[biz] Seeking Canadian Konftel Reseller

2012-04-23 Thread Dave Donovan
Hi folks,

If there are any Konftel resellers (or distributors I guess) on the list,
please contact me, I'd like to order a couple of IP conference phones.

Thanks,
Dave


Re: [biz] Custom Aluminum or Industrial Hard plastic - equipment storage.

2011-11-22 Thread Dave Donovan
On Tue, Nov 22, 2011 at 12:26 AM, Reza - Voipernetics
r...@voipernetics.com wrote:
 Can anyone recommend me a supplier or custom manufacturer of hard transport
 boxes in the GTA?

Hi Reza,

My friend Greg does custom cases.  Most of his work is medical and
sensitive equipment.  He's done some really neat projects.  He
actually did a set of tradeshow/demo cases for VOIP.  The lid holds a
router, POE switch, small embedded PBX and the body has foam slots for
all the phones.   As I recall, it had a power bar in it so all you did
was unscrew a little port, pull out the power cable, plug into the
wall spread your phones out on the board room table, et voila: demo.
Really impressive, not cheap though.

I think Dave gave you a good steer there with Clydesdale.  I know Greg
and the Clydesdale have teamed up on projects in the past, they're in
the same business park I think.

So, I'll share what I've learned from Greg over the years when I've
asked him for custom cases for my own projects.  If you can avoid
custom, do it.  You're paying a pretty big premium to get the
dimensions _exactly_ the way you want, or the castors, or handles
_exactly_ where you want.   Off the shelf cases are usually available
within inches of what you would have custom ordered, and for a
fraction of the cost.

Pelican makes a wide range of fantastic cases.  If you're watching
some scientist on National Geographic unpack some instrument in some
harsh climate, it's usually in a Pelican case.  They're extremely
tough.  We ship our backup tapes by UPS weekly.  We put a Pelican case
in a regular UPS express bag with no other protection.  The bag is
usually pretty beat up after the trip but after 3+ years doing this,
they cases hardly have a scratch.  I can't get locks to last more than
a couple of months, but the cases are unblemished.  You can stop by my
office and beat one up if you want.  :-)

If what you really need is custom foam inserts, Pelican's foam inserts
are sort of 3D laser perforated in about 1cm increments so you can
make most shapes using just your fingers.   If you need really cool
custom foam inserts, Greg does custom CNC cutting of foam and he has
outsources some work to shops that have fun lasers.

Something like this would probably hold your 10 laptops and maybe some
cables too depending on how you arrange the foam:
http://pelican.com/cases_detail.php?Case=1630
I think the beauty of that one is that it's got an extending handle
and wheels like regular rolling luggage.

You can search the Pelican website by dimensions so you could pick the
best fit for your 2U servers and other case.

If you decide that you still need custom, whether cases or foam, you
can get a hold of Greg through his website: www.boxercase.com
You can tell from the homepage that they do some really cool custom
stuff.  The sky is the limit but you pay for what you get.

Now, what you really need is a strong assistant to help you carry all
that around the place.

All the best,

Dave

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[biz] Need DID provider (US CAN) who will invoice

2010-07-19 Thread Dave Donovan
Hi Folks,

I've seen a few recommendations on the list for DID providers and I
know this is a relatively common question but I'd like to put a bit of
a twist on it:  I'm looking for post-paid.  Maybe that's not even the
right term.  Basically, I want an invoice rather than credit card
payment.  Maybe cheap and easy DIDs aren't compatible with all the
hassle of invoices and such, but I'm in a corporate environment and
I'd rather not have to file an expense report for my phone service
each month.

Come to think of it, I don't even mind putting up a couple hundred
dollars (way more than our monthly usage) so that it's not even truly
'post'-paid.  I just want them to send an invoice to our AP department
and leave me out of the monthly paperwork.

I'm looking for a carrier who can do DID at least  Termination would
be a bonus. I wouldn't ask anyone to do my homework in terms of
specific NPA-NXX support but in case anyone's interested, I'm looking
for Philadelphia PA, San Diego CA, Malton ON, and Varennes QC in the
short term.

I've looked at IPcomms.  I like their coverage area and self serve
interface, but sadly it's all seems pre-paid.  Like many others here,
I enjoy good service with Unlimitel but it's credit card and Canadian
only.

If you've got experience with someone you like:  good voice quality
and good service, please let me know.  If I'm barking up the wrong
tree, I'd be happy if someone could take a minute and educate me.

Thanks in advance,

Dave Donovan

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[biz] Looking for a couple of SPA508G

2009-12-10 Thread Dave Donovan
Hi everyone,

Does anyone have one or two Cisco SPA508Gs on hand?

Ideally, I'd like to pick up tomorrow in the GTA.  I live at Yonge/Sheppard
and work at Airport/Steeles, if you want to drop off for a reasonable fee,
I'd welcome that too.

Payment by Visa, Amex or you can invoice Net 30 if you prefer.  It's for
work, so I'll need an invoice/receipt.

Thanks,

Dave


Re: [biz] Aastra systems

2009-09-16 Thread Dave Donovan
On Wed, Sep 16, 2009 at 6:35 AM, Gilbert Kayumba
gilbertkayu...@yahoo.comwrote:

 Hello Taug!
 I would like to purchase Aastra systems/phones.Do you know who I should
 contact ?
 (I remember Taug and Aasta having a special relationship)
 best regards,


Hi Gilbert,

The relationship with Aastra was that they contributed a number of sets to
the loaner pool we were running at the time and they gave a few
presentations on things like their XML browser and their SIP DECT phones.

As for local providers, I recently purchased a few Aastra sets from Nabeel
at Voipdepot.ca.  His prices are good and sometimes he has demo models in
stock at a reduced price.  He's also one of the founding members of taug.

It's nice to hear from you, I hope I'll see you at a meeting soon.

Dave


Fwd: [biz] Idea about Shared Co-Location

2009-05-12 Thread Dave Donovan
Forwarding this one to the list for Russell.   You've got another taker.

-- Forwarded message --
From: Russell Levy russl...@gmail.com
Date: Tue, May 12, 2009 at 12:38 AM
Subject: Re: [biz] Idea about Shared Co-Location
To: Dave Donovan donovan.da...@gmail.com


Put me on as well... I already host there but I'd consider moving .We have
one server, and we are putting 1 more in this summer.



 On Sat, May 9, 2009 at 2:50 PM, Bruce N het...@hotmail.com wrote:

 
  All right, we got five people now. Wondering if we can cross post this to
  user list too for more exposure? This is a group thing, shouldn't be any
  problem. Right Dave?
  boying...@gmail.com
  sajm...@gmail.com
  k.ma...@aquariustel.com
  skooby...@gmail.com
  het...@hotmail.com
 
 
  Anyone else looking for co-location, shared, dedicated hosting?
  -Bruce
   From: boying...@gmail.com
   Date: Fri, 8 May 2009 22:18:14 -0400
   Subject: Re: [biz] Idea about Shared Co-Location
   To: het...@hotmail.com
   CC: skooby...@gmail.com; p...@xelerance.com; er...@bbn.ca; biz@taug.ca
 ;
  k.ma...@aquariustel.com
  
   I would like to toss my hat in as well.
  
   On Fri, May 8, 2009 at 5:37 PM, Bruce N wrote:
  
  
  
  
   Going through the posts I can see the following people interested:
  
  
  
  
  
  
  
   sajm...@gmail.com
  
   k.ma...@aquariustel.com
  
   skooby...@gmail.com
  
   het...@hotmail.com
  
  
  
  
  
  
  
   Please add your e-mail address to the list and then we can agree on
 terms
  or choices. Like to see this happening really quick. I think you should
 add
  your name even if you are looking for Dedicated hosting rather than
  co-location because we can even get aggregated co-lo + dedicated servers
  even if required.
  
  
  
  
  
  
  
  
  
   -Bruce
  
  
  
   Date: Fri, 8 May 2009 16:26:21 -0400
  
   From: skooby...@gmail.com
  
   To: het...@hotmail.com
  
   CC: p...@xelerance.com; er...@bbn.ca; biz@taug.ca
  
   Subject: Re: [biz] Idea about Shared Co-Location
  
  
  
   So is this a go or no go? I'd be interested in placing a box or two
 out
  
   there if we can make something work.
  
  
  
   On Thu, May 7, 2009 at 12:35 AM, Bruce N wrote:
  
  
  
  
  
   Thanks for the clarification Erik.
  
  
  
  
  
  
  
   Hello Paul,
  
  
  
  
  
  
  
   You may not get the best shared deal out there but it's much less
  
   headache than with a true co-op system anyways. Would you actually go
  out
  
   and sue the guy with only 1U server just because he bailed out? I
 guess
  you
  
   never filed in courts to know what the costs are to sue people for
  every
  
   single little thing out there. A co-op system like this would never
  have the
  
   money to come up with the paralegal fees even. So, you are not much
  more
  
   secured anyways with such a system; anyhow, by picking one person I
  meant
  
   just a rep to grab good prices like Erik said. For a co-op system
 once
  you
  
   calculate the administration cost, insurance cost for bail outs,
  etc...you
  
   are already loosing whatever you thought you might have saved in the
  first
  
   place. What I purposed was a separate contract btw the individual and
  co-lo
  
   provider for every single member so issues like what you mentioned
  never
  
   happen and still you get a better rate than going in individually.
  
  
  
  
  
  
  
   Again, just a thought.
  
  
  
  
  
  
  
   -Bruce
  
  
  
   Date: Wed, 6 May 2009 22:34:23 -0400
  
   From: p...@xelerance.com
  
   To: er...@bbn.ca
  
   CC: het...@hotmail.com; biz@taug.ca
  
   Subject: Re: [biz] Idea about Shared Co-Location
  
  
  
   On Wed, 6 May 2009, Erik Turk wrote:
  
  
  
   I think the co-op is one method of providing the desired service.
  
   Another way is for us to
  
   say to existing providers - hey, we have 40 people who want this
 type
  
   of service - what
  
  
  
   Then you are just 40 individuals. With your own bandwidth
 constrains,
  
   without being
  
   able to combine the traffic into a good deal with 95 percentile. If
  that
  
   was a good
  
   option, we'd all already be hosting our 1U server.
  
  
  
   can you do for us, and then each of us makes an individual decision
  
   whether or not to
  
   enter a business relationship with that provider. My understanding
 is
  
   that Bruce was
  
   mentioning the latter as an option.
  
  
  
   Neither of the 40 people would likely be able to get 24/7 access,
  since
  
   you're only a 1U
  
   customer. No aggregate bandwidth to allow us to peak etc. etc.
  
  
  
   Paul
  
  
  
  
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[biz] Directory of OSS vendors and service providers

2009-03-21 Thread Dave Donovan
Hi Biz list,

A friend sent me a link to this site last week and I thought it might
be of interest to the list.  It's a site that aims to provide a
directory of Open Source product and service providers in Canada.
Since many of you are small businesses involved in open source, I
thought it might be a good way to get some visibility for TAUG
members.

This site is http://osdir.ca/

They're not huge yet.  I think they just launched this week so we'll
probably see more improvements in the near future.

Disclosure:  I have no affiliation with the site at all.

All the best,
Dave

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Re: [biz] Asterisk PA/Paging

2008-01-18 Thread Dave Donovan
If they don't already have a PA system as Alex suggests, then there
are companies that do paging.  One of the companies I dealt with once
was Valcom and I was quite happy.

Most paging systems provide you a very convenient interface.  If I
recall, you just plug their system into an FXO port.  You just go
offhook, wait a second or so for that chime, and send the audio.
Simplest way, just put in an FXO board and give it extension 5123.
Whenever someone dials 5123, they'll hear the chime and they can just
say Keith, line 1, it's your wife and she sounds upset!

The one time I dealt with paging was in a warehouse.  The speakers
have to be installed 30 feet up so I was happy to let Valcom do the
paging and just give me the interface I needed.  They do this stuff
all day so I'm sure they can make it work for you.

I hope that helps,
Dave

On Jan 18, 2008 3:37 PM, Keith Major | Aquarius Telecom Inc.
[EMAIL PROTECTED] wrote:
 Hi All,



 We have a prospect in a warehouse that would require paging to be done on a
 PA type of system through the phone, i.e. someone answers an inbound call,
 puts the person on hold, enters a feature code and says, Keith line 1
 please, Keith line 1.  Similar to what you would find at the grocery store.



 We would like to deploy an Asterisk solution for them but, this is one
 requirement that is needed.



 If anyone would like to share their thoughts on this it would be
 appreciated.



 Thanks,



 Keith Major
 Business Development Manager
 Aquarius Telecom Inc.

 HYPERLINK http://www.aquariustel.com/www.aquariustel.com

 416.800.0833 ext. 2005

 ___



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Re: [biz] DB9 connectors

2007-11-12 Thread Dave Donovan
Sayal is good.

They'll have the solder type, RJ-45 converter type etc.  They've got a
locations in Vaughan and one over at Vic Park and Steeles among
others.

www.sayal.com

DD

On Nov 12, 2007 11:49 AM, Nabeel Jafferali [EMAIL PROTECTED] wrote:
 Does anyone know where I can find DB9 connectors locally? I just need the
 ends to build a custom cable.


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Re: [biz] IAX ATAs

2007-11-07 Thread Dave Donovan
On Nov 7, 2007 6:39 PM, Jim Van Meggelen [EMAIL PROTECTED] wrote:
 Talk to the folks at Gentek. They may even have them in stock.

 Jim

I talked to Jeff Dryall about that tonight; he said they've stopped
carrying them.  They just weren't moving enough of them.

It's probably still worth a try though just in case he's got a couple left.

DD




  -Original Message-
  From: Nabeel Jafferali [mailto:[EMAIL PROTECTED]
  Sent: November 7, 2007 4:04 PM
  To: [EMAIL PROTECTED]; biz@taug.ca
  Subject: [biz] IAX ATAs
 
  Looking for 2-5 single FXS IAX ATAs to be shipped to Toronto.
  Need this for a client's setup where SIP ATAs just don't cut it.
 
  Any suggestions?
 
  Nabeel
 
 
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[biz] Freebie - 8 port POTS CLID reader

2007-11-05 Thread Dave Donovan
My friend is doing a purge of his equipment.  He has an old device
that reads the CLID from 8 analog (POTS) lines and spits it out a
serial port.  He used it back in his IVR development days when some
cards weren't capable of reading CLID.

Applications:
- Call Logger: Keep a central log of incoming calls to your fax machines
- Paperweight: Keep valuable papers from blowing off your desk
- Salvage: There's probably some neat hardware in there that reads the
data stream between the 1st and second ring.  Take it apart and see
how it works.

Free to a good (or any) home.  Email me if you'd like to get your
hands on this neat little piece of kit.

Dave

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[biz] Re: Freebie - 8 port POTS CLID reader

2007-11-05 Thread Dave Donovan
Wow, that was quick.  The item is gone.  Taken in 2 minutes by a
Blackberry user.  That's the argument for 'push' mail right there.
This fellow was able to close a transaction in less time than most
people poll for new mail.

Thanks for looking.

Regards,
Dave

On 11/5/07, Dave Donovan [EMAIL PROTECTED] wrote:
 My friend is doing a purge of his equipment.  He has an old device
 that reads the CLID from 8 analog (POTS) lines and spits it out a
 serial port.  He used it back in his IVR development days when some
 cards weren't capable of reading CLID.

 Applications:
 - Call Logger: Keep a central log of incoming calls to your fax machines
 - Paperweight: Keep valuable papers from blowing off your desk
 - Salvage: There's probably some neat hardware in there that reads the
 data stream between the 1st and second ring.  Take it apart and see
 how it works.

 Free to a good (or any) home.  Email me if you'd like to get your
 hands on this neat little piece of kit.

 Dave


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Re: [biz] Really cheap (used) single line phones

2007-08-14 Thread Dave Donovan
Henry,

Active Surplus is worth the trip even if you don't need the phones.  Every
nerd should make a pilgrimage there at least once a year.

Alternatively, I've bought some stuff from these guys before

http://telephonedepot.ca/

They have a few locations around town.  They stuff comes reconditioned.
I've had a few DOAs (which they gladly exchanged) so either buy spares or
test before leaving.

All the best,
Dave

On 8/14/07, Henry L.Coleman [EMAIL PROTECTED] wrote:


 Hi all...me again
 I'm looking for a local supplier of reconditioned analog phones $10-15
 each.
 for a small call center (20-25 phones)

 Any ideas?

 Thanks
 --
 Henry L. Coleman.





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Re: [biz] external ringer on IP phones

2007-06-05 Thread Dave Donovan

Mike,

I don't think you'll really have much luck with a VOIP phone and an external
ringer in the traditional sense.

Your best bet might be to use an ATA or an FXS card, put that in a ring
group with the VOIP phone and then use an external ringer on the FXS line.
Then the phone will ring normally and the ATA will trigger the external
ringer.

Dave

On 6/5/07, Mike Dancy [EMAIL PROTECTED] wrote:


this might be a silly question.  but on a 'regular' phone system, I can
plug an external ringer into the 24v jack and get power to it.  Is there a
way of hooking up an external ringer to a IP phone setup?  I don't think
that PoE would push enough power to the ringer.

any thoughts would be appreciated.
mike



Re: [biz] Unlimited National PRI experience dealing with Comwave?

2007-04-30 Thread Dave Donovan

Can someone clarify the terminology here for me?

Other than the number of concurrent calls allowed, how is a vPRI different
than any SIP service I might buy from my favorite ITSP?  Is it because
you're using a leased/dedicated/point to point data circuit?  Is it because
there are many DIDs on one account?

In general, my investigation has found that by the time one pays for a data
circuit of sufficient quality and bandwidth to be comparable to a T1/PRI
circuit (consider mean time to repair, voice quality etc), that you've spent
more than you would on an _actual_ T1/PRI circuit.  Further,  I assume we
all agree that a TDM circuit like this is pretty near the gold standard in
terms of voice quality.

Am I missing something?  What's the driver toward these virtual PRIs?

DD

On 4/30/07, Reza - Asterisk Enthusiast [EMAIL PROTECTED] wrote:


 My apologies Alex...  when I said  I was quite sure I was not the only
one with Virtual PRI's  -- I meant to say we use Virtual PRIs.   We do
not resell Virtual PRIs, though we should :).   We've harnessed vPRI for our
office use and know of several vPRI implementations  have done
implementations at client side.  So to clarify, at this point we do not
resell, nor are we affiliated with any organizations to re-sell PRI or vPRI
services.

Cheers!
Reza.


- Original Message -

*From:* alex [EMAIL PROTECTED]
*To:* Reza - Asterisk Enthusiast [EMAIL PROTECTED]
*Sent:* Monday, April 30, 2007 2:15 PM
*Subject:* Re: [biz] Unlimited National PRI  experience dealing with
Comwave?

Can I try it?
Alex

Reza - Asterisk Enthusiast wrote:

Ah!  Thanks Phil for the vote of confidence!

I was quite sure I was not the only one with Virtual PRI's :).


*For those considering v-pri:*

And yes...  the ones who know their service is SOLID, will not be afraid
to give out test accounts.   Most are quick to having you sign a
contract...  so its important for people in here if they are getting into
the VPRI portion to complement their business, to ABSOLUTELY make sure you
have tested the service first.

While testing...  run packet analysis so you know where the traffic is
coming from and note your arrival IP for data traffic.   If for any reason
quality degrades when you have placed your order, run your packet analysis
again and see the arrival IP...  and if it differs from the test IPs, then
you know they put you on a different switch.

If they deny you were moved to a different switch - then you know who they
are! ;).

Cheers!
Reza.


- Original Message - From: Philip Mullis [EMAIL PROTECTED]
To: Reza - Asterisk Enthusiast [EMAIL PROTECTED]
Cc: Keith Major | Aquarius Telecom Inc. [EMAIL PROTECTED];
'Toronto Asterisk Business Group' biz@taug.ca
Sent: Monday, April 30, 2007 11:12 AM
Subject: Re: [biz] Unlimited National PRI  experience dealing with
Comwave?

Most of bells core is now ip :)

Virtual pris are wicked when you can get them on a solid network

Most people become scepticle of sip channels because
certain providers have bad quaility sip trunks, this is a known issue
with said providers and its usually due to the fact they are either
reselling someone else service or they just have poor networks..

One should always try and sqeek out a test account when selecting a
virtual provider and always at least run some programs prior to install
like mtr to check for latency accross hops and packet loss to the said
providers ip switch and target install location; This will ensure you
atleast that your own route to the provider is not gimped.


Phil.




On Mon, 2007-04-30 at 10:59 -0400, Reza - Asterisk Enthusiast wrote:
 Hello Keith:

 Except for one major point, I agree with you in everything else!

  2. The actual cost for IP Trunking/Virtual PRI is more expensive
 than a REAL PRI from Bell. 

 We have Virtual PRI's implemented at client ends that I think is
 pretty damn good, and though we have never come across something
 called Unlimited National PRI, with a quality solid Internet
 connection -- the V-PRI's are working pretty damn well.

 It works well because our VPRI's are configured to our servers hosted
 at data centres.   But I can advise you from first hand experience
 that our VPRI's are less than half of what bell quoted us for their
 real PRI.

 Comwave are advertising on google in almost every voip site I jump to
 and it points to:
 http://www.comwave.net/CDN/company_carrier.htm
 From what I understand based on your experience and mine...  comwave
 is testing the waters and collecting addresses  contact information
 in a questionable manner.

 If its too damn good to be true...  it usually is.When I asked
 them for DID services, they had no idea what I was talking about...
 and the strange thing is I was talking to their business, Carrier 
 Wholesale team.

 Cheers!
 Reza.


 - Original Message -
 From: Keith Major | Aquarius Telecom Inc.
 To: 'Reza - Asterisk Enthusiast' ; 'Toronto Asterisk Business
 Group'
 Sent: 

Re: [on-asterisk] RE: Business Owners G2G

2006-05-16 Thread Dave Donovan

I'd be interested.  I think a lot of us are small shops and we'd benefit
from partnering on certain things.  I can see opportunities for me to
partner with a group or individual with experience deploying hardened Linux
boxes in an enterprise environment with me providing some expertise in call
centre deployments and CRM software; just as an example.

I'd be interested to know what everyone else is doing.  What is your focus,
what skills or specialties to you offer.

I think that a number of the businesses in the group are not focused
entirely on Asterisk.  Some are Linux implementation shops that also do
Asterisk.  I'm an IT consultant who does some Asterisk where it applies and
I'm sure there are endless combinations.  I know when a project isn't well
suited to my company.  The more people I can network with about business,
the better I can hand that deal off or partner with someone.

On a matter of protocol, we should probably consider moving this thread over
to taug-biz.  I'll copy this message to that list to facilitate the
transition.

Dave

On 5/15/06, Kristian Ward [EMAIL PROTECTED] wrote:




Well the basis of the meet would be everything from business development
to
sales  marketing and everything in between.

I have access to a lot of people out there such as Marketing Agencies to
high level accountants who can come in and speak with us to educate us how
to help us grow our business, get grants and loans to increase our
technology offerings and this is to just mention some of the ideas I have
on
the top of my head.

This is not going to be a meeting to talk tech - the regular meetings are
good for that.

I want this meeting to be a time for all of our minds to connect and a
decent way to help each other with all of our very different skill sets.



-Original Message-
From: Jim Van Meggelen [mailto:[EMAIL PROTECTED]
Sent: Monday, May 15, 2006 10:31 AM
To: 'Kristian Ward'; 'Kristian Ward'; 'Dominic Ogbonna'; 'Mark Palser';
[EMAIL PROTECTED]
Subject: RE: [on-asterisk] RE: Business Owners G2G

For myself, I find that the regular TAUG meetings discuss most of what I
am
interested in from a business perspective.

If you could give a bit more detail on what you would want to focus on I'd
be able to better evaluate my interest.

Jim

--
Jim Van Meggelen
[EMAIL PROTECTED]
http://www.oreillynet.com/pub/au/2177

A child is the ultimate startup, and I have three.
This makes me rich.
Guy Kawasaki
--



 -Original Message-
 From: Kristian Ward [mailto:[EMAIL PROTECTED]
 Sent: May 15, 2006 10:16 AM
 To: 'Kristian Ward'; 'Dominic Ogbonna'; 'Mark Palser'; [EMAIL PROTECTED]
 Subject: [on-asterisk] RE: Business Owners G2G

 Hello group,

 I would like to setup an Asterisk Business GTG.

 The meeting would give us business owners the chance to
 connect with each other and share and learn from one another.
  It would definitely be a great way to help us all build our
 businesses to be as successful as we all aspired for them to be.

 What I wanted to see from this email is how many of us would
 be willing to come out one night for me to organize something
 really nice for us as a group to get together once a month or
 something like that.

 Let me know if you're interested

 Kristian

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--
David Donovan
Consultant
Fulcrum Solutions


Re: [biz] t1 providers

2006-04-05 Thread Dave Donovan
Paul,

Disclaimer:  The following is just one individual's personal opinion

I'd say I've always had good experiences with Sprint (now Rogers).  On the
business side, I've found the service and technical staff to be proficient
and helpful.  I've found sales to be responsive and proactive in getting the
right solution at the right price.

My experience with Bell is that they tend to do a good job, just not an
excellent job and they're a huge company and so not as agile as some
others.  They only seem to have one speed.  Telus is similar.

ATT in all it's forms has failed to impress me.

This is just my opinion and it's from my personal experience having managed
IT at a call centre for several years.  We were a substantial, not huge,
account with approximately 700k minutes per month and 10 T1/PRIs.  That's
just to give you an idea of how they viewed us.  Obviously, the don't roll
out the red carpet as much for smaller customers and they really do
backflips for bigger customers.

If you'd like, I can put you in touch with my sales rep at Rogers (Sprint).
Just send me an email off list.

Good Luck,
Dave

On 4/4/06, Paul Rocha [EMAIL PROTECTED] wrote:

  Hi I'm looking for good t1 providers in the GTA.



 Any recommendations?











 Paul




--
David Donovan
Consultant
Fulcrum Solutions


Hosted office solution needed

2006-04-01 Thread Dave Donovan
Hi Folks,

I've got a customer looking for a hosted office phone solution.  He doesn't
need dedicated and based on the size, I think shared is best.

He's got about 5 remote workers to start.  They're going to be on the phone
a lot so a either good flat rate/min North American or unlimited option
would be important.  Users all have high speed but are not tech savvy.  I
don't know how many have routers or what type they are.  Simplicity is
important.  DID and voice mail as well as an auto attendant would be great.

Time is of the essence, we'd like to work out setup issues Monday to have
users working Tuesday.  So, local pick up of hardware is pretty important to
avoid crazy shipping charges.  I can arrange for pickup from Williams or
Gentek.

He said was going to get Vonage but I told him I could find something
better.  I'm not setup to provide hosted services so I figured I'd fire it
at the list and see what people have to offer.

If you wouldn't mind sending me an email off list with a link to your
website or a description of the product that you think best suits these
needs, that would be great.  Please include pricing and the type of hardware
you are recommending.  Any questions can also be directed to my email.  If
broadly applicable questions come up, I'll post both the question and the
answer to this thread.

Thanks in advance.
Dave

--
David Donovan
Consultant
Fulcrum Solutions