Re: [asterisk-users] Click-to-call software in a hosted environment

2012-08-30 Thread A J Stiles
On Wednesday 29 August 2012, Carlos Alvarez wrote:
 For any of you doing hosted PBX service on Asterisk, do you have a reliable
 and secure click to dial solution?  Particularly for Outlook, but since
 about 20% of our customers use Mac OS, I'd love to hear about some that
 work on that too.

This is my generic works-anywhere click-to-call script.  It should work in 
conjunction with any software that allows you to specify an external command 
to call a number  (we have tried it with Kontact and it works beautifully).  
You just have to issue a wget command to fire a CGI script on the server.

Place this in your Asterisk server's /usr/lib/cgi-bin folder, call it 
make_call.pl and chmod 755 make_call.pl:

  8 
#!/usr/bin/perl -w
use strict;
use DBI;

my ($web, $input_buffer, $name, $value, %parameters);
my ($ip, $ext, $tel);

my $dbh = DBI-connect(DBI:mysql:database=phonestuff;host=localhost, root, 
);
my $sth_get_ext = $dbh-prepare(SELECT ext FROM extensions WHERE pc_ip LIKE 
?);

foreach (split//, $ENV{'QUERY_STRING'}) {  #   GET items
tr/+/ /;
($name,$value) = split /=/, $_;
$name  =~ s/%(..)/pack'c', hex $1/eg;
$value =~ s/%(..)/pack'c', hex $1/eg;
$parameters{$name} = $value;
};
read STDIN, $input_buffer, $ENV{CONTENT_LENGTH};  #   POST items
foreach (split//, $input_buffer) {
tr/+/ /;
($name,$value) = split /=/, $_;
$name  =~ s/%(..)/pack 'c', hex $1/eg;
$value =~ s/%(..)/pack 'c', hex $1/eg;
$parameters{$name} = $value;
};

print Content-type: text/plain\n\n;

$tel = $parameters{tel} || ;
unless ($ext = $parameters{ext}) {
$sth_get_ext-execute($ENV{REMOTE_ADDR});
if ($sth_get_ext-rows) {
($ext) = $sth_get_ext-fetchrow_array;
};
$sth_get_ext-finish;
};

if ($ext) {
print Calling from '$ext' to '$tel'.\n;

open CALLFILE, /tmp/asterisk_$$.call;
print CALLFILE --STOP--;
Channel: SIP/$ext
Context: outgoing
extension: $tel
Priority: 1
CallerId: $ext
--STOP--
close CALLFILE;
system mv /tmp/asterisk_$$.call 
/var/spool/asterisk/outgoing/${ext}_${tel}.call;
}
else {
print Go away, we don't know who you are.  (try ext=something)\n;
};

$dbh-disconnect;

exit;
  8 

You also need a database `phonestuff` with a table `extensions` relating PC IP 
addresses (in `pc_ip`) to extension numbers (in `ext`).

Now if your software works anything like Kontact, it will want you to specify 
a command to place a call and can substitute placeholders in this command.  
So, give this as the command:

wget -o /dev/null http://ip.of.asterisk.server/cgi-bin/make_call.pl?tel=%N

(Test it in an xterm, omitting the -o /dev/null, with something like your 
mobile number or another extension.)


Licence:  This program is copyright (C) 2012 by A J Stiles.  You are permitted 
and even encouraged to distribute this program, modified or unmodified, in 
Source Code form whether or not accompanied by a binary executable version 
provided that this notice accompanies every copy.  Binary distribution without 
Source Code constitutes a violation of copyright.

-- 
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Answers come *after* questions.

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Re: [asterisk-users] Click-to-call software in a hosted environment

2012-08-29 Thread Andrew White
I usually custom code it. I've got a PHP interface set up on one of our 
asterisk boxes (locked down via IP range) that allows calls to be initiated via 
the script. I can interface with this via standard HTTP requests from anything 
I want. I've written solutions as Chrome/Firefox addons, local applications, 
even built them into web pages.

Outlook uses VBA if I remember correctly, and I think Apple Mail is Objective C 
(handy language to learn - also used for iOS devices like iPhones and iPads).

Best of luck,

Andrew

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Carlos Alvarez
Sent: Thursday, 30 August 2012 3:17 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Click-to-call software in a hosted environment

For any of you doing hosted PBX service on Asterisk, do you have a reliable and 
secure click to dial solution?  Particularly for Outlook, but since about 20% 
of our customers use Mac OS, I'd love to hear about some that work on that too.

--
Carlos Alvarez
TelEvolve
602-889-3003


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Re: [asterisk-users] click to call

2012-07-11 Thread Danny Nicholas
This capability is implanted in Vtiger CRM and some other packages.  If you
wanted to do it in a stand-alone fashion, it's a relatively simple task.
I did it in PERL using the Asterisk::Manager package.  AFAIK there are PHP
equivalents for this as well.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of alok
srivastava
Sent: Wednesday, July 11, 2012 2:36 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] click to call

 

dear
is there any study material for implementing click to call in asterisk.
plz help.

thanks
regards

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Re: [asterisk-users] click to call

2012-07-11 Thread Chris Bagnall
On the subject of click to call - admittedly not necessarily what the OP 
was after - I had some marketing blurb from VMware about Zimbra 8 this 
morning. Apparently one of the new shiny features is integrated C2C (and 
other unified comms stuff).


Has anyone had a chance to play with the SDK as yet? Would be quite fun 
to see if Asterisk could be integrated (visual voicemail and the like).


Kind regards,

Chris
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Re: [asterisk-users] click to call

2012-07-11 Thread A J Stiles
On Wednesday 11 July 2012, alok srivastava wrote:
 dear
 is there any study material for implementing click to call in asterisk.
 plz help.
 
 thanks
 regards

Dead simple!  You need to install Apache on the Asterisk server if you haven't 
already.  Then use a CGI script like this;

###  8  ###
#!/usr/bin/perl -w
use strict;

my ($web, $input_buffer, $name, $value, %parameters);
my ($ext, $tel);

foreach (split//, $ENV{'QUERY_STRING'}) {  #   GET items
tr/+/ /;
($name,$value) = split /=/, $_;
$name  =~ s/%(..)/pack'c', hex $1/eg;
$value =~ s/%(..)/pack'c', hex $1/eg;
$parameters{$name} = $value;
};
read STDIN, $input_buffer, $ENV{CONTENT_LENGTH};  #   POST items
foreach (split//, $input_buffer) {
tr/+/ /;
($name,$value) = split /=/, $_;
$name  =~ s/%(..)/pack 'c', hex $1/eg;
$value =~ s/%(..)/pack 'c', hex $1/eg;
$parameters{$name} = $value;
};

print Content-type: text/plain\n\n;

$tel = $parameters{tel} || ;
$ext = $parameters{ext} || ;
if ($ext) {
print Calling from '$ext' to '$tel'.\n;
open CALLFILE, /tmp/asterisk_$$.call;
print CALLFILE --STOP--;
Channel: SIP/$ext
Context: outgoing
Extension: $tel
Priority: 1
CallerId: $ext
--STOP--
close CALLFILE;
system mv /tmp/asterisk_$$.call 
/var/spool/asterisk/outgoing/${ext}_${tel}.call;
}
else {
print Go away, we don't know who you are.  (try ext=something)\n;
};

exit;
###  8  ###

Then a GET request to /cgi-bin/place_call?tel=018118055ext=101 will place a 
call from extension 101 to telephone number 018118055 in context outgoing.

With a little extra work, you can determine the correct value for $ext 
automatically from the IP address of the requesting computer. You can find this 
within the script using using
my $ip = $ENV{REMOTE_ADDR};
You will then need some sort of lookup table  (hard-coded in the script or in 
a database)  of PC IPs and the nearest phone.  (Obviously this won't work if 
you are using DHCP to assign IP addresses to workstations.)


In Kontact, you can specify the external action for calling a number as 
something like

/usr/bin/wget -O/dev/null http://192.168.32.214/cgi-
bin/place_call?tel=%next=403

assuming you are on extension 403 and the Asterisk server is 192.168.32.214.

-- 
AJS
Price Engines Ltd.  DDI: 01283 707058.

-- 
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Re: [asterisk-users] click to call

2012-07-11 Thread Mike

On 12-07-11 10:46 AM, A J Stiles wrote:

Then a GET request to /cgi-bin/place_call?tel=018118055ext=101 will 
place a call from extension 101 to telephone number 018118055 in 
context outgoing.


Hopefully it doesn't need to be said, but if you are going to put this 
solution in place, please protect it with both strong authentication and 
authorization. Not to do so would inevitably lead to some sort of toll 
fraud.



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Re: [asterisk-users] click to call

2012-07-11 Thread A J Stiles
On Wednesday 11 July 2012, Mike wrote:
 On 12-07-11 10:46 AM, A J Stiles wrote:
  Then a GET request to /cgi-bin/place_call?tel=018118055ext=101 will
  place a call from extension 101 to telephone number 018118055 in
  context outgoing.
 
 Hopefully it doesn't need to be said, but if you are going to put this
 solution in place, please protect it with both strong authentication and
 authorization. Not to do so would inevitably lead to some sort of toll
 fraud.

Yes indeed.  Note the 192.168 address I used in my other example -- the 
Asterisk server here is on the LAN side of the router, and there is no firewall 
rule anywhere forwarding to its port 80.

If for some reason you have to run Asterisk on a box facing the Internet, then 
make sure that any CGI script that can place outside calls is locked down in 
the Apache configuration so as *only* to be reachable from LAN addresses.  

-- 
AJS

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Re: [asterisk-users] click to call

2012-07-11 Thread Mike

On 12-07-11 11:50 AM, A J Stiles wrote:
 Yes indeed. Note the 192.168 address I used in my other example -- 
the Asterisk server here is on the LAN side of the  router, and there 
is no firewall rule anywhere forwarding to its port 80. If for some 
reason you have to run Asterisk on  a box facing the Internet, then 
make sure that any CGI script that can place outside calls is locked 
down in the Apache  configuration so as *only* to be reachable from LAN 
addresses.


Even then, lock it down further if you can. Desktop PCs can become 
infected, and then via botnet controls,  used to grab URLs from inside 
the LAN.


Limiting the number of requests/second/IP may be a good place to start.

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Re: [asterisk-users] click to call

2011-06-17 Thread Roger Burton West
On Fri, Jun 17, 2011 at 05:20:39PM +, salaheddine elharit wrote:
i want to use sip 223 in order to call phone number

Is that meant to be the originator or the destination?

Channel: gets the originator; Extension: gets the destination.

Roger

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Re: [asterisk-users] click to call with php

2011-05-20 Thread Ishfaq Malik
If you are going to use call files don't write them directly to 

/var/spool/asterisk/outgoing/

write them in some temp directory and then move them to 

/var/spool/asterisk/outgoing/

Ish

On Thu, 2011-05-19 at 10:58 -0600, Alejandro Mejia Evertsz wrote:
 You only need to tell your PHP script to write a .call file
 on /var/spool/asterisk/outgoing/ directory using the syntax described
 here:
 http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out
 
 I'm not a PHP programmer, so the PHP part is up to you hehe.
 
 There are other methods like using manager, but to keep it simple, I
 recommend you to use .call files.
 
 Good luck...
 
 On 19/05/2011 10:44 a.m., salaheddine elharit wrote: 
  Hello,
  
   
  
  i have asterisk 1.4 installed and i want to use click to call in
  order to do an outbound call 
  
   
  
  if there is any php code in order to do this operation
  
   
  
  thanks and regards 
  
  
   
   
  
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Re: [asterisk-users] click to call with php

2011-05-20 Thread A J Stiles
On Friday 20 May 2011, Dovid Bender wrote:
 I had issue with call files. They would lock up the system (this was 5
 years ago so maybe things have changed.)

Whenever you open a file for writing, a link is created in the containing 
folder's directory  (which says where on the disk the file is located)  
pretty much straight away -- so other processes can see the file.  And files 
are written to disk, not one character at a time, but in blocks whose size 
depends on the filesystem, one full block at a time.  The last block may well 
be incomplete, and so contain junk after the file proper; but the directory 
entry gives the actual file size, so the junk can be ignored.#

This creates a race condition:  Asterisk may try to parse a call file which is 
still in an incomplete state  (empty or just the first block of several),  
and get its knickers in a twist.

The *proper* way to avoid this situation, is to create the call file in a 
temporary location first; then `mv` it to the /var/spool/asterisk/outgoing/ 
folder.  Moving a file within a filesystem just entails putting a new link in 
the destination folder's directory, and removing the one from the old 
directory.  Moving a file across filesystems entails a copy operation; but 
either way, the important thing is that *the link to the destination file 
won't be placed in the folder's directory until the data is actually there*.

The *bodgy* way to avoid this situation, is to make sure the file is smaller 
than one logical block on the filesystem where .../outgoing/ resides; turn 
off buffer autoflushing in the scripting language; and cross your fingers 
that the file will already be complete in the cache when the directory is 
updated.  And even if it works on your system today, you might find that an 
upgrade to Asterisk, your scripting language, whatever invoked the script, 
the filesystem driver in the kernel, or even a change in RAM or disk usage on 
your server, breaks it tomorrow.

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Answers come *after* questions.

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Re: [asterisk-users] click to call with php

2011-05-20 Thread salaheddine elharit
Ok thank you so much for all advice

2011/5/20 A J Stiles asterisk_l...@earthshod.co.uk

 On Friday 20 May 2011, Dovid Bender wrote:
  I had issue with call files. They would lock up the system (this was 5
  years ago so maybe things have changed.)

 Whenever you open a file for writing, a link is created in the containing
 folder's directory  (which says where on the disk the file is located)
 pretty much straight away -- so other processes can see the file.  And
 files
 are written to disk, not one character at a time, but in blocks whose size
 depends on the filesystem, one full block at a time.  The last block may
 well
 be incomplete, and so contain junk after the file proper; but the directory
 entry gives the actual file size, so the junk can be ignored.#

 This creates a race condition:  Asterisk may try to parse a call file which
 is
 still in an incomplete state  (empty or just the first block of several),
 and get its knickers in a twist.

 The *proper* way to avoid this situation, is to create the call file in a
 temporary location first; then `mv` it to the /var/spool/asterisk/outgoing/
 folder.  Moving a file within a filesystem just entails putting a new link
 in
 the destination folder's directory, and removing the one from the old
 directory.  Moving a file across filesystems entails a copy operation; but
 either way, the important thing is that *the link to the destination file
 won't be placed in the folder's directory until the data is actually
 there*.

 The *bodgy* way to avoid this situation, is to make sure the file is
 smaller
 than one logical block on the filesystem where .../outgoing/ resides; turn
 off buffer autoflushing in the scripting language; and cross your fingers
 that the file will already be complete in the cache when the directory is
 updated.  And even if it works on your system today, you might find that an
 upgrade to Asterisk, your scripting language, whatever invoked the script,
 the filesystem driver in the kernel, or even a change in RAM or disk usage
 on
 your server, breaks it tomorrow.

 --
 AJS

 Answers come *after* questions.

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Re: [asterisk-users] click to call with php

2011-05-20 Thread A J Stiles
On Friday 20 May 2011, salaheddine elharit wrote:
 Ok thank you so much for all advice

This might help you a bit, too:

?php
$spool = /var/spool/asterisk/outgoing/; # outgoing callfile folder

$filename = asterisk- . date(U) . - . $_SERVER[REMOTE_PORT] . .call; 
# this should end up being fairly unique.  (if logging to a database with an
# auto increment field, you can also use mysql_insert_id() as a unique
# reference)

$src = ... ; # source extension
# you can determine this based on $_SERVER[REMOTE_ADDR], which is the
# IP address of the requesting client, by looking up in an array or a database
$ctxt = ... ; # context
$dest = ... ; # destination number
# you probably want to get this from $_REQUEST

$callfile = Channel: SIP/$src\nContext: $ctxt\nExtension: $dest\nPriority: 
1\nCallerId: $src\n; # line break added by email, not used in real life!
if ($fh = fopen(/tmp/$filename, w)) {
fwrite($fh, $callfile);
fclose($fh);
system(mv /tmp/$filename $spool);
}
else {
die(Call file creation failed);
};
?

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Re: [asterisk-users] click to call with php

2011-05-20 Thread salaheddine elharit
thanks a lot for your help and support

2011/5/20 A J Stiles asterisk_l...@earthshod.co.uk

 On Friday 20 May 2011, salaheddine elharit wrote:
  Ok thank you so much for all advice

 This might help you a bit, too:

 ?php
 $spool = /var/spool/asterisk/outgoing/; # outgoing callfile folder

 $filename = asterisk- . date(U) . - . $_SERVER[REMOTE_PORT] .
 .call;
 # this should end up being fairly unique.  (if logging to a database with
 an
 # auto increment field, you can also use mysql_insert_id() as a unique
 # reference)

 $src = ... ; # source extension
 # you can determine this based on $_SERVER[REMOTE_ADDR], which is the
 # IP address of the requesting client, by looking up in an array or a
 database
 $ctxt = ... ; # context
 $dest = ... ; # destination number
 # you probably want to get this from $_REQUEST

 $callfile = Channel: SIP/$src\nContext: $ctxt\nExtension: $dest\nPriority:
 1\nCallerId: $src\n; # line break added by email, not used in real life!
 if ($fh = fopen(/tmp/$filename, w)) {
fwrite($fh, $callfile);
fclose($fh);
system(mv /tmp/$filename $spool);
 }
 else {
die(Call file creation failed);
 };
 ?

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Re: [asterisk-users] click to call with php

2011-05-20 Thread Mark Deneen
On Fri, May 20, 2011 at 4:38 AM, Ishfaq Malik i...@pack-net.co.uk wrote:

 If you are going to use call files don't write them directly to

 /var/spool/asterisk/outgoing/

 write them in some temp directory and then move them to

 /var/spool/asterisk/outgoing/

 Ish



Make sure that your temp file is on the same mounted file system as
/var/spool/asterisk/outgoing.  If they are on different file systems, mv
will do a cp and a rm in this situation and you won't get the atomic
operation you were hoping for.

-M
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Re: [asterisk-users] click to call with php

2011-05-20 Thread salaheddine elharit
thanks a lot for your advice i really appreciate it :)

2011/5/20 Mark Deneen mden...@gmail.com



  On Fri, May 20, 2011 at 4:38 AM, Ishfaq Malik i...@pack-net.co.uk wrote:

 If you are going to use call files don't write them directly to

 /var/spool/asterisk/outgoing/

 write them in some temp directory and then move them to

 /var/spool/asterisk/outgoing/

 Ish



 Make sure that your temp file is on the same mounted file system as
 /var/spool/asterisk/outgoing.  If they are on different file systems, mv
 will do a cp and a rm in this situation and you won't get the atomic
 operation you were hoping for.

 -M

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Re: [asterisk-users] click to call with php

2011-05-19 Thread Alejandro Mejia Evertsz
You only need to tell your PHP script to write a .call file on 
/var/spool/asterisk/outgoing/ directory using the syntax described here:

http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out

I'm not a PHP programmer, so the PHP part is up to you hehe.

There are other methods like using manager, but to keep it simple, I 
recommend you to use .call files.


Good luck...

On 19/05/2011 10:44 a.m., salaheddine elharit wrote:


Hello,

i have asterisk 1.4 installed and i want to use click to call in order 
to do an outbound call


if there is any php code in order to do this operation

thanks and regards


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Re: [asterisk-users] click to call with php

2011-05-19 Thread salaheddine elharit
ok thank you i will test this solution and i will update you :)

2011/5/19 Alejandro Mejia Evertsz ame...@gua.net

 You only need to tell your PHP script to write a .call file on
 /var/spool/asterisk/outgoing/ directory using the syntax described here:
 http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out

 I'm not a PHP programmer, so the PHP part is up to you hehe.

 There are other methods like using manager, but to keep it simple, I
 recommend you to use .call files.

 Good luck...


 On 19/05/2011 10:44 a.m., salaheddine elharit wrote:

Hello,



 i have asterisk 1.4 installed and i want to use click to call in order to
 do an outbound call



 if there is any php code in order to do this operation



 thanks and regards




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Re: [asterisk-users] click to call with php

2011-05-19 Thread Dovid Bender
I had issue with call files. They would lock up the system (this was 5 years 
ago so maybe things have changed.)

  - Original Message - 
  From: Alejandro Mejia Evertsz 
  To: asterisk-users@lists.digium.com 
  Sent: Thursday, May 19, 2011 19:58
  Subject: Re: [asterisk-users] click to call with php


  You only need to tell your PHP script to write a .call file on 
/var/spool/asterisk/outgoing/ directory using the syntax described here:
  http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out

  I'm not a PHP programmer, so the PHP part is up to you hehe.

  There are other methods like using manager, but to keep it simple, I 
recommend you to use .call files.

  Good luck...

  On 19/05/2011 10:44 a.m., salaheddine elharit wrote: 
Hello,



i have asterisk 1.4 installed and i want to use click to call in order to 
do an outbound call 



if there is any php code in order to do this operation



thanks and regards 




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Re: [asterisk-users] click to call with php

2011-05-19 Thread Satish Barot
If you don't like callfiles, another option is AMI. Check the sample code
from
http://tycoontalk.freelancer.com/php-forum/156207-click-to-call-using-php.html,
do some changes as per your requirements.
I would love to use callfiles as it gives more flexibility(as per my
understanding) compared to AMI.

[SATISH]


On Fri, May 20, 2011 at 9:55 AM, Dovid Bender asteriskus...@dovid.netwrote:

  I had issue with call files. They would lock up the system (this was 5
 years ago so maybe things have changed.)


 - Original Message -
 *From:* Alejandro Mejia Evertsz ame...@gua.net
 *To:* asterisk-users@lists.digium.com
 *Sent:* Thursday, May 19, 2011 19:58
 *Subject:* Re: [asterisk-users] click to call with php

 You only need to tell your PHP script to write a .call file on
 /var/spool/asterisk/outgoing/ directory using the syntax described here:
 http://www.voip-info.org/wiki/view/Asterisk+auto-dial+out

 I'm not a PHP programmer, so the PHP part is up to you hehe.


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Re: [asterisk-users] Click to call

2008-04-03 Thread Faraz R. Khan
Make one using phpagi:

http://phpagi.sourceforge.net/


The AGI_AsteriskManager class should let you interface directly with
Asterisk Manager. It is fairly simple if you know PHP and AMI.


On Thu, 2008-04-03 at 20:39 -0600, troxlinux wrote:
 somebody knows some application web that allows me to call to my
 internal extensions of my asterisk, example  click to call.
 
 I was proving the click to call of this example but it doesn't work
 
 http://www.voipjots.com/2006/02/click-to-call-with-your-asteriskhome.html
 
 greeting
 
 rickygm
 
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+92.21.111.111.320 x200
www.emergen.biz


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Re: [asterisk-users] Click to call

2008-04-03 Thread c . savinovich

  You can try the click-to-call from www.videoreps.net... it is asterisk
based.  The sample provides you with an actual pc-to-pstn call... of
course calls to internal extensions are easier.

  There is click-to-call, and there is click-to-call-with-video

CS

somebody knows some application web that allows me to call to my
internal extensions of my asterisk, example  click to call.
I was proving the click to call of this example but it doesn't work



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Re: [asterisk-users] click to call

2007-06-04 Thread Tzafrir Cohen
On Sun, Jun 03, 2007 at 11:29:57PM -0500, Anton Krall wrote:
 True, maybe I didnt make myself clear on that point, what i meant was, Im
 not looking for an app that would let people click a sip: URL type to
 make a call using their already installed softphone but rather allow any
 user that visits our website 

What assumptions are of any user?

* Java?
* Flash?
* ActiveX?
* Pure javascript?
* Any other technology?

A specific dialect of one of the above?

Obviously with pure HTML this is impossible. Almost obviously that with
pure javascript as well.

 to click on something and either open a web
 softphone or download a small one that’s preconfigured and allow them to
 call a predefined extension on our asterisk server.

And use a preconfigured sound card on their local system. 

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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Re: [asterisk-users] click to call

2007-06-04 Thread Tim Panton


On 3 Jun 2007, at 03:37, Steve Totaro wrote:





-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Saturday, June 02, 2007 10:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] click to call


-Original Message-
From: [EMAIL PROTECTED]

[mailto:asterisk-users-

[EMAIL PROTECTED] On Behalf Of Steve Totaro
Sent: Saturday, 2 June 2007 9:41 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] click to call





Then there is risk that the call quality will be poor which will

make

your company look bad as well.

Anyways, I prefer email over the phone.  Funny huh?

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB







Hmm yes Skype quality very bad, hmmm packet 8, vonage and every other
voip provider very bad.

Dude give it a rest.



Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).



Again, you are selling a product and have an agenda Dude.  Sales  
101,
create demand in the customer's mind (even when there really is not  
any

in reality).

The only apples to apples comparison you made is Skype and they do not
use Java or IAX that I am aware of.  Packet8 and Vonage are completely
irrelevant and just your way of spinning the issue in your direction.
Welcome to the no spin zone.

Like I said, OHHH cool!  I can click this button and call.

Let's see some usage stats.  The proof is the pudding.  ROI?  Usage?
Customer impressions?

Until you can provide these details, then I think it is you who should
give it a rest.

Thanks,
Steve



As a point of fact, Dean is no longer speaking as a rep of Mexuar  
(check his .sig)


Mexuar's official position is to recognize that in many use-cases
there will be a significant number of uses who won't be able or
willing to use a softphone (browser based or not). Solution
providers will need to provide 'conventional' call back solutions
alongside the pure voip style.

In our 'Corraleta connect' hosted solution we do exactly that.

There are some demographics where this isn't necessary,
it is up to the solution provider to identify this requirement - not
us as a technology provider.


Tim Panton

www.mexuar.com



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Re: [asterisk-users] click to call

2007-06-04 Thread Tim Panton


On 4 Jun 2007, at 08:14, Tzafrir Cohen wrote:


On Sun, Jun 03, 2007 at 11:29:57PM -0500, Anton Krall wrote:
True, maybe I didnt make myself clear on that point, what i meant  
was, Im
not looking for an app that would let people click a sip: URL  
type to
make a call using their already installed softphone but rather  
allow any

user that visits our website


What assumptions are of any user?

* Java?


We are seeing _very_ high numbers for users with Java  1.4 installed


* Flash?
* ActiveX?
* Pure javascript?


Again most desktop browsers support javascript.


* Any other technology?

A specific dialect of one of the above?

Obviously with pure HTML this is impossible. Almost obviously that  
with

pure javascript as well.


Yep, I have never seen an audio capture interface for javascript.




to click on something and either open a web
softphone or download a small one that’s preconfigured and allow  
them to

call a predefined extension on our asterisk server.


And use a preconfigured sound card on their local system.


For 'consumer' OS's like windows and OSX that's pretty much the
norm. For Linux it isn't (yet), it varies from distribution to  
distribution.





Tim Panton

www.mexuar.net
www.westhawk.co.uk/



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RE: [asterisk-users] click to call

2007-06-04 Thread Gordon Henderson

On Sun, 3 Jun 2007, Anton Krall wrote:


Hi Gordon

So, mexuar solution was that java softphone that you talked about?


Yes.


Any other small softphone type solution around, something on the same lines
of what you described, something that the user could download but could be
preconfigured or passed parameters to so they user wont have to mess with
settings.


When looking for something else, I found that you can get a version of 
x-lite which can be dynamically re-configured at download time - Sipgate 
(www.sipgate.co.uk) use this. Once logged into their site, you download 
their version of x-lite (for free) and it just works on your PC, as 
they've included the account, IP address, etc. details as part of the 
download.


Cost (from x-lite) was about the same ~£1000 for the setup fee and tools 
required (from memory). The down-side of that version of x-lite is that 
it's windows only (Although the generic x-lite is multi platform) I looked 
at idefisk (my soft-phone of choice), but I wasn't sure if that too could 
be dynamically configured at download time. (Again about the same cost to 
have your own custom skin on it, etc.)


These both end up as installed programs though - not transient like a 
java based one.



Reading through these threads, it's clear to me that there is confusion as 
to what click to call really means (for some people). I think the issue 
is simply that there is more than one way to do it!


I think the OP in this thread wanted something along the lines of what I 
described, but the other (or classic way?) of click to call would 
involve the web visitor entering in their phone number on the web page, 
pushing click to call, then it initiating a call via (eg) a .call file 
being placed in the asterisk call spool directory, so their phone rings, 
they pick it up, then the agents phone rings... and they talk to each 
other, with the agent footing the bill as it's then a PSTN call. The Java 
method is a pure VoIP method, so might be more attractive in some cases... 
But I'd be glad to enter one of my 0909[1] numbers into a click-to-call 
box ;-)


Gordon
[1] Calls cost the sender £1.50 a minute, and the owner of the number can 
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RE: [asterisk-users] click to call

2007-06-03 Thread Anton Krall
Hi Gordon

So, mexuar solution was that java softphone that you talked about?

Any other small softphone type solution around, something on the same lines
of what you described, something that the user could download but could be
preconfigured or passed parameters to so they user wont have to mess with
settings.

Regards

AK 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon
Henderson
Sent: Sábado, 02 de Junio de 2007 03:09 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] click to call

On Fri, 1 Jun 2007, Anton Krall wrote:

 So Guys, no go on this topic?

I trialled a click-to-dial application recently. It generated a lot of 
controversy on the list (search the archives) because various people said 
it couldn't be done/wouldn't work, etc. Then there were whinges about the 
commercial nature of the application (it's licensed, not free, and details 
were being posted to the -users list) and so on. Personally, I didn't see 
why as the creators of the code were simply replying to questions asked by 
list members, however...

(That's probably why you've not gotten many replies ;-)

So the thing I trialled was a button on a web page which downlaoded a 
soft-phone program written in Java to your browser. The soft-phone uses 
the IAX protocol to connect to an asterisk server, then depending on the 
javascript that you write to encapsulate the button on the web page, you 
have the ability to specify username  password (to authenticate back to 
the asterisk server) and number to dial - the number you dial could even 
be entered via more javascript on the webpage, and the asterisk server at 
the back-end can then do what it needs to do with the number - dial an 
extension in a closed system, or even initiate a dial-out to the PSTN, 
if the server as such a connection and the connection is authorised. The 
end-user pushing the button doesn't need to see any of this at all - it 
can all be embedded in the javascript behind the button.

You can specify callerId too, or dial different numbers, so the person 
answering the call could use this information to know what web page you 
are on for example. You can even embed it into an email signature with a 
different number then you could tell if they are calling you in reply to 
an email, and so on. (And much as I hate big HTML based email signatures, 
if done correctly this could be quite effective - and it doesn't need to 
download the Java - about 120KB until you click on the button)

(They have a demonstration client which works with the Tesco VoIP service 
- you enter your Tesco username/password, then get a phone application 
with buttons, etc. The Tesco VoIP system unusually uses IAX rather than 
SIP as their transport mechanism!)

I tried the application on a WinXP box, Linux box and Mac, and as long as 
the sound system was setup to work with the headset  microphone, it just 
worked - At last, Java doing what it was supposed to be doing, working 
correctly cross platform!

Some of the whinges to the list were that a soft-phone couldn't possibly 
be written in Java as Java was too heavyweight - well, this is the latter 
part of the first decade of the new millennium and Java has come a long way 
since it was first released, and they couldn't be further from the truth - 
in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB to 
download, is no worse than your average mid-resolution camera image these 
days.

If this is what you're after, then go to

   http://www.mexuar.com/products_connect.shtml

They were happy to give me a time-limited trial of the software, which I 
used, and found worked really well. You will need to write some html and 
javascript to encapsulate it into your own web page, but that's not hard 
to do and examples are provided.

Now all I need is some clients to sell it to ;-)

Gordon


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Anton Krall
 Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] click to call

 The idea is to put some kind of embedded app on the website so customers
 with mics can just click an icon or image and connect to our sales people
or
 customer support staff...

 So far for what I've seen, there is some misconception of the terms..
click
 to dial can mean if you see a number on a webpage, click on it and your
 softphone will dial it.. but can also mean click on the image and it will
 connect you to the sales people, for example.

 I'm looking for the latter.

  


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of mail-lists
 Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] click to call

 Anton Krall wrote:
 I have been looking around for examples

RE: [asterisk-users] click to call

2007-06-03 Thread Anton Krall
True, maybe I didnt make myself clear on that point, what i meant was, Im
not looking for an app that would let people click a sip: URL type to
make a call using their already installed softphone but rather allow any
user that visits our website to click on something and either open a web
softphone or download a small one that’s preconfigured and allow them to
call a predefined extension on our asterisk server.
 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro
Sent: Sábado, 02 de Junio de 2007 08:23 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] click to call

 So far for what I've seen, there is some misconception of the terms..
 click
 to dial can mean if you see a number on a webpage, click on it and
your
 softphone will dial it.. but can also mean click on the image and it
will
 connect you to the sales people, for example.

I think the misconception is on your part.

No matter what, the client will have to run some sort of softphone
application.  Whether it is implemented in Java, an exe, ActiveX, or
some other 3rd party app.  There is no magic image that makes phone
calls.  
  
Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Anton Krall
 Sent: Friday, June 01, 2007 10:53 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] click to call
 
 So Guys, no go on this topic?
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Anton
Krall
 Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] click to call
 
 The idea is to put some kind of embedded app on the website so
customers
 with mics can just click an icon or image and connect to our sales
people
 or
 customer support staff...
 
 So far for what I've seen, there is some misconception of the terms..
 click
 to dial can mean if you see a number on a webpage, click on it and
your
 softphone will dial it.. but can also mean click on the image and it
will
 connect you to the sales people, for example.
 
 I'm looking for the latter.
 
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
mail-lists
 Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] click to call
 
 Anton Krall wrote:
  I have been looking around for examples or code on making a click to
 call
  application for web sites... has anybody had any luck on this topic?
Is
  there any open source code out ther that could do this?
 
 What we have done in the past is created url's like this :
sip:4044565941.
 
 Xlite will register itself as the sip handler on your system.
 
 If you want a generic click to call (ability to call numbers on any
 given website) check out moziax
 -


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RE: [asterisk-users] click to call

2007-06-03 Thread Anton Krall
Thank you for the explanation Dean, you are right on the money and could be
more precise.
 


From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dean Collins
Sent: Sábado, 02 de Junio de 2007 04:34 p.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] click to call

Joseph,

This issue is people get confused;

Click-to-Call - the ability to enter a number on a web page (or 2 numbers in
the case of apps like JaJah) and have a centralized server deliver a two
legged outbound call resulting in a 2 (or more) party conference call. This
is inbuilt in Asterisk and can be found/implemented very easily by referring
to the voip-info site for Dynamically generated call files.


Click-to-Talk – is different. It is the ability to using a browser to visit
a web site, by clicking on a hyperlinked image or initiating the call in
some other way your browser downloads either a java applet in the case of
Mexuar, JiaxClient, Barbizan and a few other java solutions or an Active-X
client in the case of Estara.

These applets are basically installing a ‘softphone’ onto the browser that
is configured to dial a particular extension eg throught to sales or
technical support.


It’s frustrating people confusing the terms but hopefully over time people
will understand the differences.


 

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Joseph Bajin
 Sent: Saturday, 2 June 2007 12:02 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] click to call
 
 You shouldn't need a softphone to do Click to Call.. The idea is
 pretty simple, and maybe I am missing something since I am haven't
 worked with Asterisk enough, but basically you start off by making the
 call to the Initial Party, Park the Call, Call the Other Party and
 then Connect them together..
 
 Seems pretty simple and easy enough to do.
 
 

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RE: [asterisk-users] click to call

2007-06-02 Thread Gordon Henderson

On Fri, 1 Jun 2007, Anton Krall wrote:


So Guys, no go on this topic?


I trialled a click-to-dial application recently. It generated a lot of 
controversy on the list (search the archives) because various people said 
it couldn't be done/wouldn't work, etc. Then there were whinges about the 
commercial nature of the application (it's licensed, not free, and details 
were being posted to the -users list) and so on. Personally, I didn't see 
why as the creators of the code were simply replying to questions asked by 
list members, however...


(That's probably why you've not gotten many replies ;-)

So the thing I trialled was a button on a web page which downlaoded a 
soft-phone program written in Java to your browser. The soft-phone uses 
the IAX protocol to connect to an asterisk server, then depending on the 
javascript that you write to encapsulate the button on the web page, you 
have the ability to specify username  password (to authenticate back to 
the asterisk server) and number to dial - the number you dial could even 
be entered via more javascript on the webpage, and the asterisk server at 
the back-end can then do what it needs to do with the number - dial an 
extension in a closed system, or even initiate a dial-out to the PSTN, 
if the server as such a connection and the connection is authorised. The 
end-user pushing the button doesn't need to see any of this at all - it 
can all be embedded in the javascript behind the button.


You can specify callerId too, or dial different numbers, so the person 
answering the call could use this information to know what web page you 
are on for example. You can even embed it into an email signature with a 
different number then you could tell if they are calling you in reply to 
an email, and so on. (And much as I hate big HTML based email signatures, 
if done correctly this could be quite effective - and it doesn't need to 
download the Java - about 120KB until you click on the button)


(They have a demonstration client which works with the Tesco VoIP service 
- you enter your Tesco username/password, then get a phone application 
with buttons, etc. The Tesco VoIP system unusually uses IAX rather than 
SIP as their transport mechanism!)


I tried the application on a WinXP box, Linux box and Mac, and as long as 
the sound system was setup to work with the headset  microphone, it just 
worked - At last, Java doing what it was supposed to be doing, working 
correctly cross platform!


Some of the whinges to the list were that a soft-phone couldn't possibly 
be written in Java as Java was too heavyweight - well, this is the latter 
part of the first decade of the new millennium and Java has come a long way 
since it was first released, and they couldn't be further from the truth - 
in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB to 
download, is no worse than your average mid-resolution camera image these 
days.


If this is what you're after, then go to

  http://www.mexuar.com/products_connect.shtml

They were happy to give me a time-limited trial of the software, which I 
used, and found worked really well. You will need to write some html and 
javascript to encapsulate it into your own web page, but that's not hard 
to do and examples are provided.


Now all I need is some clients to sell it to ;-)

Gordon



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anton Krall
Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] click to call

The idea is to put some kind of embedded app on the website so customers
with mics can just click an icon or image and connect to our sales people or
customer support staff...

So far for what I've seen, there is some misconception of the terms.. click
to dial can mean if you see a number on a webpage, click on it and your
softphone will dial it.. but can also mean click on the image and it will
connect you to the sales people, for example.

I'm looking for the latter.

 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of mail-lists
Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] click to call

Anton Krall wrote:

I have been looking around for examples or code on making a click to call
application for web sites... has anybody had any luck on this topic? Is
there any open source code out ther that could do this?


What we have done in the past is created url's like this : sip:4044565941.

Xlite will register itself as the sip handler on your system.

If you want a generic click to call (ability to call numbers on any
given website) check out moziax
-

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   http

RE: [asterisk-users] click to call

2007-06-02 Thread Steve Totaro
 So far for what I've seen, there is some misconception of the terms..
 click
 to dial can mean if you see a number on a webpage, click on it and
your
 softphone will dial it.. but can also mean click on the image and it
will
 connect you to the sales people, for example.

I think the misconception is on your part.

No matter what, the client will have to run some sort of softphone
application.  Whether it is implemented in Java, an exe, ActiveX, or
some other 3rd party app.  There is no magic image that makes phone
calls.  
  
Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Anton Krall
 Sent: Friday, June 01, 2007 10:53 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] click to call
 
 So Guys, no go on this topic?
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Anton
Krall
 Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [asterisk-users] click to call
 
 The idea is to put some kind of embedded app on the website so
customers
 with mics can just click an icon or image and connect to our sales
people
 or
 customer support staff...
 
 So far for what I've seen, there is some misconception of the terms..
 click
 to dial can mean if you see a number on a webpage, click on it and
your
 softphone will dial it.. but can also mean click on the image and it
will
 connect you to the sales people, for example.
 
 I'm looking for the latter.
 
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
mail-lists
 Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] click to call
 
 Anton Krall wrote:
  I have been looking around for examples or code on making a click to
 call
  application for web sites... has anybody had any luck on this topic?
Is
  there any open source code out ther that could do this?
 
 What we have done in the past is created url's like this :
sip:4044565941.
 
 Xlite will register itself as the sip handler on your system.
 
 If you want a generic click to call (ability to call numbers on any
 given website) check out moziax
 -


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   http://lists.digium.com/mailman/listinfo/asterisk-users


RE: [asterisk-users] click to call

2007-06-02 Thread Steve Totaro
JIAX client could be modified to do this for free.  The project has been
stalled for quite a while but the demo works and the source is there and
open.  I have seen people successfully use it for click to dial for
free but they use it internally and do not intend to put it out in the
public domain.  

http://www.hem.za.org/jiaxclient
http://forums.vtiger.com/viewtopic.php?t=1636start=40

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Gordon Henderson
 Sent: Saturday, June 02, 2007 4:09 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call
 
 On Fri, 1 Jun 2007, Anton Krall wrote:
 
  So Guys, no go on this topic?
 
 I trialled a click-to-dial application recently. It generated a lot of
 controversy on the list (search the archives) because various people
said
 it couldn't be done/wouldn't work, etc. Then there were whinges about
the
 commercial nature of the application (it's licensed, not free, and
details
 were being posted to the -users list) and so on. Personally, I didn't
see
 why as the creators of the code were simply replying to questions
asked by
 list members, however...
 
 (That's probably why you've not gotten many replies ;-)
 
 So the thing I trialled was a button on a web page which downlaoded a
 soft-phone program written in Java to your browser. The soft-phone
uses
 the IAX protocol to connect to an asterisk server, then depending on
the
 javascript that you write to encapsulate the button on the web page,
you
 have the ability to specify username  password (to authenticate back
to
 the asterisk server) and number to dial - the number you dial could
even
 be entered via more javascript on the webpage, and the asterisk server
at
 the back-end can then do what it needs to do with the number - dial an
 extension in a closed system, or even initiate a dial-out to the
PSTN,
 if the server as such a connection and the connection is authorised.
The
 end-user pushing the button doesn't need to see any of this at all -
it
 can all be embedded in the javascript behind the button.
 
 You can specify callerId too, or dial different numbers, so the person
 answering the call could use this information to know what web page
you
 are on for example. You can even embed it into an email signature with
a
 different number then you could tell if they are calling you in reply
to
 an email, and so on. (And much as I hate big HTML based email
signatures,
 if done correctly this could be quite effective - and it doesn't need
to
 download the Java - about 120KB until you click on the button)
 
 (They have a demonstration client which works with the Tesco VoIP
service
 - you enter your Tesco username/password, then get a phone application
 with buttons, etc. The Tesco VoIP system unusually uses IAX rather
than
 SIP as their transport mechanism!)
 
 I tried the application on a WinXP box, Linux box and Mac, and as long
as
 the sound system was setup to work with the headset  microphone, it
just
 worked - At last, Java doing what it was supposed to be doing,
working
 correctly cross platform!
 
 Some of the whinges to the list were that a soft-phone couldn't
possibly
 be written in Java as Java was too heavyweight - well, this is the
latter
 part of the first decade of the new millennium and Java has come a
long
 way
 since it was first released, and they couldn't be further from the
truth -
 in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
to
 download, is no worse than your average mid-resolution camera image
these
 days.
 
 If this is what you're after, then go to
 
http://www.mexuar.com/products_connect.shtml
 
 They were happy to give me a time-limited trial of the software, which
I
 used, and found worked really well. You will need to write some html
and
 javascript to encapsulate it into your own web page, but that's not
hard
 to do and examples are provided.
 
 Now all I need is some clients to sell it to ;-)
 
 Gordon
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Anton
 Krall
  Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Subject: RE: [asterisk-users] click to call
 
  The idea is to put some kind of embedded app on the website so
customers
  with mics can just click an icon or image and connect to our sales
 people or
  customer support staff...
 
  So far for what I've seen, there is some misconception of the
terms..
 click
  to dial can mean if you see a number on a webpage, click on it and
your
  softphone will dial it.. but can also mean click on the image and it
 will
  connect you to the sales people, for example.
 
  I'm looking for the latter.
 
 
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of
mail-lists
  Sent: Jueves, 31 de

Re: [asterisk-users] click to call

2007-06-02 Thread Joseph Bajin

You shouldn't need a softphone to do Click to Call.. The idea is
pretty simple, and maybe I am missing something since I am haven't
worked with Asterisk enough, but basically you start off by making the
call to the Initial Party, Park the Call, Call the Other Party and
then Connect them together..

Seems pretty simple and easy enough to do.



On 6/2/07, Steve Totaro [EMAIL PROTECTED] wrote:

JIAX client could be modified to do this for free.  The project has been
stalled for quite a while but the demo works and the source is there and
open.  I have seen people successfully use it for click to dial for
free but they use it internally and do not intend to put it out in the
public domain.

http://www.hem.za.org/jiaxclient
http://forums.vtiger.com/viewtopic.php?t=1636start=40

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Gordon Henderson
 Sent: Saturday, June 02, 2007 4:09 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call

 On Fri, 1 Jun 2007, Anton Krall wrote:

  So Guys, no go on this topic?

 I trialled a click-to-dial application recently. It generated a lot of
 controversy on the list (search the archives) because various people
said
 it couldn't be done/wouldn't work, etc. Then there were whinges about
the
 commercial nature of the application (it's licensed, not free, and
details
 were being posted to the -users list) and so on. Personally, I didn't
see
 why as the creators of the code were simply replying to questions
asked by
 list members, however...

 (That's probably why you've not gotten many replies ;-)

 So the thing I trialled was a button on a web page which downlaoded a
 soft-phone program written in Java to your browser. The soft-phone
uses
 the IAX protocol to connect to an asterisk server, then depending on
the
 javascript that you write to encapsulate the button on the web page,
you
 have the ability to specify username  password (to authenticate back
to
 the asterisk server) and number to dial - the number you dial could
even
 be entered via more javascript on the webpage, and the asterisk server
at
 the back-end can then do what it needs to do with the number - dial an
 extension in a closed system, or even initiate a dial-out to the
PSTN,
 if the server as such a connection and the connection is authorised.
The
 end-user pushing the button doesn't need to see any of this at all -
it
 can all be embedded in the javascript behind the button.

 You can specify callerId too, or dial different numbers, so the person
 answering the call could use this information to know what web page
you
 are on for example. You can even embed it into an email signature with
a
 different number then you could tell if they are calling you in reply
to
 an email, and so on. (And much as I hate big HTML based email
signatures,
 if done correctly this could be quite effective - and it doesn't need
to
 download the Java - about 120KB until you click on the button)

 (They have a demonstration client which works with the Tesco VoIP
service
 - you enter your Tesco username/password, then get a phone application
 with buttons, etc. The Tesco VoIP system unusually uses IAX rather
than
 SIP as their transport mechanism!)

 I tried the application on a WinXP box, Linux box and Mac, and as long
as
 the sound system was setup to work with the headset  microphone, it
just
 worked - At last, Java doing what it was supposed to be doing,
working
 correctly cross platform!

 Some of the whinges to the list were that a soft-phone couldn't
possibly
 be written in Java as Java was too heavyweight - well, this is the
latter
 part of the first decade of the new millennium and Java has come a
long
 way
 since it was first released, and they couldn't be further from the
truth -
 in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
to
 download, is no worse than your average mid-resolution camera image
these
 days.

 If this is what you're after, then go to

http://www.mexuar.com/products_connect.shtml

 They were happy to give me a time-limited trial of the software, which
I
 used, and found worked really well. You will need to write some html
and
 javascript to encapsulate it into your own web page, but that's not
hard
 to do and examples are provided.

 Now all I need is some clients to sell it to ;-)

 Gordon

 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Anton
 Krall
  Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Subject: RE: [asterisk-users] click to call
 
  The idea is to put some kind of embedded app on the website so
customers
  with mics can just click an icon or image and connect to our sales
 people or
  customer support staff...
 
  So far for what I've seen, there is some misconception

RE: [asterisk-users] click to call

2007-06-02 Thread Steve Totaro
That is a totally different concept than we have been discussing.  You
are talking about actual phones and the person clicking, then entering
their phone number having to pick up a physical phone.  This is as
trivial as generating a .call file and dialplan magic.

The concept we are discussing is clicking a link that connects the
clicker to whatever via the computer using a headset or speakers and a
mic.  No phone or numbers involved, at least to the clicker. 

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Joseph Bajin
 Sent: Saturday, June 02, 2007 12:02 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] click to call
 
 You shouldn't need a softphone to do Click to Call.. The idea is
 pretty simple, and maybe I am missing something since I am haven't
 worked with Asterisk enough, but basically you start off by making the
 call to the Initial Party, Park the Call, Call the Other Party and
 then Connect them together..
 
 Seems pretty simple and easy enough to do.
 
 
 
 On 6/2/07, Steve Totaro [EMAIL PROTECTED] wrote:
  JIAX client could be modified to do this for free.  The project has
been
  stalled for quite a while but the demo works and the source is there
and
  open.  I have seen people successfully use it for click to dial
for
  free but they use it internally and do not intend to put it out in
the
  public domain.
 
  http://www.hem.za.org/jiaxclient
  http://forums.vtiger.com/viewtopic.php?t=1636start=40
 
  Thanks,
  Steve Totaro
  http://www.asteriskhelpdesk.com
  KB3OPB
 
 
   -Original Message-
   From: [EMAIL PROTECTED]
[mailto:asterisk-users-
   [EMAIL PROTECTED] On Behalf Of Gordon Henderson
   Sent: Saturday, June 02, 2007 4:09 AM
   To: Asterisk Users Mailing List - Non-Commercial Discussion
   Subject: RE: [asterisk-users] click to call
  
   On Fri, 1 Jun 2007, Anton Krall wrote:
  
So Guys, no go on this topic?
  
   I trialled a click-to-dial application recently. It generated a
lot of
   controversy on the list (search the archives) because various
people
  said
   it couldn't be done/wouldn't work, etc. Then there were whinges
about
  the
   commercial nature of the application (it's licensed, not free, and
  details
   were being posted to the -users list) and so on. Personally, I
didn't
  see
   why as the creators of the code were simply replying to questions
  asked by
   list members, however...
  
   (That's probably why you've not gotten many replies ;-)
  
   So the thing I trialled was a button on a web page which
downlaoded a
   soft-phone program written in Java to your browser. The soft-phone
  uses
   the IAX protocol to connect to an asterisk server, then depending
on
  the
   javascript that you write to encapsulate the button on the web
page,
  you
   have the ability to specify username  password (to authenticate
back
  to
   the asterisk server) and number to dial - the number you dial
could
  even
   be entered via more javascript on the webpage, and the asterisk
server
  at
   the back-end can then do what it needs to do with the number -
dial an
   extension in a closed system, or even initiate a dial-out to the
  PSTN,
   if the server as such a connection and the connection is
authorised.
  The
   end-user pushing the button doesn't need to see any of this at all
-
  it
   can all be embedded in the javascript behind the button.
  
   You can specify callerId too, or dial different numbers, so the
person
   answering the call could use this information to know what web
page
  you
   are on for example. You can even embed it into an email signature
with
  a
   different number then you could tell if they are calling you in
reply
  to
   an email, and so on. (And much as I hate big HTML based email
  signatures,
   if done correctly this could be quite effective - and it doesn't
need
  to
   download the Java - about 120KB until you click on the button)
  
   (They have a demonstration client which works with the Tesco VoIP
  service
   - you enter your Tesco username/password, then get a phone
application
   with buttons, etc. The Tesco VoIP system unusually uses IAX rather
  than
   SIP as their transport mechanism!)
  
   I tried the application on a WinXP box, Linux box and Mac, and as
long
  as
   the sound system was setup to work with the headset  microphone,
it
  just
   worked - At last, Java doing what it was supposed to be doing,
  working
   correctly cross platform!
  
   Some of the whinges to the list were that a soft-phone couldn't
  possibly
   be written in Java as Java was too heavyweight - well, this is the
  latter
   part of the first decade of the new millennium and Java has come a
  long
   way
   since it was first released, and they couldn't be further from the
  truth -
   in use on my 2GHz Linux box, it was using about 2-3% CPU, and at
120KB

RE: [asterisk-users] click to call

2007-06-02 Thread Dean Collins
Joseph,

 

This issue is people get confused;

 

Click-to-Call - the ability to enter a number on a web page (or 2
numbers in the case of apps like JaJah) and have a centralized server
deliver a two legged outbound call resulting in a 2 (or more) party
conference call. This is inbuilt in Asterisk and can be
found/implemented very easily by referring to the voip-info site for
Dynamically generated call files.

 

 

Click-to-Talk - is different. It is the ability to using a browser to
visit a web site, by clicking on a hyperlinked image or initiating the
call in some other way your browser downloads either a java applet in
the case of Mexuar, JiaxClient, Barbizan and a few other java solutions
or an Active-X client in the case of Estara.

 

These applets are basically installing a 'softphone' onto the browser
that is configured to dial a particular extension eg throught to sales
or technical support.

 

 

It's frustrating people confusing the terms but hopefully over time
people will understand the differences.

 

 

 

 

Regards,

 

Dean Collins

Cognation Pty Ltd

[EMAIL PROTECTED]

+1-212-203-4357 Ph

 

 

 -Original Message-

 From: [EMAIL PROTECTED] [mailto:asterisk-users-

 [EMAIL PROTECTED] On Behalf Of Joseph Bajin

 Sent: Saturday, 2 June 2007 12:02 PM

 To: Asterisk Users Mailing List - Non-Commercial Discussion

 Subject: Re: [asterisk-users] click to call

 

 You shouldn't need a softphone to do Click to Call.. The idea is

 pretty simple, and maybe I am missing something since I am haven't

 worked with Asterisk enough, but basically you start off by making the

 call to the Initial Party, Park the Call, Call the Other Party and

 then Connect them together..

 

 Seems pretty simple and easy enough to do.

 

 

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Re: [asterisk-users] click to call

2007-06-02 Thread Nick Seraphin


This is exactly what I understand click-to-call to be in every case I've
ever seen it implemented.  Two outbound calls, bridged together from a
central server.


On Sat, 2 Jun 2007, Joseph Bajin wrote:

 You shouldn't need a softphone to do Click to Call.. The idea is
 pretty simple, and maybe I am missing something since I am haven't
 worked with Asterisk enough, but basically you start off by making the
 call to the Initial Party, Park the Call, Call the Other Party and
 then Connect them together..
 
 Seems pretty simple and easy enough to do.
 
 
 
 On 6/2/07, Steve Totaro [EMAIL PROTECTED] wrote:
  JIAX client could be modified to do this for free.  The project has been
  stalled for quite a while but the demo works and the source is there and
  open.  I have seen people successfully use it for click to dial for
  free but they use it internally and do not intend to put it out in the
  public domain.
 
  http://www.hem.za.org/jiaxclient
  http://forums.vtiger.com/viewtopic.php?t=1636start=40
 
  Thanks,
  Steve Totaro
  http://www.asteriskhelpdesk.com
  KB3OPB
 
 
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:asterisk-users-
   [EMAIL PROTECTED] On Behalf Of Gordon Henderson
   Sent: Saturday, June 02, 2007 4:09 AM
   To: Asterisk Users Mailing List - Non-Commercial Discussion
   Subject: RE: [asterisk-users] click to call
  
   On Fri, 1 Jun 2007, Anton Krall wrote:
  
So Guys, no go on this topic?
  
   I trialled a click-to-dial application recently. It generated a lot of
   controversy on the list (search the archives) because various people
  said
   it couldn't be done/wouldn't work, etc. Then there were whinges about
  the
   commercial nature of the application (it's licensed, not free, and
  details
   were being posted to the -users list) and so on. Personally, I didn't
  see
   why as the creators of the code were simply replying to questions
  asked by
   list members, however...
  
   (That's probably why you've not gotten many replies ;-)
  
   So the thing I trialled was a button on a web page which downlaoded a
   soft-phone program written in Java to your browser. The soft-phone
  uses
   the IAX protocol to connect to an asterisk server, then depending on
  the
   javascript that you write to encapsulate the button on the web page,
  you
   have the ability to specify username  password (to authenticate back
  to
   the asterisk server) and number to dial - the number you dial could
  even
   be entered via more javascript on the webpage, and the asterisk server
  at
   the back-end can then do what it needs to do with the number - dial an
   extension in a closed system, or even initiate a dial-out to the
  PSTN,
   if the server as such a connection and the connection is authorised.
  The
   end-user pushing the button doesn't need to see any of this at all -
  it
   can all be embedded in the javascript behind the button.
  
   You can specify callerId too, or dial different numbers, so the person
   answering the call could use this information to know what web page
  you
   are on for example. You can even embed it into an email signature with
  a
   different number then you could tell if they are calling you in reply
  to
   an email, and so on. (And much as I hate big HTML based email
  signatures,
   if done correctly this could be quite effective - and it doesn't need
  to
   download the Java - about 120KB until you click on the button)
  
   (They have a demonstration client which works with the Tesco VoIP
  service
   - you enter your Tesco username/password, then get a phone application
   with buttons, etc. The Tesco VoIP system unusually uses IAX rather
  than
   SIP as their transport mechanism!)
  
   I tried the application on a WinXP box, Linux box and Mac, and as long
  as
   the sound system was setup to work with the headset  microphone, it
  just
   worked - At last, Java doing what it was supposed to be doing,
  working
   correctly cross platform!
  
   Some of the whinges to the list were that a soft-phone couldn't
  possibly
   be written in Java as Java was too heavyweight - well, this is the
  latter
   part of the first decade of the new millennium and Java has come a
  long
   way
   since it was first released, and they couldn't be further from the
  truth -
   in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
  to
   download, is no worse than your average mid-resolution camera image
  these
   days.
  
   If this is what you're after, then go to
  
  http://www.mexuar.com/products_connect.shtml
  
   They were happy to give me a time-limited trial of the software, which
  I
   used, and found worked really well. You will need to write some html
  and
   javascript to encapsulate it into your own web page, but that's not
  hard
   to do and examples are provided.
  
   Now all I need is some clients to sell it to ;-)
  
   Gordon
  
   
-Original Message-
From: [EMAIL PROTECTED

RE: [asterisk-users] click to call

2007-06-02 Thread Nick Seraphin


On Sat, 2 Jun 2007, Steve Totaro wrote:

 That is a totally different concept than we have been discussing.  You
 are talking about actual phones and the person clicking, then entering
 their phone number having to pick up a physical phone.  This is as
 trivial as generating a .call file and dialplan magic.
 
 The concept we are discussing is clicking a link that connects the
 clicker to whatever via the computer using a headset or speakers and a
 mic.  No phone or numbers involved, at least to the clicker. 


The problem is, the only people who will be able to use that link are
geeks that have a headset/mic on their computer.

Most normal people don't have those devices, and even if they did, they
feel much more comfortable with the concept of making phone calls using a
telephone.

We all often forget that the vast majority of the outside world is not
technically-inclined in any way, and that unless your web site is only
targetted towards computer geeks, you're creating a huge barrier for the
average customer.  Everyone has a phone, though.

If the analog FXS adapter had not been created and reduced to an
affordable price, VOIP would still only be about as popular today as it
was in 1995.

-- Nick


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RE: [asterisk-users] click to call

2007-06-02 Thread Dean Collins
Hi Nick,
Totally disagree with you. We the prevalence of skype, im and MP3's
You'd be surprised how many users have headsets.

What you are missing here is the additional functionality you get from
using a browser delivered call then a pstn call.

If you have the right business drivers allowing your users to reach you
for free via IP Click-to-Talk is a huge plus over the older generation
Click-to-Talk.



 

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

 


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Nick Seraphin
 Sent: Saturday, 2 June 2007 8:00 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call
 
 
 The problem is, the only people who will be able to use that link are
 geeks that have a headset/mic on their computer.
 
 Most normal people don't have those devices, and even if they did,
they
 feel much more comfortable with the concept of making phone calls
using a
 telephone.
 
 We all often forget that the vast majority of the outside world is not
 technically-inclined in any way, and that unless your web site is only
 targetted towards computer geeks, you're creating a huge barrier for
the
 average customer.  Everyone has a phone, though.
 
 If the analog FXS adapter had not been created and reduced to an
 affordable price, VOIP would still only be about as popular today as
it
 was in 1995.
 
 -- Nick
 
 
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RE: [asterisk-users] click to call

2007-06-02 Thread Steve Totaro
I see it as a look, how cool is that? feature but probably not used
very often.  

Some stats from tech and non-tech firms about page impressions and usage
would be interesting.  A survey would very interesting.  

Then there is risk that the call quality will be poor which will make
your company look bad as well.  

Anyways, I prefer email over the phone.  Funny huh?

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Dean Collins
 Sent: Saturday, June 02, 2007 8:05 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call
 
 Hi Nick,
 Totally disagree with you. We the prevalence of skype, im and MP3's
 You'd be surprised how many users have headsets.
 
 What you are missing here is the additional functionality you get from
 using a browser delivered call then a pstn call.
 
 If you have the right business drivers allowing your users to reach
you
 for free via IP Click-to-Talk is a huge plus over the older generation
 Click-to-Talk.
 
 
 
 
 
 Regards,
 
 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).
 
 
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
[mailto:asterisk-users-
  [EMAIL PROTECTED] On Behalf Of Nick Seraphin
  Sent: Saturday, 2 June 2007 8:00 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: RE: [asterisk-users] click to call
 
 
  The problem is, the only people who will be able to use that link
are
  geeks that have a headset/mic on their computer.
 
  Most normal people don't have those devices, and even if they did,
 they
  feel much more comfortable with the concept of making phone calls
 using a
  telephone.
 
  We all often forget that the vast majority of the outside world is
not
  technically-inclined in any way, and that unless your web site is
only
  targetted towards computer geeks, you're creating a huge barrier for
 the
  average customer.  Everyone has a phone, though.
 
  If the analog FXS adapter had not been created and reduced to an
  affordable price, VOIP would still only be about as popular today as
 it
  was in 1995.
 
  -- Nick
 
 
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 http://lists.digium.com/mailman/listinfo/asterisk-users
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RE: [asterisk-users] click to call

2007-06-02 Thread Dean Collins
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Steve Totaro
 Sent: Saturday, 2 June 2007 9:41 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call


 
 Then there is risk that the call quality will be poor which will make
 your company look bad as well.
 
 Anyways, I prefer email over the phone.  Funny huh?
 
 Thanks,
 Steve Totaro
 http://www.asteriskhelpdesk.com
 KB3OPB
 
 




Hmm yes Skype quality very bad, hmmm packet 8, vonage and every other
voip provider very bad.

Dude give it a rest.

 

Regards,

Dean Collins
Cognation Pty Ltd
[EMAIL PROTECTED]
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).
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RE: [asterisk-users] click to call

2007-06-02 Thread Steve Totaro


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:asterisk-users-
 [EMAIL PROTECTED] On Behalf Of Dean Collins
 Sent: Saturday, June 02, 2007 10:04 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [asterisk-users] click to call
 
  -Original Message-
  From: [EMAIL PROTECTED]
[mailto:asterisk-users-
  [EMAIL PROTECTED] On Behalf Of Steve Totaro
  Sent: Saturday, 2 June 2007 9:41 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: RE: [asterisk-users] click to call
 
 
 
  Then there is risk that the call quality will be poor which will
make
  your company look bad as well.
 
  Anyways, I prefer email over the phone.  Funny huh?
 
  Thanks,
  Steve Totaro
  http://www.asteriskhelpdesk.com
  KB3OPB
 
 
 
 
 
 
 Hmm yes Skype quality very bad, hmmm packet 8, vonage and every other
 voip provider very bad.
 
 Dude give it a rest.
 
 
 
 Regards,
 
 Dean Collins
 Cognation Pty Ltd
 [EMAIL PROTECTED]
 +1-212-203-4357 Ph
 +61-2-9016-5642 (Sydney in-dial).


Again, you are selling a product and have an agenda Dude.  Sales 101,
create demand in the customer's mind (even when there really is not any
in reality).

The only apples to apples comparison you made is Skype and they do not
use Java or IAX that I am aware of.  Packet8 and Vonage are completely
irrelevant and just your way of spinning the issue in your direction.
Welcome to the no spin zone.

Like I said, OHHH cool!  I can click this button and call.  

Let's see some usage stats.  The proof is the pudding.  ROI?  Usage?
Customer impressions?  

Until you can provide these details, then I think it is you who should
give it a rest.

Thanks,
Steve

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Re: [asterisk-users] click to call

2007-06-02 Thread Al Bochter

Nick

You made a very good point.

Best regards,

Al Bochter
Bochter Services

Did you check your US Greenbacks for GOLD Today?
http://www.bochterservices.com/?t=USbill_email



Nick Seraphin wrote:


On Sat, 2 Jun 2007, Steve Totaro wrote:

 


That is a totally different concept than we have been discussing.  You
are talking about actual phones and the person clicking, then entering
their phone number having to pick up a physical phone.  This is as
trivial as generating a .call file and dialplan magic.

The concept we are discussing is clicking a link that connects the
clicker to whatever via the computer using a headset or speakers and a
mic.  No phone or numbers involved, at least to the clicker. 
   




The problem is, the only people who will be able to use that link are
geeks that have a headset/mic on their computer.

Most normal people don't have those devices, and even if they did, they
feel much more comfortable with the concept of making phone calls using a
telephone.

We all often forget that the vast majority of the outside world is not
technically-inclined in any way, and that unless your web site is only
targetted towards computer geeks, you're creating a huge barrier for the
average customer.  Everyone has a phone, though.

If the analog FXS adapter had not been created and reduced to an
affordable price, VOIP would still only be about as popular today as it
was in 1995.

-- Nick


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Inbound (clean). Database: 000746-2, 06/01/2007 - 6/2/2007 8:02:20 PM




 

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RE: [asterisk-users] click to call

2007-06-02 Thread Nick Seraphin


On Sat, 2 Jun 2007, Dean Collins wrote:

 Hi Nick,
 Totally disagree with you. We the prevalence of skype, im and MP3's
 You'd be surprised how many users have headsets.


Well, I'm probably one of the geekiest guys in this geographic area.  I've
been online since 1986, been on the internet since around 1991/92, and
been running an ISP since 1995.  I love electronic gadgets, computers,
networking, telephony, etc.  I write software.  I build things.  I've even
spent hundreds of hours reading various ILEC and CLEC tarriff filings for
fun.  I'm about as geeky as they come, outside of silicon valley.  Yet, I
do NOT have a headset/mic thingy for using voip from a computer, and I've
never used skype in my life.  Never even been to their web site.  Oh, and
my very large MP3 collection is ripped from legally purchased CD's, not
downloaded from the internet (unless you count purchased iTunes songs).

Anyway, other than possibly a few local ISP-owners/techs I know personally
in the area, I don't know of ANYONE who has a headset/mic setup for voip
over the net, nor anyone who uses skype or has ever used skype and
mentioned it to me.  Now, I don't know alot of 14-24 yr olds, which may be
the demographic that embraces those things...  I mostly know people who
are between 25 and 65.  Yet every single person I know, from age 5 to age
95, has a phone or has access to a phone.

Now maybe in the big cities... or out in silicon valley...  the numbers
are quite a bit higher in your favor.  But in flyover country I'd say
the number of people who have a computer with internet access and a
headset/mic setup for voip is much less than 5%.  Compared with 99.999%
that have a phone or access to a phone.

And even if they HAVE the device, most people feel far more comfortable
talking on a phone than they do at a computer console.  Again, VOIP
wouldn't be very popular at all today if it weren't for the ability to use
your regular phone, and/or phone-like devices (IP phones).

I guess it depends on where you are and who you know as to what seems to
be the average behavior of people.  For me, it seems obvious.  But maybe
the people you know, in your area, are completely different than my
situation.  If your site markets to people outside your area, however,
then it's important you know what the people around here are like, because
I'd bet this is more average nationwide.  (I could be wrong)

 
 What you are missing here is the additional functionality you get from
 using a browser delivered call then a pstn call.
 
 If you have the right business drivers allowing your users to reach you
 for free via IP Click-to-Talk is a huge plus over the older generation
 Click-to-Talk.


Well obviously it's cheaper, since you don't have to pay for PSTN
termination.  And certainly, if your target market is people who have
those devices, then it makes perfect sense.  Or likewise, if you offer it
as an additional option to the standard methods click-to-call methods,
and phone/email like everyone else has.  There's definitely a place for
what you describe.  But the typical non-geek consumer won't have a clue
what to do with it.  Like I said before, it just creates a barrier that
doesn't need to be there.  Everyone has a phone, so using a phone is going
to allow you to reach the most potential customers.

It's kind of like companies that build their web sites so that they only
work with IE.  They alienate a huge base of users that either refuse to
use IE, can't use IE, or really don't want to use IE.  I'm the latter.  So
I have to make a choice... do I want to visit that site bad enough to open
up an IE window (and possibly move to a different computer terminal if I
don't have IE on the one I'm using), risk the security problems of IE, and
be generally inconvenienced?  Or will I just go to a competitor's site, or
find another source for the info/product?

If you are selling a product or service, and make money from your site,
you NEVER want to give the customer ANY reason to even THINK about going
somewhere else.  Especially if there are easily implementable ways to
avoid it.

-- Nick

P.S.  If this came across at all as being irritable, sorry, it wasn't
meant that way.  I think this hot weather is getting to me.  :-)



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RE: [asterisk-users] click to call

2007-06-01 Thread Anton Krall
So Guys, no go on this topic?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anton Krall
Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [asterisk-users] click to call

The idea is to put some kind of embedded app on the website so customers
with mics can just click an icon or image and connect to our sales people or
customer support staff... 

So far for what I've seen, there is some misconception of the terms.. click
to dial can mean if you see a number on a webpage, click on it and your
softphone will dial it.. but can also mean click on the image and it will
connect you to the sales people, for example.

I'm looking for the latter.

 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of mail-lists
Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] click to call

Anton Krall wrote:
 I have been looking around for examples or code on making a click to call
 application for web sites... has anybody had any luck on this topic? Is
 there any open source code out ther that could do this?
 
What we have done in the past is created url's like this : sip:4044565941.

Xlite will register itself as the sip handler on your system.

If you want a generic click to call (ability to call numbers on any 
given website) check out moziax
-



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Re: [asterisk-users] click to call

2007-05-31 Thread mail-lists

Anton Krall wrote:

I have been looking around for examples or code on making a click to call
application for web sites... has anybody had any luck on this topic? Is
there any open source code out ther that could do this?


What we have done in the past is created url's like this : sip:4044565941.

Xlite will register itself as the sip handler on your system.

If you want a generic click to call (ability to call numbers on any 
given website) check out moziax

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RE: [asterisk-users] click to call

2007-05-31 Thread Anton Krall
The idea is to put some kind of embedded app on the website so customers
with mics can just click an icon or image and connect to our sales people or
customer support staff... 

So far for what I've seen, there is some misconception of the terms.. click
to dial can mean if you see a number on a webpage, click on it and your
softphone will dial it.. but can also mean click on the image and it will
connect you to the sales people, for example.

I'm looking for the latter.

 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of mail-lists
Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] click to call

Anton Krall wrote:
 I have been looking around for examples or code on making a click to call
 application for web sites... has anybody had any luck on this topic? Is
 there any open source code out ther that could do this?
 
What we have done in the past is created url's like this : sip:4044565941.

Xlite will register itself as the sip handler on your system.

If you want a generic click to call (ability to call numbers on any 
given website) check out moziax
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Re: [Asterisk-Users] click to call features on asterisk

2006-06-13 Thread Sharon Lim
Firstly, thanks for the information, but I dont seem to get this SNAP work. I found out that the disadvantage of this is most computer dont come with mozilla, therefore for some non-IT literal is quite troublesome for them.
Hmm..hopefully someone can provide me some info on click n call features. thanks in advance. On 6/10/06, [EMAIL PROTECTED]
 [EMAIL PROTECTED] wrote:You could check out Snap, there is a Firefox extension for it. You
won't have to program webpages or anything as the phone numbers areautomatically detected and handled without needing anything extra fromthe web designer.http://www.snapanumber.com
On 6/9/06, Sharon Lim [EMAIL PROTECTED] wrote: Hi colin, I am doing on php. But i would glad that you can share the codes as i will
 explore it. Thanks. On 6/9/06, Colin Anderson  [EMAIL PROTECTED] wrote: 
 I have, using Active Server Pages + Flash. See: http://new.landmarkmasterbuilder.com and click on Contact 
 Call Us Online. I can post the .asp and .fla somewhere if someone is interested in it.-Original Message-  From: Sharon Lim [mailto:
[EMAIL PROTECTED]]  Sent: Friday, June 09, 2006 6:37 AM  To: Asterisk Users Mailing List - Non-Commercial Discussion  Subject: [Asterisk-Users] click to call features on asterisk
   Hi there,   anyone in the community has manage to configure click to call features? Care to share.   I have tried on this manual , seem got some software error like
   http://www.voip-info.org/wiki/view/Asterisk+click+to+call   Software error: Unable to determine call statusMessage: Originate with
 'Exten' requires 'Context' and 'Priority' For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this error message and the time and date of the error.
 Thanks in advance.  ___  --Bandwidth and Colocation provided by 
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RE: [Asterisk-Users] click to call features on asterisk

2006-06-09 Thread Colin Anderson



I 
have, using Active Server Pages + Flash. See: http://new.landmarkmasterbuilder.com 
and click on Contact  Call Us Online. I can post the .asp and .fla somewhere 
if someone is interested in it. 

  -Original Message-From: Sharon Lim 
  [mailto:[EMAIL PROTECTED]Sent: Friday, June 09, 2006 6:37 
  AMTo: Asterisk Users Mailing List - Non-Commercial 
  DiscussionSubject: [Asterisk-Users] click to call features on 
  asteriskHi there,anyone in the community has 
  manage to configure click to call features? Care to share.I have tried 
  on this manual , seem got some software error likehttp://www.voip-info.org/wiki/view/Asterisk+click+to+call
  
Software error: Unable to determine call statusMessage: Originate with 'Exten' requires 'Context' and 'Priority'For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this 
error message and the time and date of the error. 
  Thanks in advance. 
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Re: [Asterisk-Users] click to call features on asterisk

2006-06-09 Thread Sharon Lim
Hi colin,I am doing on php. But i would glad that you can share the codes as i will explore it. Thanks. On 6/9/06, Colin Anderson 
[EMAIL PROTECTED] wrote:






I 
have, using Active Server Pages + Flash. See: http://new.landmarkmasterbuilder.com 
and click on Contact  Call Us Online. I can post the .asp and .fla somewhere 
if someone is interested in it. 

  -Original Message-From: Sharon Lim 
  [mailto:[EMAIL PROTECTED]]Sent: Friday, June 09, 2006 6:37 
  AMTo: Asterisk Users Mailing List - Non-Commercial 
  DiscussionSubject: [Asterisk-Users] click to call features on 
  asteriskHi there,anyone in the community has 
  manage to configure click to call features? Care to share.I have tried 
  on this manual , seem got some software error likehttp://www.voip-info.org/wiki/view/Asterisk+click+to+call

  
Software error: Unable to determine call statusMessage: Originate with 'Exten' requires 'Context' and 'Priority'
For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this 
error message and the time and date of the error. 
  Thanks in advance. 

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Re: [Asterisk-Users] click to call features on asterisk

2006-06-09 Thread mitcheloc

You could check out Snap, there is a Firefox extension for it. You
won't have to program webpages or anything as the phone numbers are
automatically detected and handled without needing anything extra from
the web designer.

http://www.snapanumber.com

On 6/9/06, Sharon Lim [EMAIL PROTECTED] wrote:

Hi colin,

I am doing on php. But i would glad that you can share the codes as i will
explore it.

Thanks.


On 6/9/06, Colin Anderson 
[EMAIL PROTECTED] wrote:




 I have, using Active Server Pages + Flash. See:
http://new.landmarkmasterbuilder.com and click on Contact 
Call Us Online. I can post the .asp and .fla somewhere if someone is
interested in it.


 -Original Message-
 From: Sharon Lim [mailto:[EMAIL PROTECTED]
 Sent: Friday, June 09, 2006 6:37 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [Asterisk-Users] click to call features on asterisk

 Hi there,

 anyone in the community has manage to configure click to call features?
Care to share.

 I have tried on this manual , seem got some software error like

 http://www.voip-info.org/wiki/view/Asterisk+click+to+call


 
  Software error: Unable to determine call statusMessage: Originate with
'Exten' requires 'Context' and 'Priority'
 
  For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving
this error message and the time and date of the error.



 Thanks in advance.




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RE: [Asterisk-Users] Click to Call

2004-08-10 Thread Ed Guy
Yang,
(B
(BI am now running rc1 and I am only getting one call record when calling from
(Ba
(Ba sip channel to a zap channel
(B
(BWhat is you configuration?
(B
(B/ed
(B
(B-Original Message-
(BFrom: [EMAIL PROTECTED]
(B[mailto:[EMAIL PROTECTED] Behalf Of VoIP
(BSent: Tuesday, August 10, 2004 1:21 AM
(BTo: [EMAIL PROTECTED]
(BSubject: RE: [Asterisk-Users] Click to Call
(B
(B
(BHi, Ed Guy,
(B
(BDo you find interesting issue when getting CDR?
(BIt has two billing leg on "click to call". One is origination leg and the
(Bother is termination leg. After call drop, only termination leg CDR is
(Blogged.
(B
(BRegards,
(Byang
(B
(B
(B-Original Message-
(BFrom: [EMAIL PROTECTED]
(B[mailto:[EMAIL PROTECTED] On Behalf Of Ed Guy
(BSent: 2004$BG/(B8$B7n(B10$BF|(B 4:35
(BTo: [EMAIL PROTECTED]
(BSubject: RE: [Asterisk-Users] Click to Call
(B
(BAndrei,
(B
(BIt is an activeX control and it no longer needs
(Bto have the security level changed.
(B
(B(The earlier version was an unsigned applet that required the security
(Blevel change until I bought the code signing certificate early this year.)
(B
(BIf you want to have a soft phone running in a web browser,
(Byour approaches are somewhat limited and an ActiveX control
(Bis probably the most expedient approach for the general user
(Bpopulation. (read: very few people from this list ;-) )
(B
(BSo, if you're Intranet can reach the Internet, connect your
(BAsterisk server to FWD and simply have the users' click on
(Byour icon and call your FWD account.  This HTML code snippet
(Bdoes it:
(B
(BA HREF="http://fwd.pulver.com/callme.php?userid=5"
(BIMG SRC="http://fwd.pulver.com/myicon.php?userid=5"
(BFWD# 5
(B/A
(B
(BChange it to use your userid, and you may replace the image as desired.
(B
(BIf you simply want click dial to dial, your choices are many...
(BOn asterisk,  I use the create a file in /var/spool/asterisk/outgoing
(Bapproach with great success.
(B
(BHere's a simple shell script I use; it could easily be
(Bmoved to php or a CGI after cleansing the parameters.  (There must be
(Bcomplete examples on voip-info.org)
(B
(B#!/bin/bash
(B#
(B# usage: callme fromnumber tonumber
(B#
(B
(BPHONE=SIP/$1
(BDEST=$2
(B
(BTMPFILE=/tmp/$$.call
(B
(Bcat  $TMPFILE   XXX
(B#
(BChannel: $PHONE
(BMaxRetries: 2
(BRetryTime: 60
(BWaitTime: 30
(B#
(BContext: internal-origination
(BExtension:  $DEST
(BPriority: 1
(BXXX
(B
(Bmv  $TMPFILE  /var/spool/asterisk/outgoing/
(B#
(B# end
(B
(BBest Regards,
(BEd Guy @ pulver.com
(B
(B
(B
(B
(B -Original Message-
(B From: [EMAIL PROTECTED]
(B [mailto:[EMAIL PROTECTED] Behalf Of Steven
(B Critchfield
(B Sent: Monday, August 09, 2004 2:44 PM
(B To: [EMAIL PROTECTED]
(B Subject: RE: [Asterisk-Users] Click to Call
(B
(B
(B On Mon, 2004-08-09 at 13:26, Andrew Thompson wrote:
(B  Glen Hinkle wrote:
(B   Just write a CGI script that places a file in in the outgoing calls
(B   directory.  /var/spool/asterisk/outgoing, I believe.  This will
(B   accomplish what you're wanting.
(B 
(B  Did you even click the link?
(B 
(B   I saw in FWD site a phone on the web.. (click 612 link)
(B   http://www.freeworlddialup.com/advanced/beta_programs
(B 
(B  There it is again... Try it.
(B
(B As has been mentioned here, that app is an activeX control that appears
(B to be locked to XP and ME, and worse yet is probably not capable of
(B being used outside of IE. It even warns you that you have to lower your
(B security settings to get it to work.
(B
(B Think four or five times about the inherent danger of having a app that
(B requires you to reduce security settings on such a piss poor security
(B wise app. As another carrot, I would laugh at any company that wanted my
(B to do such a thing especially if they where a computer/technology
(B company. It would get rediculed all over any public message board I saw.
(B
(B As a seperate option, the CGI solution above kind of gets a similar
(B functionality. No it doesn't use the web browser, but it would allow you
(B to collect a phone number and issue a call out to the person requesting
(B the call. You then could select when and how to connect.
(B
(B
(B --
(B Steven Critchfield [EMAIL PROTECTED]
(B
(B ___
(B Asterisk-Users mailing list
(B [EMAIL PROTECTED]
(B http://lists.digium.com/mailman/listinfo/asterisk-users
(B To UNSUBSCRIBE or update options visit:
(Bhttp://lists.digium.com/mailman/listinfo/asterisk-users
(B
(B___
(BAsterisk-Users mailing list
(B[EMAIL PROTECTED]
(Bhttp://lists.digium.com/mailman/listinfo/asterisk-users
(BTo UNSUBSCRIBE or update options visit:
(B   http://lists.digium.com/mailman/listinfo/asterisk-users
(B
(B
(B___

RE: [Asterisk-Users] Click to Call

2004-08-09 Thread Glen Hinkle
Just write a CGI script that places a file in in the outgoing calls
directory.  /var/spool/asterisk/outgoing, I believe.  This will
accomplish what you're wanting.  

-g


On Mon, 2004-08-09 at 11:45, Andrew Thompson wrote:
 Andrei Goncalves wrote:
  Hello !!
  
  I saw in FWD site a phone on the web.. (click 612 link)
  http://www.freeworlddialup.com/advanced/beta_programs
  
  I´d like to have this application in my intranet.. click on my name,
  than 
  calls my number..
  I´d also like to see that phone on the web... as an option
  
  How can I do that ?
  Is it possible to download ?
  Any related link ?
 
 A couple of things:
 
 1) It's activeX, which means it won't run outside of IE.
 
 2) They openly state it requires features that mean it may only run in XP
 and ME.
 
 3) Even after I went to IE and ran the link(I’m using XP), it wouldn’t call
 out for me.
 
 -
 Andrew Thompson
 http://aktzero.com/
 
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RE: [Asterisk-Users] Click to Call

2004-08-09 Thread Andrew Thompson
Glen Hinkle wrote:
 Just write a CGI script that places a file in in the outgoing calls
 directory.  /var/spool/asterisk/outgoing, I believe.  This will
 accomplish what you're wanting.  

Did you even click the link?

 I saw in FWD site a phone on the web.. (click 612 link)
 http://www.freeworlddialup.com/advanced/beta_programs

There it is again... Try it.

-
Andrew Thompson
http://aktzero.com/

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RE: [Asterisk-Users] Click to Call

2004-08-09 Thread Steven Critchfield
On Mon, 2004-08-09 at 13:26, Andrew Thompson wrote:
 Glen Hinkle wrote:
  Just write a CGI script that places a file in in the outgoing calls
  directory.  /var/spool/asterisk/outgoing, I believe.  This will
  accomplish what you're wanting.  
 
 Did you even click the link?
 
  I saw in FWD site a phone on the web.. (click 612 link)
  http://www.freeworlddialup.com/advanced/beta_programs
 
 There it is again... Try it.

As has been mentioned here, that app is an activeX control that appears
to be locked to XP and ME, and worse yet is probably not capable of
being used outside of IE. It even warns you that you have to lower your
security settings to get it to work. 

Think four or five times about the inherent danger of having a app that
requires you to reduce security settings on such a piss poor security
wise app. As another carrot, I would laugh at any company that wanted my
to do such a thing especially if they where a computer/technology
company. It would get rediculed all over any public message board I saw.

As a seperate option, the CGI solution above kind of gets a similar
functionality. No it doesn't use the web browser, but it would allow you
to collect a phone number and issue a call out to the person requesting
the call. You then could select when and how to connect.

  
-- 
Steven Critchfield [EMAIL PROTECTED]

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Re: [Asterisk-Users] Click to Call

2004-08-09 Thread Brian Capouch
Steven Critchfield wrote:
.
As a seperate option, the CGI solution above kind of gets a similar
functionality. No it doesn't use the web browser, but it would allow you
to collect a phone number and issue a call out to the person requesting
the call. You then could select when and how to connect.
  
One of my students wrote an app that integrates TACI, which I got via a 
link on the asterisk list sometime back, and Postgres, with a front-end 
that allows click to call capability.

I have contacted him to see if he would like to clean it up a bit and 
release it.

TACI is at http://www.azxws.com/asterisk/
I don't know if it's being actively developed/maintained.
B.
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RE: [Asterisk-Users] Click to Call

2004-08-09 Thread Andrew Thompson
Steven Critchfield wrote:
 On Mon, 2004-08-09 at 13:26, Andrew Thompson wrote:
 Glen Hinkle wrote:
 Just write a CGI script that places a file in in the outgoing calls
 directory.  /var/spool/asterisk/outgoing, I believe.  This will
 accomplish what you're wanting.

snip 
 As a seperate option, the CGI solution above kind of gets a similar
 functionality. No it doesn't use the web browser, but it would allow
 you to collect a phone number and issue a call out to the person
 requesting the call. You then could select when and how to connect.   

Ok, in that scenario I can see how the call file would provide similar
functionality.

I apologize to Glen Hinkle, and to the list, for my comment.

-
Andrew Thompson
http://aktzero.com/

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RE: [Asterisk-Users] Click to Call

2004-08-09 Thread Ed Guy
Andrei,

It is an activeX control and it no longer needs
to have the security level changed.  

(The earlier version was an unsigned applet that required the security 
level change until I bought the code signing certificate early this year.)

If you want to have a soft phone running in a web browser,
your approaches are somewhat limited and an ActiveX control
is probably the most expedient approach for the general user 
population. (read: very few people from this list ;-) )

So, if you're Intranet can reach the Internet, connect your 
Asterisk server to FWD and simply have the users' click on 
your icon and call your FWD account.  This HTML code snippet 
does it:

A HREF=http://fwd.pulver.com/callme.php?userid=5;
IMG SRC=http://fwd.pulver.com/myicon.php?userid=5;
FWD# 5
/A

Change it to use your userid, and you may replace the image as desired. 

If you simply want click dial to dial, your choices are many...
On asterisk,  I use the create a file in /var/spool/asterisk/outgoing
approach with great success.

Here's a simple shell script I use; it could easily be 
moved to php or a CGI after cleansing the parameters.  (There must be 
complete examples on voip-info.org)

#!/bin/bash
#
# usage: callme fromnumber tonumber
#

PHONE=SIP/$1
DEST=$2

TMPFILE=/tmp/$$.call

cat  $TMPFILE   XXX
#
Channel: $PHONE
MaxRetries: 2
RetryTime: 60
WaitTime: 30
#
Context: internal-origination
Extension:  $DEST
Priority: 1
XXX

mv  $TMPFILE  /var/spool/asterisk/outgoing/
#
# end

Best Regards,
Ed Guy @ pulver.com




 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Steven
 Critchfield
 Sent: Monday, August 09, 2004 2:44 PM
 To: [EMAIL PROTECTED]
 Subject: RE: [Asterisk-Users] Click to Call
 
 
 On Mon, 2004-08-09 at 13:26, Andrew Thompson wrote:
  Glen Hinkle wrote:
   Just write a CGI script that places a file in in the outgoing calls
   directory.  /var/spool/asterisk/outgoing, I believe.  This will
   accomplish what you're wanting.  
  
  Did you even click the link?
  
   I saw in FWD site a phone on the web.. (click 612 link)
   http://www.freeworlddialup.com/advanced/beta_programs
  
  There it is again... Try it.
 
 As has been mentioned here, that app is an activeX control that appears
 to be locked to XP and ME, and worse yet is probably not capable of
 being used outside of IE. It even warns you that you have to lower your
 security settings to get it to work. 
 
 Think four or five times about the inherent danger of having a app that
 requires you to reduce security settings on such a piss poor security
 wise app. As another carrot, I would laugh at any company that wanted my
 to do such a thing especially if they where a computer/technology
 company. It would get rediculed all over any public message board I saw.
 
 As a seperate option, the CGI solution above kind of gets a similar
 functionality. No it doesn't use the web browser, but it would allow you
 to collect a phone number and issue a call out to the person requesting
 the call. You then could select when and how to connect.
 
   
 -- 
 Steven Critchfield [EMAIL PROTECTED]
 
 ___
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RE: [Asterisk-Users] Click to Call

2004-08-09 Thread VoIP
Hi, Ed Guy, 
(B
(BDo you find interesting issue when getting CDR? 
(BIt has two billing leg on "click to call". One is origination leg and the
(Bother is termination leg. After call drop, only termination leg CDR is
(Blogged. 
(B
(BRegards,
(Byang 
(B
(B
(B-Original Message-
(BFrom: [EMAIL PROTECTED]
(B[mailto:[EMAIL PROTECTED] On Behalf Of Ed Guy
(BSent: 2004$BG/(B8$B7n(B10$BF|(B 4:35
(BTo: [EMAIL PROTECTED]
(BSubject: RE: [Asterisk-Users] Click to Call
(B
(BAndrei,
(B
(BIt is an activeX control and it no longer needs
(Bto have the security level changed.  
(B
(B(The earlier version was an unsigned applet that required the security 
(Blevel change until I bought the code signing certificate early this year.)
(B
(BIf you want to have a soft phone running in a web browser,
(Byour approaches are somewhat limited and an ActiveX control
(Bis probably the most expedient approach for the general user 
(Bpopulation. (read: very few people from this list ;-) )
(B
(BSo, if you're Intranet can reach the Internet, connect your 
(BAsterisk server to FWD and simply have the users' click on 
(Byour icon and call your FWD account.  This HTML code snippet 
(Bdoes it:
(B
(BA HREF="http://fwd.pulver.com/callme.php?userid=5"
(BIMG SRC="http://fwd.pulver.com/myicon.php?userid=5"
(BFWD# 5
(B/A
(B
(BChange it to use your userid, and you may replace the image as desired. 
(B
(BIf you simply want click dial to dial, your choices are many...
(BOn asterisk,  I use the create a file in /var/spool/asterisk/outgoing
(Bapproach with great success.
(B
(BHere's a simple shell script I use; it could easily be 
(Bmoved to php or a CGI after cleansing the parameters.  (There must be 
(Bcomplete examples on voip-info.org)
(B
(B#!/bin/bash
(B#
(B# usage: callme fromnumber tonumber
(B#
(B
(BPHONE=SIP/$1
(BDEST=$2
(B
(BTMPFILE=/tmp/$$.call
(B
(Bcat  $TMPFILE   XXX
(B#
(BChannel: $PHONE
(BMaxRetries: 2
(BRetryTime: 60
(BWaitTime: 30
(B#
(BContext: internal-origination
(BExtension:  $DEST
(BPriority: 1
(BXXX
(B
(Bmv  $TMPFILE  /var/spool/asterisk/outgoing/
(B#
(B# end
(B
(BBest Regards,
(BEd Guy @ pulver.com
(B
(B
(B
(B
(B -Original Message-
(B From: [EMAIL PROTECTED]
(B [mailto:[EMAIL PROTECTED] Behalf Of Steven
(B Critchfield
(B Sent: Monday, August 09, 2004 2:44 PM
(B To: [EMAIL PROTECTED]
(B Subject: RE: [Asterisk-Users] Click to Call
(B 
(B 
(B On Mon, 2004-08-09 at 13:26, Andrew Thompson wrote:
(B  Glen Hinkle wrote:
(B   Just write a CGI script that places a file in in the outgoing calls
(B   directory.  /var/spool/asterisk/outgoing, I believe.  This will
(B   accomplish what you're wanting.  
(B  
(B  Did you even click the link?
(B  
(B   I saw in FWD site a phone on the web.. (click 612 link)
(B   http://www.freeworlddialup.com/advanced/beta_programs
(B  
(B  There it is again... Try it.
(B 
(B As has been mentioned here, that app is an activeX control that appears
(B to be locked to XP and ME, and worse yet is probably not capable of
(B being used outside of IE. It even warns you that you have to lower your
(B security settings to get it to work. 
(B 
(B Think four or five times about the inherent danger of having a app that
(B requires you to reduce security settings on such a piss poor security
(B wise app. As another carrot, I would laugh at any company that wanted my
(B to do such a thing especially if they where a computer/technology
(B company. It would get rediculed all over any public message board I saw.
(B 
(B As a seperate option, the CGI solution above kind of gets a similar
(B functionality. No it doesn't use the web browser, but it would allow you
(B to collect a phone number and issue a call out to the person requesting
(B the call. You then could select when and how to connect.
(B 
(B   
(B -- 
(B Steven Critchfield [EMAIL PROTECTED]
(B 
(B ___
(B Asterisk-Users mailing list
(B [EMAIL PROTECTED]
(B http://lists.digium.com/mailman/listinfo/asterisk-users
(B To UNSUBSCRIBE or update options visit:
(Bhttp://lists.digium.com/mailman/listinfo/asterisk-users
(B 
(B___
(BAsterisk-Users mailing list
(B[EMAIL PROTECTED]
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(BTo UNSUBSCRIBE or update options visit:
(B   http://lists.digium.com/mailman/listinfo/asterisk-users
(B
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(B___
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(BTo UNSUBSCRIBE or update options visit:
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