Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-11 Thread Richard Scobie

David wrote:
It sounds like my lockups may be related since my TDM422b card has the FXS FXS FXO
FXO configuration and doesn't have an FXO in position 1 either.
My card is identified in software as Rev E/F and has the wire jumper on the back.
Further investigation shows that my TDM cards have the wire jumper and 
so are the current ones.

Regards,
Richard
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-10 Thread Richard Scobie

Maciej Kietlinski wrote:
Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to 
do with *any* FXO on port 1...

Please get back with the list with your findings.

My experience led to a replacement from Digium, but the card is a
TDM400P with 4 FXO...now that I think of it, during troubleshooting
there was some correlation to the first port on the card (port 1)...not
the first module - I swapped module positions to varying locations on
the card without success, but then again they are all FXO...Maybe *is*
possible that the TDM400P doesn't like an FXO module in port 1 as you
are suggesting...Like I said, in the end I got a new revision board from
digium, all 4 ports are still FXO and working great now...

With my old revision TDM400P it was the same problem with 
FXO on port 1. Easiest way for me was to put FXO's on new 
revision card, and on old use FXS on port 1.

I used info from post with:
'The card had been modified, evident from the jumper wire that been 
soldered between two points on the back of the card. I haven't had 
problems since installing the new card.'
And before old card was used with FXS + 3 x FXO without problems,
so it works in the same hw conf again.

Now I heve no problems with TDMxxp
I'll let you know how I get on. One of the cards that is giving trouble, 
has FXOs in positions 3 and 4.

Can anyone tell me what these new revision cards are? My current ones 
are all Rev. E/F.

Regards,
Richard
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RE: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-10 Thread Rich Adamson
  Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to 
  do with *any* FXO on port 1...
  
  Please get back with the list with your findings.
  
 
 
 My experience led to a replacement from Digium, but the card is a
 TDM400P with 4 FXO...now that I think of it, during troubleshooting
 there was some correlation to the first port on the card (port 1)...not
 the first module - I swapped module positions to varying locations on
 the card without success, but then again they are all FXO...Maybe *is*
 possible that the TDM400P doesn't like an FXO module in port 1 as you
 are suggesting...Like I said, in the end I got a new revision board from
 digium, all 4 ports are still FXO and working great now...

If memory serves correctly, there was a problem using an fxo module on
port 1 that was diagnosed roughly thirty days after the initial tdm
card was released. Seems to me that someone indicated it was a design
problem with the card (apparently missing one circuit board trace or
something like that), and that digium was replacing the cards for
those that had the problem. The replacement tdm card had an extra wire
jumper installed on it. The short-term fix (back then) was to move the
fxo module to another position (if possible).

Support should know all about that.

Rich


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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-10 Thread David
It sounds like my lockups may be related since my TDM422b card has the FXS FXS FXO
FXO configuration and doesn't have an FXO in position 1 either.

My card is identified in software as Rev E/F and has the wire jumper on the back.

David

Richard Scobie said:


 Maciej Kietlinski wrote:
Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to
do with *any* FXO on port 1...

Please get back with the list with your findings.



My experience led to a replacement from Digium, but the card is a
TDM400P with 4 FXO...now that I think of it, during troubleshooting
there was some correlation to the first port on the card (port 1)...not
the first module - I swapped module positions to varying locations on
the card without success, but then again they are all FXO...Maybe *is*
possible that the TDM400P doesn't like an FXO module in port 1 as you
are suggesting...Like I said, in the end I got a new revision board from
digium, all 4 ports are still FXO and working great now...



 With my old revision TDM400P it was the same problem with
 FXO on port 1. Easiest way for me was to put FXO's on new
 revision card, and on old use FXS on port 1.

 I used info from post with:
 'The card had been modified, evident from the jumper wire that been
 soldered between two points on the back of the card. I haven't had
 problems since installing the new card.'
 And before old card was used with FXS + 3 x FXO without problems,
 so it works in the same hw conf again.

 Now I heve no problems with TDMxxp

 I'll let you know how I get on. One of the cards that is giving trouble,
 has FXOs in positions 3 and 4.

 Can anyone tell me what these new revision cards are? My current ones
 are all Rev. E/F.

 Regards,

 Richard
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-09 Thread Richard Scobie

Michael George wrote:
To follow up on this, I heard back from Digium and they asked the
configuration of my TDM.  It was: FXO,FXS,FXS,FXS.  They said they have had
report of this configuration being a problem and that I should change it to
FXS,FXS,FXS,FXO.
Before the change the system would either hang or lock up a port within 3
days.  After the change I have over 10 days of uptime again.
Thanks, Digium!!
Interesting. I am waiting to hear from Digium with similar issues, on 
two cards, one with 4 x FXO and one with 2 x FXO.

Regrads,
Richard
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-09 Thread Michael George
On Thu, Sep 09, 2004 at 07:53:22PM +1200, Richard Scobie wrote:
 
 
 Michael George wrote:
 
 To follow up on this, I heard back from Digium and they asked the
 configuration of my TDM.  It was: FXO,FXS,FXS,FXS.  They said they have 
 had
 report of this configuration being a problem and that I should change it 
 to
 FXS,FXS,FXS,FXO.
 
 Before the change the system would either hang or lock up a port within 3
 days.  After the change I have over 10 days of uptime again.
 
 Thanks, Digium!!
 
 Interesting. I am waiting to hear from Digium with similar issues, on 
 two cards, one with 4 x FXO and one with 2 x FXO.

Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to do with *any*
FXO on port 1...

Please get back with the list with your findings.

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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RE: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-09 Thread Marty Mastera
 

 
 Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to 
 do with *any* FXO on port 1...
 
 Please get back with the list with your findings.
 


My experience led to a replacement from Digium, but the card is a
TDM400P with 4 FXO...now that I think of it, during troubleshooting
there was some correlation to the first port on the card (port 1)...not
the first module - I swapped module positions to varying locations on
the card without success, but then again they are all FXO...Maybe *is*
possible that the TDM400P doesn't like an FXO module in port 1 as you
are suggesting...Like I said, in the end I got a new revision board from
digium, all 4 ports are still FXO and working great now...

Marty
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-09 Thread Maciej Kietlinski

 Are the FXOs on the 2x on ports 1-2 or 3-4?  Maybe it has to 
 do with *any* FXO on port 1...
 
 Please get back with the list with your findings.
 


My experience led to a replacement from Digium, but the card is a
TDM400P with 4 FXO...now that I think of it, during troubleshooting
there was some correlation to the first port on the card (port 1)...not
the first module - I swapped module positions to varying locations on
the card without success, but then again they are all FXO...Maybe *is*
possible that the TDM400P doesn't like an FXO module in port 1 as you
are suggesting...Like I said, in the end I got a new revision board from
digium, all 4 ports are still FXO and working great now...


With my old revision TDM400P it was the same problem with 
FXO on port 1. Easiest way for me was to put FXO's on new 
revision card, and on old use FXS on port 1.

I used info from post with:
'The card had been modified, evident from the jumper wire that been 
soldered between two points on the back of the card. I haven't had 
problems since installing the new card.'
And before old card was used with FXS + 3 x FXO without problems,
so it works in the same hw conf again.

Now I heve no problems with TDMxxp



Maciej Kietlinski

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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-09-08 Thread Michael George
On Fri, Aug 27, 2004 at 08:02:36AM -0400, Michael George wrote:
 On Thu, Aug 26, 2004 at 07:08:19PM -0600, Marty Mastera wrote:
  
  I thought I would repost this info, since it seems relevant to this
  thread and may have been missed before this thread started...
 
 Marty, I appreciate your repost of this.  I had seen it already and have
 written to Digium.  That was yesterday and I have not yet heard back from
 them.  If I do not hear from them by this afternoon, I will call them and see
 what I can find out.

To follow up on this, I heard back from Digium and they asked the
configuration of my TDM.  It was: FXO,FXS,FXS,FXS.  They said they have had
report of this configuration being a problem and that I should change it to
FXS,FXS,FXS,FXO.

Before the change the system would either hang or lock up a port within 3
days.  After the change I have over 10 days of uptime again.

Thanks, Digium!!

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-08-27 Thread Michael George
On Thu, Aug 26, 2004 at 07:08:19PM -0600, Marty Mastera wrote:
 
 I thought I would repost this info, since it seems relevant to this
 thread and may have been missed before this thread started...

Marty, I appreciate your repost of this.  I had seen it already and have
written to Digium.  That was yesterday and I have not yet heard back from
them.  If I do not hear from them by this afternoon, I will call them and see
what I can find out.

Thanks!

 I too have had problems with the TDM400P (TDM04B as configured) -
 symptoms ranging from one of the ports not being answered (no indication
 of an incoming call on the CLI), to calls dropping and outbound callers
 dialing and getting dead air.  Sometimes a unload/load of the modules
 was sufficient to get things working again, other times a full reboot
 was required.
 
 Ultimately it was determined to be a design bug in the either the
 TDM400P itself or the FXO modules plugged into it.  Digium acknowledged
 that it was known issue and sent me a replacement card and modules.  The
 card had been modified, evident from the jumper wire that been soldered
 between two points on the back of the card.  I haven't had problems
 since installing the new card.
 
 I would recommend contacting Digium support and sending them the serial
 numbers from the card and modules...
 
 Here's my original post for reference:
 http://lists.digium.com/pipermail/asterisk-users/2004-August/060008.html

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-08-26 Thread Michael George
On Wed, Aug 25, 2004 at 10:08:19AM -0400, Alok K. Dhir wrote:
 Hey all - we have two TDM400P cards in an SMP Redhat9 box, with 4 FXO 
 ports each running thel latest Asterisk CVS.
 
 Users connect to this to share POTS lines using analog phones connected 
 to Sipura SPA-2000 boxes.  All works reasonably well, except every day 
 (or more) a line will get locked up.  No other way to describe it 
 really -- the line just stops working, so if someone tries to dial out, 
 and they happen to get assigned that port, all they hear is silence.
 
 The only way to unlock the port is to stop asterisk, and unload and 
 reload the zaptel drivers (service zaptel restart), and then restart 
 asterisk.

I wish I could do this.  The times I've had ports lockup I was able to unload
the drivers, but I would get complaints on reload, so I had to restart the
computer.

That *really* aggitates me.

 I've seen other posts on the list referring to similar (same?) issues, 
 but no resolutions.  I have been staying current with the CVS version 
 biweekly in hopes the problem will get resolved at some point.  I have 
 contacted Digium support (via email) about the issue.
 
 Has anyone made any headway with this problem?

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-08-26 Thread Michael George
On Thu, Aug 26, 2004 at 05:43:26PM -0400, Michael George wrote:
 On Wed, Aug 25, 2004 at 10:08:19AM -0400, Alok K. Dhir wrote:
  Hey all - we have two TDM400P cards in an SMP Redhat9 box, with 4 FXO 
  ports each running thel latest Asterisk CVS.
  
  Users connect to this to share POTS lines using analog phones connected 
  to Sipura SPA-2000 boxes.  All works reasonably well, except every day 
  (or more) a line will get locked up.  No other way to describe it 
  really -- the line just stops working, so if someone tries to dial out, 
  and they happen to get assigned that port, all they hear is silence.
  
  The only way to unlock the port is to stop asterisk, and unload and 
  reload the zaptel drivers (service zaptel restart), and then restart 
  asterisk.
 
 I wish I could do this.  The times I've had ports lockup I was able to unload
 the drivers, but I would get complaints on reload, so I had to restart the
 computer.
 
 That *really* aggitates me.
 
  I've seen other posts on the list referring to similar (same?) issues, 
  but no resolutions.  I have been staying current with the CVS version 
  biweekly in hopes the problem will get resolved at some point.  I have 
  contacted Digium support (via email) about the issue.
  
  Has anyone made any headway with this problem?

Well, I had the TDM act strange this afternoon and spontaneously drop the
line.  And as I expected, it locked up this evening.  It seems to have hung
the machine.

This system has not gone more than 4 days without a soft boot since I put the
TDM400 into it.  I've had it for 3.5 years and I'd never have to reboot it.
I'd have *months* of uptime.

I think there's something wrong with this card.  I can't imagine anyone
tolerating every-other-day reboots with a TDM card...

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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RE: [Asterisk-Users] TDM400P lockups (FXO)

2004-08-26 Thread Marty Mastera
 Well, I had the TDM act strange this afternoon and spontaneously drop
the
 line.  And as I expected, it locked up this evening.  It seems to have
 hung
 the machine.
 
 This system has not gone more than 4 days without a soft boot since I
put
 the
 TDM400 into it.  I've had it for 3.5 years and I'd never have to
reboot
 it.
 I'd have *months* of uptime.
 
 I think there's something wrong with this card.  I can't imagine
anyone
 tolerating every-other-day reboots with a TDM card...
 


I thought I would repost this info, since it seems relevant to this
thread and may have been missed before this thread started...

I too have had problems with the TDM400P (TDM04B as configured) -
symptoms ranging from one of the ports not being answered (no indication
of an incoming call on the CLI), to calls dropping and outbound callers
dialing and getting dead air.  Sometimes a unload/load of the modules
was sufficient to get things working again, other times a full reboot
was required.

Ultimately it was determined to be a design bug in the either the
TDM400P itself or the FXO modules plugged into it.  Digium acknowledged
that it was known issue and sent me a replacement card and modules.  The
card had been modified, evident from the jumper wire that been soldered
between two points on the back of the card.  I haven't had problems
since installing the new card.

I would recommend contacting Digium support and sending them the serial
numbers from the card and modules...

Here's my original post for reference:
http://lists.digium.com/pipermail/asterisk-users/2004-August/060008.html


Marty

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[Asterisk-Users] TDM400P lockups (FXO)

2004-08-25 Thread Alok K. Dhir
Hey all - we have two TDM400P cards in an SMP Redhat9 box, with 4 FXO 
ports each running thel latest Asterisk CVS.

Users connect to this to share POTS lines using analog phones connected 
to Sipura SPA-2000 boxes.  All works reasonably well, except every day 
(or more) a line will get locked up.  No other way to describe it 
really -- the line just stops working, so if someone tries to dial out, 
and they happen to get assigned that port, all they hear is silence.

The only way to unlock the port is to stop asterisk, and unload and 
reload the zaptel drivers (service zaptel restart), and then restart 
asterisk.

I've seen other posts on the list referring to similar (same?) issues, 
but no resolutions.  I have been staying current with the CVS version 
biweekly in hopes the problem will get resolved at some point.  I have 
contacted Digium support (via email) about the issue.

Has anyone made any headway with this problem?
Thanks,
Al
--
Alok K. Dhir [EMAIL PROTECTED]
Symplicity Corporation
http://solutions.symplicity.com
703 351 6987 (w) | 703 351-6357 (f)
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Re: [Asterisk-Users] TDM400P lockups (FXO)

2004-08-25 Thread Michael George
On Wed, Aug 25, 2004 at 10:28:52AM -0600, Marty Mastera wrote:
 
 I had similar issues with my TDM400P (loaded with 4 FXO, or TDM04B as
 configured).  I tried switching modules around on the board, upgrading
 CVS, etcnothing helped.  Ultimately Digium told me that it was a
 hardware problem in the board revision that I had.  They had me email
 them the serial numbers from the board and each FXO module - it was
 determined that I needed a new board.
 
 The new board that they sent me has a jumper wire connected between two
 points on the backside of the card. (That's how I know the new card is
 somehow different from the old).  I installed the new card into my
 customers * box almost 3 weeks ago - so far everything has been working
 great with no problems reported.

I just deployed by * system and had this happen once.  Based on input from the
list, I figured it might have been because of interrupt sharing.  Now I'm
starting to wonder, though, if maybe my FXO is also flawed.

Did Digium indicate how recently they made the change on the boards?

-- 
-M

There are 10 kinds of people in this world:
Those who can count in binary and those who cannot.
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