Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Thanks for the clarification. You do learn something new every day. Mike From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Gord Urquhart Sent: Wednesday, February 15, 2012 6:00 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging It appears you need the "info=" if the string you are using is enclosed in angle brackets. Alert-Info: fooworks Alert-Info: does not work Alert-Info:info= works On Wed, Feb 15, 2012 at 2:09 PM, Mike wrote: With Polycom firmware 4.0.1b? I have 1.8, one of the latest can`t remember which is installed on that server. Maybe the fact that my alert info has two words, and isn`t parsed correctly by Polycom...? Mike > -Original Message- > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Dave Fullerton > Sent: Wednesday, February 15, 2012 10:20 AM > To: asterisk-users@lists.digium.com > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > Which version of asterisk are you using? I just have this in 1.4 and it > works fine: > > SIPAddHeader(Alert-Info: intercom); > > -Dave > > On 02/14/2012 08:10 PM, Mike wrote: > > In case anybody was following this thread, or someone Googles it in > > the future, here is the solution: > > > > This worked fine with Polycom firmware 3.3x: > > exten => s,n,SIPAddHeader(Alert-Info:) > > > > For firmware 4.0+, apparently I needed to add info=, i.e.: > > exten => s,n,SIPAddHeader(Alert-Info: info=) > > > > Simple, yet quite obscure (for me at least). > > > > > > Mike > > > >> -Original Message- > >> From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > >> boun...@lists.digium.com] On Behalf Of Mike > >> Sent: Monday, February 13, 2012 10:17 AM > >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > >> > >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted. > >> > >> Mike > >> > >>> -Original Message- > >>> From: asterisk-users-boun...@lists.digium.com > >>> [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Dave > >>> Fullerton > >>> Sent: Monday, February 13, 2012 9:39 AM > >>> To: asterisk-users@lists.digium.com > >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > >>> > >>> On 02/10/2012 05:30 PM, Mike wrote: > >>>> Hi, > >>>> > >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b. > >>>> Anto-Answer simply stopped functioning. I can downgrade and make it > >>>> work, upgrading kills it again. There obviously is a difference in > >>>> how the newer firmware is treating this auto answer sip header. > >>>> > >>>> Can anybody tell me if they have Polycom firmware 4.x.x working > >>>> with auto-answer/paging? Just so I know it's worth my time to > >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If > >>>> so, did you have to make any changes to the SIP header sent to make > >>>> Polycom phones auto > >>> answer? > >>>> > >>> > >>> I would second the others suggestions about rewriting the configs. > >>> Polycom made extensive changes between 3.2 and 3.3, and I think they > >> made > >>> a fair number of changes between 3.3 and 4.0. I have two phones > >>> that > >> I've > >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I > >>> believe I have auto answer working as you describe. Here's the > >>> pertinent snippet from my config: > >>> > >>> > >>> > >>> > >>> >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" > >>> voIpProt.SIP.alertInfo.1.value="intercom" > >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute" > >>> voIpProt.SIP.alertInfo.2.value="page" > >>> voIpProt.SIP.alertInfo.3.class="autoAnswer" > >>> voIpProt.SIP.alertInfo.3.value="silentanswer"> > >>> > >>> > >>> > >&
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
It appears you need the "info=" if the string you are using is enclosed in angle brackets. Alert-Info: fooworks Alert-Info: does not work Alert-Info:info= works On Wed, Feb 15, 2012 at 2:09 PM, Mike wrote: > With Polycom firmware 4.0.1b? > > I have 1.8, one of the latest can`t remember which is installed on that > server. Maybe the fact that my alert info has two words, and isn`t parsed > correctly by Polycom...? > > > Mike > > > > > > -Original Message- > > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > > boun...@lists.digium.com] On Behalf Of Dave Fullerton > > Sent: Wednesday, February 15, 2012 10:20 AM > > To: asterisk-users@lists.digium.com > > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > Which version of asterisk are you using? I just have this in 1.4 and it > > works fine: > > > > SIPAddHeader(Alert-Info: intercom); > > > > -Dave > > > > On 02/14/2012 08:10 PM, Mike wrote: > > > In case anybody was following this thread, or someone Googles it in > > > the future, here is the solution: > > > > > > This worked fine with Polycom firmware 3.3x: > > > exten => s,n,SIPAddHeader(Alert-Info:) > > > > > > For firmware 4.0+, apparently I needed to add info=, i.e.: > > > exten => s,n,SIPAddHeader(Alert-Info: info=) > > > > > > Simple, yet quite obscure (for me at least). > > > > > > > > > Mike > > > > > >> -Original Message- > > >> From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > > >> boun...@lists.digium.com] On Behalf Of Mike > > >> Sent: Monday, February 13, 2012 10:17 AM > > >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > > >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > >> > > >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted. > > >> > > >> Mike > > >> > > >>> -Original Message- > > >>> From: asterisk-users-boun...@lists.digium.com > > >>> [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Dave > > >>> Fullerton > > >>> Sent: Monday, February 13, 2012 9:39 AM > > >>> To: asterisk-users@lists.digium.com > > >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > >>> > > >>> On 02/10/2012 05:30 PM, Mike wrote: > > >>>> Hi, > > >>>> > > >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b. > > >>>> Anto-Answer simply stopped functioning. I can downgrade and make it > > >>>> work, upgrading kills it again. There obviously is a difference in > > >>>> how the newer firmware is treating this auto answer sip header. > > >>>> > > >>>> Can anybody tell me if they have Polycom firmware 4.x.x working > > >>>> with auto-answer/paging? Just so I know it's worth my time to > > >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If > > >>>> so, did you have to make any changes to the SIP header sent to make > > >>>> Polycom phones auto > > >>> answer? > > >>>> > > >>> > > >>> I would second the others suggestions about rewriting the configs. > > >>> Polycom made extensive changes between 3.2 and 3.3, and I think they > > >> made > > >>> a fair number of changes between 3.3 and 4.0. I have two phones > > >>> that > > >> I've > > >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I > > >>> believe I have auto answer working as you describe. Here's the > > >>> pertinent snippet from my config: > > >>> > > >>> > > >>> > > >>> > > >>> > >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" > > >>> voIpProt.SIP.alertInfo.1.value="intercom" > > >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute" > > >>> voIpProt.SIP.alertInfo.2.value="page" > > >>> voIpProt.SIP.alertInfo.3.class="autoAnswer" > > >>> voIpProt.SIP.alertInfo.3.value="silentanswer"> > > >>> > > &
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
With Polycom firmware 4.0.1b? I have 1.8, one of the latest can`t remember which is installed on that server. Maybe the fact that my alert info has two words, and isn`t parsed correctly by Polycom...? Mike > -Original Message- > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Dave Fullerton > Sent: Wednesday, February 15, 2012 10:20 AM > To: asterisk-users@lists.digium.com > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > Which version of asterisk are you using? I just have this in 1.4 and it > works fine: > > SIPAddHeader(Alert-Info: intercom); > > -Dave > > On 02/14/2012 08:10 PM, Mike wrote: > > In case anybody was following this thread, or someone Googles it in > > the future, here is the solution: > > > > This worked fine with Polycom firmware 3.3x: > > exten => s,n,SIPAddHeader(Alert-Info:) > > > > For firmware 4.0+, apparently I needed to add info=, i.e.: > > exten => s,n,SIPAddHeader(Alert-Info: info=) > > > > Simple, yet quite obscure (for me at least). > > > > > > Mike > > > >> -Original Message- > >> From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > >> boun...@lists.digium.com] On Behalf Of Mike > >> Sent: Monday, February 13, 2012 10:17 AM > >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > >> > >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted. > >> > >> Mike > >> > >>> -Original Message- > >>> From: asterisk-users-boun...@lists.digium.com > >>> [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Dave > >>> Fullerton > >>> Sent: Monday, February 13, 2012 9:39 AM > >>> To: asterisk-users@lists.digium.com > >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > >>> > >>> On 02/10/2012 05:30 PM, Mike wrote: > >>>> Hi, > >>>> > >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b. > >>>> Anto-Answer simply stopped functioning. I can downgrade and make it > >>>> work, upgrading kills it again. There obviously is a difference in > >>>> how the newer firmware is treating this auto answer sip header. > >>>> > >>>> Can anybody tell me if they have Polycom firmware 4.x.x working > >>>> with auto-answer/paging? Just so I know it's worth my time to > >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If > >>>> so, did you have to make any changes to the SIP header sent to make > >>>> Polycom phones auto > >>> answer? > >>>> > >>> > >>> I would second the others suggestions about rewriting the configs. > >>> Polycom made extensive changes between 3.2 and 3.3, and I think they > >> made > >>> a fair number of changes between 3.3 and 4.0. I have two phones > >>> that > >> I've > >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I > >>> believe I have auto answer working as you describe. Here's the > >>> pertinent snippet from my config: > >>> > >>> > >>> > >>> > >>> >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" > >>> voIpProt.SIP.alertInfo.1.value="intercom" > >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute" > >>> voIpProt.SIP.alertInfo.2.value="page" > >>> voIpProt.SIP.alertInfo.3.class="autoAnswer" > >>> voIpProt.SIP.alertInfo.3.value="silentanswer"> > >>> > >>> > >>> > >>> > >>> > >>> I have also added an section to adjust the ringer and > >>> timeouts > >> for > >>> these ring tones. > >>> > >>> -Dave > >>> > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New > to Asterisk? Join us for a live introductory webinar every Thurs: >http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Which version of asterisk are you using? I just have this in 1.4 and it works fine: SIPAddHeader(Alert-Info: intercom); -Dave On 02/14/2012 08:10 PM, Mike wrote: In case anybody was following this thread, or someone Googles it in the future, here is the solution: This worked fine with Polycom firmware 3.3x: exten => s,n,SIPAddHeader(Alert-Info:) For firmware 4.0+, apparently I needed to add info=, i.e.: exten => s,n,SIPAddHeader(Alert-Info: info=) Simple, yet quite obscure (for me at least). Mike -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Mike Sent: Monday, February 13, 2012 10:17 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Thanks Dave, it at least gives me hope that my efforts aren`t wasted. Mike -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- boun...@lists.digium.com] On Behalf Of Dave Fullerton Sent: Monday, February 13, 2012 9:39 AM To: asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging On 02/10/2012 05:30 PM, Mike wrote: Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? I would second the others suggestions about rewriting the configs. Polycom made extensive changes between 3.2 and 3.3, and I think they made a fair number of changes between 3.3 and 4.0. I have two phones that I've upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I believe I have auto answer working as you describe. Here's the pertinent snippet from my config: I have also added an section to adjust the ringer and timeouts for these ring tones. -Dave -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
In case anybody was following this thread, or someone Googles it in the future, here is the solution: This worked fine with Polycom firmware 3.3x: exten => s,n,SIPAddHeader(Alert-Info: ) For firmware 4.0+, apparently I needed to add info=, i.e.: exten => s,n,SIPAddHeader(Alert-Info: info=) Simple, yet quite obscure (for me at least). Mike > -Original Message- > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Mike > Sent: Monday, February 13, 2012 10:17 AM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > Thanks Dave, it at least gives me hope that my efforts aren`t wasted. > > Mike > > > -Original Message- > > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > > boun...@lists.digium.com] On Behalf Of Dave Fullerton > > Sent: Monday, February 13, 2012 9:39 AM > > To: asterisk-users@lists.digium.com > > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > On 02/10/2012 05:30 PM, Mike wrote: > > > Hi, > > > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. > > > Anto-Answer simply stopped functioning. I can downgrade and make it > > > work, upgrading kills it again. There obviously is a difference in how > > > the newer firmware is treating this auto answer sip header. > > > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with > > > auto-answer/paging? Just so I know it's worth my time to investigate, > > > as opposed to knowing it`s a Polycom firmware bug? If so, did you have > > > to make any changes to the SIP header sent to make Polycom phones auto > > answer? > > > > > > > I would second the others suggestions about rewriting the configs. > > Polycom made extensive changes between 3.2 and 3.3, and I think they > made > > a fair number of changes between 3.3 and 4.0. I have two phones that > I've > > upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I > > believe I have auto answer working as you describe. Here's the pertinent > > snippet from my config: > > > > > > > > > > > voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" > > voIpProt.SIP.alertInfo.1.value="intercom" > > voIpProt.SIP.alertInfo.2.class="ringAnswerMute" > > voIpProt.SIP.alertInfo.2.value="page" > > voIpProt.SIP.alertInfo.3.class="autoAnswer" > > voIpProt.SIP.alertInfo.3.value="silentanswer"> > > > > > > > > > > > > I have also added an section to adjust the ringer and timeouts > for > > these ring tones. > > > > -Dave > > > > -- > > _ > > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New > > to Asterisk? Join us for a live introductory webinar every Thurs: > >http://www.asterisk.org/hello > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: >http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Thanks Dave, it at least gives me hope that my efforts aren`t wasted. Mike > -Original Message- > From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Dave Fullerton > Sent: Monday, February 13, 2012 9:39 AM > To: asterisk-users@lists.digium.com > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > On 02/10/2012 05:30 PM, Mike wrote: > > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. > > Anto-Answer simply stopped functioning. I can downgrade and make it > > work, upgrading kills it again. There obviously is a difference in how > > the newer firmware is treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with > > auto-answer/paging? Just so I know it's worth my time to investigate, > > as opposed to knowing it`s a Polycom firmware bug? If so, did you have > > to make any changes to the SIP header sent to make Polycom phones auto > answer? > > > > I would second the others suggestions about rewriting the configs. > Polycom made extensive changes between 3.2 and 3.3, and I think they made > a fair number of changes between 3.3 and 4.0. I have two phones that I've > upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I > believe I have auto answer working as you describe. Here's the pertinent > snippet from my config: > > > > > voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" > voIpProt.SIP.alertInfo.1.value="intercom" > voIpProt.SIP.alertInfo.2.class="ringAnswerMute" > voIpProt.SIP.alertInfo.2.value="page" > voIpProt.SIP.alertInfo.3.class="autoAnswer" > voIpProt.SIP.alertInfo.3.value="silentanswer"> > > > > > > I have also added an section to adjust the ringer and timeouts for > these ring tones. > > -Dave > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New > to Asterisk? Join us for a live introductory webinar every Thurs: >http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
On 02/10/2012 05:30 PM, Mike wrote: Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it’s worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? I would second the others suggestions about rewriting the configs. Polycom made extensive changes between 3.2 and 3.3, and I think they made a fair number of changes between 3.3 and 4.0. I have two phones that I've upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I believe I have auto answer working as you describe. Here's the pertinent snippet from my config: voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" voIpProt.SIP.alertInfo.1.value="intercom" voIpProt.SIP.alertInfo.2.class="ringAnswerMute" voIpProt.SIP.alertInfo.2.value="page" voIpProt.SIP.alertInfo.3.class="autoAnswer" voIpProt.SIP.alertInfo.3.value="silentanswer"> I have also added an section to adjust the ringer and timeouts for these ring tones. -Dave -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
The Missed Calls list is broken on 4.0.x (see the release notes). The notes say the issue only happens for a couple of Polycom models, but that is not my experience. We use 3.3.x On 3.3.x I needed to add the following to make Intercom work with FreePBX. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mike Sent: Sunday, February 12, 2012 3:34 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Thanks. Make sense, I'll try rewriting a basic phone config just for that and see what happens. >From the lack of response I assume nobody has 4.x.x and paging working? Mike From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of C F Sent: Sunday, February 12, 2012 12:53 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Are you using the same cfg files? If yes I would try rewriting them from scratch using the blank cfg files that come with new firmware. I have seen wiered things by using olde cfg files On Friday, February 10, 2012, Mike wrote: > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading kills > it again. There obviously is a difference in how the newer firmware is > treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it's worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to make > any changes to the SIP header sent to make Polycom phones auto answer? > > > > Regards, > > > > Mike > > > > > > > > > > > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Thanks. Make sense, I'll try rewriting a basic phone config just for that and see what happens. >From the lack of response I assume nobody has 4.x.x and paging working? Mike From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of C F Sent: Sunday, February 12, 2012 12:53 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Are you using the same cfg files? If yes I would try rewriting them from scratch using the blank cfg files that come with new firmware. I have seen wiered things by using olde cfg files On Friday, February 10, 2012, Mike wrote: > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? > > > > Regards, > > > > Mike > > > > > > > > > > > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Are you using the same cfg files? If yes I would try rewriting them from scratch using the blank cfg files that come with new firmware. I have seen wiered things by using olde cfg files On Friday, February 10, 2012, Mike wrote: > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it’s worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? > > > > Regards, > > > > Mike > > > > > > > > > > > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
I seem to recall 3.3.2 had other problems (for me at least) so I only used it on some phones. Their 3.3 branch is at 3.3.4 now though, I would try that. Mike From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jim DeVito Sent: Friday, February 10, 2012 7:39 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Mike. Yes sip.ld is the firmware. I wanted to jump in because i saw you had the phantom ringing problem as well. I am running 3.3.1 and thought upgrading to 3.3.2 would solve that problem did you still have the problem in 3.3.2? I thought I saw in the release notes for 3.3.2 that was resolved. I dont have them infront of me but i suppose it is time to double check as I plan on upgrading 30 phones in the morning. I did test 3.3.2 but the phantom ring seemed so rand i thought i could just no reprouduce it. Thanks!! Jim - Original message - > It does update the sip.ld file, yes. So does all upgrades, no? > > > > Mike > > > > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny > Nicholas Sent: Friday, February 10, 2012 5:39 PM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > Did the 4.0.1b update overwrite sip.ld on these phones? If I recall > correctly you have to tweak that file to make auto-answer work correctly. > > > > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Brian ipt > Sent: Friday, February 10, 2012 4:37 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > > > On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote: > > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading > kills it again. There obviously is a difference in how the newer > firmware is treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it's worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to > make any changes to the SIP header sent to make Polycom phones auto > answer? > > > > Regards, > > > > Mike > > > > > > > > Hi Mike, > > > > Is there a compelling reason to put version 4.0.1b on these phones? > > > > Brian > > > > > > > > > > > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Mike. Yes sip.ld is the firmware. I wanted to jump in because i saw you had the phantom ringing problem as well. I am running 3.3.1 and thought upgrading to 3.3.2 would solve that problem did you still have the problem in 3.3.2? I thought I saw in the release notes for 3.3.2 that was resolved. I dont have them infront of me but i suppose it is time to double check as I plan on upgrading 30 phones in the morning. I did test 3.3.2 but the phantom ring seemed so rand i thought i could just no reprouduce it. Thanks!! Jim - Original message - > It does update the sip.ld file, yes. So does all upgrades, no? > > > > Mike > > > > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny > Nicholas Sent: Friday, February 10, 2012 5:39 PM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > Did the 4.0.1b update overwrite sip.ld on these phones? If I recall > correctly you have to tweak that file to make auto-answer work correctly. > > > > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Brian ipt > Sent: Friday, February 10, 2012 4:37 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging > > > > > > On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote: > > Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading > kills it again. There obviously is a difference in how the newer > firmware is treating this auto answer sip header. > > > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it's worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to > make any changes to the SIP header sent to make Polycom phones auto > answer? > > > > Regards, > > > > Mike > > > > > > > > Hi Mike, > > > > Is there a compelling reason to put version 4.0.1b on these phones? > > > > Brian > > > > > > > > > > > > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
It does update the sip.ld file, yes. So does all upgrades, no? Mike From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas Sent: Friday, February 10, 2012 5:39 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging Did the 4.0.1b update overwrite sip.ld on these phones? If I recall correctly you have to tweak that file to make auto-answer work correctly. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Brian ipt Sent: Friday, February 10, 2012 4:37 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote: Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? Regards, Mike Hi Mike, Is there a compelling reason to put version 4.0.1b on these phones? Brian -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Not really, it did fix the "phantom ringing" I had (phone continued to ring
when connected to a caller), which was the main reason to upgrade, but I
believe so would upgrading to 3.3.4. Some pluses for me are:
- It does make booting up MUCH faster
- There is a "Warning" message when no registrations are successful
(as opposed to just empty phone icons) making remote support easier ("would
you describe the phone icon" gets old fast)
But that's about it. Yes, I know if it ain't broke don't fix it, but in the
end my decision was to move FROM 3.3.2 because of the ringing issue, so I
chose 4.0.1b instead of 3.3.4. It`s a decision I am rethinking, to be
honest.
Mike
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Brian ipt
Sent: Friday, February 10, 2012 5:37 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote:
Hi,
I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer
simply stopped functioning. I can downgrade and make it work, upgrading
kills it again. There obviously is a difference in how the newer firmware is
treating this auto answer sip header.
Can anybody tell me if they have Polycom firmware 4.x.x working with
auto-answer/paging? Just so I know it's worth my time to investigate, as
opposed to knowing it`s a Polycom firmware bug? If so, did you have to make
any changes to the SIP header sent to make Polycom phones auto answer?
Regards,
Mike
Hi Mike,
Is there a compelling reason to put version 4.0.1b on these phones?
Brian
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Re: [asterisk-users] Polycom firmware 4.0.1 and paging
Did the 4.0.1b update overwrite sip.ld on these phones? If I recall correctly you have to tweak that file to make auto-answer work correctly. From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Brian ipt Sent: Friday, February 10, 2012 4:37 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote: Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? Regards, Mike Hi Mike, Is there a compelling reason to put version 4.0.1b on these phones? Brian -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Polycom firmware 4.0.1 and paging
On Fri, Feb 10, 2012 at 10:30 PM, Mike wrote: > Hi, > > ** ** > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading > kills it again. There obviously is a difference in how the newer firmware > is treating this auto answer sip header. > > ** ** > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it’s worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to make > any changes to the SIP header sent to make Polycom phones auto answer? *** > * > > ** ** > > Regards, > > ** ** > > Mike > > ** > Hi Mike, Is there a compelling reason to put version 4.0.1b on these phones? Brian > ** > > ** ** > > ** ** > > ** ** > > ** ** > > ** ** > > -- > _ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Polycom firmware 4.0.1 and paging
Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? Regards, Mike -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
