RE: [Asterisk-Users] I'm FED UP with BroadVoice
At 06:25 PM 03/23/2006, you wrote: Perhaps I'll stay w/ Vonage for the time being - I hate having it go analog and back to digitial in the space of 5 feet of cable, but at least it works well! (Flawlessly as a matter of fact, in the 14 months I've had it!!) When I took the 3 feet of analog cable out of my Telasip line the sound quality improved dramatically. I know everyone says echo is at the other end, but that change got rid of most of the echo. Before it was internet <> Sipura <> TDM04 <> * <> Aastra 480i, now it's internet <> * <> Aastra. And Telasip is only $15/month. I'm about to dump my ATT Callvantage line for another Telasip line, just sad about having to lose the phone number, not sad about the improved voice quality and $15/month savings. Ira -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.1.385 / Virus Database: 268.3.1/292 - Release Date: 03/24/2006 ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
On Mar 23, 2006, at 11:05 AM, Ronald Lewis wrote: After months of BroadVoice ignoring my trouble tickets for dropped calls, delayed termination, etc., I'm throwing in the towel. While they have credited $19.95 to my account, they refuse to credit anything more, despite ALL of the problems I've had. I feel the least they could do is credit the remaining $8.61 to my account, yet they won't. I haven't really been following up on porting between VoIP providers, but is there a remote chance I can save my phone number? I'd sure hate to change numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, and I'm calling people back 2 to 3 times to establish a decent connection. And their response (paraphrasing): "We've made the best effort to ensure your service is functional ... but there are some things beyond our control with VoIP." Not good enough! I had great service with Vonage, and the times I use VoipJet, it works perfectly! I hate to sound like a broken record, record, but it is also very important to look at the routes from you asterisk box and or phones to the call terminator. No matter how good a ITSP is, or how excellent there support is, if the internet between you and them has issues then you are SOL. I have had positive experience with both Teliax and with Nufone.net, both of which I selected based on positive feedback here on the list. They have both worked reliably for me, although frickin' comcast sometimes has very poor latency, which they admit, but fail to do anything about. I am looking at also using a third company as I see that sellvoip.net is very inexpensive, can provide me with a local number (seattle, wa) AND is very close to me geographically. The 11 MS ping from my comcast connection is a powerful motivator. I too am kind of surprised Ron didn't look into teliax, particularly since they are just down the block (relatively speaking) from his location. ;) ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
> They have both worked reliably for me, although > frickin' comcast > sometimes has very poor latency, which they admit, > but fail to do > anything about. >From what I know DSL is more reliable when it comes to VOIP. Depending on hoy many channels you use you can get a basic DSL line. If you have verizon they have a plan for $15.00 a month. You get 768/128. Dovid __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
Join the club. I just put a block on my cc. They terminated me pretty fast :) --- Ronald Lewis <[EMAIL PROTECTED]> wrote: > After months of BroadVoice ignoring my trouble > tickets for dropped calls, > delayed termination, etc., I'm throwing in the > towel. While they have > credited $19.95 to my account, they refuse to credit > anything more, despite > ALL of the problems I've had. I feel the least they > could do is credit the > remaining $8.61 to my account, yet they won't. > > I haven't really been following up on porting > between VoIP providers, but is > there a remote chance I can save my phone number? > I'd sure hate to change > numbers again -- this has been a NIGHTMARE. > Everyday, calls are dropping, > and I'm calling people back 2 to 3 times to > establish a decent connection. > > And their response (paraphrasing): "We've made the > best effort to ensure > your service is functional ... but there are some > things beyond our control > with VoIP." Not good enough! I had great service > with Vonage, and the times > I use VoipJet, it works perfectly! > > Thanks in advance for any pointers. > > Ronald Lewis > Denver, Colorado > http://www.ronaldlewis.com/interviews > > ___ > --Bandwidth and Colocation provided by Easynews.com > -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > __ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
On Mar 23, 2006, at 11:05 AM, Ronald Lewis wrote: After months of BroadVoice ignoring my trouble tickets for dropped calls, delayed termination, etc., I'm throwing in the towel. While they have credited $19.95 to my account, they refuse to credit anything more, despite ALL of the problems I've had. I feel the least they could do is credit the remaining $8.61 to my account, yet they won't. I haven't really been following up on porting between VoIP providers, but is there a remote chance I can save my phone number? I'd sure hate to change numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, and I'm calling people back 2 to 3 times to establish a decent connection. And their response (paraphrasing): "We've made the best effort to ensure your service is functional ... but there are some things beyond our control with VoIP." Not good enough! I had great service with Vonage, and the times I use VoipJet, it works perfectly! I hate to sound like a broken record, record, but it is also very important to look at the routes from you asterisk box and or phones to the call terminator. No matter how good a ITSP is, or how excellent there support is, if the internet between you and them has issues then you are SOL. I have had positive experience with both Teliax and with Nufone.net, both of which I selected based on positive feedback here on the list. They have both worked reliably for me, although frickin' comcast sometimes has very poor latency, which they admit, but fail to do anything about. I am looking at also using a third company as I see that sellvoip.net is very inexpensive, can provide me with a local number (seattle, wa) AND is very close to me geographically. The 11 MS ping from my comcast connection is a powerful motivator. Marty ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] I'm FED UP with BroadVoice
Thanks for the insight.. I have been considering broadvoice because it seems to be a "big" name, but yours is not the first negative feedback.. Perhaps I'll stay w/ Vonage for the time being - I hate having it go analog and back to digitial in the space of 5 feet of cable, but at least it works well! (Flawlessly as a matter of fact, in the 14 months I've had it!!) If you want to switch back to Vonage, let me know, so I can recommend you and get a free month!! ;-) From: Ronald Lewis [mailto:[EMAIL PROTECTED] Sent: Thu 3/23/2006 2:05 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] I'm FED UP with BroadVoice After months of BroadVoice ignoring my trouble tickets for dropped calls, delayed termination, etc., I'm throwing in the towel. While they have credited $19.95 to my account, they refuse to credit anything more, despite ALL of the problems I've had. I feel the least they could do is credit the remaining $8.61 to my account, yet they won't. I haven't really been following up on porting between VoIP providers, but is there a remote chance I can save my phone number? I'd sure hate to change numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, and I'm calling people back 2 to 3 times to establish a decent connection. And their response (paraphrasing): "We've made the best effort to ensure your service is functional ... but there are some things beyond our control with VoIP." Not good enough! I had great service with Vonage, and the times I use VoipJet, it works perfectly! Thanks in advance for any pointers. Ronald Lewis Denver, Colorado http://www.ronaldlewis.com/interviews <>___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
On 3/23/06, Ronald Lewis <[EMAIL PROTECTED]> wrote: > > After months of BroadVoice ignoring my trouble tickets for dropped calls, > delayed termination, etc., I'm throwing in the towel. While they have > credited $19.95 to my account, they refuse to credit anything more, despite > ALL of the problems I've had. I feel the least they could do is credit the > remaining $8.61 to my account, yet they won't. > > I haven't really been following up on porting between VoIP providers, but is > there a remote chance I can save my phone number? I'd sure hate to change > numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, > and I'm calling people back 2 to 3 times to establish a decent connection. I don't know about your particular situation, but from my reading of BroadVoice's terms of service, phone numbers you get from them are not yours for portability purposes. Dave ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
I have had very reliable inbound/outbound service from Junction Networks (www.junctionnetworks.com). The one time I did have an issue, it was resolved quickly. During my testing I concluded that BroadVoice (my partner refers to them as NoVoice) was unreliable (approximately 40% of all of our test calls went uncompleted) and not ready for prime time (almost impossible to get in contact with technical support). For our inbound only service we have been using Voxbone (www.voxbone.com). Very reliable and very responsive technical support. We had one problem plaguing us that turned out to be a configuration issue that was my fault. However, they were very responsive in testing their end to help troubleshoot the problem. On Thu, 2006-03-23 at 12:05 -0700, Ronald Lewis wrote: > After months of BroadVoice ignoring my trouble tickets for dropped > calls, delayed termination, etc., I'm throwing in the towel. While > they have credited $19.95 to my account, they refuse to credit > anything more, despite ALL of the problems I've had. I feel the least > they could do is credit the remaining $8.61 to my account, yet they > won't. > > I haven't really been following up on porting between VoIP providers, > but is there a remote chance I can save my phone number? I'd sure hate > to change numbers again -- this has been a NIGHTMARE. Everyday, calls > are dropping, and I'm calling people back 2 to 3 times to establish a > decent connection. > > And their response (paraphrasing): "We've made the best effort to > ensure your service is functional ... but there are some things beyond > our control with VoIP." Not good enough! I had great service with > Vonage, and the times I use VoipJet, it works perfectly! > > Thanks in advance for any pointers. > > Ronald Lewis > Denver, Colorado > http://www.ronaldlewis.com/interviews > ___ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] I'm FED UP with BroadVoice
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 I would venture to say that all ITSP suck... some just suck less... It generally speaking boils down to that fact that internet connectivity is never full reliable (from a consumer standpoint). Sure if you want to cough up the money for a T1, you probably get better phone service for $19.95/month... but that really doesn't make a whole lot of sence. Even connections from home back to an office that doesn't have much load but is out on the internet is somewhat flakey because there is no QOS. Sean Ronald Lewis wrote: > After months of BroadVoice ignoring my trouble tickets for dropped > calls, delayed termination, etc., I'm throwing in the towel. While > they have credited $19.95 to my account, they refuse to credit > anything more, despite ALL of the problems I've had. I feel the > least they could do is credit the remaining $8.61 to my account, > yet they won't. > > I haven't really been following up on porting between VoIP > providers, but is there a remote chance I can save my phone number? > I'd sure hate to change numbers again -- this has been a > NIGHTMARE. Everyday, calls are dropping, and I'm calling people > back 2 to 3 times to establish a decent connection. > > And their response (paraphrasing): "We've made the best effort to > ensure your service is functional ... but there are some things > beyond our control with VoIP." Not good enough! I had great service > with Vonage, and the times I use VoipJet, it works perfectly! > > Thanks in advance for any pointers. > > Ronald Lewis Denver, Colorado http://www.ronaldlewis.com/interviews > > > > -- > > > ___ --Bandwidth and > Colocation provided by Easynews.com -- > > Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.2 (MingW32) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFEIvbPy9wPyZpnL2URAq2JAKCAQLSqVEnjpxWwfrfHuPNOcgA9qwCgiLGR TJqrJaDJ//q85JmN0L2CKwo= =VZtL -END PGP SIGNATURE- ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] I'm FED UP with BroadVoice
After months of BroadVoice ignoring my trouble tickets for dropped calls, delayed termination, etc., I'm throwing in the towel. While they have credited $19.95 to my account, they refuse to credit anything more, despite ALL of the problems I've had. I feel the least they could do is credit the remaining $8.61 to my account, yet they won't. I haven't really been following up on porting between VoIP providers, but is there a remote chance I can save my phone number? I'd sure hate to change numbers again -- this has been a NIGHTMARE. Everyday, calls are dropping, and I'm calling people back 2 to 3 times to establish a decent connection. And their response (paraphrasing): "We've made the best effort to ensure your service is functional ... but there are some things beyond our control with VoIP." Not good enough! I had great service with Vonage, and the times I use VoipJet, it works perfectly! Thanks in advance for any pointers. Ronald Lewis Denver, Colorado http://www.ronaldlewis.com/interviews ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
