Re: [asterisk-users] E1 Line Tapping
Thanks Steve, If somebody knows about this hardware, or already used it. Please give me some help. TIA, Ricardo On 9/10/07, Steve Totaro <[EMAIL PROTECTED]> wrote: > > You could buy two identical servers and use the device (name escapes me) > that will detect one server going down and flip the ISDN traffic to the > spare. > > Or you could just buy a really good server with redundant power > supplies, raid 5, and hope for the best. > > Thanks, > Steve > > Ricardo Gemignani wrote: > > Thanks for answering guys! > > > > Ok, let me see if i understood. > > > > If I use the line tapping strategy I wont be able to use asterisk to > > do the recordings. Correct? > > > > So, i need to use the asterisk as the Man in the Middle ( I think > > that's the same as the "back to back" suggestion from Tzafrir, Isn't it? > > ). Ok, so every call will pass through Asterisk and I can do anything i > > want with it. Thats cool, but since all the calls pass through my > > recording box I've just created another fail point. And if someday my > > recording box stop responding? Is there someway to minimize that? > > > > TIA, > > Ricardo > > > > On 9/5/07, *Andrew Latham* < [EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]>> wrote: > > > > or a man in the middle... > > > > http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle > > <http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle> > > > > > > > > On 9/5/07, Steve Totaro < [EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]>> wrote: > > > Ricardo Gemignani wrote: > > > > Hi all, > > > > > > > > My name is Ricardo and unfortunately I'm just crawling in > this > > > > telecomm/asterisk world. So, after reading all day long i still > > don't > > > > understand a few things. :D > > > > > > > > I'm trying to "develop" a call recorder for a costumer. He > has a > > > > small call center ( 10 agents ) and want to record all calls. > > Since he > > > > already has everything (ACD only) working perfectly in the PBX > and > > > > don't want me to "touch" it, I need do develop a less > intrusive as > > > > possible system. > > > > > > > > I was thinking to do a line tapping in his E1 branch before > it > > > > reaches the PBX and record it using Asterisk, then develop a > > small web > > > > interface to recover the recordings. > > > > > > > > In my research about E1 line tapping I found this product > from > > > > Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could > not > > > > understand exactly how it really works. > > > > > > > > Does anybody already used it? > > > > > > > > Is it possible to use it with Asterisk? > > > > > > > > tia, > > > > Ricardo Gemignani > > > > > > > > > > Check out OrecX but you should be able to record that volume of > > calls > > > natively on the box (that is assuming you are using Asterisk as > your > > > call center system. > > > > > > Thanks, > > > Steve > > > > > > ___ > > > --Bandwidth and Colocation Provided by > http://www.api-digital.com-- > > > > > > asterisk-users mailing list > > > To UNSUBSCRIBE or update options visit: > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > > > -- > > /* > > Andrew Latham > > LATHAMA (lay-th-ham-eh) > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > */ > > > > ___ > > > > Sign up now for AstriCon 2007! September 25-28th. > > http://www.astricon.net/ > > > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk
Re: [asterisk-users] E1 Line Tapping
Thanks for answering guys! Ok, let me see if i understood. If I use the line tapping strategy I wont be able to use asterisk to do the recordings. Correct? So, i need to use the asterisk as the Man in the Middle ( I think that's the same as the "back to back" suggestion from Tzafrir, Isn't it? ). Ok, so every call will pass through Asterisk and I can do anything i want with it. Thats cool, but since all the calls pass through my recording box I've just created another fail point. And if someday my recording box stop responding? Is there someway to minimize that? TIA, Ricardo On 9/5/07, Andrew Latham <[EMAIL PROTECTED]> wrote: > > or a man in the middle... > > http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle > > > > On 9/5/07, Steve Totaro < [EMAIL PROTECTED]> wrote: > > Ricardo Gemignani wrote: > > > Hi all, > > > > > > My name is Ricardo and unfortunately I'm just crawling in this > > > telecomm/asterisk world. So, after reading all day long i still don't > > > understand a few things. :D > > > > > > I'm trying to "develop" a call recorder for a costumer. He has a > > > small call center ( 10 agents ) and want to record all calls. Since he > > > > already has everything (ACD only) working perfectly in the PBX and > > > don't want me to "touch" it, I need do develop a less intrusive as > > > possible system. > > > > > > I was thinking to do a line tapping in his E1 branch before it > > > reaches the PBX and record it using Asterisk, then develop a small web > > > interface to recover the recordings. > > > > > > In my research about E1 line tapping I found this product from > > > Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not > > > understand exactly how it really works. > > > > > > Does anybody already used it? > > > > > > Is it possible to use it with Asterisk? > > > > > > tia, > > > Ricardo Gemignani > > > > > > > Check out OrecX but you should be able to record that volume of calls > > natively on the box (that is assuming you are using Asterisk as your > > call center system. > > > > Thanks, > > Steve > > > > ___ > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > -- > /* > Andrew Latham > LATHAMA (lay-th-ham-eh) > [EMAIL PROTECTED] > [EMAIL PROTECTED] > */ > > ___ > > Sign up now for AstriCon 2007! September 25-28th. > http://www.astricon.net/ > > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > -- haoole "alea jacta est" ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] E1 Line Tapping
Hi all, My name is Ricardo and unfortunately I'm just crawling in this telecomm/asterisk world. So, after reading all day long i still don't understand a few things. :D I'm trying to "develop" a call recorder for a costumer. He has a small call center ( 10 agents ) and want to record all calls. Since he already has everything (ACD only) working perfectly in the PBX and don't want me to "touch" it, I need do develop a less intrusive as possible system. I was thinking to do a line tapping in his E1 branch before it reaches the PBX and record it using Asterisk, then develop a small web interface to recover the recordings. In my research about E1 line tapping I found this product from Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not understand exactly how it really works. Does anybody already used it? Is it possible to use it with Asterisk? tia, Ricardo Gemignani ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
