Re: [Asterisk-Users] Voiceglo questions
> 1. Can someone confirm whether Voiceglo needs to use SIP or > can it handle IAX? This link seems to indicate it uses SIP: > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > although other messages on the mailing list indicate that > Voiceglo is using Asterisk in its internal architecture. The MTAs they sell use SIP. Their softphone uses IAX1. > 2. Voiceglo's "support" keeps telling us we need to purchase an > MTA (Multimedia Terminal Adapter), essentially an analog to digital > box, described here: http://www.voiceglo.com/pages/Products_equipment.html > Since we're using SIP phones and Asterisk, we have no need for this, > right? They "support" connecting via equipment/software purchased through them. You are on your own, when connecting your own Asterisk implementation to their network. > 3. Any words of warning or praise from clients of Voiceglo? They (atleast under SIP) use DTMF inband detection for DTMF after initial call setup. They also use g729. This means that while someone is talking you will hear a DTMF every once in a while. Also, when trying to get through DTMF menus is difficult. You get missed or double digits. -- END OF LINE -MCP ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions
On Thu, 5 Feb 2004, Michael Swan wrote: > We're just about to bring up Asterisk in a small business setting > with a broadband carrier. In this case, we have no reason to have > any POTS lines to make incoming and outgoing calls using our > SIP phones (Cisco 7960, 7940 and Grandstream 102.) We're > probably selecting Voiceglo simply because we can transfer our > existing local lines from an area code they handle (925). > > We've talked to a *lot* of broadband carriers, all of whom are > stunningly unable to answer our basic questions about our > proposed architecture. The one notable exception to this is > Nufone which, unfortunately, doesn't service our local area code. > > A couple of questions for Voiceglo/Asterisk users: > > 1. Can someone confirm whether Voiceglo needs to use SIP or > can it handle IAX? This link seems to indicate it uses SIP: > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > although other messages on the mailing list indicate that > Voiceglo is using Asterisk in its internal architecture. Voiceglo uses * servers (It identifies itself in the SIP headers, which you'll see when you turn debugging on). Their free webphone gadget uses IAX, while the pay-to-use services use SIP. (g711 and g729 codecs) > 2. Voiceglo's "support" keeps telling us we need to purchase an > MTA (Multimedia Terminal Adapter), essentially an analog to digital > box, described here: http://www.voiceglo.com/pages/Products_equipment.html > Since we're using SIP phones and Asterisk, we have no need for this, > right? > > 3. Any words of warning or praise from clients of Voiceglo? I actually just signed up with them Tuesday of last week. My USB phone hasn't arrived yet, which means 9 of my 14 day "risk free guarantee" has already passed -- and I wouldn't have been able to even try the service yet if not for my determination to "make it work." As you have discovered, they are very clear about not supporting anything but the MTA and USB phone available through them. The support people seem to be unaware of SIP or the fact that they aren't the only ones who use it. When I have called their support with any type of question, they keep telling me that I have to wait until I receive the USB phone and CD. Whatever. If you sign up for the USB phone, they'll send you a Windows registry file which contains your username and password (it's plaintext). You can use these to make any SIP client connect to their server. I haven't heard from anybody who got the MTA; it may be more difficult to discover your login info this route because the MTA probably comes pre-configured. I've been having some struggles with it so far: - when I use the xten softphone to call through my * and into voiceglo, the call fails because of some g729/ulaw codec issue. But when I connect the xten softphone directly to voiceglo, it works fine. Stranger still, if I use the SJ Labs softphone to call through my * and into voiceglo, it works. I don't know why. I also don't have a g729 license yet, and that may fix the issue * has when I use the xten client. - dmtf doesn't work reliably (not at all for me). When I call my voiceglo number and * answers, the menus and such don't work because of this. (they do work when I call in through iaxtel, FWD, etc) I haven't gotten around to bothering them about this yet. Since I'm using this for home use, it isn't a huge deal right now. And it still beats signing up for Vonage and paying $40 whenever I decide to end my service. The voice quality has been fairly good in my experience, but I wouldn't rate the support very highly. Greg ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions
You forgot to mention they have incredibly poor web page Javascript. You cannot use Mozilla to subscribe. cameron. On Thu, 5 Feb 2004, Greg Hill wrote: > On Thu, 5 Feb 2004, Michael Swan wrote: > > We're just about to bring up Asterisk in a small business setting > > with a broadband carrier. In this case, we have no reason to have > > any POTS lines to make incoming and outgoing calls using our > > SIP phones (Cisco 7960, 7940 and Grandstream 102.) We're > > probably selecting Voiceglo simply because we can transfer our > > existing local lines from an area code they handle (925). > > > > We've talked to a *lot* of broadband carriers, all of whom are > > stunningly unable to answer our basic questions about our > > proposed architecture. The one notable exception to this is > > Nufone which, unfortunately, doesn't service our local area code. > > > > A couple of questions for Voiceglo/Asterisk users: > > > > 1. Can someone confirm whether Voiceglo needs to use SIP or > > can it handle IAX? This link seems to indicate it uses SIP: > > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > > although other messages on the mailing list indicate that > > Voiceglo is using Asterisk in its internal architecture. > > Voiceglo uses * servers (It identifies itself in the SIP headers, which > you'll see when you turn debugging on). Their free webphone gadget uses > IAX, while the pay-to-use services use SIP. (g711 and g729 codecs) > > > 2. Voiceglo's "support" keeps telling us we need to purchase an > > MTA (Multimedia Terminal Adapter), essentially an analog to digital > > box, described here: http://www.voiceglo.com/pages/Products_equipment.html > > Since we're using SIP phones and Asterisk, we have no need for this, > > right? > > > > 3. Any words of warning or praise from clients of Voiceglo? > > I actually just signed up with them Tuesday of last week. My USB phone > hasn't arrived yet, which means 9 of my 14 day "risk free guarantee" has > already passed -- and I wouldn't have been able to even try the service > yet if not for my determination to "make it work." > > As you have discovered, they are very clear about not supporting anything > but the MTA and USB phone available through them. The support people seem > to be unaware of SIP or the fact that they aren't the only ones who use > it. When I have called their support with any type of question, they keep > telling me that I have to wait until I receive the USB phone and CD. > Whatever. > > If you sign up for the USB phone, they'll send you a Windows registry file > which contains your username and password (it's plaintext). You can use > these to make any SIP client connect to their server. I haven't heard from > anybody who got the MTA; it may be more difficult to discover your login > info this route because the MTA probably comes pre-configured. > > I've been having some struggles with it so far: > - when I use the xten softphone to call through my * and into voiceglo, > the call fails because of some g729/ulaw codec issue. But when I connect > the xten softphone directly to voiceglo, it works fine. Stranger still, if > I use the SJ Labs softphone to call through my * and into voiceglo, it > works. I don't know why. I also don't have a g729 license yet, and that > may fix the issue * has when I use the xten client. > > - dmtf doesn't work reliably (not at all for me). When I call my voiceglo > number and * answers, the menus and such don't work because of this. > (they do work when I call in through iaxtel, FWD, etc) I haven't gotten > around to bothering them about this yet. Since I'm using this for home > use, it isn't a huge deal right now. And it still beats signing up for > Vonage and paying $40 whenever I decide to end my service. > > The voice quality has been fairly good in my experience, but I wouldn't > rate the support very highly. > > Greg > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions
I cannot recommend using Voiceglo for a business. Unless ringing and DTMF start working in a sensible way. Call quality has been reasonable. If you ignore that I would recommend: g729 licenses for Asterisk Broadband? Are you going to QoS to the broadband connection? How broad is your broadband? It is very likely that some customers will notice you are on a VoIP system, because call quality with Voiceglo is very similar to a cellular phone. I would plan to test call quality with Voiceglo in a production situation quite thoroughly. cameron. On Thu, 5 Feb 2004, Michael Swan wrote: > Hi, > > We're just about to bring up Asterisk in a small business setting > with a broadband carrier. In this case, we have no reason to have > any POTS lines to make incoming and outgoing calls using our > SIP phones (Cisco 7960, 7940 and Grandstream 102.) We're > probably selecting Voiceglo simply because we can transfer our > existing local lines from an area code they handle (925). > > We've talked to a *lot* of broadband carriers, all of whom are > stunningly unable to answer our basic questions about our > proposed architecture. The one notable exception to this is > Nufone which, unfortunately, doesn't service our local area code. > > A couple of questions for Voiceglo/Asterisk users: > > 1. Can someone confirm whether Voiceglo needs to use SIP or > can it handle IAX? This link seems to indicate it uses SIP: > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > although other messages on the mailing list indicate that > Voiceglo is using Asterisk in its internal architecture. > > 2. Voiceglo's "support" keeps telling us we need to purchase an > MTA (Multimedia Terminal Adapter), essentially an analog to digital > box, described here: http://www.voiceglo.com/pages/Products_equipment.html > Since we're using SIP phones and Asterisk, we have no need for this, > right? > > 3. Any words of warning or praise from clients of Voiceglo? > > Thanks for any advice/help. > > Michael Swan > Neon Software, Inc. > > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions, IAX
- Original Message - From: "Michael Swan" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, February 05, 2004 5:23 PM Subject: [Asterisk-Users] Voiceglo questions > > 1. Can someone confirm whether Voiceglo needs to use SIP or > can it handle IAX? This link seems to indicate it uses SIP: > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > although other messages on the mailing list indicate that > Voiceglo is using Asterisk in its internal architecture. > Brian West indicated in this post http://lists.digium.com/pipermail/asterisk-users/2003-December/029076.html that he had Asterisk registering using IAX. Can Brian or anyone else post a copy of their IAX.conf Thanks ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions, IAX
IAX is what they use with glophone. http://webphone.voiceglo.com. It is a seperate server from the myphone.voiceglo.com SIP gateway. The IAX gateway is msps01-nyc.voiceglo.com on port 5036. cameron. On Thu, 5 Feb 2004, Jim Flagg wrote: > - Original Message - > From: "Michael Swan" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, February 05, 2004 5:23 PM > Subject: [Asterisk-Users] Voiceglo questions > > > > 1. Can someone confirm whether Voiceglo needs to use SIP or > > can it handle IAX? This link seems to indicate it uses SIP: > > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > > although other messages on the mailing list indicate that > > Voiceglo is using Asterisk in its internal architecture. > > > > Brian West indicated in this post > http://lists.digium.com/pipermail/asterisk-users/2003-December/029076.html > that he had Asterisk registering using IAX. > > Can Brian or anyone else post a copy of their IAX.conf > > Thanks > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users > > ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Voiceglo questions, IAX
how many simultanius calls does voiceglo permit??? Miguel On Fri, 2004-02-06 at 01:28, Cameron Palmer wrote: > IAX is what they use with glophone. http://webphone.voiceglo.com. It is a > seperate server from the myphone.voiceglo.com SIP gateway. The IAX gateway > is msps01-nyc.voiceglo.com on port 5036. > > cameron. > > On Thu, 5 Feb 2004, Jim Flagg wrote: > > > - Original Message - > > From: "Michael Swan" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Thursday, February 05, 2004 5:23 PM > > Subject: [Asterisk-Users] Voiceglo questions > > > > > > 1. Can someone confirm whether Voiceglo needs to use SIP or > > > can it handle IAX? This link seems to indicate it uses SIP: > > > http://www.mail-archive.com/[EMAIL PROTECTED]/msg20561.html > > > although other messages on the mailing list indicate that > > > Voiceglo is using Asterisk in its internal architecture. > > > > > > > Brian West indicated in this post > > http://lists.digium.com/pipermail/asterisk-users/2003-December/029076.html > > that he had Asterisk registering using IAX. > > > > Can Brian or anyone else post a copy of their IAX.conf > > > > Thanks > > ___ > > Asterisk-Users mailing list > > [EMAIL PROTECTED] > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > ___ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: >http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
