Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread WipeOut
Gavin Hamill wrote:

Hullo again, all :)

If you're using * to run telephony in a real business environment, can I
trouble you to write a short paragraph about the setup, and how you've
found the migration / daily use?
I'm simply trying to add weight to the business case for new * installs,
especially for those who have a very conservative management structure.
Like I say, I'm not looking for a case study, just a few lines to try
and get a grip on the number of real installations.
Thank you :)

Gavin.

 

Hi Gavin,

If its possible could I get a copy of the business case??

Thanks..

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Gavin Hamill
On Tue, 2003-11-04 at 10:04, WipeOut wrote:
> Gavin Hamill wrote:

> >I'm simply trying to add weight to the business case for new * installs,
> >especially for those who have a very conservative management structure.

> Hi Gavin,
> 
> If its possible could I get a copy of the business case??

Ah, I can see how that sentence was miseleading... I'm talking
rhetorically about the general "business case" for using * at all, as
opposed to an actual document that I guess you thought I was referring
to.

If I already had something documented, it would certainly be publically
available, since it benefits us all.

Sorry :)
gdh


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RE: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Shoval Tom
Me too!

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of WipeOut
Sent: Tuesday, November 04, 2003 1:05 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Anyone using * in a live production
environment?

Gavin Hamill wrote:

>Hullo again, all :)
>
>If you're using * to run telephony in a real business environment, can I
>trouble you to write a short paragraph about the setup, and how you've
>found the migration / daily use?
>
>I'm simply trying to add weight to the business case for new * installs,
>especially for those who have a very conservative management structure.
>
>Like I say, I'm not looking for a case study, just a few lines to try
>and get a grip on the number of real installations.
>
>Thank you :)
>
>Gavin.
>
>  
>
Hi Gavin,

If its possible could I get a copy of the business case??

Thanks..

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread WipeOut
Gavin Hamill wrote:

On Tue, 2003-11-04 at 10:04, WipeOut wrote:
 

Gavin Hamill wrote:
   

 

I'm simply trying to add weight to the business case for new * installs,
especially for those who have a very conservative management structure.
 

 

Hi Gavin,

If its possible could I get a copy of the business case??
   

Ah, I can see how that sentence was miseleading... I'm talking
rhetorically about the general "business case" for using * at all, as
opposed to an actual document that I guess you thought I was referring
to.
If I already had something documented, it would certainly be publically
available, since it benefits us all.
Sorry :)
gdh
 

No problem, Maybe I should have read it closer..

Well then if you do put one together I would be interested in seeing 
that one.. :)

Later..

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Ariel Batista
-- Original Message --
From: Gavin Hamill <[EMAIL PROTECTED]>
>Hullo again, all :)
>
>If you're using * to run telephony in a real business environment, can I
>trouble you to write a short paragraph about the setup, and how you've
>found the migration / daily use?
>
>Thank you :)
>
>Gavin.
>

Ok here is a short paragraph on our use of Asterisk in the real world.

1 inbound PRI ISDN 23/24 channel - Local phone service with 60 DID numbers. 1 Long 
Distance T1 line for inbound 800 numbers and all outbound long distance calls.
running on P4 1.7G 512mg 20 gig HDD with 2 T400P boards. Ethernet on MB Intel 845G 
board. 
Hardware:
4 Adtran 750 with 24 FXS channels each.
1 Adtran 600 with 4 FX0 and 12 FXS ports.
1 ZetaFax server with US robotics modem.
1 HP Fax as backup
4 Inbound RAS lines for users
2 outbound RAS modems for dial out support lines.
40 452 phones (Really bad choice for phones)
10 390 phones (Again better then 452 but still bad phones)
Cisco ATA 186 (nice works great)
Cisco 7960 (Nice phone but worst phone to setup and maintain)
4 SIP phones X-Ten Lite with Telex USB connection to PC (Works great)

Overall system is working with Support queues(AGI login user accounts) and meeting 
rooms.  Voicemail system is not very good need some way to configure the boxes. They 
really need to redo this application for more standard settings. We have MOH working 
without any problems.   Major down is no Graphical interface.  No actual working 
manager. Got to get them to fix the Zombie lines. (I feel it's mainly do to our 390 
and 452 phones.

It works needs some fine tuning but it works.  I have nothing good to say about the 
Aastra phones 390 or the 452.  They are not really good for heavy use like we need!  
The Cisco 7960 is nice to look at but in the real world it's hard to get working and 
setup. If you don't know about Linux or are able to use scripts it's a real mess to 
keep up! This is where it's being held back as a real world player! 

This is the basic setup. Next step is outside offices connection.  
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Steven Critchfield
On Tue, 2003-11-04 at 03:48, Gavin Hamill wrote:
> Hullo again, all :)
> 
> If you're using * to run telephony in a real business environment, can I
> trouble you to write a short paragraph about the setup, and how you've
> found the migration / daily use?
> 
> I'm simply trying to add weight to the business case for new * installs,
> especially for those who have a very conservative management structure.
> 
> Like I say, I'm not looking for a case study, just a few lines to try
> and get a grip on the number of real installations.


I'm not trying to flame you for this message, but this is something that
is asked about quite often and doesn't exactly prove anything. Just
because I successfully pulled off an installation doesn't mean you will
be successful. There is obviously working systems out here otherwise
there wouldn't be this much traffic on this list.

Maybe what needs to happen to keep this question from coming up over and
over again would be to get this on the wiki. Someone want to create the
page and then post the link to that specific page to be filled in?
-- 
Steven Critchfield <[EMAIL PROTECTED]>

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Ken Godee
Ariel Batista wrote:
Ok here is a short paragraph on our use of Asterisk in the real world.

1 inbound PRI ISDN 23/24 channel - Local phone service with 60 DID numbers. 1 Long Distance T1 line for inbound 800 numbers and all outbound long distance calls.
running on P4 1.7G 512mg 20 gig HDD with 2 T400P boards. Ethernet on MB Intel 845G board. 
Hardware:
4 Adtran 750 with 24 FXS channels each.
1 Adtran 600 with 4 FX0 and 12 FXS ports.
1 ZetaFax server with US robotics modem.
1 HP Fax as backup
4 Inbound RAS lines for users
2 outbound RAS modems for dial out support lines.
40 452 phones (Really bad choice for phones)
10 390 phones (Again better then 452 but still bad phones)
Cisco ATA 186 (nice works great)
Cisco 7960 (Nice phone but worst phone to setup and maintain)
4 SIP phones X-Ten Lite with Telex USB connection to PC (Works great)

Overall system is working with Support queues(AGI login user accounts) and meeting rooms.  Voicemail system is not very good need some way to configure the boxes. They really need to redo this application for more standard settings. We have MOH working without any problems.   Major down is no Graphical interface.  No actual working manager. Got to get them to fix the Zombie lines. (I feel it's mainly do to our 390 and 452 phones.

It works needs some fine tuning but it works.  I have nothing good to say about the Aastra phones 390 or the 452.  They are not really good for heavy use like we need!  The Cisco 7960 is nice to look at but in the real world it's hard to get working and setup. If you don't know about Linux or are able to use scripts it's a real mess to keep up! This is where it's being held back as a real world player! 

This is the basic setup. Next step is outside offices connection.  
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What kind of resources are being consumed on the server?
CPU,MEM,DISK,etc
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Gavin Hamill
On Tue, 2003-11-04 at 14:56, Ariel Batista wrote:

> Ok here is a short paragraph on our use of Asterisk in the real world.

Thank you Ariel - this is exactly the sort of information I am looking
for :) I'm assuming this is actually for Avionica rather than you just
writing from a different e-mail address?

>From our own point of view, the lack of UI and dependency on scripting
is no problem since we already have a Perl/PHP programming contingent
here, so your words are actually encouraging :)

Cheers,
Gavin.


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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Ariel Batista
-- Original Message --
From: Ken Godee <[EMAIL PROTECTED]>

>Ariel Batista wrote:
>> Ok here is a short paragraph on our use of Asterisk in the real world.
>> 
> ___
>
>What kind of resources are being consumed on the server?
>CPU,MEM,DISK,etc

I am not a Linux person (Trying to learn) so I am not able to check this out! But I do 
have over 12 gig of disk space still available.  If you have some program or setting I 
can run on the server to give me this info I would love to see it! 
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Gavin Hamill
On Tue, 2003-11-04 at 15:08, Steven Critchfield wrote:

> I'm not trying to flame you for this message, but this is something that
> is asked about quite often and doesn't exactly prove anything. Just
> because I successfully pulled off an installation doesn't mean you will
> be successful.

No offence taken.  Actually, I agree entirely. 

My intent is purely to show management that * is something worth
allocating my time to research further, and not just some uber-geek
project that's "fun, but of no commercial value."

> Maybe what needs to happen to keep this question from coming up over and
> over again would be to get this on the wiki. Someone want to create the
> page and then post the link to that specific page to be filled in?

Putting these on the Wiki isn't a bad idea, and is something I
considered, but given the number of problems that people seem to have
with it (e.g. it works fine, but is dead-slow from here...), and that
e-mail reply takes fewer brain-cycles than registering for an acct, and
formatting a Wiki posting, etc.

People are doing the community a favour of providing the information, so
it's in everyone's interests to make it as painless a process as
possible.

Cheers,
Gavin.




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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Kent Schumacher


Steven Critchfield wrote:
On Tue, 2003-11-04 at 03:48, Gavin Hamill wrote:

Hullo again, all :)

If you're using * to run telephony in a real business environment, can I
trouble you to write a short paragraph about the setup, and how you've
found the migration / daily use?
I'm simply trying to add weight to the business case for new * installs,
especially for those who have a very conservative management structure.
Like I say, I'm not looking for a case study, just a few lines to try
and get a grip on the number of real installations.


I'm not trying to flame you for this message, but this is something that
is asked about quite often and doesn't exactly prove anything. Just
because I successfully pulled off an installation doesn't mean you will
be successful. There is obviously working systems out here otherwise
there wouldn't be this much traffic on this list.
Maybe what needs to happen to keep this question from coming up over and
over again would be to get this on the wiki. Someone want to create the
page and then post the link to that specific page to be filled in?
Actually, this is the thing I find most usefull.  There are not very many
posts where the statement is about a fully functional asterisk system
being deployed in a business.  The vast majority of posts are about
problems with asterisk, and in my case it has kept me from replacing
our functional but aging PBX with asterisk.
More success stories with details about the hardware and the environment
would be of great benefit to this list, in my opinion.
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Ken Godee
Ariel Batista wrote:

-- Original Message --
From: Ken Godee <[EMAIL PROTECTED]>
Ariel Batista wrote:

Ok here is a short paragraph on our use of Asterisk in the real world.

___

What kind of resources are being consumed on the server?
CPU,MEM,DISK,etc


I am not a Linux person (Trying to learn) so I am not able to check this out! But I do have over 12 gig of disk space still available.  If you have some program or setting I can run on the server to give me this info I would love to see it! 
___
Quick and dirty from console prompt you can use "top"
From a desktop you can try ie.. "xosview"
Or install something like "gkrellm"
http://www.gkrellm.net
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Stephen R. Besch
Gavin Hamill wrote:

Hullo again, all :)

If you're using * to run telephony in a real business environment, can I
trouble you to write a short paragraph about the setup, and how you've
found the migration / daily use?
 

Well, it's not technically a business, but we are running "*" for our 
research lab with the following hardware:

   4 analog POTS lines
   ADTRAN TSU-600
   FXO and FXS Plugins
   20 GS budgetone 100, 2 Analog phones
   Asus A7V, 900MHz Athalon, 256 MB Ram, 60GB hard disk
   100BaseT Ethernet environment using BayStack 450 switches
   Digium T100P
   RH9
   APC Smart-Ups 700
Notes: The choice of the channel bank was based on the possibility of 
future expansion for handling several other labs (and the fact that I 
got is and 6-V.35 cards, which I', not using) for $99 on e-bay). The 
installed infrastructure for the phone system at our University dictated 
our choice of POTS lines. We were also not given any choice about the 
Baystack switches . The Budgetone phones are probably not the ideal 
solution for a larger installation (yet), but met our needs perfectly, 
perform very well and are easy to set up and install.  The analog phones 
are to provide emergency service during power failures.  The UPS is 
sized small because we have emergency power failover after about 30 
seconds. The CPU and MOBO choices were based on experience with the 
products. A word of warning: Echo WILL be a potential problem on any 
system that has a transition point from POTS 2-wire lines to a  TDM 
environment (see my previous posting).  Here are some suggestions about 
dealing with it:

   1) Use the highest possible CPU speed.
Why: The single greatest problem with software echo 
cancellation is the computational intensity of the autocorrelation 
needed to determine the amount of echo at each discrete delay time.  If 
the CPU is slow, the canceller will not be able to keep up with the real 
time nature of the computations.

   2) Enable MMX options (assuming that you have a CPU which supports it).
Why: Same as in item 1.  In my case, this provided the 
single greatest improvement.

   3) Lower the number of taps in the echo canceller.
Why: While this may seem counter intuitive, since the 
number of taps determines the amount of delay the canceller can deal 
with, most of the time the delay you hear is much longer than the delay 
seen by the echo canceller.  Decreasing the number of taps reduces the 
size of the autocorrelation and reduces the comptational load.  This 
allows the canceller to learn faster and keep up more easily.

   4) Turn off the KDE, etc.
   Why:  Saves computation cycles for the echo cancellation.  This 
is no joke, you can get on the phone, start up the desktop and hear the 
echo return.

   5) Attempt to balance the hybrid at the 2-line to 4 line interface.
   Why:  99% of the time, this is where the echo originates and 
this is where is should be fixed.  Unfortunately, this is not for the 
faint of heart, but if your line card has a hybrid balance adjustment 
(many don't), use it.  Also, with multiple simultaneous calls, this may 
be the only real solution.  Part of the problem arises from the use of 
lower impedance telephone wiring nowdays. The typical characteristic 
impedance of Cat5 twisted pair is about 100 ohms and many line cards are 
optimized for a 600 ohm line. This is made worse if the DC resistance of 
the wiring to the CO switch is relatively low.  I haven't tried this 
myself, but you might try something as simple as a 500 ohm variable 
resistor in series with the ring line and adjust for minimum echo.  If 
it gets worse, you haven't lost anything, just take the resistor out of 
the line. If it works, measure the value of the resistor when set for 
minimum echo and replace it with a fixed value resistor.

   6) Try messing with Tx and Rx gains.
 Why: This is a reincarnation of the technique used to cancel 
echo on long lines in the early part of the 20th century. The idea is 
that the perception of echo gets worse as echo volume increases and as 
delay increases.  You can sometimes reduce echo to an "acceptable" level 
if you attenuate it enough, especially if the echo canceller takes care 
of part of it.  The problem is that you will likely run into 
unacceptably low volume levels.  That's why this technique was abandoned 
by the PSTN: You've all seen the movies of people in the 1920's yelling 
into phones on long distance calls!

Finally, while I had to do some head scratching and a lot of reading to 
get the system set up, I would have to say that the installation went 
without any major problems.  Once configured, it runs flawlessly and 
requires very little maintainence.

Steve Besch

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Dave Weis

On Tue, 4 Nov 2003, Stephen R. Besch wrote:
> 5) Attempt to balance the hybrid at the 2-line to 4 line interface.
> Why:  99% of the time, this is where the echo originates and 
> this is where is should be fixed.  Unfortunately, this is not for the 
> faint of heart, but if your line card has a hybrid balance adjustment 
> (many don't), use it.  Also, with multiple simultaneous calls, this may 
> be the only real solution.  Part of the problem arises from the use of 
> lower impedance telephone wiring nowdays. The typical characteristic 
> impedance of Cat5 twisted pair is about 100 ohms and many line cards are 
> optimized for a 600 ohm line. This is made worse if the DC resistance of 
> the wiring to the CO switch is relatively low.  I haven't tried this 
> myself, but you might try something as simple as a 500 ohm variable 
> resistor in series with the ring line and adjust for minimum echo.  If 
> it gets worse, you haven't lost anything, just take the resistor out of 
> the line. If it works, measure the value of the resistor when set for 
> minimum echo and replace it with a fixed value resistor.

I've had to do similar things to lower loop current. Be sure you get at 
least 1 watt resistors and put the same size on the tip and ring. Putting 
resistance on only one wire will throw other things off.

dave

-- 
Dave Weis "I believe there are more instances of the abridgment
[EMAIL PROTECTED]   of the freedom of the people by gradual and silent
  encroachments of those in power than by violent 
  and sudden usurpations."- James Madison

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Olle E. Johansson

Putting these on the Wiki isn't a bad idea, and is something I
considered, but given the number of problems that people seem to have
with it (e.g. it works fine, but is dead-slow from here...), and that
e-mail reply takes fewer brain-cycles than registering for an acct, and
formatting a Wiki posting, etc.
Keep feeding the list, I'll steel information to the wiki.
http://www.voip-info.org/tiki-index.php?page=Asterisk+setup+medium+office
If you need help with the Wiki, I'm available.

I hope that with the recent changes in DNS and in database connectivity,
the Wiki will be more available too. :-)
/Olle

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Ariel Batista
-- Original Message --
From: Ken Godee <[EMAIL PROTECTED]>
>Ariel Batista wrote:
>
>>>
>>>What kind of resources are being consumed on the server?
>>>CPU,MEM,DISK,etc
>> 
>Quick and dirty from console prompt you can use "top"
> From a desktop you can try ie.. "xosview"
>Or install something like "gkrellm"
>http://www.gkrellm.net

Thank you just ran the Top.  I have 5.4 % CPU, System is 4.2 % Memory use is 234045 
with 254690 free!  Swap file says 0 used. Which means I have too much power for it!  
P4 1.7Gig with 512M RAM and over 12gig free still on a 20 gig HDD.
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Olle E. Johansson
Stephen R. Besch wrote:

Gavin Hamill wrote:

Hullo again, all :)

If you're using * to run telephony in a real business environment, can I
trouble you to write a short paragraph about the setup, and how you've
found the migration / daily use?
 

Well, it's not technically a business, but we are running "*" for our 
research lab with the following hardware:

Great information - many thanks!

http://www.voip-info.org/tiki-index.php?page=Asterisk%20setup%20research%20lab
Question: What is an Adtrans TSU-400? A channel bank?
/Olle

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Stephen R. Besch

Question: What is an Adtrans TSU-400? A channel bank?

The TSU-600 is a channel bank.  It accepts up to 6 plug in cards (with 
quad cards, up to 24 lines) and bundles them onto a single T1

Stephen R. Besch

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Steven Critchfield
On Tue, 2003-11-04 at 12:24, Olle E. Johansson wrote:
> Keep feeding the list, I'll steel information to the wiki.
> http://www.voip-info.org/tiki-index.php?page=Asterisk+setup+medium+office
> 
> If you need help with the Wiki, I'm available.

Okay, looked there, but my setup doesn't fit any of the prefilled in
examples. Not to mention, since these are real working systems, it
should also contain some key words about success stories. So I'll just
post our config here.

Machine name phone:
SuperMicro 5011E 
1200 PIII
256 megs memory
40 gig IDE HD
T400P
ADIT 600
Machine name pbx:
Generic system
1100 Celeron
256 megs memory
80 gig IDE HD
T100P
Zhone Zplex 10b

Description of deployment.
- 1 PRI from Telcove(formerly Adelphia) into phone located at our
Colocation provider.
- 1 point to point T1 from Telcove for data traffic from Colocation to
our office.
- phone acts as a switch only, and has little local load.
- phone splits off 1 DID to the local ADIT 600 for a legacy answering
system.
- phone sends the rest of our 19 DID lines to pbx via GSM compressed
IAX2 protocol.
- pbx does local extension work.
- pbx is used as a development platform for our software to replace
legacy answering system.
- 23 incoming lines with 10-13 lines peak being used on the legacy
system, and 2-4 lines peak being used as extensions.
- Has been in nearly fault free operation for more than since 05-2002.



---
The above system is in use at my office. What appears below is my home
system that currently is not being used, but will soon be put back
together.

Machine name homepbx
Generic system
1400+ Duron
256 megs memory
40 gig IDE HD
T100P
ADIT 600

- ADIT 600 is attached to the T100P and serves up mostly cordless phones
in my home.
- Current set up has 14 lines attached to a display board and 3
extensions wired to different rooms of the house.
- Outside PSTN connectivity was achieved by attaching to the PSTN
gateway at the office via GSM compressed IAX2 protocol over my cable
modem. 
- Could make 2 and sometimes 3 calls simultaneously over cable modem.
-- 
Steven Critchfield  <[EMAIL PROTECTED]>

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Stephen R. Besch
Dave Weis wrote:

On Tue, 4 Nov 2003, Stephen R. Besch wrote:
 

   5) Attempt to balance the hybrid at the 2-line to 4 line interface.
   Why:  99% of the time, this is where the echo originates and 
this is where is should be fixed.  Unfortunately, this is not for the 
faint of heart, but if your line card has a hybrid balance adjustment 
(many don't), use it.  Also, with multiple simultaneous calls, this may 
be the only real solution.  Part of the problem arises from the use of 
lower impedance telephone wiring nowdays. The typical characteristic 
impedance of Cat5 twisted pair is about 100 ohms and many line cards are 
optimized for a 600 ohm line. This is made worse if the DC resistance of 
the wiring to the CO switch is relatively low.  I haven't tried this 
myself, but you might try something as simple as a 500 ohm variable 
resistor in series with the ring line and adjust for minimum echo.  If 
it gets worse, you haven't lost anything, just take the resistor out of 
the line. If it works, measure the value of the resistor when set for 
minimum echo and replace it with a fixed value resistor.
   

I've had to do similar things to lower loop current. Be sure you get at 
least 1 watt resistors and put the same size on the tip and ring. Putting 
resistance on only one wire will throw other things off.

dave

 

The 1 watt recommendation is a good one.  The split resistor will 
probably not make any difference on a voice only line, as the 
transformed impedance of the phone line on the other side of the hybrid 
won't really care.  On the other hand, a big R imbalance will affect 
transmission line characteristics on the line, which will have a 
negative impact on data transmission.  The bottom line is that resistors 
are cheap and using two is probably worth the extra pennies.  Just be 
sure to divide the resistor value that minimizes echo in half so that 
the total resistance insterted is the measured value.

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Brian D Heaton
IIRC, proper functioning of the 2-wire to 4-wire hybrid depends on
proper balance between the the individual wires of the pair.  If you
upset the balance you're going to get all kind of problems.

Along the same lines, overdriving the hybrid is a big source of echo. 
The correct way to set the RX/TX gain values would be to get the number
for the "milliwatt test signal" from a friendly telco tech.  You can
dial that number through * and then adjust the RX gain value so that the
signal is loud, but not overdriving the ADC on the analog interface
card.  A good starting point on the TX gain would be whatever the RX
gain ends up at.  The proper way to set TX gain would be to use a
digital version of the miliwatt tone (1004Hz at 0dBm IIRC) outgoing and
adjust it for a proper level through to another line on the same telco
switch or across a T1 span that you can observe with a test set.

I don't recall the exact specs for what percentage of the full-scale
value milliwatt tones should be at on the digital systems.  Anyone have
the reference?

THX/BDH


On Tue, 2003-11-04 at 15:19, Stephen R. Besch wrote:
> The 1 watt recommendation is a good one.  The split resistor will 
> probably not make any difference on a voice only line, as the 
> transformed impedance of the phone line on the other side of the hybrid 
> won't really care.  On the other hand, a big R imbalance will affect 
> transmission line characteristics on the line, which will have a 
> negative impact on data transmission.  The bottom line is that resistors 
> are cheap and using two is probably worth the extra pennies.  Just be 
> sure to divide the resistor value that minimizes echo in half so that 
> the total resistance insterted is the measured value.


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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Olle E. Johansson
Thank you, Steven!

http://www.voip-info.org/tiki-index.php?page=Asterisk+setup+success+1

	ADIT 600
What is that?

	Zhone Zplex 10b
And that?

/Olle

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Steven Critchfield
On Tue, 2003-11-04 at 15:29, Olle E. Johansson wrote:
> Thank you, Steven!
> 
> http://www.voip-info.org/tiki-index.php?page=Asterisk+setup+success+1
> 
> > ADIT 600
> What is that?

Channel bank from Carrier Access.

> 
> > Zhone Zplex 10b
> And that?

Channel Bank from Zhone.


-- 
Steven Critchfield  <[EMAIL PROTECTED]>

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Stephen R. Besch
Brian D Heaton wrote:

IIRC, proper functioning of the 2-wire to 4-wire hybrid depends on
proper balance between the the individual wires of the pair.  If you
upset the balance you're going to get all kind of problems.
I just finished modelling a standard 4-transformer hybrid coupled to a 
balanced RC transmission line. Cross talk was zero when the hybrid was 
balanced. Inserting a single resistor in  series with tip or ring 
imbalanced the hybrid and cross talk appeared. This could be completely 
compensated with the proper RC on the opposite side of the hybrid, as 
predicted. It made absolutely no difference to the cancellation if the 
resistor was split.  Since a balanced hybrid appears as a pure 
resistance (complex terms are 0)  to the transmission line, placing a 
simple resistor in series with the hybrid (on either side) at the 
termination point will just look like 2 resistors in series and will 
properly terminate the line.  There should be no effects at all from 
doing this other than the loss of some energy in the termination 
resistor, which can be made up for with a boost in Rx gain.

Along the same lines, overdriving the hybrid is a big source of echo. 

That's because the cores saturate on transformer based hybrids.  This is 
not as likely to occur with active hybrids built with op-amps (which are 
found in almost all modern line cards), although it is possible if the 
gains are high enough.  However the distortion from the clipping would 
be far worse than the echo.

The correct way to set the RX/TX gain values would be to get the number
for the "milliwatt test signal" from a friendly telco tech.  You can
dial that number through * and then adjust the RX gain value so that the
signal is loud, but not overdriving the ADC on the analog interface
card.  A good starting point on the TX gain would be whatever the RX
gain ends up at.  The proper way to set TX gain would be to use a
digital version of the miliwatt tone (1004Hz at 0dBm IIRC) outgoing and
adjust it for a proper level through to another line on the same telco
switch or across a T1 span that you can observe with a test set.
I don't recall the exact specs for what percentage of the full-scale
value milliwatt tones should be at on the digital systems.  Anyone have
the reference?
			THX/BDH
 



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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Brian D Heaton
Stephen,

Very interesting.  I know I've seen all manner of messiness in the past
when folks have monkeyed with balanced pairs.  I'll take your word on
the modeling data.  I've not gone that far in depth with it.

You don't have the specs on gain adjustment handy do you?  I've
probably got it buried in an old pub somewhere, but I don't have
anything in soft-copy.  

THX/BDH




On Tue, 2003-11-04 at 18:34, Stephen R. Besch wrote:
> I just finished modelling a standard 4-transformer hybrid coupled to a 
> balanced RC transmission line. Cross talk was zero when the hybrid was 
> balanced. Inserting a single resistor in  series with tip or ring 
> imbalanced the hybrid and cross talk appeared. This could be completely 
> compensated with the proper RC on the opposite side of the hybrid, as 
> predicted. It made absolutely no difference to the cancellation if the 
> resistor was split.  Since a balanced hybrid appears as a pure 
> resistance (complex terms are 0)  to the transmission line, placing a 
> simple resistor in series with the hybrid (on either side) at the 
> termination point will just look like 2 resistors in series and will 
> properly terminate the line.  There should be no effects at all from 
> doing this other than the loss of some energy in the termination 
> resistor, which can be made up for with a boost in Rx gain.
> 
> That's because the cores saturate on transformer based hybrids.  This is 
> not as likely to occur with active hybrids built with op-amps (which are 
> found in almost all modern line cards), although it is possible if the 
> gains are high enough.  However the distortion from the clipping would 
> be far worse than the echo.

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Shaun Ewing

- Original Message - 
From: "Ariel Batista" <[EMAIL PROTECTED]>

> The Cisco 7960 is nice to look at but in the real world it's hard to get
working and setup.
> If you don't know about Linux or are able to use scripts it's a real mess
to keep up!
> This is where it's being held back as a real world player!

While I will concede that the Cisco 7960 can be initially difficult to
setup, provisioning of additional phones is a breeze once you have the
initial configuration and services in place (things like DHCP, TFTP, etc).

I purchased a few more recently, and can have additional phones talking to
Asterisk in a matter of a minute or two - this includes the process of
converting to SIP.

The additional features are nice too. I'm making use of CCXML. You can press
Directories -> external and get an employee directory, a list of call queues
(convenient for transferring calls straight into a queue) and more.

By pressing services, you can get access to a company quick reference which
has things like our phone numbers, details on hosting plans, service addons,
etc. - handy when you're on a call and don't have the info up on your
computer screen.

Overall it's a very functional phone and I certainly don't regret the
expense in purchasing them (something I was initially worried about).

-Shaun

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-04 Thread Jorge Mendoza
I'm in agree with all explanations regarding the echo and 2/4 wires 
conversion. However I'm wondering if there are other parameters like CPU 
and/or Asterisk configuration involved in the problem with more weight 
than hybrid. Otherwise how do you explain the difference in the 
following scenario:

1.- Crystal clear voice:

[phone1][pabx]-[fxo gateway]--SIP---[fxs 
gateway]--[phone2]

2.- A lot of echo:

[gnophone or xten]---[ * ]---SIP-[fxs 
gateway]-[phone2]

The first scenario has four 2/4 W conversion. The second one has only 
two (or one?).
The * was running in differents CPU, PIII 500 Mhz, PIII 750 Mhz, 128 Mb 
to 512 Mb ram with not difference on echo.
We have installed a Mitel 3100 with IP phones at 40 kms within a 
wireless network with not echo at all.

Jorge

Stephen R. Besch wrote:

Brian D Heaton wrote:

IIRC, proper functioning of the 2-wire to 4-wire hybrid depends on
proper balance between the the individual wires of the pair.  If you
upset the balance you're going to get all kind of problems.
I just finished modelling a standard 4-transformer hybrid coupled to a 
balanced RC transmission line. Cross talk was zero when the hybrid was 
balanced. Inserting a single resistor in  series with tip or ring 
imbalanced the hybrid and cross talk appeared. This could be 
completely compensated with the proper RC on the opposite side of the 
hybrid, as predicted. It made absolutely no difference to the 
cancellation if the resistor was split.  Since a balanced hybrid 
appears as a pure resistance (complex terms are 0)  to the 
transmission line, placing a simple resistor in series with the hybrid 
(on either side) at the termination point will just look like 2 
resistors in series and will properly terminate the line.  There 
should be no effects at all from doing this other than the loss of 
some energy in the termination resistor, which can be made up for with 
a boost in Rx gain.

Along the same lines, overdriving the hybrid is a big source of echo.
That's because the cores saturate on transformer based hybrids.  This 
is not as likely to occur with active hybrids built with op-amps 
(which are found in almost all modern line cards), although it is 
possible if the gains are high enough.  However the distortion from 
the clipping would be far worse than the echo.

The correct way to set the RX/TX gain values would be to get the number
for the "milliwatt test signal" from a friendly telco tech.  You can
dial that number through * and then adjust the RX gain value so that the
signal is loud, but not overdriving the ADC on the analog interface
card.  A good starting point on the TX gain would be whatever the RX
gain ends up at.  The proper way to set TX gain would be to use a
digital version of the miliwatt tone (1004Hz at 0dBm IIRC) outgoing and
adjust it for a proper level through to another line on the same telco
switch or across a T1 span that you can observe with a test set.
I don't recall the exact specs for what percentage of the full-scale
value milliwatt tones should be at on the digital systems.  Anyone have
the reference?
THX/BDH
 



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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-05 Thread Gavin Hamill
On Tue, Nov 04, 2003 at 07:24:19PM +0100, Olle E. Johansson wrote:
> 
> Keep feeding the list, I'll steel information to the wiki.
> http://www.voip-info.org/tiki-index.php?page=Asterisk+setup+medium+office

Superb stuff, Olle :)

If we can establish a 'standard format' (maybe an HTML form?) for configuration
postings, perhaps people will be more likely to submit their data?

Cheers,
Gavin.

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-05 Thread Gavin Hamill
On Tue, Nov 04, 2003 at 01:52:46PM -0600, Steven Critchfield wrote:

> - Has been in nearly fault free operation for more than since 05-2002.

Great stuff, Steven! :)

Can I enquire what was the cause of the downtime? Was it planned-
maintenance, or an actual fault with the Asterisk software / Digium
hardware?

Roughly how long has the system been down in total since 'going live' ?

Cheers,
Gavin.

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-05 Thread Steven Critchfield
On Wed, 2003-11-05 at 03:11, Gavin Hamill wrote:
> On Tue, Nov 04, 2003 at 01:52:46PM -0600, Steven Critchfield wrote:
> 
> > - Has been in nearly fault free operation for more than since 05-2002.
> 
> Great stuff, Steven! :)
> 
> Can I enquire what was the cause of the downtime? Was it planned-
> maintenance, or an actual fault with the Asterisk software / Digium
> hardware?

One failure was a kernel lockup when compiling a new module to start
testing ZapRas.
I have made a couple of stupid mistakes that shut asterisk down.
Outside of the above comments, my gateway machine has worked flawlessly,
but this is also why it isn't given much to do. It is too important to
have something make it fail.

On my pbx machine in the office though, we occasionally have small
failures. Most recently we had a segfault show up in a zapata handle
event function, but couldn't track it down well enough to report upon
it. This machine is specifically set up to be more of a test bed
machine. We have only 4 people currently in our office, and 2 of us use
the phones mainly for testing of our software.  

> Roughly how long has the system been down in total since 'going live' ?

I'd say we haven't had more than 10 minutes downtime on our gateway
machine, and thats mostly due to the kernel lockup that caused me to
have to call my colo facility to do a hands on reset of the machine.

We may have about that much time on our pbx, but this is also where we
test our patches to asterisk, so it can't be called against asterisk.

My execution of this setup hasn't been telco quality, but seems pretty
on par with small office pbx systems.

-- 
Steven Critchfield <[EMAIL PROTECTED]>

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-05 Thread Stephen R. Besch
Brian,

I think some of the confusion comes from what end of the line we are 
looking at and the nature of the imbalance.  While the resistor may fix 
the near end, it will probably cause some termination problems at the 
far end. Reflections mostly, which on a short run analog line shouldn't 
be much of a problem. I haven't looked into this in detail.  Also, if 
you look at the structure of a balanced transmission line, it should be 
really important to not have any imbalance out on the distributed part 
of the line, such as caused by having one wire of the pair having a 
different resistance, or by having a resistance anywhere but at the line 
termination - say 2000 feet out.  If I interpret things correctly, this 
would give a line which has two termination resistances at which there 
is a peak of power transfer to the load, and neither of them would 
appear purely resistive, giving phase shift errors which make balancing 
the hybrid difficult or impossible, and degrading data transmission 
capability.  Re the gain specs, I don't have a reference to them, but I 
suspect that there is stuff to be found on Google.

Brian D Heaton wrote:

Stephen,

Very interesting.  I know I've seen all manner of messiness in the past
when folks have monkeyed with balanced pairs.  I'll take your word on
the modeling data.  I've not gone that far in depth with it.
	You don't have the specs on gain adjustment handy do you?  I've
probably got it buried in an old pub somewhere, but I don't have
anything in soft-copy.  

			THX/BDH

	

On Tue, 2003-11-04 at 18:34, Stephen R. Besch wrote:
 

I just finished modelling a standard 4-transformer hybrid coupled to a 
balanced RC transmission line. Cross talk was zero when the hybrid was 
balanced. Inserting a single resistor in  series with tip or ring 
imbalanced the hybrid and cross talk appeared. This could be completely 
compensated with the proper RC on the opposite side of the hybrid, as 
predicted. It made absolutely no difference to the cancellation if the 
resistor was split.  Since a balanced hybrid appears as a pure 
resistance (complex terms are 0)  to the transmission line, placing a 
simple resistor in series with the hybrid (on either side) at the 
termination point will just look like 2 resistors in series and will 
properly terminate the line.  There should be no effects at all from 
doing this other than the loss of some energy in the termination 
resistor, which can be made up for with a boost in Rx gain.

That's because the cores saturate on transformer based hybrids.  This is 
not as likely to occur with active hybrids built with op-amps (which are 
found in almost all modern line cards), although it is possible if the 
gains are high enough.  However the distortion from the clipping would 
be far worse than the echo.
   

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-05 Thread Stephen R. Besch
Jorge Mendoza wrote:

I'm in agree with all explanations regarding the echo and 2/4 wires 
conversion. However I'm wondering if there are other parameters like 
CPU and/or Asterisk configuration involved in the problem with more 
weight than hybrid. Otherwise how do you explain the difference in the 
following scenario:

1.- Crystal clear voice:

[phone1][pabx]-[fxo gateway]--SIP---[fxs 
gateway]--[phone2] 

2.- A lot of echo:

[gnophone or xten]---[ * ]---SIP-[fxs 
gateway]-[phone2] 
First, I assume that the right hand side in both cases is the same.  
Then determine where the echo originates. I would guess that it is 
either coming from the fxs gateway and that there is no echo 
cancellation running on the fxs, while there is on the fxo, or you are 
using an open mic and speaker on the softphone.  In the first case, when 
the fxo is in the circuit, the echo canceller sees the echo - it doesn't 
care where it comes from, the signal will stii autocorrelate because it 
contains a copy of itself - and it gets removed.  In the other case, the 
echo does not get removed because the echo canceller is not running on 
that channel.  Examine the channel status (zap show channel x) and the 
canceller is active when a call is in progress.  In the second case, use 
a headset. Echo cancellers are notoriously poor at cancelling room echo 
very well without very compute intensive algorithms and long tail 
lengths (lots of taps).  It usually reguires a DSP. If it's neither of 
these, then I am stumped.

The first scenario has four 2/4 W conversion.
Well, I only see two possible hybrids here, unless the PABX is running 
analog at the external ports and digital internally -nutty, but possible.

The second one has only two (or one?). 
Probably one.

The * was running in differents CPU, PIII 500 Mhz, PIII 750 Mhz, 128 
Mb to 512 Mb ram with not difference on echo.
We have installed a Mitel 3100 with IP phones at 40 kms within a 
wireless network with not echo at all.



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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-06 Thread Andrew Kohlsmith
> 5) Attempt to balance the hybrid at the 2-line to 4 line interface.

This is _precisely_ why my rollouts are all strongly recommending using a 
channel bank instead of the cheap X100P/TDM400P cards -- a lot of work has 
been put into the hybrid circuitry to dynamically adjust to the line 
impedance.  I've had no serious issues with the X100P/TDM400P in small 
scale stuff but the echo cancel IMO should be done where it originates -- 
at the hybrid.

Having said that, I do have "echocancel=32" in my zapata.conf for the T100P 
connected directly to an Adit600 FXS channel bank.  I also have an old CAC 
AB1 with 12FXS and 12FXO ports I am going to deploy shortly to test things 
like far-end disconnect and other issues.

> be the only real solution.  Part of the problem arises from the use of
> lower impedance telephone wiring nowdays. The typical characteristic
> impedance of Cat5 twisted pair is about 100 ohms and many line cards are
> optimized for a 600 ohm line. This is made worse if the DC resistance of
> the wiring to the CO switch is relatively low.  I haven't tried this

This is a neat idea; something I have not thought of.  However my ideal PSTN 
termination is digital (PRI) ... something to eliminate the hybrid 
altogether, at least on my end.  :-)   For deployments where I am simply 
providing VOIP to an existing phone system, I am recommending installing a 
T100P and a digital trunk for the existing KSU; again to eliminate the 
hybrid mess, or at least push it off to someone else's problem.  :-)

> 6) Try messing with Tx and Rx gains.

Something I have noticed is that on the Adit600 FXS ports, I have had to set 
its RX attenuation to -7dB!!  (TX to -3dB) If my math is correct, that 
means I am attenuating 85% of my incoming signal!  Is this perhaps what you 
are referring to with the super-low impedance?

Thank you for this super technical and informative post.  This is what 
*-users needs... more tech and less running around in circles with the same 
issues over and over!

Regards,
Andrew
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-06 Thread Steve Underwood
Stephen R. Besch wrote:

   5) Attempt to balance the hybrid at the 2-line to 4 line interface.
   Why:  99% of the time, this is where the echo originates 
and this is where is should be fixed.  Unfortunately, this is not for 
the faint of heart, but if your line card has a hybrid balance 
adjustment (many don't), use it.  Also, with multiple simultaneous 
calls, this may be the only real solution.  Part of the problem arises 
from the use of lower impedance telephone wiring nowdays. The typical 
characteristic impedance of Cat5 twisted pair is about 100 ohms and 
many line cards are optimized for a 600 ohm line. This is made worse 
if the DC resistance of the wiring to the CO switch is relatively 
low.  I haven't tried this myself, but you might try something as 
simple as a 500 ohm variable resistor in series with the ring line and 
adjust for minimum echo.  If it gets worse, you haven't lost anything, 
just take the resistor out of the line. If it works, measure the value 
of the resistor when set for minimum echo and replace it with a fixed 
value resistor.
Tweaking the hybrid is really a waste of time. Most don't permit 
tweaking for this reason. Any change to the circuit, like changing to 
another phone (perhaps even of the same model) generally defeats the 
effect of any tweaking on the short lines of most PBXs. A well designed 
hybrid is fairly relaxed about termination, though the return loss can 
vary a lot across the audio band. Most approvals specs only call for 
about 12dB of return loss, and you will seldom see more than 20dB - even 
with hand tweaking. Whatever you do with the hybrid, only proper echo 
cancellation will clean things up well enough for good VoIP (or 
cellphone calls, which suffer similar high latency).

Actually twisted pair are generally below 150ohms. No line can have an 
impedance higher than 377ohms. 600ohm termiation is a fudge. On long 
lines the fudge doesn't work well, and loading coils are needed to 
refudge things. ADSL can't work with the loading coils in place, so they 
are being stripped out in many places. Such is life - messy!

Regards,
Steve
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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-06 Thread Stephen R. Besch
Andrew Kohlsmith wrote:

   5) Attempt to balance the hybrid at the 2-line to 4 line interface.
   

This is _precisely_ why my rollouts are all strongly recommending using a 
channel bank instead of the cheap X100P/TDM400P cards -- a lot of work has 
been put into the hybrid circuitry to dynamically adjust to the line 
impedance. 

God, I wish I could be so sure of that.  I've looked at the circuitry on 
some high end channel bank active hybrids. SPICE modeling predicts a 
maximum 26 dB attenuation of the returned echo, even with a balanced 
line.  A simple circuitry change which adds a balance adjustment should 
permit cancellation to approach the parctical limit of a good quality 
op-amp (60-100 dB).  I don't know what the Digium stuff looks like, so I 
can't comment on it.

I've had no serious issues with the X100P/TDM400P in small 
scale stuff but the echo cancel IMO should be done where it originates -- 
at the hybrid.

Having said that, I do have "echocancel=32" in my zapata.conf for the T100P 
connected directly to an Adit600 FXS channel bank.

Did it help?

be the only real solution.  Part of the problem arises from the use of
lower impedance telephone wiring nowdays. The typical characteristic
impedance of Cat5 twisted pair is about 100 ohms and many line cards are
optimized for a 600 ohm line. This is made worse if the DC resistance of
the wiring to the CO switch is relatively low.  I haven't tried this
   

This is a neat idea; something I have not thought of.  However my ideal PSTN 
termination is digital (PRI) ... something to eliminate the hybrid 
altogether, at least on my end.  :-)   For deployments where I am simply 
providing VOIP to an existing phone system, I am recommending installing a 
T100P and a digital trunk for the existing KSU; again to eliminate the 
hybrid mess, or at least push it off to someone else's problem.  :-)

I hope someone tries it and reports back. I may do it myself if I can 
get the time.  Hard to do when the system is up and running.

   6) Try messing with Tx and Rx gains.
   

Something I have noticed is that on the Adit600 FXS ports, I have had to set 
its RX attenuation to -7dB!!  (TX to -3dB) If my math is correct, that 
means I am attenuating 85% of my incoming signal!  Is this perhaps what you 
are referring to with the super-low impedance?

I hate decibels!  Technically, dB is defined either for power gain 
(10log(P/Pr)) or Voltage gain (20log(V/Vr)). They are related via the 
proportionality between power and voltage (P prop to V squared).  When 
you move the square out of the log, it introduces the factor of 2 
difference. The problem with all this is that many people are very 
sloppy about specifying whether they mean power gain or voltage gain.  
It is especially problematical when one is talking about line impedance 
matching, which affects power transfer.  However, once you are past the 
hybrid and into the amplifiers, you are talkin about voltage gain and 
should use the '20log' formula.  In this case, -7dB = 
10^^(-7/20)=44.7%.  In otherwords, you are losing 55.3% of the signal, 
just over half.

The low impedance is another, related issue.  Theoretically, when 
everyone is operating at the characteristic impedance of the line (which 
is determined by the capacitance of the wiring, spacing of the wires, 
wire gauge, insulation material, degree if twist, etc), all of the power 
delivered to the line at the sending end will be transferred to the 
line, and all of the power at the receiving end will be accepted by the 
load.  Under any other conditions, some of the power will be reflected 
back onto the line.  Delay is only a few ns per foot, so this doesn't 
amount to much in an analog only system with wires that are only a few 
miles long.

In the present case, the real echo problem arises because of how the 
hybrid sees the line impedance.  In order for the hybrid to work, it 
must subtract an exact copy of the transmitted signal from the received 
signal.  Since there is inductance and capacitance involved, there are 
also phase shifts, so it isn't enough to just have a signal of the same 
amplitude.  The phase also has to be matched.  Mismatching the impedance 
throws off both the phase and the amplitude of the copy of the 
transmitted signal that is subtracted, resulting in imperfect 
cancellation and an echo.

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Re: [Asterisk-Users] Anyone using * in a live production environment?

2003-11-06 Thread Steve Underwood
Stephen R. Besch wrote:

God, I wish I could be so sure of that.  I've looked at the circuitry 
on some high end channel bank active hybrids. SPICE modeling predicts 
a maximum 26 dB attenuation of the returned echo, even with a balanced 
line.  A simple circuitry change which adds a balance adjustment 
should permit cancellation to approach the parctical limit of a good 
quality op-amp (60-100 dB).  I don't know what the Digium stuff looks 
like, so I can't comment on it.
The spice modeling is rather idealised if you get those figures. Few 
hybrids ever give more than 20dB. If they achieve more than 12dB across 
most of the audio band they pass the approvals. Most *only just* pass 
the approvals. What would be the point in getting great results at the 
channel bank, when the phone's own hybrid still gives you a -12dB echo? 
The phone tends to be worse than the other end. This is why VoIP systems 
have to use echo cancellation. Hybrids are for little more than keeping 
the feedback below the oscillation point.

Regards,
Steve
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