RE: [Asterisk-Users] SPA 841 form SIPURA

2005-08-10 Thread gw
They'll like the polycoms.   I only wish my cisco 7960 had a hold and
transfer button as opposed to soft keys. The cisco has a nicer handset
and feel about it, but the functions of the ip600's I have are much
nicer, especially the ability to split a conference.

I tried an 841, and hate it to death compared to the better phones.  I
believe they are definitely worth the extra money.

Regards,
Greg

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hugh L.
Johnson
Sent: Tuesday, August 09, 2005 3:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] SPA 841 form SIPURA

> I don't know if I'd recommend them.  There is a lot of personal 
> preference involved and the 841 certainly seems to be able to provoke 
> strong dislike for people.

I switched my business from our old PBX to Asterisk 3-4 months ago.
Some folks hate "Asterisk"...I've attempted to convince them that they
don't hate the system that they hate the 841 phones.

I, and the more technical people in the company, have no problem with
the 841s.  There are certainly limitations..cheap handset, unusable
speakerphone, spongy keys..but that is what we expected from a $60 phone
(eBay).  

I'm putting in an order for some Polycom 500s for the whiners later this
week.



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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-09 Thread Hugh L. Johnson
> I don't know if I'd recommend them.  There is a lot of personal 
> preference involved and the 841 certainly seems to be able to provoke 
> strong dislike for people.

I switched my business from our old PBX to Asterisk 3-4 months ago.
Some folks hate "Asterisk"...I've attempted to convince them that they
don't hate the system that they hate the 841 phones.

I, and the more technical people in the company, have no problem with
the 841s.  There are certainly limitations..cheap handset, unusable
speakerphone, spongy keys..but that is what we expected from a $60 phone
(eBay).  

I'm putting in an order for some Polycom 500s for the whiners later this
week.



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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-09 Thread Steve Maroney


Yes, I agree, the coiled handset cable is crap. It stretches out too easy.

Thank you,
Steve Maroney

On Tue, 9 Aug 2005, Peter Wemm wrote:

> On Monday 08 August 2005 11:16 am, Alvaro Parres wrote:
> > We have been using SIPURA and have no problem. With the last firmware
> > and silence supression off.
>
> I have one.  I initially hated it, but it grew on me a lot.  I got a
> GXP2000 to replace it but never got around to it.  I find the GXP2000
> too limiting now.  The thing that bugs me about the SPA841 still is the
> lack of backlight on the display.
>
> Oh, and get a decent $0.10 handset cord.  The one that came with the
> SPA841 was pure nasty junk.
>
> I don't know if I'd recommend them.  There is a lot of personal
> preference involved and the 841 certainly seems to be able to provoke
> strong dislike for people.
>
> > On 8/7/05, Paul Dugas <[EMAIL PROTECTED]> wrote:
> > > On Sun, August 7, 2005 1:15 pm, Thierry Wehr said:
> > > > This is not true
> > > > You have to switch to last firmware and/or disable silent
> > > > suppression
> > >
> > > I believe Thierry is not alone in having success with these units.
> > > I cannot explain it but my guess is that there are some
> > > inconsistencies in their hardware or something in the myriad of
> > > configuration setting is awry.  I've been contacting Sipura for
> > > help with the problems but have received nothing other than "try
> > > this updated firmware".  I've been religiously checking for, and
> > > installing, any upgrades posted on their support site.  None have
> > > addressed the handset voice quality or inaudible speaker-phone
> > > problems I am getting.
> > >
> > > I intend to keep one of the 7 I have as a test unit but will be
> > > ebay'ing the other 6; gently used, original packaging if anybody's
> > > interested ;)
>
> --
> Peter Wemm - [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
> "All of this is for nothing if we don't go to the stars" - JMS/B5
> ___
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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-09 Thread Peter Wemm
On Monday 08 August 2005 11:16 am, Alvaro Parres wrote:
> We have been using SIPURA and have no problem. With the last firmware
> and silence supression off.

I have one.  I initially hated it, but it grew on me a lot.  I got a 
GXP2000 to replace it but never got around to it.  I find the GXP2000 
too limiting now.  The thing that bugs me about the SPA841 still is the 
lack of backlight on the display.

Oh, and get a decent $0.10 handset cord.  The one that came with the 
SPA841 was pure nasty junk.

I don't know if I'd recommend them.  There is a lot of personal 
preference involved and the 841 certainly seems to be able to provoke 
strong dislike for people.

> On 8/7/05, Paul Dugas <[EMAIL PROTECTED]> wrote:
> > On Sun, August 7, 2005 1:15 pm, Thierry Wehr said:
> > > This is not true
> > > You have to switch to last firmware and/or disable silent
> > > suppression
> >
> > I believe Thierry is not alone in having success with these units. 
> > I cannot explain it but my guess is that there are some
> > inconsistencies in their hardware or something in the myriad of
> > configuration setting is awry.  I've been contacting Sipura for
> > help with the problems but have received nothing other than "try
> > this updated firmware".  I've been religiously checking for, and
> > installing, any upgrades posted on their support site.  None have
> > addressed the handset voice quality or inaudible speaker-phone
> > problems I am getting.
> >
> > I intend to keep one of the 7 I have as a test unit but will be
> > ebay'ing the other 6; gently used, original packaging if anybody's
> > interested ;)

-- 
Peter Wemm - [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
"All of this is for nothing if we don't go to the stars" - JMS/B5
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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-08 Thread Alvaro Parres
We have been using SIPURA and have no problem. With the last firmware
and silence supression off.



On 8/7/05, Paul Dugas <[EMAIL PROTECTED]> wrote:
> On Sun, August 7, 2005 1:15 pm, Thierry Wehr said:
> > This is not true
> > You have to switch to last firmware and/or disable silent suppression
> 
> I believe Thierry is not alone in having success with these units.  I
> cannot explain it but my guess is that there are some inconsistencies in
> their hardware or something in the myriad of configuration setting is
> awry.  I've been contacting Sipura for help with the problems but have
> received nothing other than "try this updated firmware".  I've been
> religiously checking for, and installing, any upgrades posted on their
> support site.  None have addressed the handset voice quality or inaudible
> speaker-phone problems I am getting.
> 
> I intend to keep one of the 7 I have as a test unit but will be ebay'ing
> the other 6; gently used, original packaging if anybody's interested ;)
> 
> Cheers!
> --
> Paul Dugas, Computer Engineer   Dugas Enterprises, LLC
> [EMAIL PROTECTED] phone: 404-932-1355   522 Black Canyon Park
> http://dugas.cc fax: 866-751-6494   Canton, GA 30114 USA
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RE: [Asterisk-Users] SPA 841 form SIPURA

2005-08-07 Thread Paul Dugas
On Sun, August 7, 2005 1:15 pm, Thierry Wehr said:
> This is not true
> You have to switch to last firmware and/or disable silent suppression

I believe Thierry is not alone in having success with these units.  I
cannot explain it but my guess is that there are some inconsistencies in
their hardware or something in the myriad of configuration setting is
awry.  I've been contacting Sipura for help with the problems but have
received nothing other than "try this updated firmware".  I've been
religiously checking for, and installing, any upgrades posted on their
support site.  None have addressed the handset voice quality or inaudible
speaker-phone problems I am getting.

I intend to keep one of the 7 I have as a test unit but will be ebay'ing
the other 6; gently used, original packaging if anybody's interested ;)

Cheers!
-- 
Paul Dugas, Computer Engineer   Dugas Enterprises, LLC
[EMAIL PROTECTED] phone: 404-932-1355   522 Black Canyon Park
http://dugas.cc fax: 866-751-6494   Canton, GA 30114 USA
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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-07 Thread Derek

[EMAIL PROTECTED] wrote:

 How good is :SPA 841 form SIPURA. 
 

I won't be ordering any more of them...  One of the units we ordered had 
problems with the dial pad not registering the correct key press.  i.e. 
when pressing the line 1 button line 2 would activate and dialing 5 
would dial 5 and 8.


I would also agree with Paul that the voice quality was poor...


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RE: [Asterisk-Users] SPA 841 form SIPURA

2005-08-07 Thread Thierry Wehr
> -Message d'origine-
> De : [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] De la part 
> de Paul Dugas
> Envoyé : dimanche 7 août 2005 16:11
> À : Asterisk Mailing List
> Objet : Re: [Asterisk-Users] SPA 841 form SIPURA
> 
> On Sun, August 7, 2005 2:07 am, [EMAIL PROTECTED] said:
> > How good is :SPA 841 form SIPURA.
> 
> Not good if voice quality is a requirement.  Talking on the 
> handset sounds to the caller and callee like you're on one of 
> those really old speakerphones that clips the beginning of 
> each phrase after a pause. 
> There's a ramp-down of white-noise at the end of each phrase.

This is not true
You have to switch to last firmware and/or disable silent suppression

> The speakerphone is totally useless as the user is completely 
> inaudable unless yelling with their face directly in front of 
> the unit.

Have a look at last firmware and user setup

Best Reagrds
Thierry

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Re: [Asterisk-Users] SPA 841 form SIPURA

2005-08-07 Thread Paul Dugas
On Sun, August 7, 2005 2:07 am, [EMAIL PROTECTED] said:
> How good is :SPA 841 form SIPURA.

Not good if voice quality is a requirement.  Talking on the handset sounds
to the caller and callee like you're on one of those really old
speakerphones that clips the beginning of each phrase after a pause. 
There's a ramp-down of white-noise at the end of each phrase.

The speakerphone is totally useless as the user is completely inaudable
unless yelling with their face directly in front of the unit.

I've fiddled with a batch of 7 of them, with little useful support from
Sipura by-the-way, for a few months and finally gave up last week.  I
ordered a batch of Polycom IP501 units to replace them.

I should also mention that Sipura's support systems appear to have
recently changed.  I used to get a real person with a useful response or
valid request for more info within a day, usually within a few hours.  I
just had a SPA-3000 fail with a hardware problem and spent over a week
going back and forth with a tech support person who was obviously just
cutting and pasting responses from a crib sheet.  He knew almost nothing
about the product and didn't understand wat I was writing.  Tech support
has gone from good to intolerable IMHO.

Their SIP implementations seem fine.  I've not had any trouble getting
them to work with Asterisk.  I like their ATAs and the SPA-3000 is awesome
IMHO.  Their 841 is a unmentinable corpse-strewn horror.  Their support is
going to the dogs with their recent acquisition by Linksys/Cisco.

My $0.02,

Paul

-- 
Paul Dugas, Computer Engineer   Dugas Enterprises, LLC
[EMAIL PROTECTED] phone: 404-932-1355   522 Black Canyon Park
http://dugas.cc fax: 866-751-6494   Canton, GA 30114 USA
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