Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
I never thought very useful to search in this http://www.digium.com/en/docs/misc/compatibility_notes.php page, as it looked rather static for holding such compatibility issues. You proved me I was wrong. Taking this e1000 driver issue as an example, this http://sourceforge.net/projects/e1000 project seems to provide a solution. Reading http://www.digium.com/en/docs/misc/compatibility_notes.php I would still have a doubt about the way to go. Regards ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
Hello Matt, Do you mean this comes from (lack of) e1000 network card driver support in Linux ? From memory, Supermicro systems are sold as Linux compliant. Then, providing Linux compliant drivers should be Supermicro's problem. Anyway, how can you check in advance these compliance issues ? Maybe, a note in www.voip-info.org would avoid such issues. Regards ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Olivier wrote: Hello Matt, Do you mean this comes from (lack of) e1000 network card driver support in Linux ? From memory, Supermicro systems are sold as Linux compliant. Then, providing Linux compliant drivers should be Supermicro's problem. Anyway, how can you check in advance these compliance issues ? Maybe, a note in www.voip-info.org would avoid such issues. http://www.digium.com/en/docs/misc/compatibility_notes.php If you scroll to the bottom you will see the following: Digium Hardware Motherboard Compatibility Some server motherboards utilize an onboard Intel e1000 Ethernet controller that can interfere with the operation of Digium's cards. The recommended action for this server is to disable the onboard Ethernet controller and use a PCI-based solution. Also, the MS-7032 (K8T Neo-V/K8M Neo-V) motherboard is incompatible with the TE4XXP using the firmware ending in 164. The problem is that the card will randomly receive interrupts. - -- Kind Regards, Matt Riddell Director ___ http://www.venturevoip.com (Great new VoIP end to end solution) http://www.venturevoip.com/news.php (Daily Asterisk News - html) http://feeds.venturevoip.com/AsteriskNews (Daily Asterisk News - rss) -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHAquVDQNt8rg0Kp4RAjVBAKCYOtzq1WsMkLswQij7vvGNI16UWQCgmZu2 9I4p4jOY2d7reA8vzgHOX4U= =u0Cc -END PGP SIGNATURE- ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Olivier wrote: Strange ! We successfully used SuperMicro boards without any IRQ problems. What is SuperMicro's reply, concerning this IRQ problems ? They sure have interest to solve this or at least explain why it can't be done. It's not the motherboard. It's the Intel e1000 network card driver. If you get a board that uses a network card supported by a different driver you won't have problems. I had one SuperMicro rackmount which had the e1000 driver and serious problems. Seeing as the machine only had one PCI slot, I couldn't add an extra network card. I moved it to another SuperMicro machine and the problems have gone. - -- Kind Regards, Matt Riddell Director ___ http://www.venturevoip.com (Great new VoIP end to end solution) http://www.venturevoip.com/news.php (Daily Asterisk News - html) http://feeds.venturevoip.com/AsteriskNews (Daily Asterisk News - rss) -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.7 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHAdtADQNt8rg0Kp4RAun9AJ9lkiJASoJePXZI1kjp7xsqf/hGowCeOi4A TtLFXfLNDxIovXRB3txR4jY= =fFer -END PGP SIGNATURE- ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
Strange ! We successfully used SuperMicro boards without any IRQ problems. What is SuperMicro's reply, concerning this IRQ problems ? They sure have interest to solve this or at least explain why it can't be done. Regards ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
Hello, Digium support kindly proposed to ship a TE120P card to help resolve the issue. I plugged in the card, and introduced the loopback plug. I cleared the red alarm for a while and then i started seeing alarm switching from Yel/Recovering to Blue/Rec with a lot of IRQ Misses. I call Digium that assisted us, and we noticed IRQ sharing with the VGA adapter and the Ethernet port. I changed to all the available slot but the DIGIUM card IRQ did not change. Mainboard: SUPERMICRO PDSME+ CPU: Intel Core2Duo E4300 RAM: 2 x DIMM DDR2 1GB PC667/5300 HDD: 1 x 80GB SATA VGA: onboard LAN: 2 x 10/100/1000 onboard I disabled the Ethernet card, but i still have a lot of IRQ Misses, and could not disable the VGA adapter. I plugged in the Same card in a DELL Dimension 3100, and It worked right away and like a charm. I thank the whole digium team for their kind support, for their patience and professionalism, and promise to buy only Digium gear to show my gratitude :-) Kido Digium Support a écrit : Rod, Jared, I do not believe that this customer's problems are a result of hardware incompatibility, due to the fact that his system had no problems detecting the card and ztcfg did not report any errors during configuration. The problem he is experiencing is that the span stays in red alarm after it is configured and connected to the PRI. We attempted to test the card by configuring for loopback and inserting a loopback plug into the span, but the red alarm persisted. My conclusion was and is that the customer's TE110P is faulty. As noted in the case description and by the customer himself, I recommended that he have his card RMA'd if it is still under warranty (which, if I understand correctly, would result in him receiving a TE120P due to the TE110P being past end-of-life). With that cleared up, I'll send him a followup anyhow, since he seems not to understand that the card itself is unusable--it may be that I did not explain it clearly enough to him over the phone. Thanks for bringing this to my attention! --- Original Message --- From: Rod Montgomery [EMAIL PROTECTED] To: [EMAIL PROTECTED] Subject: Fwd: Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] Sure, I'll ask Patrick to re-open this case and offer a TE120P exchange to this customer. Patrick, here's some text I wrote for a similar offer recently, feel free to re-purpose as you see fit: Digium is committed to manufacturing quality products and to providing top-flight support that exceeds your expectations. Sometimes the mailing list traffic fosters the wrong perception of Digium, but we are eager to assist every customer -- including logging in remotely to provide installation assistance and troubleshoot if necessary. We would like you to evaluate our newer model single-span PCI card, the Digium Wildcard TE120P. May we ship you one to evaluate, please? If it works in your Dell box, you're welcome to return the older TE110P, but all we really ask is that you tell the mailing list about your experience. If you're willing to give the TE120P a try, please reply with your mailing address. Thanks, rm - Forwarded Message - From: Jared Smith [EMAIL PROTECTED] To: Rod Montgomery [EMAIL PROTECTED] Sent: Wednesday, September 19, 2007 10:39:21 AM (GMT-0600) America/Chicago Subject: [Fwd: Re: [asterisk-users] Supermicro PDSME+ and TE110P] Follow-up to the message I sent you this morning... Can we get this guy a TE120P for his TE110P and see if that solves his incompatibility problems? -Jared Forwarded Message From: kido [EMAIL PROTECTED] Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com To: Asterisk Users Mailing List - Non-Commercial Discussion asterisk-users@lists.digium.com Subject: Re: [asterisk-users] Supermicro PDSME+ and TE110P Date: Wed, 19 Sep 2007 15:01:23 + Interesting. I called Digium support. Very friendly guys but they were unable to tell me if it was a hardware compatibility. They only suggested an RMA, but it is an incompatibility issue, that won't help. That is why, I asked for your experience. Thanks Jared Smith a écrit : On Wed, 2007-09-19 at 13:01 +, kido wrote: Has anyone use the Supermicro PDSME+ in combination with the TE110P successfully? My experience so far is not very good. If you're having a motherboard compatibility issue with a Digium card under warranty, you should contact the Digium support department and they'll help you out. Regards, Patrick Anderson Digium Hardware Support Specialist Digium, Inc. 150 West Park Loop Suite 100 Huntsville, AL 35806 [EMAIL PROTECTED] Toll Free 1-877-LINUX-ME (1-877-546-8963) Local 1-256-428-6000 -- Kido NOAGBODJI Directeur NTIC C.A.F.E. Informatique Télécom' Cité Maman
Re: [asterisk-users] Supermicro PDSME+ and TE110P [ ref:00D36mPe.50033qy57:ref ] NEW CASE 22828
On Wednesday 26 September 2007 08:36:01 kido wrote: Mainboard: SUPERMICRO PDSME+ snip For whatever reason, I've seen a lot of issues with SuperMicro boards, which is why the reseller I've worked for tends to use Abit motherboards, not SuperMicro, as the Abit boards do not exhibit these problems. -- Tilghman ___ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
