[BackupPC-users] 504 Gateway Time-out on Backuppc web interface
The web interface on one of our backuppc servers is not responding – it gives error The gateway did not receive a timely response from the upstream server or application. Apache appears to be ok as plugging the server IP into a browser brings up the It Works! Default web page. I’ve tried restarting Apache to no avail. Permissions look ok and no changes have been made to this box recently. Apache config looks same as on other 2 backup machines. Is there anything else I can check to resolve this? Regards, Kiweegie -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
[BackupPC-users] 504 Gateway Time-out on Backuppc web interface
I have the same error on a new installed Backuppc 3.3.0 under Centos 6.5, when trying to see Error Log of host. Backuppc is running. Link is look like: http://ip/backuppc?action=view&type=XferErr&num=0&host=host-with-errors. So, got: The gateway did not receive a timely response from the upstream server or application. Apache/2.2.15 (CentOS) Server at ... +-- |This was sent by v...@qrz73.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
[BackupPC-users] 504 Gateway Time-out on Backuppc web interface
04.09.2014 17:28, Tom Fallon пишет: > Hi Carl thanks for the input. > > I've checked /var/lib/backuppc/log/LOG and this is the most recent > output. One thing which was done on this box was to remove a host from > the GUI (when it was working) and then to remove the backup files from > /var/lib/backuppc/pc/ > > 2014-08-26 14:10:38 Next wakeup is 2014-08-26 19:00:00 > 2014-08-26 19:00:35 Next wakeup is 2014-08-26 20:00:00 > 2014-08-31 14:57:08 Next wakeup is 2014-08-31 19:00:00 > 2014-08-31 14:57:08 Got signal TERM... cleaning up > 2014-08-31 14:57:45 Reading hosts file > 2014-08-31 14:57:45 BackupPC started, pid 12235 > 2014-08-31 15:05:44 Reading hosts file > 2014-08-31 15:05:44 BackupPC started, pid 13134 > 2014-08-31 15:06:08 Reading hosts file > 2014-08-31 15:06:08 BackupPC started, pid 13163 > 2014-09-03 11:53:19 Reading hosts file > 2014-09-03 11:53:19 BackupPC started, pid 15157 > 2014-09-03 12:30:48 Reading hosts file > 2014-09-03 12:30:48 BackupPC started, pid 15239 > > So potentially removing the host has stuffed something up. > Did you check the hosts file contents? -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
--On Saturday, August 30, 2014 2:18 PM +0100 Tom Fallon wrote: > The web interface on one of our backuppc servers is not responding – it > gives error The gateway did not receive a timely response from the > upstream server or application. Is the backuppc service running? -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
Hi Kenneth thanks for taking the time to reply Hard to tell if backuppc is running or not. I've tried service backuppc status but that does not appear to be a valid command. Checking the backuppc documentation I should be able to run /usr/share/backuppc/bin/BackupPC_serverMesg status info but this appears to do nothing. No error response and no output. Same command on a working backuppc server shows wall of text which per the documentation "If it looks cryptic and confusing, and doesn't look like an error message, then all is ok." If I try restarting backuppc via service backuppc reload or service backuppc restart I get the following error: No process in pidfile '/var/run/backuppc/BackupPC.pid' found running; none killed. If I do service backuppc start it "seems" to start - * Starting backuppc... regards Tom On 30/08/2014 22:03, Kenneth Porter wrote: --On Saturday, August 30, 2014 2:18 PM +0100 Tom Fallon wrote: The web interface on one of our backuppc servers is not responding – it gives error The gateway did not receive a timely response from the upstream server or application. Is the backuppc service running? -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/ -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
# ps -ef |grep BackupPC root 7014 6189 0 08:31 pts/000:00:00 grep BackupPC backuppc 14760 1 0 2013 ?00:37:44 /usr/bin/perl /usr/share/backuppc/bin/BackupPC -d backuppc 14791 14760 0 2013 ?1-17:52:08 /usr/bin/perl /usr/share/backuppc/bin/BackupPC_trashClean If you don't see output something like this, then BackupPC isn't running. Considering it didn't find a valid pid in /var/run/backuppc/BackupPC.pid when you tried to restart, I'd say BackupPC wasn't running. On 09/03/2014 06:40 AM, Tom Fallon wrote: > Hi Kenneth > > thanks for taking the time to reply Hard to tell if backuppc is > running or not. I've tried service backuppc status but that does not > appear to be a valid command. > > Checking the backuppc documentation I should be able to run > /usr/share/backuppc/bin/BackupPC_serverMesg status info but this > appears to do nothing. No error response and no output. Same command > on a working backuppc server shows wall of text which per the > documentation "If it looks cryptic and confusing, and doesn't look > like an error message, then all is ok." > > If I try restarting backuppc via service backuppc reload or service > backuppc restart I get the following error: > > No process in pidfile '/var/run/backuppc/BackupPC.pid' found running; > none killed. > > If I do service backuppc start it "seems" to start - * Starting > backuppc... > > regards Tom > > On 30/08/2014 22:03, Kenneth Porter wrote: >> --On Saturday, August 30, 2014 2:18 PM +0100 Tom Fallon >> wrote: >> >>> The web interface on one of our backuppc servers is not >>> responding – it gives error The gateway did not receive a timely >>> response from the upstream server or application. >> Is the backuppc service running? >> >> >> >> -- >> >> Slashdot TV. >> Video for Nerds. Stuff that matters. http://tv.slashdot.org/ >> ___ BackupPC-users >> mailing list BackupPC-users@lists.sourceforge.net >> List:https://lists.sourceforge.net/lists/listinfo/backuppc-users >> Wiki:http://backuppc.wiki.sourceforge.net >> Project:http://backuppc.sourceforge.net/ > > > > -- > > Slashdot TV. > Video for Nerds. Stuff that matters. http://tv.slashdot.org/ > > > > ___ BackupPC-users > mailing list BackupPC-users@lists.sourceforge.net List: > https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: > http://backuppc.wiki.sourceforge.net Project: > http://backuppc.sourceforge.net/ > -- Carl D Cravens (ccrav...@excelii.com), Ext 228 (620.327.1228) Lead System Architect -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
Well I used pgrep backuppc and showed nothing. So it's failed to launch for whatever reason. Are there log files anywhere which could point to why? Pool size on a nas being used for storage has hit 90% in case that's relevant. Possibly restarting the server may be worth a shot perhaps? On 3 Sep 2014 14:40, "Carl Cravens" wrote: > # ps -ef |grep BackupPC > root 7014 6189 0 08:31 pts/000:00:00 grep BackupPC > backuppc 14760 1 0 2013 ?00:37:44 /usr/bin/perl > /usr/share/backuppc/bin/BackupPC -d > backuppc 14791 14760 0 2013 ?1-17:52:08 /usr/bin/perl > /usr/share/backuppc/bin/BackupPC_trashClean > > If you don't see output something like this, then BackupPC isn't running. > > Considering it didn't find a valid pid in /var/run/backuppc/BackupPC.pid > when you tried to restart, I'd say BackupPC wasn't running. > > On 09/03/2014 06:40 AM, Tom Fallon wrote: > > Hi Kenneth > > > > thanks for taking the time to reply Hard to tell if backuppc is > > running or not. I've tried service backuppc status but that does not > > appear to be a valid command. > > > > Checking the backuppc documentation I should be able to run > > /usr/share/backuppc/bin/BackupPC_serverMesg status info but this > > appears to do nothing. No error response and no output. Same command > > on a working backuppc server shows wall of text which per the > > documentation "If it looks cryptic and confusing, and doesn't look > > like an error message, then all is ok." > > > > If I try restarting backuppc via service backuppc reload or service > > backuppc restart I get the following error: > > > > No process in pidfile '/var/run/backuppc/BackupPC.pid' found running; > > none killed. > > > > If I do service backuppc start it "seems" to start - * Starting > > backuppc... > > > > regards Tom > > > > On 30/08/2014 22:03, Kenneth Porter wrote: > >> --On Saturday, August 30, 2014 2:18 PM +0100 Tom Fallon > >> wrote: > >> > >>> The web interface on one of our backuppc servers is not > >>> responding – it gives error The gateway did not receive a timely > >>> response from the upstream server or application. > >> Is the backuppc service running? > >> > >> > >> > >> > -- > >> > >> > Slashdot TV. > >> Video for Nerds. Stuff that matters. http://tv.slashdot.org/ > >> ___ BackupPC-users > >> mailing list BackupPC-users@lists.sourceforge.net > >> List:https://lists.sourceforge.net/lists/listinfo/backuppc-users > >> Wiki:http://backuppc.wiki.sourceforge.net > >> Project:http://backuppc.sourceforge.net/ > > > > > > > > > -- > > > > > Slashdot TV. > > Video for Nerds. Stuff that matters. http://tv.slashdot.org/ > > > > > > > > ___ BackupPC-users > > mailing list BackupPC-users@lists.sourceforge.net List: > > https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: > > http://backuppc.wiki.sourceforge.net Project: > > http://backuppc.sourceforge.net/ > > > > -- > Carl D Cravens (ccrav...@excelii.com), Ext 228 (620.327.1228) > Lead System Architect > > > -- > Slashdot TV. > Video for Nerds. Stuff that matters. > http://tv.slashdot.org/ > ___ > BackupPC-users mailing list > BackupPC-users@lists.sourceforge.net > List:https://lists.sourceforge.net/lists/listinfo/backuppc-users > Wiki:http://backuppc.wiki.sourceforge.net > Project: http://backuppc.sourceforge.net/ > -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
On Wed, Sep 3, 2014 at 9:24 AM, Tom Fallon wrote: > Well I used pgrep backuppc and showed nothing. > > So it's failed to launch for whatever reason. > > Are there log files anywhere which could point to why? Pool size on a nas > being used for storage has hit 90% in case that's relevant. No, pool size hitting 95% (default) will cause new backup runs to stop, but not the service itself. > Possibly restarting the server may be worth a shot perhaps? You haven't said anything about what Linux distro you use or how your installation differs from the standard package or what changed at the time it stopped working. If it is CentOS or Fedora, my first guess is always selinux for mysterious failures, especially if you have moved something to a non-standard location or mounted a different filesystem. -- Les Mikesell lesmikes...@gmail.com -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
Thanks Les, Apologies, I thought i had included server information in my first mail. I have 3 servers running which are all running Ubuntu 12.04 with backuppc installed from the standard repositories. Nothing has changed on the server with the problem to best of my knowledge. I've inherited this from previous admin who I am fairly sure followed best practice when setting up. I am not an admin but have been charged with looking after the Linux boxes in his absence. I have been checking the web gui on all 3 boxes daily to check on what's being backed up etc while I get my head round things. This box has been working fine up to few days ago. Regards On 3 Sep 2014 15:43, "Les Mikesell" wrote: > On Wed, Sep 3, 2014 at 9:24 AM, Tom Fallon wrote: > > Well I used pgrep backuppc and showed nothing. > > > > So it's failed to launch for whatever reason. > > > > Are there log files anywhere which could point to why? Pool size on a nas > > being used for storage has hit 90% in case that's relevant. > > No, pool size hitting 95% (default) will cause new backup runs to > stop, but not the service itself. > > > Possibly restarting the server may be worth a shot perhaps? > > You haven't said anything about what Linux distro you use or how your > installation differs from the standard package or what changed at the > time it stopped working. If it is CentOS or Fedora, my first guess > is always selinux for mysterious failures, especially if you have > moved something to a non-standard location or mounted a different > filesystem. > > -- > Les Mikesell > lesmikes...@gmail.com > > > -- > Slashdot TV. > Video for Nerds. Stuff that matters. > http://tv.slashdot.org/ > ___ > BackupPC-users mailing list > BackupPC-users@lists.sourceforge.net > List:https://lists.sourceforge.net/lists/listinfo/backuppc-users > Wiki:http://backuppc.wiki.sourceforge.net > Project: http://backuppc.sourceforge.net/ > -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
I'm assuming Ubuntu is close enough to stock Debian. The main BackupPC log is in /var/lib/backuppc/log. If you need to look at compressed logs, use BackupPC_zcat, as the developer didn't use standard gzip-compatible compression. My startup section looks like this: 2014-09-03 14:00:48 Reading hosts file 2014-09-03 14:00:48 BackupPC started, pid 19467 2014-09-03 14:00:48 Running BackupPC_trashClean (pid=19485) 2014-09-03 14:00:48 Next wakeup is 2014-09-04 00:00:00 I expect if BackupPC is getting an error, you'll see it this log. If it's failing silently, try starting it outside the init script so start-stop-daemon doesn't eat its output... sudo -u backuppc /usr/share/backuppc/bin/BackupPC ...and see what output you get. -- Carl D Cravens (ccrav...@excelii.com), Ext 228 (620.327.1228) Lead System Architect -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
Hi Carl thanks for the input. I've checked /var/lib/backuppc/log/LOG and this is the most recent output. One thing which was done on this box was to remove a host from the GUI (when it was working) and then to remove the backup files from /var/lib/backuppc/pc/ 2014-08-26 14:10:38 Next wakeup is 2014-08-26 19:00:00 2014-08-26 19:00:35 Next wakeup is 2014-08-26 20:00:00 2014-08-31 14:57:08 Next wakeup is 2014-08-31 19:00:00 2014-08-31 14:57:08 Got signal TERM... cleaning up 2014-08-31 14:57:45 Reading hosts file 2014-08-31 14:57:45 BackupPC started, pid 12235 2014-08-31 15:05:44 Reading hosts file 2014-08-31 15:05:44 BackupPC started, pid 13134 2014-08-31 15:06:08 Reading hosts file 2014-08-31 15:06:08 BackupPC started, pid 13163 2014-09-03 11:53:19 Reading hosts file 2014-09-03 11:53:19 BackupPC started, pid 15157 2014-09-03 12:30:48 Reading hosts file 2014-09-03 12:30:48 BackupPC started, pid 15239 So potentially removing the host has stuffed something up. regards Tom On 03/09/14 20:14, Carl Cravens wrote: > sudo -u backuppc /usr/share/backuppc/bin/BackupPC an ol-- Tom Fallon 1033 Aikenhead Road Glasgow G44 4QT Tel: 0141 5697824 Mob: 07909 754 170 Skype: fallontom -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
I have checked /etc/backuppc/hosts file and that matches what I would expect to see - all the hosts except the one which was removed. All hostnames are entered as DNS names and set as 0 for DHCP and with backuppc as the user. There is a hosts.old file there from around a month ago - same content barring the one removed host. On 04/09/14 14:53, Alexander Moisseev wrote: > 04.09.2014 17:28, Tom Fallon пишет: >> Hi Carl thanks for the input. >> >> I've checked /var/lib/backuppc/log/LOG and this is the most recent >> output. One thing which was done on this box was to remove a host from >> the GUI (when it was working) and then to remove the backup files from >> /var/lib/backuppc/pc/ >> >> 2014-08-26 14:10:38 Next wakeup is 2014-08-26 19:00:00 >> 2014-08-26 19:00:35 Next wakeup is 2014-08-26 20:00:00 >> 2014-08-31 14:57:08 Next wakeup is 2014-08-31 19:00:00 >> 2014-08-31 14:57:08 Got signal TERM... cleaning up >> 2014-08-31 14:57:45 Reading hosts file >> 2014-08-31 14:57:45 BackupPC started, pid 12235 >> 2014-08-31 15:05:44 Reading hosts file >> 2014-08-31 15:05:44 BackupPC started, pid 13134 >> 2014-08-31 15:06:08 Reading hosts file >> 2014-08-31 15:06:08 BackupPC started, pid 13163 >> 2014-09-03 11:53:19 Reading hosts file >> 2014-09-03 11:53:19 BackupPC started, pid 15157 >> 2014-09-03 12:30:48 Reading hosts file >> 2014-09-03 12:30:48 BackupPC started, pid 15239 >> >> So potentially removing the host has stuffed something up. >> > Did you check the hosts file contents? > > > -- > Slashdot TV. > Video for Nerds. Stuff that matters. > http://tv.slashdot.org/ > ___ > BackupPC-users mailing list > BackupPC-users@lists.sourceforge.net > List:https://lists.sourceforge.net/lists/listinfo/backuppc-users > Wiki:http://backuppc.wiki.sourceforge.net > Project: http://backuppc.sourceforge.net/ -- Tom Fallon 1033 Aikenhead Road Glasgow G44 4QT Tel: 0141 5697824 Mob: 07909 754 170 Skype: fallontom -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
Re: [BackupPC-users] 504 Gateway Time-out on Backuppc web interface
Not sure if this will add to the same thread or create a new one so just to recap. On one of our backuppc servers the Web GUI has been failing to launch with a 504 Gateway timeout error showing up. One responder asked if backuppc service was running which I checked with pgrep backuppc this showed nothing initially but then realised the process is listed as BackupPC not all lower case. On trying service backuppc restart I get this response :~$ sudo service backuppc restart * Restarting backuppc... No process in pidfile '/var/run/backuppc/BackupPC.pid' found running; none killed. If I then run pgrep BackupPC the number of pids has incremented by 1 Running ps -ef | grep BackupPC shows these pids are all as follows: backuppc 20340 1 0 14:58 ?00:00:00 /usr/bin/perl /usr/share/backuppc/bin/BackupPC -d Just to test things I tried killing all the running BackupPC PIDs and when all done I could then access the web interface but got error: Error: Unable to connect to BackupPC Server This CGI Script (/backuppc/index.cgi) is unable to connect to the BackupPC server on port -1. Perhaps the BackupPC server is not running or there is a configuration error. Please report this to your Sys Admin. On running service backuppc start I can no longer connect to the web GUI at all. This is all on Ubuntu 12.04 server identical in every other way to 2 other working BackupPC Servers in production. Only change of any note was to remove a host which no longer needs backed up from both /etc/backuppc/hosts, the config file for that host from /etc/backuppc and from /var/lib/backuppc/pc/. I've compared settings between the problem server and 2 working ones and can see no differnence between them in either config file content or the permissions on those files. At a loss as to how apparently running the backuppc service blocks access to the web interface. I've been googling this issue for a few days now and come up with nada so anyone else out there with suggestions is welcome to chime in. cheers. -- Slashdot TV. Video for Nerds. Stuff that matters. http://tv.slashdot.org/ ___ BackupPC-users mailing list BackupPC-users@lists.sourceforge.net List:https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki:http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/
