our sister company who is 
also doing the same upgrade is telling us that we have to purge the license 
keys everytime we upgrade Remedy.  Is that a correct statement?


_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_


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Re: license keys for 7.1

2009-06-26 Thread Easter, David
Your license file will be automatically converted to the new licensing model in 
AR System 7.1.00 when you do your upgrade.  You do not need to purge your 
license keys unless - as mentioned - you are changing hardware or NIC.  Perhaps 
your sister company is moving to new servers as part of the upgrade, which is 
why they are purging...

-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) [arsl...@arslist.org] On 
Behalf Of Feliciano, Ferdinand, A (Rocky) [rfelici...@azdes.gov]
Sent: Friday, June 26, 2009 6:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: license keys for 7.1

**
If you upgrade your hardware or changed your NIC then you need to purge.  
License keys are tied to the servers NIC.


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Jason Tricky
Sent: Friday, June 26, 2009 6:26 AM
To: arslist@ARSLIST.ORG
Subject: license keys for 7.1

**
We are upgrading from 6.3 to 7.1 and just wanted to know if we need to purge 
our 6.3 license keys.  I have upgraded our DEV servers from 6.3 to 7.1 and I 
didn't have to do anything about license keys but our sister company who is 
also doing the same upgrade is telling us that we have to purge the license 
keys everytime we upgrade Remedy.  Is that a correct statement?


_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_


NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR 
CONFIDENTIAL information and is intended only for the use of the specific 
individual(s) to whom it is addressed. It may contain information that is 
privileged and confidential under state and federal law. This information may 
be used or disclosed only in accordance with law, and you may be subject to 
penalties under law for improper use or further disclosure of the information 
in this e-mail and its attachments. If you have received this e-mail in error, 
please immediately notify the person named above by reply e-mail, and then 
delete the original e-mail. Thank you.
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_

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