[Asterisk-Users] Re: Polycom phones
Just got in a bunch of polycom phones for use on my shiny new asterisk box, but found 2 small issues I was wandering if someone could help me with. Are you using AMP or Asterisk @ Home? First, though the phones support 2 call appearances, if I am on a call, the second call does not ring through -- it goes to voicemail instead of letting me put the first on hold to talk to the second. Is there a way to fix this? If you are then you need to turn call waiting on * 70 The second is: a lot of my phones will not ring for internal extensions. They show up on the screen as a call ringing in, but the phone itself wont ring. About 50% however do ring. What could cause this? Are the phone registered correctly? What are the settings you have on them. As usual, thank you all for your kind support in getting this far! Several hours of research after putting this in: I am using asterisk at home, and my now my real issue is that i am trying to find out how to turn call waiting on by default. will be posting this with the AAH forums while looking for documentation on app-callwaiting. As per the internal ring -- my settings on the sip side are: username=221 type=friend secret=221 record_out=On-Demand record_in=On-Demand qualify=500 progressinband=no port=5060 pickupgroup=1 nat=never [EMAIL PROTECTED] host=dynamic dtmfmode=rfc2833 context=from-internal canreinvite=no i wander if the issue is not somehow related to speed dial entries ( which i have all extensions defined for. However, i did have the RingType defined as 1, but with the inconsistancy i've found with these phones, i would be surprised if RT 1 is silent on some of them.. will be investigating further on monday. thanks again! ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
chris gamble wrote: The second is: a lot of my phones will not ring for internal extensions. They show up on the screen as a call ringing in, but the phone itself wont ring. About 50% however do ring. What could cause this? One of the few REALLY stupid things that I've found with the Polycoms is that the default ring for calls from people in the phone direcory is a silent ring. One of the entries in the phone directory config file for is the ring type for that entry. -- Eric Wieling * BTEL Consulting * 504-210-3699 x2120 Only terrorists use the r option to Dial. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: polycom phones
Me too... :) -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Trevor Harrison Sent: Tuesday, April 12, 2005 11:43 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Re: polycom phones On Apr 11, 2005 11:49 PM, Greg Boehnlein [EMAIL PROTECTED] wrote: On Mon, 11 Apr 2005, Noah Miller wrote: This this may sound ridiculous, but we've had problems with this when the users did not plug the handset cord in completely. 8 out of our 12 employees made the mistake, as the plug on the IPX00's appears to be all the way in when it is actually not. Not ridiculous at all. We had the same problem. In fact, the cord will click into place when it's not really all the way in. I had the same problem.. :) aolMe too!/aol Took a few minutes to figure it out... was sweating bullets. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: polycom phones
On Apr 11, 2005 11:49 PM, Greg Boehnlein [EMAIL PROTECTED] wrote: On Mon, 11 Apr 2005, Noah Miller wrote: This this may sound ridiculous, but we've had problems with this when the users did not plug the handset cord in completely. 8 out of our 12 employees made the mistake, as the plug on the IPX00's appears to be all the way in when it is actually not. Not ridiculous at all. We had the same problem. In fact, the cord will click into place when it's not really all the way in. I had the same problem.. :) aolMe too!/aol Took a few minutes to figure it out... was sweating bullets. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: polycom phones
This this may sound ridiculous, but we've had problems with this when the users did not plug the handset cord in completely. 8 out of our 12 employees made the mistake, as the plug on the IPX00's appears to be all the way in when it is actually not. Not ridiculous at all. We had the same problem. In fact, the cord will click into place when it's not really all the way in. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: polycom phones
On Mon, 11 Apr 2005, Noah Miller wrote: This this may sound ridiculous, but we've had problems with this when the users did not plug the handset cord in completely. 8 out of our 12 employees made the mistake, as the plug on the IPX00's appears to be all the way in when it is actually not. Not ridiculous at all. We had the same problem. In fact, the cord will click into place when it's not really all the way in. I had the same problem.. :) -- Vice President of N2Net, a New Age Consulting Service, Inc. Company http://www.n2net.net Where everything clicks into place! KP-216-121-ST ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom phones-buggy SIP firmware or am I missingsomething in the XML configs?
Jason Brown wrote: | Anyone have experiece with polycom phones? | | I am experiencing a really weird problem. In an office where I have | the following extensions: | On the Polycom phones, when I want to dial from extension 100 to any | extension 120 or above, or dial out, it dials just fine. If I want to | dial from extension 100 to extension 101,or 102 or 103 or 104, after | you dial 10 then it flashes connecting (really fast flash) but doesn't | connect to anything. Then you can dial the last digit of the extension. | Otherwise, if you dial 101 you are forced to dial the last 1 twice | because it wont send it. | | I have ruled out asterisk completely. Nothing wrong in the dialplan. I | have also ruled out DTMF. So it can either be buggy firmware or | something I am missing in the XML configs. Phone dialplan rules seem to be the culprit for something like that. Take a look at what the phone has set as the rules, and set as appropriate. Instructions are available, a link was posted earlier on the list... Kris | | Any ideas? I second the dialplan as the culprit...I know you said that nothing is wrong in the dialplanI could have sworn mine was good too, I was experiencing the exact same symptoms as you. Went over the dialplan with a fine tooth comb, corrected some logic mistakes that I had been overlooking every time I checked it, and finally the problem is gone. This cannot be the dialplan, since the dialplan does not see which digits you dial until after the entire number gets sent to asterisk (in other words, the digits don't get sent to asterisk as you press them). The digits get sent when you press the send button, or when the phone's digit map says the dial string is complete. I'm pretty certain this would be a result of your digit map matching some dial pattern. I think the default digit map will match '00', '11', and '10' and send them immediately to asterisk. You can manipulate the digit map on the web interface, or in the XML files (sip.cfg). As a stopgap measure, you can tell your users to just dial when the phone is on the hook and press the dial softbutton. This will bypass the digitmap check. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones-buggy SIP firmware or am Imissingsomething in the XML configs?
Jason Brown wrote: | Anyone have experiece with polycom phones? | | I am experiencing a really weird problem. In an office where I have | the following extensions: | On the Polycom phones, when I want to dial from extension 100 to any | extension 120 or above, or dial out, it dials just fine. If I want to | dial from extension 100 to extension 101,or 102 or 103 or 104, after | you dial 10 then it flashes connecting (really fast flash) but doesn't | connect to anything. Then you can dial the last digit of the extension. | Otherwise, if you dial 101 you are forced to dial the last 1 twice | because it wont send it. | | I have ruled out asterisk completely. Nothing wrong in the dialplan. I | have also ruled out DTMF. So it can either be buggy firmware or | something I am missing in the XML configs. Phone dialplan rules seem to be the culprit for something like that. Take a look at what the phone has set as the rules, and set as appropriate. Instructions are available, a link was posted earlier on the list... Kris | | Any ideas? I second the dialplan as the culprit...I know you said that nothing is wrong in the dialplanI could have sworn mine was good too, I was experiencing the exact same symptoms as you. Went over the dialplan with a fine tooth comb, corrected some logic mistakes that I had been overlooking every time I checked it, and finally the problem is gone. This cannot be the dialplan, since the dialplan does not see which digits you dial until after the entire number gets sent to asterisk (in other words, the digits don't get sent to asterisk as you press them). The digits get sent when you press the send button, or when the phone's digit map says the dial string is complete. I'm pretty certain this would be a result of your digit map matching some dial pattern. I think the default digit map will match '00', '11', and '10' and send them immediately to asterisk. You can manipulate the digit map on the web interface, or in the XML files (sip.cfg). As a stopgap measure, you can tell your users to just dial when the phone is on the hook and press the dial softbutton. This will bypass the digitmap check. Noah, Terribly sorry...it was late when I wrote that...I meant to say the dialplan.digitmap in the Polycom sip.cfg file, not the Asterisk dialplan. I as having the same issues as you describe - turns out I needed to pay closer attention to the dialplan.digitmap section of sip.cfg. Made some corrections and now it works as it should, letting you dial the number of digits that you want and sending the them to asterisk when it should, without having to press Send. I wasn't able to confirm this in documentation that I have, but I'm guessing that the order of the dialplan.digitmap entries might be important, so I tried to list the shorter entries first. If you'd like, post the digitmap section of sip.cfg file here, or send it to me directly and I'd be happy to look it over with you. Marty ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom phones do not talk to each other
We have bought PBXware GUI from Bicom systems and configured extensions with Polycom Phones as UAs. The Polycom Phones can dial out and make calls but I cannot make extension to extension calling. Googling did not help much. As you may be aware PBXware is a closed source software GUI from Bicom Systems for configuring extensions. It is a good tool to configure and manage users and phones but it does not allow to do any of the customization tasks that are possible by directly editing the .conf files, which may be required in for Polycom. However if this is an issue of configuration on the Phone itself, we want to be able to make changes and fix this problem. Never used pbxware, but the context the sip phones dial out using specified in sip.conf needs to include the dialplan context of the phones in extensions.conf. Also, I'm sure you've probably checked on this one, but are the phones registered with asterisk? You can make outbound calls on them without them actually being registered. I'm assuming you can still get in and see the CLI. What does sip show peers look like? What does sip show peer xxx show? What does the CLI show when you dial a phone? ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones do not talk to each other
Also, I'm sure you've probably checked on this one, but are the phones registered with asterisk? You can make outbound calls on them without them actually being registered. I'm assuming you can still get in and see the CLI. What does sip show peers look like? What does sip show peer xxx show? What does the CLI show when you dial a phone? The Phones are registered with Asterisk. They ring each other, through Asterisk, but DIALSTATUS appears as NOANSWER even when you lift the handset The CLI Log is here when Extension 50 Called 51. VAR: agi_request: init.sh VAR: agi_channel: SIP/50-6c72 VAR: agi_language: en VAR: agi_type: SIP VAR: agi_uniqueid: asterisk-28947-1110484788.110 VAR: agi_callerid: 50 50 VAR: agi_dnid: 51 VAR: agi_rdnis: unknown VAR: agi_context: default VAR: agi_extension: 51 VAR: agi_priority: 1 VAR: agi_enhanced: 0.0 VAR: agi_accountcode: Detected protocol 'sip' ... 200 result=1 Detected caller '50' ... 200 result=1 Set limit - 24 200 result=1 Limit not exceeded (3 24) for localextensions 200 result=1 Set limit - 5 200 result=1 Limit not exceeded (3 5) for 50_out 200 result=1 Detecting destination for '51' ... 200 result=1 Found Destination localextensions (range 51 - 51) 200 result=1 Setting destination 'localextensions' ... 200 result=1 This is local extension, skipping Time Based Dialing/miniLCR ... 200 result=1 Set limit - 24 200 result=1 Limit not exceeded (4 24) for localextensions 200 result=1 Detecting Vertical Services ... 200 result=1 Set limit - 1 200 result=1 Limit not exceeded (1 1) for 51_in 200 result=1 Checking for channel SIP/51 ... 200 result=1 APP: exec ChanIsAvail SIP/51 200 result=0 Dialing '51' ... 200 result=1 APP: exec Dial SIP/51|32|tr 200 result=0 APP: get variable DIALSTATUS 200 result=1 (NOANSWER) Dialing Voicemail 51 ... 200 result=1 APP: exec Voicemail u51 200 result=-1 APP: answer 200 result=0 Playing macro 'vm-goodbye' ... 200 result=1 APP: stream file vm-goodbye 200 result=-1 endpos=6880 APP: hangup -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Noah Miller Sent: Thursday, March 10, 2005 4:52 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Re: Polycom phones do not talk to each other We have bought PBXware GUI from Bicom systems and configured extensions with Polycom Phones as UAs. The Polycom Phones can dial out and make calls but I cannot make extension to extension calling. Googling did not help much. As you may be aware PBXware is a closed source software GUI from Bicom Systems for configuring extensions. It is a good tool to configure and manage users and phones but it does not allow to do any of the customization tasks that are possible by directly editing the .conf files, which may be required in for Polycom. However if this is an issue of configuration on the Phone itself, we want to be able to make changes and fix this problem. Never used pbxware, but the context the sip phones dial out using specified in sip.conf needs to include the dialplan context of the phones in extensions.conf. NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom phones do not talk to each other
Also, I'm sure you've probably checked on this one, but are the phones registered with asterisk? You can make outbound calls on them without them actually being registered. I'm assuming you can still get in and see the CLI. What does sip show peers look like? What does sip show peer xxx show? What does the CLI show when you dial a phone? The Phones are registered with Asterisk. They ring each other, through Asterisk, but DIALSTATUS appears as NOANSWER even when you lift the handset APP: exec Dial SIP/51|32|tr 200 result=0 APP: get variable DIALSTATUS 200 result=1 (NOANSWER) Arrgh. Well, it looks like that DIALSTATUS variable is not getting updated properly. Since we can't tell what the AGI script is really doing or how it works, it would be darn difficult to fix it. Anyone for reverse compiling? I don't think Bicom would like that so much, though, so maybe you can make a feature request with them. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones do not talk to each other
[EMAIL PROTECTED] wrote: Also, I'm sure you've probably checked on this one, but are the phones registered with asterisk? You can make outbound calls on them without them actually being registered. I'm assuming you can still get in and see the CLI. What does sip show peers look like? What does sip show peer xxx show? What does the CLI show when you dial a phone? The Phones are registered with Asterisk. They ring each other, through Asterisk, but DIALSTATUS appears as NOANSWER even when you lift the handset APP: exec Dial SIP/51|32|tr 200 result=0 APP: get variable DIALSTATUS 200 result=1 (NOANSWER) Arrgh. Well, it looks like that DIALSTATUS variable is not getting updated properly. Since we can't tell what the AGI script is really doing or how it works, it would be darn difficult to fix it. Anyone for reverse compiling? I don't think Bicom would like that so much, though, so maybe you can make a feature request with them. Well... guys I repeat again... Bicom Systems tested: Cisco 7940/7960, ALL Sipura devices, ALL Grandstream devices, Snom, X-lite etc.. ( full list is on the web site), BUT Polycoms are NOT been tested yet hence not approved for use with PBXware. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
Contacted Scott Willard at Polycom this morning, he has since been reassigned to other duties within the organization. Mr. Willard's tone seemed optimistic, and he referrred me to Roger Austin, Regional Channel Manager for Voice. Roger's reply to my inquiry is as follows: Cory, We appreciate your interest in Polycom VoIP Phones. Polycom deploys our VoIP phones with our VoIP Platform partners and at this time those Partners are Sphere, Broadsoft, Sylantro, and Interactive Intelligence. Unfortunately we are not supporting the Asterisk solution at this time. I am going to continue to pursue this, but this is the pushback I have gotten thusfar. We are a Polycom authorized reseller, and have compiled some pretty detailed documentation of workarounds and fixes for typical Polycom/Asterisk integration issues. My engineering folks monitor the forum(s) and I have encouraged them to respond to any developer posts where they feel they can offer some insight or solution. From what I have seen/heard/read at least publically, Asterisk is still not registering on the radar of the larger vendors. I'm curious at what point this might change I guess we'll have to wait and see. Cory Andrews Senior Partner VOIPSupply.com + V: 800.398.VOIP X22 F: 716.630.1548 E: [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: - Original Message - Hmm. Your own web site has it priced between the 500 and 600. If the difference is good support versus zero support, wouldn't the $50 difference between the 500 and the 480i be saved in the first 20 minutes you spend fighting with a problem? Another factor is that one company tests with * and the other shuns it. Just the availability of the firmware alone is almost worth the $50. Just a heads-up for those that use the Sayson 480i phones... Official word from Sayson is that their entire development team for the 480i has been reassigned to develop the firmware for the as yet unreleased 9113i phone. Firmware updates have been deferred for at least 3 months, with the much anticipated XML support being deferred as well. Regerds, Derek Bruce ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
On Wed, Jan 26, 2005 at 10:20:24PM -0500, Cory Andrews said: Seshu - the 480i, although a great phones, is quite a bit more expensive than the Polycom IP300 or IP500, it is more comparable in price to the Polycom IP600. Hmm. Your own web site has it priced between the 500 and 600. If the difference is good support versus zero support, wouldn't the $50 difference between the 500 and the 480i be saved in the first 20 minutes you spend fighting with a problem? Another factor is that one company tests with * and the other shuns it. Just the availability of the firmware alone is almost worth the $50. I have no problem with polycom, and use their non-IP conference phones, but I'm not going to purchase a product from a manufacturer that refuses to provide even basic support (complete manuals and firmware.) It would be Very nice to have a phone platform that is fully documented that had firmware that was open and hackable. It seems that people on this list spend massive amounts of time trying to work around all the firmware bugs in various products (eg. call waiting on polycom.) If sayson provided developer documentation for their phones and allowed us to write our own firmware, they wouldn't be able to manufacturer them fast enough. They would corner the IP phone market. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
Walt Reed wrote: If sayson provided developer documentation for their phones and allowed us to write our own firmware, they wouldn't be able to manufacturer them fast enough. They would corner the IP phone market. AMEN. I posted this same type of statement a few months back. I would absolutely love to get a 'hardphone' where I can write my own software for it! Give me source code level access to any of the IP 'screen' phones and IBIH. [* wakes up from dream *] Oh well :) -Chris ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom phones
From: Walt Reed [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Re: Polycom Phones To: [EMAIL PROTECTED],Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=us-ascii On Wed, Jan 26, 2005 at 10:20:24PM -0500, Cory Andrews said: Seshu - the 480i, although a great phones, is quite a bit more expensive than the Polycom IP300 or IP500, it is more comparable in price to the Polycom IP600. Hmm. Your own web site has it priced between the 500 and 600. If the difference is good support versus zero support, wouldn't the $50 difference between the 500 and the 480i be saved in the first 20 minutes you spend fighting with a problem? Another factor is that one company tests with * and the other shuns it. Just the availability of the firmware alone is almost worth the $50. I have no problem with polycom, and use their non-IP conference phones, but I'm not going to purchase a product from a manufacturer that refuses to provide even basic support (complete manuals and firmware.) It would be Very nice to have a phone platform that is fully documented that had firmware that was open and hackable. It seems that people on this list spend massive amounts of time trying to work around all the firmware bugs in various products (eg. call waiting on polycom.) If sayson provided developer documentation for their phones and allowed us to write our own firmware, they wouldn't be able to manufacturer them fast enough. They would corner the IP phone market. I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. Compare Polycom IP-500 for $170 vs. Sayson-480i for $250 or SNOM-190 for $220. If it were a matter of 1 or 2 phones, I will gladly go with SNOM or Sayson, but if I have to buy 50, Polycoms become irresistible. As a matter of fact, my current client needs 120 phones to work with Asterisk. I have to make a decision soon about which one do I give to him. --jt ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones
/Snip/ I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. Compare Polycom IP-500 for $170 vs. Sayson-480i for $250 or SNOM-190 for $220. If it were a matter of 1 or 2 phones, I will gladly go with SNOM or Sayson, but if I have to buy 50, Polycoms become irresistible. As a matter of fact, my current client needs 120 phones to work with Asterisk. I have to make a decision soon about which one do I give to him. --jt /Snip/ I use Polycom phones and have no issues with the firmware or the quality of the calls. My opinion (guess) on Polycom's Asterisk policy is - It is not that Polycom does not want their phones to be used with Asterisk. At the price these phones are sold, they will not be able provide support for all the features (AKA bugs or quirks) of Asterisk and make them transparent to Asterisk SIP stack and more notably - be user friendly for the Asterisk newbie user community. :) Remember that is is just like any other good SIP Phone and there are thousands of satisfied customers who did not have any problem with the firmware. If you know how to install this phone, you have a good product there and it works as long as you don't need upgrades. Seshu NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
On Thursday 27 January 2005 10:45, J Thomas wrote: As a matter of fact, my current client needs 120 phones to work with Asterisk. I have to make a decision soon about which one do I give to him. Hmm. In business service and quality is more important to me than price. After all I'm buying peace of mind, and happier customer relations. How much is that worth to you? By the way people, please trunkate your replies! The thread is right there for someone to follow, you don't need to leave it all there. Please! -- Steve Szmidt They that would give up essential liberty for temporary safety deserve neither liberty nor safety. Benjamin Franklin ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
On Thu, Jan 27, 2005 at 10:45:53AM -0500, J Thomas said: If the difference is good support versus zero support, wouldn't the $50 difference between the 500 and the 480i be saved in the first 20 minutes you spend fighting with a problem? Another factor is that one company tests with * and the other shuns it. I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. How do you get a workaround for lack of support? Working around one configuration problem this time is one thing, but what about next time? And the time after that? The support cost is not just initial install. You will need to work with your customer for years with this phone system, right? $220. If it were a matter of 1 or 2 phones, I will gladly go with SNOM or Sayson, but if I have to buy 50, Polycoms become irresistible. True. It's a no-brainer with small volume, but for installations that require that you support the product, it should be even more of a no-brainer. As a dealer / installer, how can you possibly sell a solution to a client where you have zero backup from the manufacturer? Don't you have contractual liability? Unlike Asterisk, you can't fix firmware problems yourself. Just more food for thought. It sure would be nice if Polycom removed their head from their ***. Our choices in good quality phones are slim. Our choices for Good quality phones with support are worse. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom phones
I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. Compare Polycom IP-500 for $170 vs. Sayson-480i for $250 or SNOM-190 for $220. If it were a matter of 1 or 2 phones, I will gladly go with SNOM or Sayson, but if I have to buy 50, Polycoms become irresistible. As a matter of fact, my current client needs 120 phones to work with Asterisk. I have to make a decision soon about which one do I give to him. Between Snoms and Polycoms, I would go with Polycom every time. The users will love you for it. There are many more features, the sound quality is much better, they are easier to use, and the default ring tone is not as annoying. As an administrator with that many phones, you NEED centralized administration, too. Polycom provides a passable mechanism to do this. AFAIK, there is no centralized admin on the Snoms. I don't have experience with the Sayson's, so I can't comment on them. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
On Thu, Jan 27, 2005 at 11:30:26AM -0500, Kanuri, Seshu (Company IT) said: My opinion (guess) on Polycom's Asterisk policy is - It is not that Polycom does not want their phones to be used with Asterisk. At the price these phones are sold, they will not be able provide support for all the features (AKA bugs or quirks) of Asterisk and make them transparent to Asterisk SIP stack and more notably - be user friendly for the Asterisk newbie user community. :) That does not excuse them from not making the firmware or ducumentation available. There is no reason for them to not allow downloads or provide documentation - even requiring registration before download would be OK. Furthermore, one of the current issue people have (not being able to disable call-waiting) is going to be a problem for ANY sip PBX software, not just asterisk. If they had ONE internal advocate that monitored this list for 2 hours a day and provided feedback to internal engineering / product management, and *occasionally* provided information to the list on major issues people have, they could sell a LOT more of these phones and we would not be having this discussion. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones
Hello, When I talked with the VP of VOIP phone sales at Polycom about a year ago, he was offering a dedicated engineer for the Asterisk community that would work through issues like people have here. BUT they would ONLY do this if a reseller came forward and committed to be the Polycom authorized reseller to Asterisk users and the dedicated engineer at Polycom would only talk to people at that reseller company. After wasting 3 months unsuccessfully trying to convince a half dozen resellers to be that company I gave up. That reseller would have to raise the prices to be able to support the phones, and as long as you can buy the Polycom phones at a lower cost from over a dozen companies that company would be losing a lot of business. I didn't fault anyone at the reseller companies I talked to, they would be taking a risk by dedicating resources to supporting Asterisk with no guarantee of exclusivity from Polycom. The problem is with Polycom, they make about as much by Cisco selling a phone(from licensing of Polycom technology) as they do by selling their own phones(with many other costs and liabilities associated with it). They have no real incentive to go all out and compete with their biggest customers(Cisco, Avaya, etc...) So they don't try to make their phones a mass-market item. It's a shame, because I really like the Polycom phones and have several in our office. If someone else wants to take up the fight, contact me off list and I'll send you my contacts. MATT--- -Original Message- From: Walt Reed [mailto:[EMAIL PROTECTED] Sent: Thursday, January 27, 2005 12:52 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Re: Polycom phones On Thu, Jan 27, 2005 at 11:30:26AM -0500, Kanuri, Seshu (Company IT) said: My opinion (guess) on Polycom's Asterisk policy is - It is not that Polycom does not want their phones to be used with Asterisk. At the price these phones are sold, they will not be able provide support for all the features (AKA bugs or quirks) of Asterisk and make them transparent to Asterisk SIP stack and more notably - be user friendly for the Asterisk newbie user community. :) That does not excuse them from not making the firmware or ducumentation available. There is no reason for them to not allow downloads or provide documentation - even requiring registration before download would be OK. Furthermore, one of the current issue people have (not being able to disable call-waiting) is going to be a problem for ANY sip PBX software, not just asterisk. If they had ONE internal advocate that monitored this list for 2 hours a day and provided feedback to internal engineering / product management, and *occasionally* provided information to the list on major issues people have, they could sell a LOT more of these phones and we would not be having this discussion. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
On Thursday 27 January 2005 16:30, Kanuri, Seshu (Company IT) wrote: /Snip/ I have the same dilemma with Polycom phones. Given their support (actually complete lack of), I am quite loathe to giving them business. On the other hand they are so darned cheap compared to other similar phones, I sure get tempted to use them if I can find a workaround. [...] Polycom are not the only ones with a lack of support, Snom are just the same. I've got a few issues with their phones yet support completely ignore me, unable to reboot via the web interface or via the phones keypad, attempting to install updated firmware and finding the unit once having done that decide to then install a very old version, changes to the mic port rendering headsets useless and stupidly making the 190's and 200's have the same power connector despite one being 48v and the other 5v - that produced a nice little burning smell. I have found Grandstreams support to be excellent. B ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom phones
-Original Message- When I talked with the VP of VOIP phone sales at Polycom about a year ago, he was offering a dedicated engineer for the Asterisk community that would work through issues like people have here. BUT they would ONLY do this if a reseller came forward and committed to be the Polycom authorized reseller to Asterisk users and the dedicated engineer at Polycom would only talk to people at that reseller company. After wasting 3 months unsuccessfully trying to convince a half dozen resellers to be that company I gave up. That reseller would have to raise the prices to be able to support the phones, and as long as you can buy the Polycom phones at a lower cost from over a dozen companies that company would be losing a lot of business. I didn't fault anyone at the reseller companies I talked to, they would be taking a risk by dedicating resources to supporting Asterisk with no guarantee of exclusivity from Polycom. The problem is with Polycom, they make about as much by Cisco selling a phone(from licensing of Polycom technology) as they do by selling their own phones(with many other costs and liabilities associated with it). They have no real incentive to go all out and compete with their biggest customers(Cisco, Avaya, etc...) So they don't try to make their phones a mass-market item. It's a shame, because I really like the Polycom phones and have several in our office. If someone else wants to take up the fight, contact me off list and I'll send you my contacts. MATT--- Matt, Can you please pass on the contacts to Rana Dutt at voicehigway ([EMAIL PROTECTED]) - Ph: 732-705-9201. Voice Highway can be that reseller and can support this community. Voice Highway already sells the IAX2 enabled Netweb-301s and PAP2s. By the way VoiceHighway may also need a tonne of these for deployment ( Hush!Hush - guess where - for a City in Connecticut...) Seshu NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
- Original Message - Hmm. Your own web site has it priced between the 500 and 600. If the difference is good support versus zero support, wouldn't the $50 difference between the 500 and the 480i be saved in the first 20 minutes you spend fighting with a problem? Another factor is that one company tests with * and the other shuns it. Just the availability of the firmware alone is almost worth the $50. Just a heads-up for those that use the Sayson 480i phones... Official word from Sayson is that their entire development team for the 480i has been reassigned to develop the firmware for the as yet unreleased 9113i phone. Firmware updates have been deferred for at least 3 months, with the much anticipated XML support being deferred as well. Regerds, Derek Bruce ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom phones
Matt, you're lucky. They wasted about four months of my time before I finally gave up. John mattf wrote: Hello, When I talked with the VP of VOIP phone sales at Polycom about a year ago, he was offering a dedicated engineer for the Asterisk community that would work through issues like people have here. BUT they would ONLY do this if a reseller came forward and committed to be the Polycom authorized reseller to Asterisk users and the dedicated engineer at Polycom would only talk to people at that reseller company. After wasting 3 months unsuccessfully trying to convince a half dozen resellers to be that company I gave up. That reseller would have to raise the prices to be able to support the phones, and as long as you can buy the Polycom phones at a lower cost from over a dozen companies that company would be losing a lot of business. I didn't fault anyone at the reseller companies I talked to, they would be taking a risk by dedicating resources to supporting Asterisk with no guarantee of exclusivity from Polycom. The problem is with Polycom, they make about as much by Cisco selling a phone(from licensing of Polycom technology) as they do by selling their own phones(with many other costs and liabilities associated with it). They have no real incentive to go all out and compete with their biggest customers(Cisco, Avaya, etc...) So they don't try to make their phones a mass-market item. It's a shame, because I really like the Polycom phones and have several in our office. If someone else wants to take up the fight, contact me off list and I'll send you my contacts. MATT--- -Original Message- From: Walt Reed [mailto:[EMAIL PROTECTED] Sent: Thursday, January 27, 2005 12:52 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Re: Polycom phones On Thu, Jan 27, 2005 at 11:30:26AM -0500, Kanuri, Seshu (Company IT) said: My opinion (guess) on Polycom's Asterisk policy is - It is not that Polycom does not want their phones to be used with Asterisk. At the price these phones are sold, they will not be able provide support for all the features (AKA bugs or quirks) of Asterisk and make them transparent to Asterisk SIP stack and more notably - be user friendly for the Asterisk newbie user community. :) That does not excuse them from not making the firmware or ducumentation available. There is no reason for them to not allow downloads or provide documentation - even requiring registration before download would be OK. Furthermore, one of the current issue people have (not being able to disable call-waiting) is going to be a problem for ANY sip PBX software, not just asterisk. If they had ONE internal advocate that monitored this list for 2 hours a day and provided feedback to internal engineering / product management, and *occasionally* provided information to the list on major issues people have, they could sell a LOT more of these phones and we would not be having this discussion. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom Phones
I purchased some 20 Polycom phones (brand new) for a very good price of around $165 each. Now I am having a nightmare in configuring them. I pulled the bootrom, SIP and config files from freedomphones.com, modified them for my need and and started configuring the phones. First couple of phones worked well, but I could not configure most of the remaining phones. They complain about Error in loading bootrom. I suspect these are newer phones with newer bootrom than I have. I contacted Polycom. After many emails and calls, finally got hold of someone in the SIP certification dept. He was very blatant in saying that Polycom has decided not to support Asterisk. When I asked him just to give us the bootrom, and SIP application firmware for the phones, he refused that too saying it was against Polycom Policy. Now I am thinking why the hell should I use Polycom phones when they are so knee jerk about the Asterisk community. They would not even give us legitimate firmware either. They are so arrogant (or stupid) to keep off such a significant user community. What do others feel about this issue. Should we just decide to stay away from Polycom phones? Or try to keep a copy of their firmware somewhere in the community like freedomphones.com? Thanks, -- jt From: James H. Thompson [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Polycom 1.4.1 firmware for IP500/IP600 To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Message-ID: [EMAIL PROTECTED] Content-Type: text/plain; charset=iso-8859-1 I'm looking for a copy too. Jim James H. Thompson [EMAIL PROTECTED] -- Original Message -- From: Robert Augustyn [EMAIL PROTECTED] To: 'Asterisk Users Mailing List - Non-Commercial Discussion' asterisk-users@lists.digium.com Sent: Tuesday, January 25, 2005 5:00 PM Subject: RE: [Asterisk-Users] Polycom 1.4.1 firmware for IP500/IP600 If you have it, can I get a copy please, or possibly can you send it to the keeper of http://www.freedomphones.net/polycom/files/ I am looking for the latest boot image too. Thanks. robert ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Re: Polycom Phones
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of J Thomas Sent: Wednesday, January 26, 2005 2:17 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Re: Polycom Phones I purchased some 20 Polycom phones (brand new) for a very good price of around $165 each. Now I am having a nightmare in configuring them. I pulled the bootrom, SIP and config files from freedomphones.com, modified them for my need and and started configuring the phones. First couple of phones worked well, but I could not configure most of the remaining phones. They complain about Error in loading bootrom. I suspect these are newer phones with newer bootrom than I have. I contacted Polycom. After many emails and calls, finally got hold of someone in the SIP certification dept. He was very blatant in saying that Polycom has decided not to support Asterisk. When I asked him just to give us the bootrom, and SIP application firmware for the phones, he refused that too saying it was against Polycom Policy. Now I am thinking why the hell should I use Polycom phones when they are so knee jerk about the Asterisk community. They would not even give us legitimate firmware either. They are so arrogant (or stupid) to keep off such a significant user community. What do others feel about this issue. Should we just decide to stay away from Polycom phones? Or try to keep a copy of their firmware somewhere in the community like freedomphones.com? Thanks, -- jt I would recommend SaySon phones which have similar or better features at the same prices and they love and support Asterisk. We use the 480i and it works great. http://www.sayson.com Seshu Kanuri NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
I purchased some 20 Polycom phones (brand new) for a very good price of around $165 each. Now I am having a nightmare in configuring them. I pulled the bootrom, SIP and config files from freedomphones.com, modified them for my need and and started configuring the phones. First couple of phones worked well, but I could not configure most of the remaining phones. They complain about Error in loading bootrom. I suspect these are newer phones with newer bootrom than I have. I contacted Polycom. After many emails and calls, finally got hold of someone in the SIP certification dept. He was very blatant in saying that Polycom has decided not to support Asterisk. When I asked him just to give us the bootrom, and SIP application firmware for the phones, he refused that too saying it was against Polycom Policy. Now I am thinking why the hell should I use Polycom phones when they are so knee jerk about the Asterisk community. They would not even give us legitimate firmware either. They are so arrogant (or stupid) to keep off such a significant user community. What do others feel about this issue. Should we just decide to stay away from Polycom phones? Or try to keep a copy of their firmware somewhere in the community like freedomphones.com? I had some of the same issues, although Polycom's tech support offered to replace the brand new defective phone. Before the replacement arrived, I dropped back to an earlier firmware release and it loaded just fine. After that, I upgraded to the later (wanted) release. That upgraded worked just fine then. So, try an earlier release of their software on one/two of those phones, then upgrade again to the wanted release. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Re: Polycom Phones
I purchased some 20 Polycom phones (brand new) for a very good price of around $165 each. Now I am having a nightmare in configuring them. I pulled the bootrom, SIP and config files from freedomphones.com, modified them for my need and and started configuring the phones. First couple of phones worked well, but I could not configure most of the remaining phones. They complain about Error in loading bootrom. I suspect these are newer phones with newer bootrom than I have. This could very well be a text encoding issue. The phones are EXTREMELY picky about the format of the config files. They must be in UTF-8, or something very close to it. If you just open one of the files in a random text editor and save it, you will likely encounter problems when loading that config file. I had success when editing them with Windows notepad (and explicitly saving with text encoding of UTF-8), and GNU nano. Also, if you upgrade the phones, I've been told that you have to upgrade sequentially - i.e. don't try to upgrade from 1.3.0. to 1.4.1. Instead, do 1.3.0. to 1.3.1.0056 to 1.3.4.0003 to 1.4.1.. Now I am thinking why the hell should I use Polycom phones when they are so knee jerk about the Asterisk community. They would not even give us legitimate firmware either. They are so arrogant (or stupid) to keep off such a significant user community. That's one I don't understand myself. Who do they think is buying all their phones? I'm sure a good portion of their sales is to the asterisk community. The only explanation I have is that they don't care about the phones because they are selling them at extremely low margins (or at a loss) to promote their other poducts or to compete with Cisco. What do others feel about this issue. Should we just decide to stay away from Polycom phones? Or try to keep a copy of their firmware somewhere in the community like freedomphones.com? I personally like my Polycom phones very much (more than Snom, more than Cisco). Once you get them running, they are extremely reliable, and the sound quality, ease-of-use and features are excellent. I don't think you can find a better value in SIP phones anywhere. That being said - don't expect them to be easy to use, and don't expect support from Polycom. The firmware IS on freedomphones.net, and has been for some time (now the newest versions are there, too). I think this list (and the manual) are the best you're going to get in terms of support. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Re: Polycom Phones
Seshu - the 480i, although a great phones, is quite a bit more expensive than the Polycom IP300 or IP500, it is more comparable in price to the Polycom IP600. Cory Andrews Senior Partner VOIPSupply.com + 800.398.VOIP X22 [EMAIL PROTECTED] Kanuri, Seshu (Company IT) wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of J Thomas Sent: Wednesday, January 26, 2005 2:17 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Re: Polycom Phones I purchased some 20 Polycom phones (brand new) for a very good price of around $165 each. Now I am having a nightmare in configuring them. I pulled the bootrom, SIP and config files from freedomphones.com, modified them for my need and and started configuring the phones. First couple of phones worked well, but I could not configure most of the remaining phones. They complain about Error in loading bootrom. I suspect these are newer phones with newer bootrom than I have. I contacted Polycom. After many emails and calls, finally got hold of someone in the SIP certification dept. He was very blatant in saying that Polycom has decided not to support Asterisk. When I asked him just to give us the bootrom, and SIP application firmware for the phones, he refused that too saying it was against Polycom Policy. Now I am thinking why the hell should I use Polycom phones when they are so knee jerk about the Asterisk community. They would not even give us legitimate firmware either. They are so arrogant (or stupid) to keep off such a significant user community. What do others feel about this issue. Should we just decide to stay away from Polycom phones? Or try to keep a copy of their firmware somewhere in the community like freedomphones.com? Thanks, -- jt I would recommend SaySon phones which have similar or better features at the same prices and they love and support Asterisk. We use the 480i and it works great. http://www.sayson.com Seshu Kanuri NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
