Re: [AusNOG] Telstra Gateway Pro DSL modem issues?
Agreed on the garbage part, replace it with something half decent. I've seen issues like this ranging to adding port forwards and the port is still closed, to things like the 4G modems they ship with (ZTE ones, not Huawei) becoming too hot and burning themselves out. ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
Re: [AusNOG] Telstra Gateway Pro DSL modem issues?
These are based off of Netgear hardware if I remember correctly and are absolute garbage. On Thu, 20 Dec 2018 at 17:54, Narelle Clark wrote: > LOL I wish. They're barely up to remove the cable and power cycle. To > top it all off the customer is in remote NSW. > > I may be asking for remote hands tomorrow... > > I'll take that as a yes, you've seen this before? It's one with fail > over to a dongle and the dongle is working fine. All other cisterns > flushing nicely. > > > Narelel > > On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins > wrote: > > > > 1 - Does customer know how to save config to non volatile storage? > > 2 - Update firmware (shellshock etc.) & change credentials / disable > remote access > > 3 - Replace hardware (failed flash storage) > > > > Kind regards > > > > Paul Wilkins > > > > On Thu, 20 Dec 2018 at 16:39, Narelle Clark wrote: > >> > >> Hi folks > >> I've got a customer with a Telstra Gateway Pro DSL modem that is > >> repeatedly losing its credentials and Telstra's advice are to do a > >> factory reset. > >> > >> Has anyone else seen this problem? > >> > >> > >> -- > >> > >> Narelle Clark > >> narel...@gmail.com > >> ___ > >> AusNOG mailing list > >> AusNOG@lists.ausnog.net > >> http://lists.ausnog.net/mailman/listinfo/ausnog > > > > -- > > > Narelle > narel...@gmail.com > ___ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog > ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
Re: [AusNOG] Telstra Gateway Pro DSL modem issues?
I should have also said this is supposed to be a business grade service... I am also being told that the 4G fail over shouldn't be working (which thank the goats it is) as the DSL link is up - PPoE is not - so that makes sense to me to invoke a fail over condition. Service was working fine until recently... Narelle On Thu, Dec 20, 2018 at 5:54 PM Narelle Clark wrote: > > LOL I wish. They're barely up to remove the cable and power cycle. To > top it all off the customer is in remote NSW. > > I may be asking for remote hands tomorrow... > > I'll take that as a yes, you've seen this before? It's one with fail > over to a dongle and the dongle is working fine. All other cisterns > flushing nicely. > > > Narelel > > On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins wrote: > > > > 1 - Does customer know how to save config to non volatile storage? > > 2 - Update firmware (shellshock etc.) & change credentials / disable remote > > access > > 3 - Replace hardware (failed flash storage) > > > > Kind regards > > > > Paul Wilkins > > > > On Thu, 20 Dec 2018 at 16:39, Narelle Clark wrote: > >> > >> Hi folks > >> I've got a customer with a Telstra Gateway Pro DSL modem that is > >> repeatedly losing its credentials and Telstra's advice are to do a > >> factory reset. > >> > >> Has anyone else seen this problem? > >> > >> > >> -- > >> > >> Narelle Clark > >> narel...@gmail.com > >> ___ > >> AusNOG mailing list > >> AusNOG@lists.ausnog.net > >> http://lists.ausnog.net/mailman/listinfo/ausnog > > > > -- > > > Narelle > narel...@gmail.com -- Narelle narel...@gmail.com ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
Re: [AusNOG] Telstra Gateway Pro DSL modem issues?
LOL I wish. They're barely up to remove the cable and power cycle. To top it all off the customer is in remote NSW. I may be asking for remote hands tomorrow... I'll take that as a yes, you've seen this before? It's one with fail over to a dongle and the dongle is working fine. All other cisterns flushing nicely. Narelel On Thu, Dec 20, 2018 at 5:49 PM Paul Wilkins wrote: > > 1 - Does customer know how to save config to non volatile storage? > 2 - Update firmware (shellshock etc.) & change credentials / disable remote > access > 3 - Replace hardware (failed flash storage) > > Kind regards > > Paul Wilkins > > On Thu, 20 Dec 2018 at 16:39, Narelle Clark wrote: >> >> Hi folks >> I've got a customer with a Telstra Gateway Pro DSL modem that is >> repeatedly losing its credentials and Telstra's advice are to do a >> factory reset. >> >> Has anyone else seen this problem? >> >> >> -- >> >> Narelle Clark >> narel...@gmail.com >> ___ >> AusNOG mailing list >> AusNOG@lists.ausnog.net >> http://lists.ausnog.net/mailman/listinfo/ausnog -- Narelle narel...@gmail.com ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
Re: [AusNOG] Telstra Gateway Pro DSL modem issues?
1 - Does customer know how to save config to non volatile storage? 2 - Update firmware (shellshock etc.) & change credentials / disable remote access 3 - Replace hardware (failed flash storage) Kind regards Paul Wilkins On Thu, 20 Dec 2018 at 16:39, Narelle Clark wrote: > Hi folks > I've got a customer with a Telstra Gateway Pro DSL modem that is > repeatedly losing its credentials and Telstra's advice are to do a > factory reset. > > Has anyone else seen this problem? > > > -- > > Narelle Clark > narel...@gmail.com > ___ > AusNOG mailing list > AusNOG@lists.ausnog.net > http://lists.ausnog.net/mailman/listinfo/ausnog > ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
[AusNOG] Telstra Gateway Pro DSL modem issues?
Hi folks I've got a customer with a Telstra Gateway Pro DSL modem that is repeatedly losing its credentials and Telstra's advice are to do a factory reset. Has anyone else seen this problem? -- Narelle Clark narel...@gmail.com ___ AusNOG mailing list AusNOG@lists.ausnog.net http://lists.ausnog.net/mailman/listinfo/ausnog
