Try looking here for all the specifics on setting it up and also look
for ways to get to this document (and many others as well) from the
DocCD - it can save your life in the lab.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1002001
Cheers,
Mark Snow
CCIE #14073 (Voice, Security)
CCSI #31583
Senior Technical Instructor - IPexpert, Inc.
A Cisco Learning Partner - We Accept Learning Credits!
Telephone: +1.810.326.1444
Fax: +1.309.413.4097
Mailto: [EMAIL PROTECTED]
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video On
Demand and Audio Certification Training Tools for the Cisco CCIE RS
Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
CCIE Storage Lab Certifications.
On Nov 13, 2007, at 11:31 AM, Mike Schultz (US) wrote:
Hello everyone. I am trying to figure out why the TCL scripts for
AA and ACD in me CME router are not working.
Here is my flash and config:
BR2#sho flash
CompactFlash directory:
File Length Name/status
1 32008680 c2811-voice.bin
2 41894crashinfo_20071024-191745
3 1878 BR2Config.txt
4 315392 MOH.WAV [deleted]
5 496521 moh.au
6 496521 welcome.au
7 1008640 cme-b-acd-2.1.0.0.tar
8 5297754 CiscoIOSTSP1.3.zip
9 798720 cme-gui-3.4.0.0.tar
10 3033600 cme-sip-3.4.0.0.tar
11 4308 admin_user.html [deleted]
12 57856admin_user.js [deleted]
13 4308 admin_user.html
14 642871 admin_user.js
15 1602 CiscoLogo.gif
16 616 CME_GUI_README.TXT
17 953 Delete.gif
18 16344dom.js
19 864 downarrow.gif
20 6146 ephone_admin.html
21 4658 logohome.gif
22 3724 normal_user.html
23 77200normal_user.js
24 1347 Plus.gif
25 960 sqlnet.log
26 843 sxiconad.gif
27 174 Tab.gif
28 2389 telephony_service.html
29 870 uparrow.gif
30 9968 xml-test.html
31 3311 xml.template
32 18346app-b-acd-2.1.0.0.ReadMe
33 24679app-b-acd-2.1.0.0.tcl
34 33870app-b-acd-aa-2.1.0.0.tcl
35 75650en_bacd_allagentsbusy.au
36 83291en_bacd_disconnect.au
37 63055en_bacd_enter_dest.au
38 37952en_bacd_invalidoption.au
39 496521 en_bacd_music_on_hold.au
40 123446 en_bacd_options_menu.au
41 42978en_bacd_welcome.au
[45343372 bytes used, 18881904 available, 64225276 total]
application
service queue flash:app-b-acd-2.1.0.0.tcl
param queue-len 10
param queue-manager-debugs 1
param aa-hunt2 3210
param number-of-hunt-grps 1
!
service aa flash:app-b-acd-aa-2.1.0.0.tcl
paramspace english index 1
param number-of-hunt-grps 1
param handoff-string aa
param dial-by-extension-option 5
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 4
param aa-pilot 3313213211
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt en_bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 600
param service-name queue
!
dial-peer voice 700 pots
service aa
incoming called-number 3313213211
In addition, each time I put the param commands in, I get a warning:
Warning: parameter aa-pilot has not been registered under aa namespace
Is this normal?
So when I call the pilot number, I just get about 30 seconds of dead
air and then it goes busy. I ran the debug voip application etc
debugs, but it is a bunch of jibberish and I cannot tell what is
going on. Anyone see what I am doing wrong or know a better debug
to run.
Thanks,
Mike
Mike Schultz
image001.gif
Managing Technical Consultant- Southeast Region
CCIE #7935
Cell: 407-758-7706
Disclaimer: This e-mail communication and any attachments may
contain confidential and privileged information and is for use by
the designated addressee(s) named above only. If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of this
email or its contents is strictly prohibited and may be unlawful. If
you have received this communication in error, please notify us
immediately by replying to this message and deleting it from your
computer. Thank you.
