Re: too many groups for one user
Would creating a computed group that has all or most of the 36 groups for that user? You didn't mention what the goal of adding this person to 36+ groups was. If you are looking to give this person permissions (forms, records, workflow, etc.) then this may work for you. If you are looking to add them to the groups for request assignment reasons then this may not be an option. Jason -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Wednesday, May 23, 2007 11:10 PM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user Hi All, After reading all the answers, I am still trying to figure out any answers. I still got a user who needs to be added to many groups (my client says more than 36) and it causes the ARSystem to crash. Q: is this an ARS issue? if so, does anyone know if there is a patch / fix for it? thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10777967 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user (U)
Although I haven't done it, why not create a single notification group and make that notification group a member (nested) of each of the other groups this person needs to be a member. So in reality he/she would only be a member of one group via the user form. C -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Thursday, May 24, 2007 8:24 AM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user (U) UNCLASSIFIED Are you referring to Support (Skill) or General groups? 1. If Support, will this user be expected to resolve tickets as a member of these many groups? 2. Or, does this user need to stay informed of the ticket activity of these many groups? If #1, good luck, that's just crazy. If #2, you could build Notification Filters to keep the user informed of ticket activity. Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Thursday, May 24, 2007 2:10 AM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user Hi All, After reading all the answers, I am still trying to figure out any answers. I still got a user who needs to be added to many groups (my client says more than 36) and it causes the ARSystem to crash. Q: is this an ARS issue? if so, does anyone know if there is a patch / fix for it? thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10777 967 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user (U)
UNCLASSIFIED Are you referring to Support (Skill) or General groups? 1. If Support, will this user be expected to resolve tickets as a member of these many groups? 2. Or, does this user need to stay informed of the ticket activity of these many groups? If #1, good luck, that's just crazy. If #2, you could build Notification Filters to keep the user informed of ticket activity. Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Thursday, May 24, 2007 2:10 AM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user Hi All, After reading all the answers, I am still trying to figure out any answers. I still got a user who needs to be added to many groups (my client says more than 36) and it causes the ARSystem to crash. Q: is this an ARS issue? if so, does anyone know if there is a patch / fix for it? thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10777 967 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user
Hi All, After reading all the answers, I am still trying to figure out any answers. I still got a user who needs to be added to many groups (my client says more than 36) and it causes the ARSystem to crash. Q: is this an ARS issue? if so, does anyone know if there is a patch / fix for it? thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10777967 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user
I suggest not increasing the length of this field; you could run into some nasty problems if you hit the actual limit of the original db colum, which measures against group ids separated by semi-colons. With the 6.0.1 user tool, the field constraints were enforced against the db value (group id's separated by semi-colons). Starting with 6.3, at some point, the field constraints started checking against the interpreted value (group names separated by spaces). The former still holds true with 6.3 and later releases if you do not interact with the form directly (e.g., push fields to user form). The original problem was that the user tool crashed, he already had 36 groups in the group list. Axton Grams On 5/21/07, CONDREA, Daniel <[EMAIL PROTECTED]> wrote: Hi All, I am not sure if it works for ARS version 5.x Open USER form in admin tool. Modify field 'Group List', ID=104 from 255 to 4000 characters. In ARS version 6.3 running on MS SQL 2000 it works OK. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Murtuza Bookwala Sent: Monday, May 21, 2007 1:08 PM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user Chanan, What version are you using? V 5.6 that I am using, does not allow more than 256 char in the groups field on the user form. I had the same problem when I tried adding a certain user to lots of groups. Although for me, it just does not allow the addition, so no crashes were involved. -Murtuza. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Monday, May 21, 2007 1:55 PM To: arslist@ARSLIST.ORG Subject: too many groups for one user Q: Is there a limit for how many groups can a user be member of? Q: I got an issue when user is assigned to more than 36 groups and when tring to open the usertool with that user, the usertool crashes with him the AR system carshes and all the users are logged out thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10715 937 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *DISCLAIMER* The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *END OF DISCLAIMER* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user
Hi All, I am not sure if it works for ARS version 5.x Open USER form in admin tool. Modify field 'Group List', ID=104 from 255 to 4000 characters. In ARS version 6.3 running on MS SQL 2000 it works OK. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Murtuza Bookwala Sent: Monday, May 21, 2007 1:08 PM To: arslist@ARSLIST.ORG Subject: Re: too many groups for one user Chanan, What version are you using? V 5.6 that I am using, does not allow more than 256 char in the groups field on the user form. I had the same problem when I tried adding a certain user to lots of groups. Although for me, it just does not allow the addition, so no crashes were involved. -Murtuza. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Monday, May 21, 2007 1:55 PM To: arslist@ARSLIST.ORG Subject: too many groups for one user Q: Is there a limit for how many groups can a user be member of? Q: I got an issue when user is assigned to more than 36 groups and when tring to open the usertool with that user, the usertool crashes with him the AR system carshes and all the users are logged out thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10715 937 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" -- *DISCLAIMER* The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Orange Romania S.A. is neither liable for the proper, complete transmission of the information contained in this communication nor any delay in its receipt. *END OF DISCLAIMER* ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
Re: too many groups for one user
Chanan, What version are you using? V 5.6 that I am using, does not allow more than 256 char in the groups field on the user form. I had the same problem when I tried adding a certain user to lots of groups. Although for me, it just does not allow the addition, so no crashes were involved. -Murtuza. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chanan Berler Sent: Monday, May 21, 2007 1:55 PM To: arslist@ARSLIST.ORG Subject: too many groups for one user Q: Is there a limit for how many groups can a user be member of? Q: I got an issue when user is assigned to more than 36 groups and when tring to open the usertool with that user, the usertool crashes with him the AR system carshes and all the users are logged out thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10715937 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
too many groups for one user
Q: Is there a limit for how many groups can a user be member of? Q: I got an issue when user is assigned to more than 36 groups and when tring to open the usertool with that user, the usertool crashes with him the AR system carshes and all the users are logged out thanks Chanan -- View this message in context: http://www.nabble.com/too-many-groups-for-one-user-tf3789228.html#a10715937 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
