Re: [AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Thanks for the replies, very helpful.

Unfortunately the RSP has terrible customer service and they had “no process” 
to make any changes, we ended up working with NBN direct.

They are sending a contractor to work out how big the job is.

Originally they were talking about scoping works and assigning a project 
manager…. to move an NTD 10 metres in the same building.

Anyhoo, we’re on it now and waiting to hear their feedback, however I will also 
explore engaging a certified fibre installer.

Cheers



D.

From: AusNOG [mailto:ausnog-boun...@lists.ausnog.net] On Behalf Of Jennifer Sims
Sent: Monday, 5 August 2019 10:00 AM
To: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] Relocating an NBN connection within the same building

You could just ask your RSP to raise a service request with NBN who can then 
have it moved, you'd still have to pay for that change but then you'd know it 
was done by NBN and they can't sook about it.

On Mon, Aug 5, 2019 at 9:32 AM Damian Ivereigh 
mailto:d...@launtel.net.au>> wrote:

Is an FTTP NTD that needs moving? You can just look for an NBN certified fibre 
installer and they will do it for you.

I am not sure about an Enterprise Ethernet connection, but I don't see how it 
would be any different.

Damian

On 30/07/19 18:10, Darren Moss wrote:
Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we’re just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.


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Re: [AusNOG] Relocating an NBN connection within the same building

[Jennifer Sims]

You could just ask your RSP to raise a service request with NBN who can
then have it moved, you'd still have to pay for that change but then you'd
know it was done by NBN and they can't sook about it.

On Mon, Aug 5, 2019 at 9:32 AM Damian Ivereigh  wrote:

> Is an FTTP NTD that needs moving? You can just look for an NBN certified
> fibre installer and they will do it for you.
>
> I am not sure about an Enterprise Ethernet connection, but I don't see how
> it would be any different.
>
> Damian
>
> On 30/07/19 18:10, Darren Moss wrote:
>
> Hi All,
>
>
>
> We have a business NBN connection which needs to be moved from a cabinet
> in our office to a common cabinet where all carriers come into the
> building, then patched across.
>
>
>
> They are about 10 metres apart on the same floor.
>
>
>
> I am struggling to get our ISP or NBN to understand what needs to be done,
> we’re just going round and round with them telling us we have 4 ports on
> our service and we can plug into any of those. G. NBN has a shared
> infrastructure in the common carrier room which we need to plug into (ie:
> we need to remove our NBN fibre box and plug into the NBN building based
> infrastructure).
>
>
>
> Has anyone here moved an existing NBN fibre service from one room to
> another in the same building ?
>
>
>
> Happy to hear your thoughts and suggestions on how best to achieve this.
>
>
>
> Many thanks
>
>
>
> Darren.
>
>
> ___
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> listAusNOG@lists.ausnog.nethttp://lists.ausnog.net/mailman/listinfo/ausnog
>
>
> --
> Launtel - We're at your call
> Tel: 1800LAUNTEL (1800528683)
> Mob: 0418217582
> Fax: 1300784109http://www.launtel.net.au
>
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Re: [AusNOG] Relocating an NBN connection within the same building

[Damian Ivereigh]

Is an FTTP NTD that needs moving? You can just look for an NBN certified 
fibre installer and they will do it for you.


I am not sure about an Enterprise Ethernet connection, but I don't see 
how it would be any different.


Damian


On 30/07/19 18:10, Darren Moss wrote:


Hi All,

We have a business NBN connection which needs to be moved from a 
cabinet in our office to a common cabinet where all carriers come into 
the building, then patched across.


They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be 
done, we’re just going round and round with them telling us we have 4 
ports on our service and we can plug into any of those. G. NBN has 
a shared infrastructure in the common carrier room which we need to 
plug into (ie: we need to remove our NBN fibre box and plug into the 
NBN building based infrastructure).


Has anyone here moved an existing NBN fibre service from one room to 
another in the same building ?


Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.



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Fax: 1300784109
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Re: [AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Thanks Cameron.

Yes there is an ID for the NBN common infrastructure.

Regards,


Darren Moss
General Manager

Cloud365 Australia Pty Limited
Managed Cloud Computing

[p] 1800 888 365 extension 105
[f] 03 9017 2287

[e] darren.m...@cloud365.com.au
[w]www.cloud365.com.au

Level 1, 1 Queens Road,
Melbourne VIC 3004




On Tue, Jul 30, 2019 at 7:32 PM +1000, "Cameron Murray" 
mailto:cameron.mur...@gmail.com>> wrote:

Seems like you need to have a new LOCID made for the common space then get them 
to relocate the service to the new LOCID.

You might find there already is one.

On Tue, 30 Jul. 2019, 6:10 pm Darren Moss, 
mailto:darren.m...@cloud365.com.au>> wrote:
Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we’re just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.
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Re: [AusNOG] Relocating an NBN connection within the same building

[Cameron Murray]

Seems like you need to have a new LOCID made for the common space then get
them to relocate the service to the new LOCID.

You might find there already is one.

On Tue, 30 Jul. 2019, 6:10 pm Darren Moss, 
wrote:

> Hi All,
>
>
>
> We have a business NBN connection which needs to be moved from a cabinet
> in our office to a common cabinet where all carriers come into the
> building, then patched across.
>
>
>
> They are about 10 metres apart on the same floor.
>
>
>
> I am struggling to get our ISP or NBN to understand what needs to be done,
> we’re just going round and round with them telling us we have 4 ports on
> our service and we can plug into any of those. G. NBN has a shared
> infrastructure in the common carrier room which we need to plug into (ie:
> we need to remove our NBN fibre box and plug into the NBN building based
> infrastructure).
>
>
>
> Has anyone here moved an existing NBN fibre service from one room to
> another in the same building ?
>
>
>
> Happy to hear your thoughts and suggestions on how best to achieve this.
>
>
>
> Many thanks
>
>
>
> Darren.
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>
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[AusNOG] Relocating an NBN connection within the same building

[Darren Moss]

Hi All,

We have a business NBN connection which needs to be moved from a cabinet in our 
office to a common cabinet where all carriers come into the building, then 
patched across.

They are about 10 metres apart on the same floor.

I am struggling to get our ISP or NBN to understand what needs to be done, 
we're just going round and round with them telling us we have 4 ports on our 
service and we can plug into any of those. G. NBN has a shared 
infrastructure in the common carrier room which we need to plug into (ie: we 
need to remove our NBN fibre box and plug into the NBN building based 
infrastructure).

Has anyone here moved an existing NBN fibre service from one room to another in 
the same building ?

Happy to hear your thoughts and suggestions on how best to achieve this.

Many thanks

Darren.
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