[Asterisk-Users] Voicepulse Connect Problems

2004-06-09 Thread Steve Totaro



Is anyone else having problems right now.  
Only about half the times that I call my DID does it go through.  I am not 
getting a fast busy either, I get dead air.
 
When the call does go through it is VERY 
choppy.
 
Thanks,
Steve Totaro
www.totarotechnologies.com 


Re: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Chris Maresca

It was probably because I emailed everyone in the company every day until
it got fixed...

My next step was to start calling executives on their cell phones.

;-)

To be fair, it took them a while to get back to my original email, but
after I emailed the CEO, they were very responsive and sent me updates
almost every day.  I can't have been the only one getting those, since
they told me they were aware of the problems even before I started
bitching.

Chris.

On Tue, 13 Apr 2004, Isaac McDonald wrote:

> It works now! I did nothing on my end either. VP must monitor this list.
> 
> Isaac
> 
> Robert Jackson wrote:
> 
> >Just a quick couple of questions for ya'll.  
> >
> >1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
> >I have had a terrible time getting a hold of anyone over there, and I
> >need this functionality before I can migrate to * completely.
> >
> >2) Are there currently any problems with inbound DID's?  Everything is
> >setup properly in *, but I am not able to receive inbound calls, through
> >VoicePulse of course.  It was working properly yesterday, and without
> >changing anything it stopped working.
> >
> >Thanks in advance,
> >
> >Robert Jackson
> >___
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> 
> 

--
chris maresca
  senior partner - www.olliancegroup.com

linux, up 8 days


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Re: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Chris Maresca

They just updated their software and that seems to have resolved the DTMF
issues, at least for me.

Chris.

On Tue, 13 Apr 2004, Andrew Kohlsmith wrote:

> > 1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
> > I have had a terrible time getting a hold of anyone over there, and I
> > need this functionality before I can migrate to * completely.
> 
> Works just fine for me.  Don't send in-band DTMF if you're not using the 
> alaw/ulaw/slinear codecs.  It won't work.
> 
> Regards,
> Andrew
> 
> 
> 

--
chris maresca
  senior partner - www.olliancegroup.com

linux, up 8 days


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RE: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Christopher Stephens
Mine, too, are fixed...I was in much the same boat as the original
poster...an old DID in 212 worked with DTMF, two much newer ones in 213
and 818 (new markets, apparently) didn't until this morning.

On Tue, 13 Apr 2004 16:02:37 -0400, "Robert Jackson"
<[EMAIL PROTECTED]> said:
> Very cool.  I am just glad they got it fixed.
> 
> -Original Message-
> From: Isaac McDonald [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, April 13, 2004 3:56 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [Asterisk-Users] VoicePulse Connect Problems
> 
> 
> It works now! I did nothing on my end either. VP must monitor this list.
> 
> Isaac
> 
> Robert Jackson wrote:
> 
> >Just a quick couple of questions for ya'll.
> >
> >1) Does anyone know if VoicePulse Connect will be supporting dtmf 
> >tones? I have had a terrible time getting a hold of anyone over there, 
> >and I need this functionality before I can migrate to * completely.
> >
> >2) Are there currently any problems with inbound DID's?  Everything is 
> >setup properly in *, but I am not able to receive inbound calls, 
> >through VoicePulse of course.  It was working properly yesterday, and 
> >without changing anything it stopped working.
> >
> >Thanks in advance,
> >
> >Robert Jackson
> >___
> >Asterisk-Users mailing list
> >[EMAIL PROTECTED] 
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
> >  
> >
> 
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RE: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Robert Jackson
Very cool.  I am just glad they got it fixed.

-Original Message-
From: Isaac McDonald [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, April 13, 2004 3:56 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] VoicePulse Connect Problems


It works now! I did nothing on my end either. VP must monitor this list.

Isaac

Robert Jackson wrote:

>Just a quick couple of questions for ya'll.
>
>1) Does anyone know if VoicePulse Connect will be supporting dtmf 
>tones? I have had a terrible time getting a hold of anyone over there, 
>and I need this functionality before I can migrate to * completely.
>
>2) Are there currently any problems with inbound DID's?  Everything is 
>setup properly in *, but I am not able to receive inbound calls, 
>through VoicePulse of course.  It was working properly yesterday, and 
>without changing anything it stopped working.
>
>Thanks in advance,
>
>Robert Jackson
>___
>Asterisk-Users mailing list
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>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>  
>

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Re: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Isaac McDonald
It works now! I did nothing on my end either. VP must monitor this list.

Isaac

Robert Jackson wrote:

Just a quick couple of questions for ya'll.  

1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
I have had a terrible time getting a hold of anyone over there, and I
need this functionality before I can migrate to * completely.
2) Are there currently any problems with inbound DID's?  Everything is
setup properly in *, but I am not able to receive inbound calls, through
VoicePulse of course.  It was working properly yesterday, and without
changing anything it stopped working.
Thanks in advance,

Robert Jackson
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RE: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Robert Jackson
Isaac:
The DID is in Ocala, FL.  I am not sure if it is a new market or
not.  I have not heard anything from their support folks either, but I
just checked the line again and it is working.  I did nothing to fix it.
I just don't understand.  If you don't mind give yours a try again and
let me know if it is working as well.  

Thanks,

Robert

-Original Message-
From: Isaac McDonald [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, April 13, 2004 2:03 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] VoicePulse Connect Problems


Robert Jackson wrote:

>Just a quick couple of questions for ya'll.
>
>1) Does anyone know if VoicePulse Connect will be supporting dtmf 
>tones? I have had a terrible time getting a hold of anyone over there, 
>and I need this functionality before I can migrate to * completely.
>
>2) Are there currently any problems with inbound DID's?  Everything is 
>setup properly in *, but I am not able to receive inbound calls, 
>through VoicePulse of course.  It was working properly yesterday, and 
>without changing anything it stopped working.
>
>Thanks in advance,
>
>Robert Jackson
>___
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>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>  
>

I have two incoming DID's from Voicepulse. The first one I set up over 3

months ago and has been working fine, including incoming DTMF. The 
second one I ordered last week in the Birmingham, AL market, its a new 
rate center, DTMF does not work on this DID. I e-mailed support on this 
issue and have yet to get a response. Is your DID in a of of their new 
markets by chance?

Isaac
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Re: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Isaac McDonald
Robert Jackson wrote:

Just a quick couple of questions for ya'll.  

1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
I have had a terrible time getting a hold of anyone over there, and I
need this functionality before I can migrate to * completely.
2) Are there currently any problems with inbound DID's?  Everything is
setup properly in *, but I am not able to receive inbound calls, through
VoicePulse of course.  It was working properly yesterday, and without
changing anything it stopped working.
Thanks in advance,

Robert Jackson
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I have two incoming DID's from Voicepulse. The first one I set up over 3 
months ago and has been working fine, including incoming DTMF. The 
second one I ordered last week in the Birmingham, AL market, its a new 
rate center, DTMF does not work on this DID. I e-mailed support on this 
issue and have yet to get a response. Is your DID in a of of their new 
markets by chance?

Isaac
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Re: [Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Andrew Kohlsmith
> 1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
> I have had a terrible time getting a hold of anyone over there, and I
> need this functionality before I can migrate to * completely.

Works just fine for me.  Don't send in-band DTMF if you're not using the 
alaw/ulaw/slinear codecs.  It won't work.

Regards,
Andrew
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[Asterisk-Users] VoicePulse Connect Problems

2004-04-13 Thread Robert Jackson
Just a quick couple of questions for ya'll.  

1) Does anyone know if VoicePulse Connect will be supporting dtmf tones?
I have had a terrible time getting a hold of anyone over there, and I
need this functionality before I can migrate to * completely.

2) Are there currently any problems with inbound DID's?  Everything is
setup properly in *, but I am not able to receive inbound calls, through
VoicePulse of course.  It was working properly yesterday, and without
changing anything it stopped working.

Thanks in advance,

Robert Jackson
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