[asterisk-users] Asterisk 13.12.1 Now Available

2016-10-27 Thread Asterisk Development Team
The Asterisk Development Team has announced the release of Asterisk 13.12.1.
This release is available for immediate download at
http://downloads.asterisk.org/pub/telephony/asterisk

The release of Asterisk 13.12.1 resolves an issue reported by the
community and would have not been possible without your participation.
Thank you!

The following is the issue resolved in this release:

Bugs fixed in this release:
---
 * ASTERISK-26503 - app_voicemail: Asterisk crashes when
  MailboxExists is used (Reported by Doug Lytle)

For a full list of changes in this release, please see the ChangeLog:

http://downloads.asterisk.org/pub/telephony/asterisk/ChangeLog-13.12.1

Thank you for your continued support of Asterisk!

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[asterisk-users] Asterisk 11.24.1 Now Available

2016-10-27 Thread Asterisk Development Team
The Asterisk Development Team has announced the release of Asterisk 11.24.1.
This release is available for immediate download at
http://downloads.asterisk.org/pub/telephony/asterisk

The release of Asterisk 11.24.1 resolves an issue reported by the
community and would have not been possible without your participation.
Thank you!

The following is the issue resolved in this release:

Bugs fixed in this release:
---
 * ASTERISK-26503 - app_voicemail: Asterisk crashes when
  MailboxExists is used (Reported by Doug Lytle)

For a full list of changes in this release, please see the ChangeLog:

http://downloads.asterisk.org/pub/telephony/asterisk/ChangeLog-11.24.1

Thank you for your continued support of Asterisk!

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[asterisk-users] Asterisk 14.1.1 Now Available

2016-10-27 Thread Asterisk Development Team
The Asterisk Development Team has announced the release of Asterisk 14.1.1.
This release is available for immediate download at
http://downloads.asterisk.org/pub/telephony/asterisk

The release of Asterisk 14.1.1 resolves an issue reported by the
community and would have not been possible without your participation.
Thank you!

The following is the issue resolved in this release:

Bugs fixed in this release:
---
 * ASTERISK-26503 - app_voicemail: Asterisk crashes when
  MailboxExists is used (Reported by Doug Lytle)

For a full list of changes in this release, please see the ChangeLog:

http://downloads.asterisk.org/pub/telephony/asterisk/ChangeLog-14.1.1

Thank you for your continued support of Asterisk!

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[asterisk-users] info about DID.

2016-10-27 Thread KyD
Hi!

I need to make a dialplan by DID.

where it gets the asterisk values did? from sip headers or ... ?

Thanks!
-- 
KyD
GNU/Linux SysAdmin
Quanto mais você sabe, mais você percebe que você não sabe nada.

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[asterisk-users] Realtime queue & agent groups

2016-10-27 Thread Jonas Kellens

Hello

I'm a bit confused on how to group agents (give agents a group number) 
when using realtime queues.


I read on the wiki :

 * If you include groups in your queue definition the calls get routed
   in the order of the group regardless of the specified strategy. So I
   just have a member= line for each agent.

member => Agent/@1 ; a group
member => Agent/501 ; a single agent
member => Agent/:1,1 ; Any agent in group 1, wait for first available, 
but consider with penalty



In my realtime database I have table queue_members :

+--++-++-+-++
| uniqueid | membername | queue_name  | 
interface  | state_interface | penalty | 
paused |

+--++-++-+-++
| 2916 | testacc77000   | queue7700q4 | testacc77000 
| |   0 |   NULL |
| 2917 | testacc77001   | queue7700q4 | testacc77001 
| |   3 |   NULL |
| 2843 | testacc77000   | queue7700q4 | testacc77000 
| |   0 |   NULL |
| 2905 | testacc7700905 | queue7700q5 | testacc7700905 
| |   0 |   NULL |
| 2888 | testacc77000   | queue7700q5 | testacc77000 
| |   0 |   NULL |
| 2900 | testacc77000   | queue7700q5 | testacc77000 
| |   0 |   NULL |
| 2901 | testacc77001   | queue7700q5 | testacc77001 
| |   0 |   NULL |




How do I define a group to a certain agent/member in this case ?





Kind regards

J.


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[asterisk-users] OT: recommended helpdesk OSS with Asterisk integration

2016-10-27 Thread marek cervenka

hi,

can you recommend open source helpdesk solution with working Asterisk 
integration?


marek



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Re: [asterisk-users] Incoming Call by DID

2016-10-27 Thread A J Stiles
On Wednesday 26 Oct 2016, KyD wrote:
> Hi,
> 
> My sip provider gave me 2 numbers for the incoming call via pstn.
> 
> nro1 = 12341234
> nro2 = 45674567
> 
> I have a dialplan for each.
> if i put this on my dialplan:
> 
> exten => s,1,Dial(SIP/1001)
> exten => Hangup()
> 
> Works!
> 
> But if i put one of them:
> 
> exten => 12341234,1,Dial(SIP/1001)
> exten => _1234,1,Dial(SIP/1001)
> exten => 45674567,1,Dial(SIP/1001)
> exten => _4567,1,Dial(SIP/1001)
> 
> incoming calls do not arrive.
> 
> Any ideas?

The incoming call must be arriving with ${EXTEN} containing something that 
doesn't match  12341234, _1234, 45674567 or _4567, so it is 
not triggering any of the extensions in your dialplan.  Maybe it still has the 
STD code or even the IDD code prepended.  (Been caught this way once before 
.  our old ISDN-30 provider used to send just the local number, then we 
moved to a new ISDN-30 provider who send the number with STD code but no 
initial 0.  Cue frantic editing of dialplan before rest of staff arrived .)
 
So try this;
 
exten => s,1,NoOp(Incoming call for '${EXTEN}')
exten => s,n,Dial(SIP/1001)
exten => s,n,Hangup()
 
Run `# asterisk -vvvr`, dial one of your DDI numbers from 
a mobile phone and watch the messages scrolling past.
 
Now you will be seeing exactly what ${EXTEN} contains when a call comes in, so 
you should be able to work out what is going on, and craft your extension 
expressions to suit.  If in doubt, post an excerpt from your CLI output.

-- 
AJS

Note:  Originating address only accepts e-mail from list!  If replying off-
list, change address to asterisk1list at earthshod dot co dot uk .

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