[asterisk-users] Help with log entries.
I just had a user complain about a call getting dropped and another one failing to go through. I'm trying to interpret the log entries for each call and would like to confirm my understanding. The first entry is from an outbound call to a 1-866 number. The [EMAIL PROTECTED] refers to a user account on my server. Voip_one refers to my provider. This sequence of log entries indicates, to me at least, that my provider refused to terminate the call, right? === [Sep 23 09:27:52] VERBOSE[24850] logger.c: -- Executing [EMAIL PROTECTED]:3] Dial("SIP/5058971234-08567bb8", "SIP/voip_one/18664521234|300|tTr") in new stack [Sep 23 09:27:52] VERBOSE[24850] logger.c: -- Called voip_one/1866451234 [Sep 23 09:27:52] WARNING[21450] chan_sip.c: Received response: "Forbidden" from '"User Name" ;tag=as2487b92b' [Sep 23 09:27:52] VERBOSE[24850] logger.c: -- SIP/voip_one-0855b8b0 is circuit-busy [Sep 23 09:27:52] VERBOSE[24850] logger.c: == Everyone is busy/congested at this time (1:0/1/0) [Sep 23 09:28:02] VERBOSE[24850] logger.c: -- Timeout on SIP/5058971234-08567bb8 [Sep 23 09:28:02] VERBOSE[24850] logger.c: == CDR updated on SIP/5058971234-08567bb8 === This sequence of log entries indicates that my user's equpement failed to reply to a request from my server. This might indicate a network problem... === [Sep 23 08:39:50] VERBOSE[24494] logger.c: -- SIP/voip_one-0856b0c0 is making progress passing it to SIP/5058971234-085614f8 [Sep 23 08:40:01] VERBOSE[24494] logger.c: -- SIP/voip_one-0856b0c0 answered SIP/5058971234-085614f8[Sep 23 08:40:21] WARNING[21450] chan_sip.c: Maximum retries exceeded on transmission [EMAIL PROTECTED] 168.0.100 for seqno 102 (Critical Response) [Sep 23 08:40:21] WARNING[21450] chan_sip.c: Hanging up call [EMAIL PROTECTED] - no reply to our critical packet. === Am I reading and understanding these log entries correctly? Thank you for your help, -- Mike Diehl ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Help with log entries.
Mike Diehl wrote: >I just had a user complain about a call getting dropped and another one >failing to go through. > >I'm trying to interpret the log entries for each call and would like to >confirm my understanding. > >The first entry is from an outbound call to a 1-866 number. The [EMAIL >PROTECTED] >refers to a user account on my server. Voip_one refers to my provider. > >This sequence of log entries indicates, to me at least, that my provider >refused to terminate the call, right? >=== >[Sep 23 09:27:52] VERBOSE[24850] logger.c: -- Executing [EMAIL >PROTECTED]:3] >Dial("SIP/5058971234-08567bb8", "SIP/voip_one/18664521234|300|tTr") in new >stack >[Sep 23 09:27:52] VERBOSE[24850] logger.c: -- Called voip_one/1866451234 > the line above is missing a digit in the number called > >[Sep 23 09:27:52] WARNING[21450] chan_sip.c: Received response: "Forbidden" >from '"User Name" ;tag=as2487b92b' > >[Sep 23 09:27:52] VERBOSE[24850] logger.c: -- SIP/voip_one-0855b8b0 is >circuit-busy >[Sep 23 09:27:52] VERBOSE[24850] logger.c: == Everyone is busy/congested at >this time (1:0/1/0) >[Sep 23 09:28:02] VERBOSE[24850] logger.c: -- Timeout on >SIP/5058971234-08567bb8 > [Sep 23 09:28:02] VERBOSE[24850] logger.c: == CDR updated on > SIP/5058971234-08567bb8 >=== > > >This sequence of log entries indicates that my user's equpement failed to >reply to a request >from my server. This might indicate a network problem... > >=== >[Sep 23 08:39:50] VERBOSE[24494] logger.c: -- SIP/voip_one-0856b0c0 is >making progress passing it to SIP/5058971234-085614f8 >[Sep 23 08:40:01] VERBOSE[24494] logger.c: -- SIP/voip_one-0856b0c0 >answered SIP/5058971234-085614f8[Sep 23 08:40:21] WARNING[21450] chan_sip.c: >Maximum retries exceeded on transmission [EMAIL PROTECTED] >168.0.100 for seqno 102 (Critical Response) >[Sep 23 08:40:21] WARNING[21450] chan_sip.c: Hanging up call [EMAIL PROTECTED] >- no reply to our critical packet. >=== > >Am I reading and understanding these log entries correctly? > >Thank you for your help, > > > ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Help with log entries.
On Sunday 23 September 2007 06:43:54 pm Paul wrote: > Mike Diehl wrote: > >I just had a user complain about a call getting dropped and another one > > failing to go through. > > > >I'm trying to interpret the log entries for each call and would like to > > confirm my understanding. > > > >The first entry is from an outbound call to a 1-866 number. The > > [EMAIL PROTECTED] refers to a user account on my server. Voip_one > > refers to my provider. > > > >This sequence of log entries indicates, to me at least, that my provider > > refused to terminate the call, right? > > === > >[Sep 23 09:27:52] VERBOSE[24850] logger.c: -- Executing > > [EMAIL PROTECTED]:3] Dial("SIP/5058971234-08567bb8", > > "SIP/voip_one/18664521234|300|tTr") in new stack [Sep 23 09:27:52] > > VERBOSE[24850] logger.c: -- Called voip_one/1866451234 > > the line above is missing a digit in the number called I sanitized the phone number, only, since the specific number called isn't important. -- Mike Diehl ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users