[Asterisk-Users] Migration to Asterisk - Running off of Merlin Legend system
We currently have a Merlin Legend system. The voicemail is falling apart (with the transition to a 10 digit timestamp on Sept. 8, 2001, the system locked up and refused to take calls; the official solution is to change the system time back to a year with a matching calendar). We are in the process of preparing the network infrastructure to support a VoIP system with Asterisk, but won't be there for a few months. We'd like to go ahead and replace the voicemail system with Asterisk now, and as we're ready, drop the Merlin system. My questions: Right now, the voicemail system (and auto-attendant) are connected to the switch by 4 analog lines. Logic says that these are FXS cards in the switch, like any other extension. The switch handles an incoming call and transfers it to the auto-attendant. How would such a call be identified to be dropped in the appropriate context? When the phone switch fails to reach someone at an extension, it transfers them to the voicemail system. How could these calls be identified as different from an incoming call to the auto-attendant? How is the appropriate mailbox or extension identified? Thanks, Steve ___ Steve Creel[EMAIL PROTECTED] ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Migration to Asterisk - Running off of Merlin Legend system
At 04:11 PM 7/3/2003 -0400, you wrote: We currently have a Merlin Legend system. The voicemail is falling apart (with the transition to a 10 digit timestamp on Sept. 8, 2001, the system locked up and refused to take calls; the official solution is to change the system time back to a year with a matching calendar). We are in the process of preparing the network infrastructure to support a VoIP system with Asterisk, but won't be there for a few months. We'd like to go ahead and replace the voicemail system with Asterisk now, and as we're ready, drop the Merlin system. My questions: Right now, the voicemail system (and auto-attendant) are connected to the switch by 4 analog lines. Logic says that these are FXS cards in the switch, like any other extension. The switch handles an incoming call and transfers it to the auto-attendant. How would such a call be identified to be dropped in the appropriate context? Unless I'm mistaken, you just name those lines appropriately, then have matching extensions in your extensions.conf, like any other trunk. The difference being, these lines go straight to an auto attend. You could pass the extension to it via a dialed string, if need be. When the phone switch fails to reach someone at an extension, it transfers them to the voicemail system. How could these calls be identified as different from an incoming call to the auto-attendant? How is the appropriate mailbox or extension identified? The dialed extension, or maybe a callerid string.. -denon Thanks, Steve ___ Steve Creel[EMAIL PROTECTED] ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Migration to Asterisk - Running off of Merlin Legend system
If the voicemail interface really is analog, then the identification is done through DTMF codes. You'll just have to figure out the format of these digits and let Asterisk deal with them as you want. Most systems with analog voicemail ports work just like this. We've interfaced Asterisk with a Norstar system using Norstar's VMI interfaces. The Norstar VMI sends a specific format of DTMF codes (programmable) that indicate the called extension. Fancier systems can indicate the reason for the transfer (busy/unanswered), the caller's number (via CID) and the called extension. -wade -Original Message- From: [EMAIL PROTECTED] [mailto:asterisk-users- [EMAIL PROTECTED] On Behalf Of Steve Creel Sent: Thursday, July 03, 2003 4:11 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] Migration to Asterisk - Running off of Merlin Legend system We currently have a Merlin Legend system. The voicemail is falling apart (with the transition to a 10 digit timestamp on Sept. 8, 2001, the system locked up and refused to take calls; the official solution is to change the system time back to a year with a matching calendar). We are in the process of preparing the network infrastructure to support a VoIP system with Asterisk, but won't be there for a few months. We'd like to go ahead and replace the voicemail system with Asterisk now, and as we're ready, drop the Merlin system. My questions: Right now, the voicemail system (and auto-attendant) are connected to the switch by 4 analog lines. Logic says that these are FXS cards in the switch, like any other extension. The switch handles an incoming call and transfers it to the auto-attendant. How would such a call be identified to be dropped in the appropriate context? When the phone switch fails to reach someone at an extension, it transfers them to the voicemail system. How could these calls be identified as different from an incoming call to the auto-attendant? How is the appropriate mailbox or extension identified? Thanks, Steve ___ Steve Creel[EMAIL PROTECTED] ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
