[asterisk-users] Asterisk Queues Problem
Help! I'm (still) having issues with Asterisk Queues. I want to implement a queue so that callers get the 'all our staff are busy at the moment, your call has been placed in a queue and will be answered by the first available operator. You may press 1 at any time to leave a voicemail' announcement, then they can press 1 and leave a voicemail. Documentation with * 1.2.x (I'm using 1.2.15) and in the O'Reilly Asterisk book says I can add a line context=blah to the queue definition and this becomes the 'escape context' where pressing buttons will take you to whilst in the queue. I've done this, and put the relevant context in extensions.conf and put extension 1 in there - and nothing happens - I call into the queue and press 1 and don't go anywhere. Please help if you know how to solve this issue, I have been working on it for a week and it's becoming quite urgent (not to mention causing me to tear my hair out with frustration...) Regards, John Breen ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with GXP2000 and Asterisk => Call pickupand Voicemail
Ken Williams wrote: i have two problems with my Grandstream GXP2000 : 1- When i wan pickup a call, that's don't work's (*8EXTEN) and when i test whit Softphone, i have a error too, he say me [EMAIL PROTECTED] not found .. in features.conf, i have: *8 doesn't take an extension does it? If you dial *8 send, it just picks up the first ringing extension within your pickup group. At least, that's how I use it on several sites... Regards John Breen ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Queue extension issues
Ioan Indreias wrote: Hello John, I'm not sure - but when tou try to define a context for testq queue with: context=testing it is useless. From what I know you could not have such an option inside a queue. Did you find any documentation specifying a context for a queue? Best regards, ## nini @ www.modulo.ro ## Indeed I did, in several places including on the web. One I believe was in the excellent book from O'Reilly "Asterisk - The Future of Telephony", Also from the sample configs with * 1.2.14, which is what we're using: ; A context may be specified, in which if the user types a SINGLE ; digit extension while they are in the queue, they will be taken out ; of the queue and sent to that extension in this context. ; ;context = qoutcon Regards John Breen ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Queue extension issues
I'm stuck on queues! The way I read what documentation I have found, if I set up a queue like this: [general] persistentmembers = yes [testq] musiconhold=default strategy = ringall timeout = 10 retry = 5 context = testing member => SIP/100 and then add into extensions something like this: [incomingiax] exten => 1234,1,Dial(SIP/100,10) exten => 1234,2,Queue(testq|tTH|||300) [testing] exten => 1,1,Dial(SIP/101) [testcontext] exten => 100,1,Dial(SIP/100) exten => 100,hint,SIP/100 exten => 101,1,Dial(SIP/101) exten => 101,hint,SIP/101 exten => 102,1,Dial(SIP/102) exten => 102,hint,SIP/102 Then if a user dials in on extension 1234 (which is what's forwarded from the iax peer), Ext.100 should ring for 10 sec, then the call should be placed in queue testq. While the call is in the queue , the caller should be able to press 1, which should then send them on to ext. 101. That's right, isn't it? Problem is, dialling 1 doesn't go to ext. 101 I can't see anything obvious that I've done wrong - It all looks right to me. But I've obviously missed something. Can anyone enlighten me as to what that something might be? Regards John Breen ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
