Re: [Asterisk-Users] Not answering/script.
> I've got an Asterisk box at a client; last week, it just stopped answering > the phone. Outbound calls still went, but inbound -- no dice. Asterisk > didn't even acknowledge that the line was ringing. A reboot fixed it -- > though, clearly, I can't have them rebooting all the time. > > So: > > - Should I be thinking hardware or software as the issue? > > - Until I resolve the issue, how would I go about writing a script to call > the customer from my own Asterisk box, and, if the call doesn't get > answered after (say) 30 seconds, send me an e-mail saying that > something's wrong? I'm not even sure where to start with something like > this, but I have to imagine it's been done before. If you are using a digium TDM card, that is likely the problem. Others have the issue as well. Contact digium. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Not answering/script.
On Sun, 2005-05-22 at 23:01 -0400, Ken D'Ambrosio wrote:
> I've got an Asterisk box at a client; last week, it just stopped answering
> the phone. Outbound calls still went, but inbound -- no dice. Asterisk
> didn't even acknowledge that the line was ringing. A reboot fixed it --
> though, clearly, I can't have them rebooting all the time.
> - Until I resolve the issue, how would I go about writing a script to call
> the customer from my own Asterisk box, and, if the call doesn't get
> answered after (say) 30 seconds, send me an e-mail saying that
> something's wrong? I'm not even sure where to start with something like
> this, but I have to imagine it's been done before.
How about a cron job to drop a .call file on your PBX which will go to a
context like this:
exten => s,1,Dial(ZAP/g1/,30)
exten => s,2,gotoif(${DIALSTATUS}="unanswered",10)
exten => s,3,noop(allok)
exten => s,4,Hangup
exten => s,10,noop(BAD)
exten => s,11,system(mail -s "Customer PBX XXX is not answering calls"
[EMAIL PROTECTED])
exten => s,12,hangup
You will need to look at priority 2, and fix that to work, I didn't look
at the usage/etc for that.
Regards,
Adam
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[Asterisk-Users] Not answering/script.
I've got an Asterisk box at a client; last week, it just stopped answering the phone. Outbound calls still went, but inbound -- no dice. Asterisk didn't even acknowledge that the line was ringing. A reboot fixed it -- though, clearly, I can't have them rebooting all the time. So: - Should I be thinking hardware or software as the issue? - Until I resolve the issue, how would I go about writing a script to call the customer from my own Asterisk box, and, if the call doesn't get answered after (say) 30 seconds, send me an e-mail saying that something's wrong? I'm not even sure where to start with something like this, but I have to imagine it's been done before. Thanks! Ken D'Ambrosio ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
