Re: [Blind-Computing] hello and need help getting rid of a trojan
That will be my last try lol. Thank you for the idea. I was going to run it but for some reason haven't yet. -- From: "Deanne Miller" Sent: Sunday, November 29, 2009 3:33 PM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Have you tried using Malwarebytes Anti Malware, MBAM? It's a free antivirus program that sometimes catches things that the other programs miss. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button - Original Message - From: "David Griffith" To: Sent: Saturday, November 28, 2009 2:48 PM Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Best of luck. Most of the forums on the web that I have read have been sceptical about relying on Windows firewall though I understand that the Vista version is supposed to be better than the XP version. I guess the proof of the pudding is in the eating. Clearly this Trojan has breached your current defences . At least NOD32 has detected it once it has got past your current firewall setup. Regards David griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 20:00 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan The reason a Trojan cannot be deleted is probably that it is being loaded at startup . You could try putting this Trojan name into a Google Search to get definite instructions on removal but I can suggest the following. Try . There are normally 2 ways of coping with Trojans . 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of windows that can be loaded where startup drivers, including hopefully your Trojan are not loaded. I am not sure how this is done in vista but in XP I think I recall you enter Safe Mode by pressing F8 repeatedly as the computer boots up. Your problem however, is that Jaws will not work in safe Mode as the internal sound driver will not be loaded and there are other special drivers Jaws relies upon. I saw a post recently on an NVDA list saying that you could however run the free NVDA Screen reader in Safe Mode. To do this you need a portable version of NVDA and an external USB headset or external USB Soundcard. Apparently these USB sound cards or headsets will load in Safe Mode. I have not tested this out. It may be easier for you to just get sighted help to run NOD32 in Safe Mode however. 2. The other method I suggest is that you try installing super antispyware. This has a claim that it is able to remove Trojans . What is will do, if it finds the Trojan, is inform you that your system needs to be restarted. Super Antispyware will then try to remove the Trojan as windows starts up before it gets a chance to load. Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has already shown it can detect this Trojan. This gives a high chance that it should be able to definitely find it . Once you are 100% sure that your system is clean I would suggest. 1. Make sure you have a good firewall if you do not have one set up. Personally I would be using ESET Smart Security rather than the stand alone NOD32 anti virus that you have. 2. use a disk image utility to back up your windows installation so you have a simple method of returning to a clean version of windows in future. Regards David Griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 01:41 To: blind computing Subject: [Blind-Computing] hello and need help getting rid of a trojan Hello all. I am Matthew and new to the list. I have an hp pavilion laptop that was running vista and I recently upgraded to windows 7. I am running jaws 11 professional. I am also running the latest version of nod32. For some reason now it keeps popping up saying I have the win32/mebroot.k trojan and it can't be cleaned or deleted. I have had no luck in finding any workable trojan removers. Any help or suggestions would be greatly appreciated. __ Information from ESET NOD32 Antivirus, version of virus signature database 4643 (20091127) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions
Re: [Blind-Computing] hello and need help getting rid of a Trojan
Hello Lino and all. Yes it is win 7. I am going to try and do a reformat. I have read many threads on dealing with this Trojan. The possible remedies seem so complicated and I would still need sighted assistance I believe. Also now I have to deal with having no full operating system as when I purchased the laptop it had vista but no disks. I then purchased the upgrade to win 7 so need a full version of windows to go up from. The fun never ends. Also thanks to all with their suggestions and thoughts. -- From: "Lino and Louie" Sent: Sunday, November 29, 2009 3:52 PM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan He's running WIN 7 and I just talked to Mat on WLM and yep he's reformating his WIN 7 laptop. I was the one who recommended this list to him. Lino Morales Remember, friends don't let friends go to hell. Email and Windows Live Messenger: lino.mora...@lljfm.net Skype lino_and_louie Twitter: www.twitter.com/lino_and_louie For Blind Christian Men, visit: http://morales-family.lljfm.net/mailman/listinfo/blindmen4christ_morales-family to subscribe to Blind Men For Christ. And check out our site at: www.lljfm.net where you'll find our blog and other links. - Original Message - From: "David Griffith" To: Sent: Saturday, November 28, 2009 5:48 PM Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Best of luck. Most of the forums on the web that I have read have been sceptical about relying on Windows firewall though I understand that the Vista version is supposed to be better than the XP version. I guess the proof of the pudding is in the eating. Clearly this Trojan has breached your current defences . At least NOD32 has detected it once it has got past your current firewall setup. Regards David griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 20:00 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan The reason a Trojan cannot be deleted is probably that it is being loaded at startup . You could try putting this Trojan name into a Google Search to get definite instructions on removal but I can suggest the following. Try . There are normally 2 ways of coping with Trojans . 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of windows that can be loaded where startup drivers, including hopefully your Trojan are not loaded. I am not sure how this is done in vista but in XP I think I recall you enter Safe Mode by pressing F8 repeatedly as the computer boots up. Your problem however, is that Jaws will not work in safe Mode as the internal sound driver will not be loaded and there are other special drivers Jaws relies upon. I saw a post recently on an NVDA list saying that you could however run the free NVDA Screen reader in Safe Mode. To do this you need a portable version of NVDA and an external USB headset or external USB Soundcard. Apparently these USB sound cards or headsets will load in Safe Mode. I have not tested this out. It may be easier for you to just get sighted help to run NOD32 in Safe Mode however. 2. The other method I suggest is that you try installing super antispyware. This has a claim that it is able to remove Trojans . What is will do, if it finds the Trojan, is inform you that your system needs to be restarted. Super Antispyware will then try to remove the Trojan as windows starts up before it gets a chance to load. Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has already shown it can detect this Trojan. This gives a high chance that it should be able to definitely find it . Once you are 100% sure that your system is clean I would suggest. 1. Make sure you have a good firewall if you do not have one set up. Personally I would be using ESET Smart Security rather than the stand alone NOD32 anti virus that you have. 2. use a disk image utility to back up your windows installation so you have a simple method of returning to a clean version of windows in future. Regards David Griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 01:41 To: blind computing Subject: [Blind-Computing] hello and need help getting rid of a trojan Hell
Re: [Blind-Computing] hello and need help getting rid of a trojan
He's running WIN 7 and I just talked to Mat on WLM and yep he's reformating his WIN 7 laptop. I was the one who recommended this list to him. Lino Morales Remember, friends don't let friends go to hell. Email and Windows Live Messenger: lino.mora...@lljfm.net Skype lino_and_louie Twitter: www.twitter.com/lino_and_louie For Blind Christian Men, visit: http://morales-family.lljfm.net/mailman/listinfo/blindmen4christ_morales-family to subscribe to Blind Men For Christ. And check out our site at: www.lljfm.net where you'll find our blog and other links. - Original Message - From: "David Griffith" To: Sent: Saturday, November 28, 2009 5:48 PM Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Best of luck. Most of the forums on the web that I have read have been sceptical about relying on Windows firewall though I understand that the Vista version is supposed to be better than the XP version. I guess the proof of the pudding is in the eating. Clearly this Trojan has breached your current defences . At least NOD32 has detected it once it has got past your current firewall setup. Regards David griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 20:00 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan > The reason a Trojan cannot be deleted is probably that it is being > loaded > at startup . You could try putting this Trojan name into a Google Search > to > get definite instructions on removal but I can suggest the following. Try > . > > > There are normally 2 ways of coping with Trojans . > > 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of > windows that can be loaded where startup drivers, including hopefully your > Trojan are not loaded. I am not sure how this is done in vista but in XP I > think I recall you enter Safe Mode by pressing F8 repeatedly as the > computer > boots up. Your problem however, is that Jaws will not work in safe Mode > as > the internal sound driver will not be loaded and there are other special > drivers Jaws relies upon. > I saw a post recently on an NVDA list saying that you could however run > the > free NVDA Screen reader in Safe Mode. To do this you need a portable > version of NVDA and an external USB headset or external USB Soundcard. > Apparently these USB sound cards or headsets will load in Safe Mode. I > have > not tested this out. It may be easier for you to just get sighted help to > run NOD32 in Safe Mode however. > > 2. The other method I suggest is that you try installing super > antispyware. This has a claim that it is able to remove Trojans . What is > will do, if it finds the Trojan, is inform you that your system needs to > be > restarted. Super Antispyware will then try to remove the Trojan as > windows > starts up before it gets a chance to load. > > Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has > already shown it can detect this Trojan. This gives a high chance that it > should be able to definitely find it . > > Once you are 100% sure that your system is clean I would suggest. > 1. Make sure you have a good firewall if you do not have one set up. > Personally I would be using ESET Smart Security rather than the stand > alone > NOD32 anti virus that you have. > 2. use a disk image utility to back up your windows installation so you > have > a simple method of returning to a clean version of windows in future. > > > Regards > > David Griffith > > > > > -Original Message- > From: blind-computing-boun...@jaws-users.com > [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew > Sent: Saturday, 28 November 2009 01:41 > To: blind computing > Subject: [Blind-Computing] hello and need help getting rid of a trojan > > Hello all. I am Matthew and new to the list. I have an hp pavilion laptop > that was running vista and I recently upgraded to windows 7. I am running > jaws 11 professional. I am also running the latest version of nod32. For > some reason now it keeps popping up saying I have the win32/mebroot.k > trojan > and it can't be cleaned or deleted. I have had no luck in finding any > workable trojan remover
Re: [Blind-Computing] hello and need help getting rid of a trojan
Have you tried using Malwarebytes Anti Malware, MBAM? It's a free antivirus program that sometimes catches things that the other programs miss. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button - Original Message - From: "David Griffith" To: Sent: Saturday, November 28, 2009 2:48 PM Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Best of luck. Most of the forums on the web that I have read have been sceptical about relying on Windows firewall though I understand that the Vista version is supposed to be better than the XP version. I guess the proof of the pudding is in the eating. Clearly this Trojan has breached your current defences . At least NOD32 has detected it once it has got past your current firewall setup. Regards David griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 20:00 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan The reason a Trojan cannot be deleted is probably that it is being loaded at startup . You could try putting this Trojan name into a Google Search to get definite instructions on removal but I can suggest the following. Try . There are normally 2 ways of coping with Trojans . 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of windows that can be loaded where startup drivers, including hopefully your Trojan are not loaded. I am not sure how this is done in vista but in XP I think I recall you enter Safe Mode by pressing F8 repeatedly as the computer boots up. Your problem however, is that Jaws will not work in safe Mode as the internal sound driver will not be loaded and there are other special drivers Jaws relies upon. I saw a post recently on an NVDA list saying that you could however run the free NVDA Screen reader in Safe Mode. To do this you need a portable version of NVDA and an external USB headset or external USB Soundcard. Apparently these USB sound cards or headsets will load in Safe Mode. I have not tested this out. It may be easier for you to just get sighted help to run NOD32 in Safe Mode however. 2. The other method I suggest is that you try installing super antispyware. This has a claim that it is able to remove Trojans . What is will do, if it finds the Trojan, is inform you that your system needs to be restarted. Super Antispyware will then try to remove the Trojan as windows starts up before it gets a chance to load. Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has already shown it can detect this Trojan. This gives a high chance that it should be able to definitely find it . Once you are 100% sure that your system is clean I would suggest. 1. Make sure you have a good firewall if you do not have one set up. Personally I would be using ESET Smart Security rather than the stand alone NOD32 anti virus that you have. 2. use a disk image utility to back up your windows installation so you have a simple method of returning to a clean version of windows in future. Regards David Griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 01:41 To: blind computing Subject: [Blind-Computing] hello and need help getting rid of a trojan Hello all. I am Matthew and new to the list. I have an hp pavilion laptop that was running vista and I recently upgraded to windows 7. I am running jaws 11 professional. I am also running the latest version of nod32. For some reason now it keeps popping up saying I have the win32/mebroot.k trojan and it can't be cleaned or deleted. I have had no luck in finding any workable trojan removers. Any help or suggestions would be greatly appreciated. __ Information from ESET NOD32 Antivirus, version of virus signature database 4643 (20091127) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4643 (20091127)
Re: [Blind-Computing] hello and need help getting rid of a trojan
Best of luck. Most of the forums on the web that I have read have been sceptical about relying on Windows firewall though I understand that the Vista version is supposed to be better than the XP version. I guess the proof of the pudding is in the eating. Clearly this Trojan has breached your current defences . At least NOD32 has detected it once it has got past your current firewall setup. Regards David griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 20:00 To: blind-computing@jaws-users.com Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan > The reason a Trojan cannot be deleted is probably that it is being > loaded > at startup . You could try putting this Trojan name into a Google Search > to > get definite instructions on removal but I can suggest the following. Try > . > > > There are normally 2 ways of coping with Trojans . > > 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of > windows that can be loaded where startup drivers, including hopefully your > Trojan are not loaded. I am not sure how this is done in vista but in XP I > think I recall you enter Safe Mode by pressing F8 repeatedly as the > computer > boots up. Your problem however, is that Jaws will not work in safe Mode > as > the internal sound driver will not be loaded and there are other special > drivers Jaws relies upon. > I saw a post recently on an NVDA list saying that you could however run > the > free NVDA Screen reader in Safe Mode. To do this you need a portable > version of NVDA and an external USB headset or external USB Soundcard. > Apparently these USB sound cards or headsets will load in Safe Mode. I > have > not tested this out. It may be easier for you to just get sighted help to > run NOD32 in Safe Mode however. > > 2. The other method I suggest is that you try installing super > antispyware. This has a claim that it is able to remove Trojans . What is > will do, if it finds the Trojan, is inform you that your system needs to > be > restarted. Super Antispyware will then try to remove the Trojan as > windows > starts up before it gets a chance to load. > > Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has > already shown it can detect this Trojan. This gives a high chance that it > should be able to definitely find it . > > Once you are 100% sure that your system is clean I would suggest. > 1. Make sure you have a good firewall if you do not have one set up. > Personally I would be using ESET Smart Security rather than the stand > alone > NOD32 anti virus that you have. > 2. use a disk image utility to back up your windows installation so you > have > a simple method of returning to a clean version of windows in future. > > > Regards > > David Griffith > > > > > -Original Message- > From: blind-computing-boun...@jaws-users.com > [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew > Sent: Saturday, 28 November 2009 01:41 > To: blind computing > Subject: [Blind-Computing] hello and need help getting rid of a trojan > > Hello all. I am Matthew and new to the list. I have an hp pavilion laptop > that was running vista and I recently upgraded to windows 7. I am running > jaws 11 professional. I am also running the latest version of nod32. For > some reason now it keeps popping up saying I have the win32/mebroot.k > trojan > and it can't be cleaned or deleted. I have had no luck in finding any > workable trojan removers. Any help or suggestions would be greatly > appreciated. > > > __ Information from ESET NOD32 Antivirus, version of virus > signature > database 4643 (20091127) __ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ > > __ Information from ESET Smart Security, version of virus > signature > database 4643 (20091127) __ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > > __ Information from ESET Smart Security, version of virus > signature > database 464
Re: [Blind-Computing] hello and need help getting rid of a trojan
Thank you for the ideas david. I will try and get someone sighted here to help me run it in safe mode. I do have a router and thought that firewall plus the one with windows would be good enough. -- From: "David Griffith" Sent: Saturday, November 28, 2009 3:06 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan The reason a Trojan cannot be deleted is probably that it is being loaded at startup . You could try putting this Trojan name into a Google Search to get definite instructions on removal but I can suggest the following. Try . There are normally 2 ways of coping with Trojans . 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of windows that can be loaded where startup drivers, including hopefully your Trojan are not loaded. I am not sure how this is done in vista but in XP I think I recall you enter Safe Mode by pressing F8 repeatedly as the computer boots up. Your problem however, is that Jaws will not work in safe Mode as the internal sound driver will not be loaded and there are other special drivers Jaws relies upon. I saw a post recently on an NVDA list saying that you could however run the free NVDA Screen reader in Safe Mode. To do this you need a portable version of NVDA and an external USB headset or external USB Soundcard. Apparently these USB sound cards or headsets will load in Safe Mode. I have not tested this out. It may be easier for you to just get sighted help to run NOD32 in Safe Mode however. 2. The other method I suggest is that you try installing super antispyware. This has a claim that it is able to remove Trojans . What is will do, if it finds the Trojan, is inform you that your system needs to be restarted. Super Antispyware will then try to remove the Trojan as windows starts up before it gets a chance to load. Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has already shown it can detect this Trojan. This gives a high chance that it should be able to definitely find it . Once you are 100% sure that your system is clean I would suggest. 1. Make sure you have a good firewall if you do not have one set up. Personally I would be using ESET Smart Security rather than the stand alone NOD32 anti virus that you have. 2. use a disk image utility to back up your windows installation so you have a simple method of returning to a clean version of windows in future. Regards David Griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 01:41 To: blind computing Subject: [Blind-Computing] hello and need help getting rid of a trojan Hello all. I am Matthew and new to the list. I have an hp pavilion laptop that was running vista and I recently upgraded to windows 7. I am running jaws 11 professional. I am also running the latest version of nod32. For some reason now it keeps popping up saying I have the win32/mebroot.k trojan and it can't be cleaned or deleted. I have had no luck in finding any workable trojan removers. Any help or suggestions would be greatly appreciated. __ Information from ESET NOD32 Antivirus, version of virus signature database 4643 (20091127) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET NOD32 Antivirus, version of virus signature database 4644 (20091128) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __ Information from ESET NOD32 Antivirus, version of virus signature database 4645 (20091128) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [Blind-Computing] hello and need help getting rid of a trojan
Yes I did try that and it doesn't see it. Thank you for the idea though. I do not want to have to reformat if I don't have to. -- From: "Ch.B." Sent: Saturday, November 28, 2009 3:45 AM To: Subject: Re: [Blind-Computing] hello and need help getting rid of a trojan That is a tricky one. Since this is a master boot virus it will load everytime. If I was you I would go ahead and reinstall the entire windows. The thing with Trojans is you do have a compromised system and to me that is just not something I would like to run. Either way, have you already tried this one? http://www.eset.eu/download/emebremover For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET NOD32 Antivirus, version of virus signature database 4644 (20091128) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __ Information from ESET NOD32 Antivirus, version of virus signature database 4645 (20091128) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [Blind-Computing] hello and need help getting rid of a trojan
You could try mse (mic4rosoft essentials). marilyn For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [Blind-Computing] hello and need help getting rid of a trojan
That is a tricky one. Since this is a master boot virus it will load everytime. If I was you I would go ahead and reinstall the entire windows. The thing with Trojans is you do have a compromised system and to me that is just not something I would like to run. Either way, have you already tried this one? http://www.eset.eu/download/emebremover For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [Blind-Computing] hello and need help getting rid of a trojan
The reason a Trojan cannot be deleted is probably that it is being loaded at startup . You could try putting this Trojan name into a Google Search to get definite instructions on removal but I can suggest the following. Try . There are normally 2 ways of coping with Trojans . 1. Run Nod 32 in windows safe Mode. Safe Mode is a special kind of windows that can be loaded where startup drivers, including hopefully your Trojan are not loaded. I am not sure how this is done in vista but in XP I think I recall you enter Safe Mode by pressing F8 repeatedly as the computer boots up. Your problem however, is that Jaws will not work in safe Mode as the internal sound driver will not be loaded and there are other special drivers Jaws relies upon. I saw a post recently on an NVDA list saying that you could however run the free NVDA Screen reader in Safe Mode. To do this you need a portable version of NVDA and an external USB headset or external USB Soundcard. Apparently these USB sound cards or headsets will load in Safe Mode. I have not tested this out. It may be easier for you to just get sighted help to run NOD32 in Safe Mode however. 2. The other method I suggest is that you try installing super antispyware. This has a claim that it is able to remove Trojans . What is will do, if it finds the Trojan, is inform you that your system needs to be restarted. Super Antispyware will then try to remove the Trojan as windows starts up before it gets a chance to load. Of the 2 methods I would try to use Nod 32 in Safe Mode first as it has already shown it can detect this Trojan. This gives a high chance that it should be able to definitely find it . Once you are 100% sure that your system is clean I would suggest. 1. Make sure you have a good firewall if you do not have one set up. Personally I would be using ESET Smart Security rather than the stand alone NOD32 anti virus that you have. 2. use a disk image utility to back up your windows installation so you have a simple method of returning to a clean version of windows in future. Regards David Griffith -Original Message- From: blind-computing-boun...@jaws-users.com [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of matthew Sent: Saturday, 28 November 2009 01:41 To: blind computing Subject: [Blind-Computing] hello and need help getting rid of a trojan Hello all. I am Matthew and new to the list. I have an hp pavilion laptop that was running vista and I recently upgraded to windows 7. I am running jaws 11 professional. I am also running the latest version of nod32. For some reason now it keeps popping up saying I have the win32/mebroot.k trojan and it can't be cleaned or deleted. I have had no luck in finding any workable trojan removers. Any help or suggestions would be greatly appreciated. __ Information from ESET NOD32 Antivirus, version of virus signature database 4643 (20091127) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com __ Information from ESET Smart Security, version of virus signature database 4643 (20091127) __ The message was checked by ESET Smart Security. http://www.eset.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
