Re: [asterisk-users] [asterisk-biz] Asterisk system for church call center
On 30 March 2010 02:04, Mark Phillips g7...@g7ltt.com wrote: They say confession is good for the soul. Perhaps they are offering a phone in confessional service? Unfortunately the business of the church often flies in the face of the business of the Church. I think you'll find a lot of Church Based Charities, Consoling and Advise Lines needing very high capacity phone systems out there. Asterisk due to it being Free is an ideal solution for this purpose. The Church primary commission is to tell the world. So use of modern technology is the ideal method of getting this job done. Its not about money its about evangelism. Peter. On 03/29/2010 07:48 PM, Alex Balashov wrote: Sounds like the church has strayed from its core competencies and invited the money-changers into the temple. Being the official asterisk-biz harbinger of God's wrath, I suggest an intensely commercial platform, for the meek shall inherit the Earth, not the 700 Club. Fight the power. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] [asterisk-biz] Asterisk system for church call center
On 30 March 2010 02:04, Mark Phillips g7...@g7ltt.com wrote: They say confession is good for the soul. Perhaps they are offering a phone in confessional service? Unfortunately the business of the church often flies in the face of the business of the Church. On 03/29/2010 07:48 PM, Alex Balashov wrote: Sounds like the church has strayed from its core competencies and invited the money-changers into the temple. Being the official asterisk-biz harbinger of God's wrath, I suggest an intensely commercial platform, for the meek shall inherit the Earth, not the 700 Club. Fight the power. O ye of little faith, judge not, that ye be not judged!! -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] [asterisk-biz] Asterisk system for church call center
Sounds like the church has strayed from its core competencies and invited the money-changers into the temple. Being the official asterisk-biz harbinger of God's wrath, I suggest an intensely commercial platform, for the meek shall inherit the Earth, not the 700 Club. Fight the power. -- Sent from mobile device On Mar 29, 2010, at 4:58 PM, Frank Church voi...@googlemail.com wrote: I have been asked by my church to recommend a VoIP system which can do the following. They do internet radio shows which are sometimes broadcast on radio. They are looking for a system which does the following for about 5 agents, exactly as they have described it. 1. Take incoming calls 2. Put them on hold if there is no one to handle the call immediately, or transfer them to an available agent 3. Take down their details, and number, (if this can be retrieved and saved from the caller id, thats better) 4. Get them to hold on after taking their details if they still want to hold 5. Call them back when the backlog is cleared up. I have a fairly good grasp of the hardware and programming part of Asterisk, having compiled it more than a few times and implemented A2Billing phone card and call shop system with it. But the type of software suited to the Call Center side is where my knowledge gap lies. I am looking for solutions based on the usual Asterisk distributions like AsteriskNow, trixbox, elastix etc, whether ready packaged or requiring additional customization. The matter of whether they will use soft phones, or regular phones with headsets is also something to consider. Soft phones with good GUI's may be preferred if more cost effective for them, although my personal preferences are with hard phones. Any recommendations - the ease of software for the end users is the main thing for me, and integration with the database for taking customers details is the main thing for me. One of the distributions with SugarCRM comes to mind here. Sorry for cross-posting, but ready made and commercially supported systems are not ruled out, if they come within their budget. Regards Frank Church -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] [asterisk-biz] Asterisk system for church call center
They say confession is good for the soul. Perhaps they are offering a phone in confessional service? Unfortunately the business of the church often flies in the face of the business of the Church. On 03/29/2010 07:48 PM, Alex Balashov wrote: Sounds like the church has strayed from its core competencies and invited the money-changers into the temple. Being the official asterisk-biz harbinger of God's wrath, I suggest an intensely commercial platform, for the meek shall inherit the Earth, not the 700 Club. Fight the power. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
