Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-10-29 Thread steve-ayatana

On 28/10/10 12:49, frederik.nn...@gmail.com wrote:


Thank you!
That's why we want to move the desktop to human language.
Words like application, service or process have nothing to do with
writing a letter, watching a movie or listening to music.


Certainly the words Service or Process may not be necessarily useful 
when writing a letter etc., but iPhone users and many others don't have 
a problem with the term App - e.g. There's an app for that and 
they're perhaps not the most technically savvy computer users - no 
offence intended.


It's a bit hard to know what you intend by That's why we want to move 
the desktop to human language as this is the only message I've received 
on the thread (having just subscribed), however, having seen how the new 
version of Ubuntu (10.10) has increased the number of words in dialog 
boxes, e.g. the file copy/overwrite files, presumably to make things 
simpler and friendlier, personally I find that it has had the reverse 
effect and obscured the intended meaning.


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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-10-29 Thread Joern Konopka
The Fact that everyone and His Mom know what an App is can mostly be credited 
to the Fact that Apple created some of the most simple advertisements in 
History with strong visual emphasis on how to use the aforementioned Apps. 

Think of it this way, you know what's an App cause? There simply isn't anything 
else in the UI, so those Icons MUST be the Apps.

This simple metaphor cannot be transported to a Desktop since the UI is just 
radically different.

http://twitter.com/cldx3000

On 29.10.2010, at 11:22, steve-ayat...@hst.me.uk wrote:

 On 28/10/10 12:49, frederik.nn...@gmail.com wrote:
 
 Thank you!
 That's why we want to move the desktop to human language.
 Words like application, service or process have nothing to do with
 writing a letter, watching a movie or listening to music.
 
 Certainly the words Service or Process may not be necessarily useful when 
 writing a letter etc., but iPhone users and many others don't have a problem 
 with the term App - e.g. There's an app for that and they're perhaps not 
 the most technically savvy computer users - no offence intended.
 
 It's a bit hard to know what you intend by That's why we want to move the 
 desktop to human language as this is the only message I've received on the 
 thread (having just subscribed), however, having seen how the new version of 
 Ubuntu (10.10) has increased the number of words in dialog boxes, e.g. the 
 file copy/overwrite files, presumably to make things simpler and friendlier, 
 personally I find that it has had the reverse effect and obscured the 
 intended meaning.
 
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-10-29 Thread frederik.nn...@gmail.com
On Fri, Oct 29, 2010 at 22:31, Joern Konopka cldx3...@googlemail.comwrote:

 The Fact that everyone and His Mom know what an App is can mostly be
 credited to the Fact that Apple created some of the most simple
 advertisements in History with strong visual emphasis on how to use the
 aforementioned Apps.

 Think of it this way, you know what's an App cause? There simply isn't
 anything else in the UI, so those Icons MUST be the Apps.

 This simple metaphor cannot be transported to a Desktop since the UI is
 just radically different.


Cannot is a little strong, don't you think?
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-10-29 Thread frederik.nn...@gmail.com
Hello Steve, welcome, sorry about my formulation sometimes, i was never much
of a poet ;)

On Fri, Oct 29, 2010 at 11:22, steve-ayat...@hst.me.uk wrote:

 On 28/10/10 12:49, frederik.nn...@gmail.com wrote:

  Thank you!
 That's why we want to move the desktop to human language.


 It's a bit hard to know what you intend by That's why we want to move the
 desktop to human language as this is the only message I've received on the
 thread (having just subscribed), however, having seen how the new version of
 Ubuntu (10.10) has increased the number of words in dialog boxes, e.g. the
 file copy/overwrite files, presumably to make things simpler and friendlier,
 personally I find that it has had the reverse effect and obscured the
 intended meaning.


yeah..  every consistency aware interface must speak one or more languages,
since it will otherwise never achieve actually serving the user.
The more human(e) this language is, the more humans will find it easy to
connect with the command interface.

I think Ubuntu doesn't understand English yet, but certain formal
instructions which resemble human language are understood, e.g. by the
Command Line Interface ~$
Ubuntu also can't speak or write English yet, at least not creatively.
What we call dialogs are in fact pre-written conversations. The user
barely gets the chance to say anything really.
Instead, these pseudo conversations impose geeky language upon the ordinary
user, which rids them even more of purpose.

An entity can only understand a message, if it is able to associate its
content with experience.
If i don't know the difference between suspend and hibernate for
example, the only way to find out what happens is to try out the respective
control.
Understanding an interface makes using it correctly a walk in the park,
that's why we all want to see the desktop move more into that direction.
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-10-28 Thread frederik.nn...@gmail.com
On Sat, Aug 7, 2010 at 15:46, Matthew Paul Thomas m...@canonical.com wrote:

 People know what a web browser is.

 By far, most of them do not.
 http://www.youtube.com/watch?v=o4MwTvtyrUQ
 http://www.youtube.com/watch?v=lEt0N3xu0Do
 http://www.youtube.com/watch?v=ZH5ZIXItkS8

The menu doesn't control
  the page, but rather the application that renders a page. For
  OpenOffice.org, the menu wouldn't say editing my resume or designing
  a website or putting numbers of some sort into a table, would it?
  No, because that's things that people use OOo for and they know that
  it's all the same program; same with Firefox.

 If you have a document open in Microsoft Word and a spreadsheet open in
 Microsoft Excel, and you choose Quit from Excel's application menu on
 the Mac (or Exit from its Office button on Windows), the spreadsheet
 will close. But if you had the same document open in OpenOffice.org
 Writer, and the same spreadsheet open in OpenOffice.org Calc, and you
 chose Quit from OpenOffice.org's app menu in Gnome Shell, the
 spreadsheet would close, and -- surprise! -- the document would close too.


Thank you!
That's why we want to move the desktop to human language.
Words like application, service or process have nothing to do with
writing a letter, watching a movie or listening to music.
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-19 Thread Allan Caeg
On Thu, Aug 19, 2010 at 2:50 PM, Mark Shuttleworth m...@ubuntu.com wrote:

  Me neither :-(

 For a while, I thought a windicator would work, but I can't think of a
 relevant status that covers the use cases of the menu other than a
 tools icon, which isn't status at all.

 Functionally, I think a windicator would work just fine (it's a menu on the
 window decoration, just what the doctor ordered). But it would really be
 messing with the concept, and likely to lead to all sorts of abuse if
 encouraged.

 However, in 10.10 Netbook Edition, with Unity, we're already making menus
 much less visible by hiding them under the window title in the panel unless
 invoked with mouse or Alt. That's for the maximised browser window case,
 which is I think the one where the user is most concerned with pixel
 efficiency.

 How about if we start with that?

 Mark


That could work for Unity (though I'm not very familiar with it), but we
also have to think about other platforms. Got to think about something that
will work upstream (GNOME). Let's not forget other desktop environments too.
It's Firefox on the Linux desktop that we're talking about so there's a lot
more to it than its presence on Unity.

Ideas, anyone?

-- 
Regards,
Allan
http://www.google.com/profiles/AllanCaeg#abouthttp://www.google.com/profiles/allancaeg#about
+63 918 948 2520
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-19 Thread Mark Shuttleworth
 On 19/08/10 10:48, Allan Caeg wrote:
 That could work for Unity (though I'm not very familiar with it), but
 we also have to think about other platforms. Got to think about
 something that will work upstream (GNOME).

Ah, you touch on my sensitivities!

From our perspective, Unity is upstream, it's design and lead
implementation is completely independent of the Ubuntu team. It's also
as much part of GNOME as something like Zeitgeist and lots of other
projects that have started out in the wild and moved to the center over
time. We would like Gnomers to think of it as a proud contribution from
Canonical, and we're a little hurt when people suggest otherwise. So,
tread softly when you tread on folks dreams, even if inadvertently ;-)

 Let's not forget other desktop environments too. It's Firefox on the
 Linux desktop that we're talking about so there's a lot more to it
 than its presence on Unity.

Indeed, I would expect FF to inspect its environment and use the right
tools as available, and we'd support making that easy for the Unity case.

Mark



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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-19 Thread Mark Shuttleworth
 On 19/08/10 12:54, Allan Caeg wrote:

 Oops! That's not what I meant, good sir! I just wanted to make sure
 that we're not forgetting other platforms. I love what you and the
 rest of the Ubuntu team do. We sometimes just have miscommunications
 because of semantics and stuff.

 Perhaps, what I should have said was, thanks for the support from the
 Unity side of things and we'll find ways to do the same for other
 environments.

 I apologize, Mark


No apology needed, I didn't take offense, just letting you know how we
feel about that area. Your sentiment is fully supported here - FF needs
to be able to express this nicely on each fo the places it will be used.

Mark




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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-09 Thread Matthew Paul Thomas
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Vishnoo wrote on 07/08/10 19:59:

 On Sat, 2010-08-07 at 14:46 +0100, Matthew Paul Thomas
...
 In Ubuntu 9.10 and later, the application icon does not appear in the
 window title bar, partly for the same reason (it's not relevant to
 user goals).

 You seem to be contradicting yourself. ;)
 https://bugzilla.gnome.org/show_bug.cgi?id=557469#c1
 A menu item should have an icon only if it represents a dynamic
 object such as an application, file, device, or user, or if it makes
 the items in that menu segment very much more recognizable

 If an application icon in a menu makes it more recognizable ,
 how is it not relevant to the user goals?

I'm not suggesting that there should be an app menu but that it should
not use the application icon. What I'm suggesting is that most of the
time, when you're using a window, you don't need to see the application
brand *at all*.

Now, sometimes the application name still needs to be used in the
window's title bar, because there is no relevant document name to show
instead (for example, Calculator, F-Spot, or Rhythmbox). Here it could
go either way: we could be consistent either with other window titles,
which don't have an icon, or with menu items representing applications,
which do. I think it's better to be consistent with other window titles,
because the history of operating systems is a history of things that
used to be separate applications slowly being merged into the OS or into
other applications, so branding windows would cause churn. (To use
another Ubuntu example for a moment, with apologies to those who use
other OSes: Once all graphical package management is handled by Ubuntu
Software Center and Update Manager, Software Sources will no longer
need to be presented as a separate application with its own name and
icon. It'll be much the same window as it was before, just without a
distinct brand.)

...
 If you have a document open in Microsoft Word and a spreadsheet open
 in Microsoft Excel, and you choose Quit from Excel's application
 menu on the Mac (or Exit from its Office button on Windows), the
 spreadsheet will close. But if you had the same document open in
 OpenOffice.org Writer, and the same spreadsheet open in
 OpenOffice.org Calc, and you chose Quit from OpenOffice.org's app
 menu in Gnome Shell, the spreadsheet would close, and -- surprise!
 -- the document would close too.

 You are /not/ completely right here. We do have Close and Exit in
 OO.o. We can close one spreadsheet and have the other document open
 too.

There's no contradiction there. Close does the same in both suites,
but that's not the problem. The problem is that Quit would do
different things.

 Btw, Why is this an argument against the app-menu? Shouldnt we just
 find a way to expose right option here?

Because Quit is given as the first example of an item justifying the
menu's existence at all.

 Now again , why isnt the app-menu ideal? because of a few bugs or
 improper names in the app-menu?
 What is it that makes it completely nonsensical to use such an
 app-menu?
...

To sum up: Because it increases cognitive load by showing branding at a
time when it isn't relevant, and because most of the items proposed for
it either should not exist or could sensibly be somewhere else.

- -- 
Matthew Paul Thomas
http://mpt.net.nz/

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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-09 Thread Matthew Paul Thomas
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Ryan Peters wrote on 07/08/10 20:12:

 On 08/07/2010 08:46 AM, Matthew Paul Thomas wrote:
...
 In this scenario someone is using (for example) Calculator, Banshee,
 Empathy, Gmail, Amazon, CNN, Farmville, the Gundam AnimeSuki Forum,
 and Hulu respectively. That they are using Firefox for 70% of these
 things does not mean it is useful or informative for Firefox to
 appear in the corner of the screen while doing them -- just as, for
 example, Gnome or Xorg or Ubuntu or GNU or Linux shouldn't.
 Taking up that much screen space with any of those brands may well be
 good for their vendors, but it is not relevant to user goals.

 Of course it's relevant. People know they're in a web browser (whatever
 they'd call it, most likely The Internet or The Fox-thing). because
 they can go to different websites in it. They know that they use /only
 one application/ to do so.

How do you know they know that? Since you were mistaken last time, I
think the burden of proof is on you now. :-)

Since Safari 1.0 in 2003 and Firefox 1.0 in 2004, browser vendors have
increasingly competed on unobtrusiveness -- on how little they can
impose on your mental model. Browsers used to have branded throbbers,
now they don't. They used to have separate toolbars and address bars,
now they don't. They used to have large distinctive toolbar icons, now
they don't. They used to have status bars, now they usually don't. And
vendors have been experimenting with ways to let you extract Web sites
as standalone windows with no browser chrome at all. When you're using
applications like Amazon, Gmail, and Hulu, it's becoming less and less
obvious that you're using a browser to run them. (The Firefox button
is a big outlier from that pattern.)

 If they want options relevant to the
 application, they open the Application menu. Shoving it in a menu with
 other window-specific options would be unorganized and confusing (It
 isn't to you or me because we're used to it. Think of the new users or
 people like my mom, for example). After they figure out that GNOME has
 application-specific things in an application-specific place, they pick
 it up quickly and remember that. Unlike other menus that are structured
 differently for every application, the contents of the application menu
 are almost always the same. It makes more sense for Preferences to go
 under the Application menu than a Tools or Edit menu, doesn't it?

Yes, it does -- as I said, that's probably the best example of an
application-global item. But I think there are too few good examples to
warrant the menu's existence.

...
 If you have a document open in Microsoft Word and a spreadsheet open
 in Microsoft Excel, and you choose Quit from Excel's application
 menu on the Mac (or Exit from its Office button on Windows), the
 spreadsheet will close. But if you had the same document open in
 OpenOffice.org Writer, and the same spreadsheet open in OpenOffice.org
 Calc, and you chose Quit from OpenOffice.org's app menu in Gnome
 Shell, the spreadsheet would close, and -- surprise! -- the document
 would close too.

 Why? Because Microsoft Word and Microsoft Excel happen to be coded as
 separate applications, but OpenOffice.org Writer and OpenOffice.org
 Calc happen to be coded as a single application. Given how far off you
 were in thinking people knew what a Web browser was, please excuse me
 for not taking your word for it when you claim that people know that
 [OpenOffice.org] is all the same program.

 The app menu does not introduce this problem, but it does perpetuate
 it and enshrine it. And Quit is given as the first example of an
 item justifying the menu's existence at all.

 Bad example. The window still has a close document option (and if it
 isn't labeled as such it's a bug in the application itself, not GNOME).
 People will learn that the application menu quits everything (which is
 just as easy to learn how to use Windows or Mac, if not easier), and it
 is a very useful function to have. Might I note that GNOME Shell and
 OpenOffice.org are by no means complete and are open for bug reports.
 Reporting this to both would be a logical step to take.

That doesn't address my point at all. That Close exists does not
excuse the inconsistent redundancy (it makes it even less excusable),
it's nothing to do with how complete OpenOffice.org is (it's behaved
like this for over *ten years* now), and you're assuming the question of
what quits everything means.

...
 to reduce confusion among new users and making the
 desktop seem more integrated and organized.

 Those are new claims that you're making without evidence.

 Apparently you don't have problems finding things if your vision is
 cluttered with objects. I do. I like to have as little visual clutter
 as possible because the interface seems cleaner and it's easier to
 find what I'm looking for.

You're the one advocating an extra object. I'm advocating 

Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-09 Thread Ryan Peters

 On 08/09/2010 05:56 AM, Matthew Paul Thomas wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Ryan Peters wrote on 07/08/10 20:12:

On 08/07/2010 08:46 AM, Matthew Paul Thomas wrote:
...

In this scenario someone is using (for example) Calculator, Banshee,
Empathy, Gmail, Amazon, CNN, Farmville, the Gundam AnimeSuki Forum,
and Hulu respectively. That they are using Firefox for 70% of these
things does not mean it is useful or informative for Firefox to
appear in the corner of the screen while doing them -- just as, for
example, Gnome or Xorg or Ubuntu or GNU or Linux shouldn't.
Taking up that much screen space with any of those brands may well be
good for their vendors, but it is not relevant to user goals.

Of course it's relevant. People know they're in a web browser (whatever
they'd call it, most likely The Internet or The Fox-thing). because
they can go to different websites in it. They know that they use /only
one application/ to do so.

How do you know they know that? Since you were mistaken last time, I
think the burden of proof is on you now. :-)

Since Safari 1.0 in 2003 and Firefox 1.0 in 2004, browser vendors have
increasingly competed on unobtrusiveness -- on how little they can
impose on your mental model. Browsers used to have branded throbbers,
now they don't. They used to have separate toolbars and address bars,
now they don't. They used to have large distinctive toolbar icons, now
they don't. They used to have status bars, now they usually don't. And
vendors have been experimenting with ways to let you extract Web sites
as standalone windows with no browser chrome at all. When you're using
applications like Amazon, Gmail, and Hulu, it's becoming less and less
obvious that you're using a browser to run them. (The Firefox button
is a big outlier from that pattern.)
While browsers might not be focused on branding, that branding is still 
there. My point, however, isn't the branding, but the fact that there is 
a brand. If we treated every web browser as web browser or every email 
client as email client, how would people tell the difference between 
them? Branding, with different icons and application names, helps this 
issue, and there's a healthy level of branding exposure we need to find. 
If the window borders didn't have the application title, the Application 
Menu, with the icon as well as the name (so people can more easily 
recognize the name), fixes this problem because you can tell what 
application you have open no matter what window is focused, its 
contents, or what the window title is.

 If they want options relevant to the
application, they open the Application menu. Shoving it in a menu with
other window-specific options would be unorganized and confusing (It
isn't to you or me because we're used to it. Think of the new users or
people like my mom, for example). After they figure out that GNOME has
application-specific things in an application-specific place, they pick
it up quickly and remember that. Unlike other menus that are structured
differently for every application, the contents of the application menu
are almost always the same. It makes more sense for Preferences to go
under the Application menu than a Tools or Edit menu, doesn't it?

Yes, it does -- as I said, that's probably the best example of an
application-global item. But I think there are too few good examples to
warrant the menu's existence.


...

If you have a document open in Microsoft Word and a spreadsheet open
in Microsoft Excel, and you choose Quit from Excel's application
menu on the Mac (or Exit from its Office button on Windows), the
spreadsheet will close. But if you had the same document open in
OpenOffice.org Writer, and the same spreadsheet open in OpenOffice.org
Calc, and you chose Quit from OpenOffice.org's app menu in Gnome
Shell, the spreadsheet would close, and -- surprise! -- the document
would close too.

Why? Because Microsoft Word and Microsoft Excel happen to be coded as
separate applications, but OpenOffice.org Writer and OpenOffice.org
Calc happen to be coded as a single application. Given how far off you
were in thinking people knew what a Web browser was, please excuse me
for not taking your word for it when you claim that people know that
[OpenOffice.org] is all the same program.

The app menu does not introduce this problem, but it does perpetuate
it and enshrine it. And Quit is given as the first example of an
item justifying the menu's existence at all.

Bad example. The window still has a close document option (and if it
isn't labeled as such it's a bug in the application itself, not GNOME).
People will learn that the application menu quits everything (which is
just as easy to learn how to use Windows or Mac, if not easier), and it
is a very useful function to have. Might I note that GNOME Shell and
OpenOffice.org are by no means complete and are open for bug reports.
Reporting this to both would be a logical step to take.

That doesn't 

Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-09 Thread Martin Owens
Ryan,

On Mon, 2010-08-09 at 11:22 -0500, Ryan Peters wrote:
 While browsers might not be focused on branding, that branding is
 still 
 there. My point, however, isn't the branding, but the fact that there
 is 
 a brand. If we treated every web browser as web browser or every
 email 
 client as email client, how would people tell the difference
 between 
 them? Branding, with different icons and application names, helps
 this 
 issue, and there's a healthy level of branding exposure we need to
 find. 
 If the window borders didn't have the application title, the
 Application 
 Menu, with the icon as well as the name (so people can more easily 
 recognize the name), fixes this problem because you can tell what 
 application you have open no matter what window is focused, its 
 contents, or what the window title is. 

the branding falls back down to the operating system. It's Ubuntu's
access to facebook etc. not Chrome or Firefox.

Martin.


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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-09 Thread Allan Caeg
Not showing the branding while the app is running may reduce cognitive load,
just like what MPT said. However, there are issues with this.
*Apps that are supposed to do the same things have differences that many
people know or need to know.*
Whenever I'm browsing, I have to know that it's Firefox, because Chrome
works differently. Some keystrokes won't work on the other app, some plugins
aren't present, etc.

*When more than one app of the same kind is running, they would be tagged
the same way*
There are cases when we open more than one web browser or music player. For
example, if I want to use two different accounts on one social networking
site, I would run two browsers. Not being able to identify easily which app
is which would be confusing in this case.

*Upstream vendors may want to keep their branding *
Some of them take their marketing so seriously that they won't even consider
this. This may damage our relationship with them, and may cause them to
brand their products in places that will be less fit.

*This could make app launching more complicated*
When I launch Firefox, I would need to look for the Web Browser, Internet
Browser, or whatever window. That is confusing. It's even more complicated
for other apps like Sudoko. What should I expect Sudoku to be named after
launching it with whatever launcher (GNOME Main Menu, GNOME Shell, etc.)

Regards,
Allan
http://google.com/profiles/AllanCaeg
+63 927 982 0592

On Aug 10, 2010 2:05 AM, Martin Owens docto...@gmail.com wrote:
 Ryan,

 On Mon, 2010-08-09 at 11:22 -0500, Ryan Peters wrote:
 While browsers might not be focused on branding, that branding is
 still
 there. My point, however, isn't the branding, but the fact that there
 is
 a brand. If we treated every web browser as web browser or every
 email
 client as email client, how would people tell the difference
 between
 them? Branding, with different icons and application names, helps
 this
 issue, and there's a healthy level of branding exposure we need to
 find.
 If the window borders didn't have the application title, the
 Application
 Menu, with the icon as well as the name (so people can more easily
 recognize the name), fixes this problem because you can tell what
 application you have open no matter what window is focused, its
 contents, or what the window title is.

 the branding falls back down to the operating system. It's Ubuntu's
 access to facebook etc. not Chrome or Firefox.

 Martin.


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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-07 Thread Matthew Paul Thomas
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Ryan Peters wrote on 06/08/10 17:15:

 On 08/06/2010 06:17 AM, Matthew Paul Thomas wrote:
...
 What sense does it make to have a menu that's labelled Calculator
 when doing a calculation, Banshee when you're playing music, and
 Empathy when you're chatting with friends -- but Firefox when
 you're writing e-mail, Firefox when you're buying books, Firefox
 when you're reading the news, Firefox when you're playing Farmville,
 Firefox when you're posting on a Web forum, and Firefox when
 you're watching Hulu? Not much sense at all.

 It lets people see what application window they have open more clearly

Sorry, I guess I didn't make my point clearly enough. Let me try again.

In this scenario someone is using (for example) Calculator, Banshee,
Empathy, Gmail, Amazon, CNN, Farmville, the Gundam AnimeSuki Forum, and
Hulu respectively. That they are using Firefox for 70% of these things
does not mean it is useful or informative for Firefox to appear in the
corner of the screen while doing them -- just as, for example, Gnome
or Xorg or Ubuntu or GNU or Linux shouldn't. Taking up that much
screen space with any of those brands may well be good for their
vendors, but it is not relevant to user goals.

 than looking for clues such as a super-tiny icon

In Ubuntu 9.10 and later, the application icon does not appear in the
window title bar, partly for the same reason (it's not relevant to user
goals).

  or the window title,
 which sometimes does not say the name of the application (like this
 Thunderbird window, which says Write: Re: [Usability] [Ayatana] The
 Future of Window Borders, Menu Bars,- (it cuts off there) or if the
 screen is in direct sunlight. I know this is a Thunderbird window
 because I opened it with Thunderbird and I'm used to this behavior,
 but what about people with mental or visual disabilities/deficiencies,
 or people that aren't used to how E-mail clients work? They shouldn't
 be excluded; GNOME is just as much for me as it is somebody that wasn't
 made the same way as I was or somebody that isn't used to GNOME, and
 I'd hate to leave them out.

You're assuming the point. Why should I care that it's a Thunderbird
window? That matters only if I often use multiple e-mail clients and
need to distinguish between them. Otherwise, it's obvious from the
design of the window that it's a window for writing an e-mail message.
Unnecessary cognitive load is just as much a problem for people with
disabilities (even more, for those with mental disabilities), so using
them as a rhetorical bludgeon won't work here.

 Also, what sense would it make to have the menu do different things for
 every tab?

I wasn't suggesting that the menu should exist at all.

People know what a web browser is.

By far, most of them do not.
http://www.youtube.com/watch?v=o4MwTvtyrUQ
http://www.youtube.com/watch?v=lEt0N3xu0Do
http://www.youtube.com/watch?v=ZH5ZIXItkS8

   The menu doesn't control
 the page, but rather the application that renders a page. For
 OpenOffice.org, the menu wouldn't say editing my resume or designing
 a website or putting numbers of some sort into a table, would it?
 No, because that's things that people use OOo for and they know that
 it's all the same program; same with Firefox.

If you have a document open in Microsoft Word and a spreadsheet open in
Microsoft Excel, and you choose Quit from Excel's application menu on
the Mac (or Exit from its Office button on Windows), the spreadsheet
will close. But if you had the same document open in OpenOffice.org
Writer, and the same spreadsheet open in OpenOffice.org Calc, and you
chose Quit from OpenOffice.org's app menu in Gnome Shell, the
spreadsheet would close, and -- surprise! -- the document would close too.

Why? Because Microsoft Word and Microsoft Excel happen to be coded as
separate applications, but OpenOffice.org Writer and OpenOffice.org
Calc happen to be coded as a single application. Given how far off you
were in thinking people knew what a Web browser was, please excuse me
for not taking your word for it when you claim that people know that
[OpenOffice.org] is all the same program.

The app menu does not introduce this problem, but it does perpetuate it
and enshrine it. And Quit is given as the first example of an item
justifying the menu's existence at all.

...
 In our user testing of Rhythmbox (results to be published real soon
 now), one consistent result was that no-one understood the distinction
 between Close and Quit. In other words, they didn't distinguish
 between the window and the application.

 Then I'd assume that GNOME Shell would help them understand the
 distinction even better because it makes a larger difference now.

It is one direction in which to attempt a solution, but it's one that
increases cognitive load rather than reducing it. (A relevant example of
reducing cognitive 

Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-07 Thread Remco
On Sat, Aug 7, 2010 at 15:46, Matthew Paul Thomas m...@canonical.com wrote:
 In this scenario someone is using (for example) Calculator, Banshee,
 Empathy, Gmail, Amazon, CNN, Farmville, the Gundam AnimeSuki Forum, and
 Hulu respectively. That they are using Firefox for 70% of these things
 does not mean it is useful or informative for Firefox to appear in the
 corner of the screen while doing them -- just as, for example, Gnome
 or Xorg or Ubuntu or GNU or Linux shouldn't. Taking up that much
 screen space with any of those brands may well be good for their
 vendors, but it is not relevant to user goals.

Oh, but you're not directly using Gmail, or Amazon, or CNN, or
Farmville, or any of those sites. You're using a browser to view them.
This browser has a URL bar, a back button, bookmarks, history,
extensions, tabs. You can pretend that a web page is a normal
application (with Prism and those kinds of things), but that's a whole
other thing. If you're using a browser, then the application menu
which will allow you to manipulate that browser is a useful feature.

Now, if you create a Prism app from a web page, then it would make
sense that the web page itself fills that menu. This is something that
Prism developers would have to figure out though.

 You're assuming the point. Why should I care that it's a Thunderbird
 window? That matters only if I often use multiple e-mail clients and
 need to distinguish between them.

Or if you use Thunderbird instead of the default email client in
Ubuntu. Brands exist to reduce confusion. They allow people to talk
about the software they are using.

 If you have a document open in Microsoft Word and a spreadsheet open in
 Microsoft Excel, and you choose Quit from Excel's application menu on
 the Mac (or Exit from its Office button on Windows), the spreadsheet
 will close. But if you had the same document open in OpenOffice.org
 Writer, and the same spreadsheet open in OpenOffice.org Calc, and you
 chose Quit from OpenOffice.org's app menu in Gnome Shell, the
 spreadsheet would close, and -- surprise! -- the document would close too.

 Why? Because Microsoft Word and Microsoft Excel happen to be coded as
 separate applications, but OpenOffice.org Writer and OpenOffice.org
 Calc happen to be coded as a single application. Given how far off you
 were in thinking people knew what a Web browser was, please excuse me
 for not taking your word for it when you claim that people know that
 [OpenOffice.org] is all the same program.

 The app menu does not introduce this problem, but it does perpetuate it
 and enshrine it. And Quit is given as the first example of an item
 justifying the menu's existence at all.

The bug seems to be that users don't expect Writer and Calc to be the
same application. Instead of getting rid of a menu which would trigger
this bug more often, it would be better to actually make them behave
as separate applications.

-- 
Remco

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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-07 Thread Vishnoo
On Sat, 2010-08-07 at 14:46 +0100, Matthew Paul Thomas wrote:
 
 ...
  What sense does it make to have a menu that's labelled Calculator
  when doing a calculation, Banshee when you're playing music, and
  Empathy when you're chatting with friends -- but Firefox when
  you're writing e-mail, Firefox when you're buying books, Firefox
  when you're reading the news, Firefox when you're playing Farmville,
  Firefox when you're posting on a Web forum, and Firefox when
  you're watching Hulu? Not much sense at all.

True , and so did mccann mention using generic names instead of app
names:
http://blogs.gnome.org/mccann/2009/08/08/whatchamacallit/

Was this forgotten in the recent shell designs?
Or just an oversight while doing mockups?

As mentioned earlier the window titles are used and not just named
Firefox always.

 
  than looking for clues such as a super-tiny icon
 
 In Ubuntu 9.10 and later, the application icon does not appear in the
 window title bar, partly for the same reason (it's not relevant to user
 goals).
 

You seem to be contradicting yourself. ;)
https://bugzilla.gnome.org/show_bug.cgi?id=557469#c1
A menu item should have an icon only 
if it represents a dynamic object such as an application, file, device, or
user, or if it makes the items in that menu segment very much more
recognizable

If an application icon in a menu makes it more recognizable ,
 how is it not relevant to the user goals?

There needs to be a consistent presentation within an OS , everywhere .
If the application icon is not relevant,then there is no point in 
showing it in the menu either. 

 If you have a document open in Microsoft Word and a spreadsheet open in
 Microsoft Excel, and you choose Quit from Excel's application menu on
 the Mac (or Exit from its Office button on Windows), the spreadsheet
 will close. But if you had the same document open in OpenOffice.org
 Writer, and the same spreadsheet open in OpenOffice.org Calc, and you
 chose Quit from OpenOffice.org's app menu in Gnome Shell, the
 spreadsheet would close, and -- surprise! -- the document would close too.

You are /not/ completely right here.
We do have Close and Exit in OO.o . We can close one spreadsheet and
have the other document open too.
Btw, Why is this an argument against the app-menu? Shouldnt we just find
a way to expose right option here?

Now again , why isnt the app-menu ideal? because of a few bugs or
improper names in the app-menu? 
What is it that makes it completely nonsensical to use such an app-menu?

 These are examples of what I meant by giving historical context for a
 design:
 http://design.canonical.com/2010/04/notification-area/
 http://design.canonical.com/2010/05/menu-bar/
 

Such documentations are indeed needed for shell and appmenu too. Anyone
subscribed to the shell mailing list would realize the constant
opposition/rants regarding the design decisions that have been made so
far. 


-- 
Cheers,
Vish


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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-07 Thread Ryan Peters


  
  
On 08/07/2010 08:46 AM, Matthew Paul Thomas wrote:

  
...


  Or to put it another way: The Gnome Shell application menu mimicks the
Mac OS X application menu almost exactly. It may seem "shiny" or
"familiar" to those designers who use a Mac, but it is obsolete today
and ignores the historical context that led Apple to introduce it in
the first place.



Have you even /looked/ at the page detailing the menu
http://live.gnome.org/GnomeShell/Design/Whiteboards/AppMenu,

  
  
Yes, that's why I'm writing.


  
   or even
/tried/ the work-in-progress menu? It doesn't mimic the menu. In fact
there are /several/ differences. Mainly, Mac's menu bar has every
single menu bar option, while GNOME's only has those relevant to the
application

  
  
That's not relevant. We were discussing the app menu, not the menu bar
as a whole.


Sorry, got confused for a minute.

  
to reduce confusion among new users and making the desktop
seem more integrated and organized.

  
  
Those are new claims that you're making without evidence.


  
Therefore, it isn't "familiar" to
Mac developers because it works in a totally different way (drop-down
instead of immediately accessible, yet taking up less space).

  
  
They are both pull-down menus, taking up almost exactly the same amount
of space. The biggest difference is that the Gnome version uses the
application icon (in quite a stylish way), while the Mac version does not.


  
  It
doesn't ignore any historical context; the page detailing the menu as
well as the design document are very, very detailed and instead of
directly moving forward, they're simply taking a step back, looking at
what they have, and how they can improve it for everybody. That's not
just people who are used to GNOME, or people used to other OSs, or
people without visual or mental problems, or "power users", but
everybody they can. You'd be amazed at the level of detail they're
approaching this project with and the questions they ask while doing
so.
...

  
  
These are examples of what I meant by giving historical context for a
design:
http://design.canonical.com/2010/04/notification-area/
http://design.canonical.com/2010/05/menu-bar/

In contrast,
http://live.gnome.org/GnomeShell/Design/Whiteboards/AppMenu (and the
equivalent section of
http://people.gnome.org/~mccann/shell/design/GNOME_Shell-20091114.pdf)
doesn't even mention the Mac application menu, let alone Nextstep or the
Microsoft Office button. Of course, the Gnome Shell designers are under
no obligation to explain the similarities and differences, but I think
if they did, it would substantially improve their designs.


GNOME does take it into context, but they see the global menu bar
that Mac uses as a bad thing. The reasoning behind them using an
application menu, from what I can gather, is that if they used the
entire global menu bar system that Mac uses, it would take too long
to open menus. To open a menu for one window or for one application,
you'd first have to select it and then move your mouse all the way
to the top of the screen. While this reduces aiming slightly, it
takes longer to do, thus the GNOME design team (if I remember
correctly) hates it. They do, however, see value in the application
menu portion. Here's two usage examples:

1) A user uses an instant messenger, such as Pidgin. The instant
messenger has a different menu bar on the conversation window
compared to the buddy list. The options on the conversation window
only affect the currently active conversation, while the menu bar on
the "buddy list" has options that affect both the window and the
application as a whole. If you only have the conversation window
open, or the buddy list window is on another workspace or minimized,
you can still access "entire-application options" from the
conversation window by using the Application Menu. Things such as
smiley settings, preferences, plugins, enabling or disabling
accounts, or the help function could be moved to the application
menu.

2) After clicking a "malto:" link in your web browser, a composer
window for your email program opens. The menu bar for your composer
window compared to the main window is different, but the main window
isn't open. The Application Menu would still allow for you to open
your preferences, account information, add-on settings, and so on.
The rest of the menu bar items will stay there.

3) Suppose that somebody opens a program in Wine. Windows
applications natively don't support the Application Menu, so the
Application Menu could instead be 

Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-06 Thread Ryan Peters


  
  

On 08/06/2010 06:17 AM, Matthew Paul Thomas wrote:

  -BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Ryan Peters wrote on 30/07/10 21:05:

  
...
GNOME 3 comes out next year. With it comes many new technologies
including the Application Menu, a message tray for non-system
applications, and GTK+ 3. The GNOME Shell design page
http://live.gnome.org/GnomeShell/Design has an interesting page on
the Application Menu (aka AppMenu)
http://live.gnome.org/GnomeShell/Design/Whiteboards/AppMenu, a
feature coming in GNOME Shell.

  
  
I think an application menu like that might have made sense in the
1980s, or even when it appeared in Mac OS X in 2000, but today it would
be an incoherent waste of space.

What sense does it make to have a menu that's labelled "Calculator" when
doing a calculation, "Banshee" when you're playing music, and "Empathy"
when you're chatting with friends -- but "Firefox" when you're writing
e-mail, "Firefox" when you're buying books, "Firefox" when you're
reading the news, "Firefox" when you're playing Farmville, "Firefox"
when you're posting on a Web forum, and "Firefox" when you're watching
Hulu? Not much sense at all.


It lets people see what application window they have open more
clearly than looking for clues such as a super-tiny icon or the
window title, which sometimes does not say the name of the
application (like this Thunderbird window, which says "Write: Re:
[Usability] [Ayatana] The Future of Window Borders, Menu Bars,-" (it
cuts off there) or if the screen is in direct sunlight. I know this
is a Thunderbird window because I opened it with Thunderbird and I'm
used to this behavior, but what about people with mental or visual
disabilities/deficiencies, or people that aren't used to how E-mail
clients work? They shouldn't be excluded; GNOME is just as much for
me as it is somebody that wasn't made the same way as I was or
somebody that isn't used to GNOME, and I'd hate to leave them out.

Also, what sense would it make to have the menu do different things
for every tab? People know what a web browser is. The menu doesn't
control the page, but rather the application that renders a page.
For OpenOffice.org, the menu wouldn't say "editing my resume" or
"designing a website" or "putting numbers of some sort into a
table", would it? No, because that's things that people use OOo for
and they know that it's all the same program; same with Firefox.

  
  
   The menus that Chrome and Firefox and Opera and
every other application with menus are often relevant to two different
things at once: the window and the application.

  
  
In our user testing of Rhythmbox (results to be published real soon
now), one consistent result was that no-one understood the distinction
between "Close" and "Quit". In other words, they didn't distinguish
between the window and the application.


Then I'd assume that GNOME Shell would help them understand the
distinction even better because it makes a larger difference now.

  
The difference between
the two is that there are some options, such as Open File, Print, or
the View menu that only affect the current window, and some options
such as Preferences, options for Add-Ons,

  
  
Preferences and add-ons are the strongest case for a menu that applies
to the application in general.


  
  Bookmarks, (maybe) History,

  
  
Both of those are window-specific. (Modern Web browsers show a global
history in any "History" menu, but actually choosing any of the items
affects only the current window.)


Hence why I said "maybe". I agree that those are very
window-specific decisions, and I wasn't sure whether or not they
would make sense in the menu (they will probably be left out).

  
Help, Check for Updates, and About, that affect the entire program,
meaning every open window.

  
  
"About" is a fair example. But "Help" should be context-sensitive
whenever possible -- showing help relevant to the window you choose it
from.

Maybe that could be implemented. The Help option now would simply
open the standard help menu for the application at the beginning.
Context-sensitiveness could be possible, thought I don't know how
the GNOME devs feel about it.

  And "Check For Updates" is, in Ubuntu and other Gnome-based OSes,
the job of the OS rather than the application.


Not quite. GNOME has no "official" package manager. Fedora, Debian,
Ubuntu, Arch and so on, do. GNOME by itself exists without a package
manager, and there are quite a few people that don't use package
managers. While it is less organized, and package managers are why
so many people love using Linux, 

Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-06 Thread Allan Caeg
Here's Alex Faaborg's view on Firefox menu on the toolbar and the menu that
Ryan Peters suggested

the app menu looks like it is exactly the type of control we are interested
 in having (both for our own use, and because we think it is a good direction
 for the general design of desktop applications).

 To answer Mark Shuttleworth's question:

 Allan, I haven't followed the Firefox usability and design discussion
 around the Firefox Button, but can you tell us if there will be an
 option to expose the button/menu off a button in the toolbar next to the
 URL, as it is in Chrome? That would be most straightforwardly compatible
 with our direction.

 Mark


 We are trying to differentiate between browser level commands and commands
 on the particular Web application.  Since the browser is itself a platform,
 we want to draw a clear separation, both visually and interactively.  For
 instance in these mockups the Firefox application button appears on the
 browser background layer while the tabs containing different Web
 applications appear in the foreground of the application:

 https://bug572482.bugzilla.mozilla.org/attachment.cgi?id=451656

 An additional reason for us to avoid placing the browser level commands on
 the navigation toolbar is that App Tabs (small persistent tabs on the far
 left side of the tab strip) may not have a toolbar, or may even choose to
 expose their own native toolbar using HTML5. (example:
 http://people.mozilla.com/~faaborg/files/20100625-tabsOnTop/appTabHypotheticalMapApp.png
  )
 Also note in this example how the app button is placed on the glass
 background layer.

 For the more general case of desktop applications that are not themselves a
 platform, we think the app menu is a great control because it merges the
 name of the application and top level commands into a single widget.
 Despite not being standard control on Windows, we are seeing this design get
 some pickup from other applications as well, most recently with the popular
 instant messenger Trillian:
 http://www.trillian.im/learn/tour-trillian5.html


Shaun, that sounds cool :)

On Sat, Aug 7, 2010 at 2:01 AM, Shaun McCance sha...@gnome.org wrote:

 On Fri, 2010-08-06 at 11:15 -0500, Ryan Peters wrote:
Help, Check for Updates, and About, that affect the entire program,
meaning every open window.
   About is a fair example. But Help should be context-sensitive
   whenever possible -- showing help relevant to the window you choose it
   from.
  Maybe that could be implemented. The Help option now would simply open
  the standard help menu for the application at the beginning.
  Context-sensitiveness could be possible, thought I don't know how the
  GNOME devs feel about it.

 We have a project underway to provide more dynamic and relevant
 help buttons, menus, and other controls. We could probably find
 ways to bring some of that to the application menu. Ping me if
 you're interested.

 --
 Shaun


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Allan
http://www.google.com/profiles/AllanCaeg#abouthttp://www.google.com/profiles/allancaeg#about
+63 918 948 2520
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Re: [Ayatana] [Usability] The Future of Window Borders, Menu Bars, and More

2010-08-06 Thread Allan Caeg
To make things clearer, when he said

 the app menu looks like it is exactly the type of control we are interested
 in having (both for our own use, and because we think it is a good direction
 for the general design of desktop applications).

he was referring to this
menuhttp://live.gnome.org/GnomeShell/Design/Whiteboards/AppMenu?action=\

On Sat, Aug 7, 2010 at 8:48 AM, Allan Caeg allanc...@gmail.com wrote:

 Here's Alex Faaborg's view on Firefox menu on the toolbar and the menu that
 Ryan Peters suggested

 the app menu looks like it is exactly the type of control we are interested
 in having (both for our own use, and because we think it is a good direction
 for the general design of desktop applications).

 To answer Mark Shuttleworth's question:


 Allan, I haven't followed the Firefox usability and design discussion
 around the Firefox Button, but can you tell us if there will be an
 option to expose the button/menu off a button in the toolbar next to the
 URL, as it is in Chrome? That would be most straightforwardly compatible
 with our direction.

 Mark


 We are trying to differentiate between browser level commands and commands
 on the particular Web application.  Since the browser is itself a platform,
 we want to draw a clear separation, both visually and interactively.  For
 instance in these mockups the Firefox application button appears on the
 browser background layer while the tabs containing different Web
 applications appear in the foreground of the application:

 https://bug572482.bugzilla.mozilla.org/attachment.cgi?id=451656

 An additional reason for us to avoid placing the browser level commands on
 the navigation toolbar is that App Tabs (small persistent tabs on the far
 left side of the tab strip) may not have a toolbar, or may even choose to
 expose their own native toolbar using HTML5. (example:
 http://people.mozilla.com/~faaborg/files/20100625-tabsOnTop/appTabHypotheticalMapApp.png
  )
 Also note in this example how the app button is placed on the glass
 background layer.

 For the more general case of desktop applications that are not themselves
 a platform, we think the app menu is a great control because it merges the
 name of the application and top level commands into a single widget.
 Despite not being standard control on Windows, we are seeing this design get
 some pickup from other applications as well, most recently with the popular
 instant messenger Trillian:
 http://www.trillian.im/learn/tour-trillian5.html


 Shaun, that sounds cool :)

 On Sat, Aug 7, 2010 at 2:01 AM, Shaun McCance sha...@gnome.org wrote:

 On Fri, 2010-08-06 at 11:15 -0500, Ryan Peters wrote:
Help, Check for Updates, and About, that affect the entire program,
meaning every open window.
   About is a fair example. But Help should be context-sensitive
   whenever possible -- showing help relevant to the window you choose it
   from.
  Maybe that could be implemented. The Help option now would simply open
  the standard help menu for the application at the beginning.
  Context-sensitiveness could be possible, thought I don't know how the
  GNOME devs feel about it.

 We have a project underway to provide more dynamic and relevant
 help buttons, menus, and other controls. We could probably find
 ways to bring some of that to the application menu. Ping me if
 you're interested.

 --
 Shaun


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 --
 Regards,
 Allan
 http://www.google.com/profiles/AllanCaeg#abouthttp://www.google.com/profiles/allancaeg#about
 +63 918 948 2520




-- 
Regards,
Allan
http://www.google.com/profiles/AllanCaeg#abouthttp://www.google.com/profiles/allancaeg#about
+63 918 948 2520
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