Re: [asterisk-users] Grandstream SX2000 attended tranfer
magnus wrote: Hi all, could anyone share how to perform attended transfers with Asterisk and Grandstream SX2000's - we are able to perform blind transfers with no problem, but attended transfers fail - is it necessary to set two line identities on the phones to be able to do this? Appreciate all input, thanks - Magnus Funny you should ask -- I was going to ask the exact same question about the GXP-2000 (is that the model you mean or is there a new similar phone?). At any rate they both seem to have the same problem: In order to do an attended transfer on the Grandstreams we have to have two accounts defined on the phone (both on separate usernames/numbers in our case - maybe you can do it with one?), one on Line 1 and one on Line 2. Call comes in on Line 1. Put caller on hold. Dial person you want to transfer to on Line 2. Then transfer. I've tried pressing Line 2 until the identity of Line 1 comes up - i.e. reuse Line 1 - but this does not work. Instantly fails. The instruction manual gives completely different instructions but these simply do not work. And what is not clear is how the transfer works when using the strange two account situation - is the transfer going * - phone - person you are transferred to once transferred? (can reinvite = no incidentally) or is the phone This is all completely unlike the case with a Polycom where it just lets you transfer with no problems and just one line. I'm using the latest stable firmware on the Grandstreams - it has been like this for all firmware versions I've used for over a year now. Faris. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Grandstream SX2000 attended tranfer
On Wed, Sep 20, 2006 at 04:12:34PM +0100, Faris Raouf wrote: magnus wrote: Hi all, could anyone share how to perform attended transfers with Asterisk and Grandstream SX2000's - we are able to perform blind transfers with no problem, but attended transfers fail - is it necessary to set two line identities on the phones to be able to do this? Appreciate all input, thanks - Magnus Funny you should ask -- I was going to ask the exact same question about the GXP-2000 (is that the model you mean or is there a new similar phone?). At any rate they both seem to have the same problem: In order to do an attended transfer on the Grandstreams we have to have two accounts defined on the phone (both on separate usernames/numbers in our case - maybe you can do it with one?), one on Line 1 and one on Line 2. [snip] Indeed, found it out (with Magnus) my accident. Defined both lines and it works. Steve -- NetTek Ltd UK mob +44-(0)7775 755503 UK +44-(0)20 79932612 / US +1-(310)8577715 / Fax +44-(0)20 7483 2455 Skype/GoogleTalk/AIM/Gizmo/Mac stevekennedyuk / MSN [EMAIL PROTECTED] Euro Tech News Blog http://eurotechnews.blogspot.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Grandstream SX2000 attended tranfer
We can do attended transfers on the GXP-2000 just fine with a single account. When you have a call on Line 1, simply press Line 2 (Line 1 will be put on hold automatically) and press SEND. Once the other party picks up, you announce the call and then press TRNSFR and then press Line 1. - Daniel On Sep 20, 2006, at 11:12 AM, Faris Raouf wrote: magnus wrote: Hi all, could anyone share how to perform attended transfers with Asterisk and Grandstream SX2000's - we are able to perform blind transfers with no problem, but attended transfers fail - is it necessary to set two line identities on the phones to be able to do this? Appreciate all input, thanks - Magnus Funny you should ask -- I was going to ask the exact same question about the GXP-2000 (is that the model you mean or is there a new similar phone?). At any rate they both seem to have the same problem: In order to do an attended transfer on the Grandstreams we have to have two accounts defined on the phone (both on separate usernames/ numbers in our case - maybe you can do it with one?), one on Line 1 and one on Line 2. Call comes in on Line 1. Put caller on hold. Dial person you want to transfer to on Line 2. Then transfer. I've tried pressing Line 2 until the identity of Line 1 comes up - i.e. reuse Line 1 - but this does not work. Instantly fails. The instruction manual gives completely different instructions but these simply do not work. And what is not clear is how the transfer works when using the strange two account situation - is the transfer going * - phone - person you are transferred to once transferred? (can reinvite = no incidentally) or is the phone This is all completely unlike the case with a Polycom where it just lets you transfer with no problems and just one line. I'm using the latest stable firmware on the Grandstreams - it has been like this for all firmware versions I've used for over a year now. Faris. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Grandstream SX2000 attended tranfer
Hi all, could anyone share how to perform attended transfers with Asterisk and Grandstream SX2000's - we are able to perform blind transfers with no problem, but attended transfers fail - is it necessary to set two line identities on the phones to be able to do this? Appreciate all input, thanks - Magnus ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
