[OSL | CCIE_Voice] silly dtmf,fax,modem relay question

2009-03-04 Thread Joel Jose
i was reading about the rfc2833 dtmf support. one doubt really got me
thinking... i hope its not too silly for this group.. incase its too
silly, then i have hey its in the blueprint excuse ;)

so when we use dtmf relay.. or any relay..say modem or fax.. when mean
out band, we mean atleast 2 channels right?? one for the usual rtp
and the other for the fax,modem,dtmf channel right??

So in vic-2fxs we shouldnt be able to do relay right??. but cisco says we can.


Before Cisco IOS Release 12.4(6)XE, SCCP gateways supported fax
passthrough only. In Cisco IOS Release 12.4(6)XE and later releases,
SCCP Gateway Controlled Fax Relay adds support 
http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsrelay.html#wp1049432


well... i am just a little confused as to how do we do out of band
if there are no more than one channel?? i am sure by now that my
understanding of outofband is also flawed... do correct me.


joel.

-- 
it's not the years in your life that count. It's the life in your
years. Abraham Lincoln


Re: [OSL | CCIE_Voice] CTI RP

2009-03-04 Thread Kumar, Narinder
I integrated IPCC with CCM. IPCC and CCM are both collocated on the same box.
Created new application with trigger point 1700
ON the CCM PUB and SUB the CTI RP shows me it is registered. But when I call 
1700 from the IP Phone or from PSTN it keeps coming busy all time.

Rest the CTI RP, reset the IIS server ( Don't think that will play any part), I 
even rebooted both PUB and SUB, don't know why it is busy all the time.

Any help is much appreciated.

Thanks
Narinder

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Any unauthorised form of reproduction of this message, or part thereof, is 
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[OSL | CCIE_Voice] lab v2 / v3 questions

2009-03-04 Thread KIZILCABOLUK DENIZ
Hello,

 

I prepared for voice v2 but I couldn't find a place for lab before
Agust. v3 will be started middle of July.

 

I need a guide for the voice lab exam which way I can continue;

-  Continue with v2 and wait till find a place or continue with
v3 and take the lab in Agust?

-  Do you thing there are too many difference between v2 and v3?

-  I have still vouchers for lab and will  I have option to
login v2 or v3 for preparation?

 

Thanks,

 

 

M.Deniz KIZILCABOLUK

Alcatel-Lucent Bell NV

IPTC I'ntl System - Integr.  Test

Copernicuslaan 50, 2018 Antwerp, Belgium

E-mail   : deniz.kizilcabo...@alcatel-lucent.com

Mobile : +32 477961935

Fax: +90 5339793549

 



Re: [OSL | CCIE_Voice] silly dtmf,fax,modem relay question

2009-03-04 Thread Cliff McGlamry
I believe that statement means it supports dtmf relay to or from that 
device, not actually exiting out to the analog device FROM the card.



- Original Message - 
From: Joel Jose joeljose...@gmail.com
To: ccie_voice@onlinestudylist.com
Sent: Wednesday, March 04, 2009 5:47 AM
Subject: [OSL | CCIE_Voice] silly dtmf,fax,modem relay question


i was reading about the rfc2833 dtmf support. one doubt really got me
thinking... i hope its not too silly for this group.. incase its too
silly, then i have hey its in the blueprint excuse ;)

so when we use dtmf relay.. or any relay..say modem or fax.. when mean
out band, we mean atleast 2 channels right?? one for the usual rtp
and the other for the fax,modem,dtmf channel right??

So in vic-2fxs we shouldnt be able to do relay right??. but cisco says we 
can.


Before Cisco IOS Release 12.4(6)XE, SCCP gateways supported fax
passthrough only. In Cisco IOS Release 12.4(6)XE and later releases,
SCCP Gateway Controlled Fax Relay adds support 
http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsrelay.html#wp1049432


well... i am just a little confused as to how do we do out of band
if there are no more than one channel?? i am sure by now that my
understanding of outofband is also flawed... do correct me.


joel.

-- 
it's not the years in your life that count. It's the life in your
years. Abraham Lincoln




Re: [OSL | CCIE_Voice] CTI RP

2009-03-04 Thread Cliff McGlamry
In my experience, when this happens the problem is usually that there is 
something wrong with the script.  If you open up the script you are using 
with the script editor, and use the validate function, it will tell you if 
there is something it doesn't like.  If the script has validation problems, 
it will NOT answer the phone.

You can also plug in one of your canned scripts to see if they work (the 
aa.aef or icd.aef).  If they don't answer, you're likely missing some 
configuration.

Remember that in addition to the CTI Route point, you must also configure 
the CTI Ports themselves (the call control groupthese are the actual 
ports that are answering the phone) and the Cisco Media Termination Dialog 
group (Under Cisco Media on the subsystems menu).  The Media Termination 
group is what provides the ability to interact with the caller (i.e. speak 
to them get digits from them, etc).

If these are not set up, then you can't configure them onto the JTAPI 
trigger.  And if they aren't configured on the JTAPI trigger (under the 
settings for Call Control Group and Primary Dialog Group), then a script 
that needs to answer the phone and interact with callers.can't.  So, 
you'd likely get a busy signal.

On a more basic setting, you could bounce the CRS Node engine, make sure the 
services are upand if you're also running extension mobility/IPMA 
Console/etc. you need to change the port number in Tomcat on IPCC to fix the 
conflict there.

HTH

Cliff

- Original Message - 
From: Kumar, Narinder narinder.ku...@uxcg.com.au
To: ccie_voice@onlinestudylist.com
Sent: Wednesday, March 04, 2009 8:51 AM
Subject: Re: [OSL | CCIE_Voice] CTI RP


I integrated IPCC with CCM. IPCC and CCM are both collocated on the same 
box.
Created new application with trigger point 1700
ON the CCM PUB and SUB the CTI RP shows me it is registered. But when I call 
1700 from the IP Phone or from PSTN it keeps coming busy all time.

Rest the CTI RP, reset the IIS server ( Don't think that will play any 
part), I even rebooted both PUB and SUB, don't know why it is busy all the 
time.

Any help is much appreciated.

Thanks
Narinder

CONFIDENTIALITY - The information contained in this electronic mail message 
is confidential and is intended solely for the addressee(s). If you are not 
an authorised recipient of this message please contact Getronics Australia 
immediately by reply email and destroy/delete this message from your 
computer.  Any unauthorised form of reproduction of this message, or part 
thereof, is strictly prohibited.
DISCLAIMER - Unless specifically indicated otherwise, the views and opinions 
expressed in this email are those of the sender and not Getronics Australia. 
While we endeavour to protect our network from computer viruses, Getronics 
Australia does not warrant that this email or any attachments are free of 
viruses or any other defects or errors.  It is the duty of the recipient to 
virus scan and otherwise test any information contained in this email before 
loading onto any computer system.





Re: [OSL | CCIE_Voice] CTI RP

2009-03-04 Thread Vik Malhi
In addition to what Cliff has said- also ensure the JTAPI and RM-CM
Subsystem's are showing as active in the CRS control center. Call from the
HQ phone where there is no need for a transcoder to be invoked and you do
not need any Location bandwidth available.
-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Cliff McGlamry cl...@mcglamry.net
 Date: Wed, 4 Mar 2009 10:52:23 -0500
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] CTI RP
 
 In my experience, when this happens the problem is usually that there is
 something wrong with the script.  If you open up the script you are using
 with the script editor, and use the validate function, it will tell you if
 there is something it doesn't like.  If the script has validation problems,
 it will NOT answer the phone.
 
 You can also plug in one of your canned scripts to see if they work (the
 aa.aef or icd.aef).  If they don't answer, you're likely missing some
 configuration.
 
 Remember that in addition to the CTI Route point, you must also configure
 the CTI Ports themselves (the call control groupthese are the actual
 ports that are answering the phone) and the Cisco Media Termination Dialog
 group (Under Cisco Media on the subsystems menu).  The Media Termination
 group is what provides the ability to interact with the caller (i.e. speak
 to them get digits from them, etc).
 
 If these are not set up, then you can't configure them onto the JTAPI
 trigger.  And if they aren't configured on the JTAPI trigger (under the
 settings for Call Control Group and Primary Dialog Group), then a script
 that needs to answer the phone and interact with callers.can't.  So,
 you'd likely get a busy signal.
 
 On a more basic setting, you could bounce the CRS Node engine, make sure the
 services are upand if you're also running extension mobility/IPMA
 Console/etc. you need to change the port number in Tomcat on IPCC to fix the
 conflict there.
 
 HTH
 
 Cliff
 
 - Original Message -
 From: Kumar, Narinder narinder.ku...@uxcg.com.au
 To: ccie_voice@onlinestudylist.com
 Sent: Wednesday, March 04, 2009 8:51 AM
 Subject: Re: [OSL | CCIE_Voice] CTI RP
 
 
 I integrated IPCC with CCM. IPCC and CCM are both collocated on the same
 box.
 Created new application with trigger point 1700
 ON the CCM PUB and SUB the CTI RP shows me it is registered. But when I call
 1700 from the IP Phone or from PSTN it keeps coming busy all time.
 
 Rest the CTI RP, reset the IIS server ( Don't think that will play any
 part), I even rebooted both PUB and SUB, don't know why it is busy all the
 time.
 
 Any help is much appreciated.
 
 Thanks
 Narinder
 
 CONFIDENTIALITY - The information contained in this electronic mail message
 is confidential and is intended solely for the addressee(s). If you are not
 an authorised recipient of this message please contact Getronics Australia
 immediately by reply email and destroy/delete this message from your
 computer.  Any unauthorised form of reproduction of this message, or part
 thereof, is strictly prohibited.
 DISCLAIMER - Unless specifically indicated otherwise, the views and opinions
 expressed in this email are those of the sender and not Getronics Australia.
 While we endeavour to protect our network from computer viruses, Getronics
 Australia does not warrant that this email or any attachments are free of
 viruses or any other defects or errors.  It is the duty of the recipient to
 virus scan and otherwise test any information contained in this email before
 loading onto any computer system.
 
 
 




Re: [OSL | CCIE_Voice] silly dtmf,fax,modem relay question

2009-03-04 Thread Vik Malhi
Joel,

First of all no question is too silly on this post so thank you for your
question. It's a good question- we normally set dtmf-relay to use a certain
method because the document we read says to do it that way and then we move
on!

But I think to answer the question properly we are best of answering two
other questions:

(1) Why do we need dtmf-relay
(2) what does in-band

The answer to (1) is dtmf being sent to an IVR application across the WAN is
unreliable because usually g729 (or some other compressed codec) is used
across the WAN and whilst this is great for voice- DTMF, Fax and Modem
signals are more susceptible to becoming distorted using the compression
techniques used for Low Bit Rate codecs and also packet loss/jitter/etc.
This could mean you press 1 for sales but it ends up arriving at the IVR
as 2 for support:-)

The answer to (2) is in-band means we receive the DTMF tone and place it
into an RTP packet with payload identifier of G729 or whatever the codec
being used is. In other words, the DTMF tone is carried in the voice stream.

We want to achieve two things- we STILL NEED voice to use g729 but we need a
more reliable method for transporting (or relaying) DTMF/Fax/Modem signals.
SO we can use H245 signaling (two types of signling here) or RFC 2833
(RTP-NTE). The H245 signaling channel was opened up before the RTP media
stream- H245 is used to inform the other party of codecs to use and which
UDP port to communicate on for the RTP session. H323 supports these two
methods but not SIP.

RTP-NTE is mistakenly known as in-band when actually it is not (no matter
what the docs state!). There is a subtle difference between the two- with
RFC 2833 we are placing the DTMF into an RTP packet but the payload
identifier is NTE as opposed to G729 and this offers a more reliable way
to transport the DTMF tone. SIP and H323 support this method.

SIP also has another out-of-band method which places the DTMF tone into a
SIP NOTIFY message which some SIP applications support. H323 does not
support this.

SCCP phones use a method very similar to SIP phones and that is DTMF tones
are placed into SCCP messages - again this is out-of-band.

So a VIC-2FXS has no need to support DTMF-RELAY. The phone supports DTMF and
the gateway receives the DMTF tone and relays this across the WAN using
the technique specified in the VOIP dial-peer.

-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Cliff McGlamry cl...@mcglamry.net
 Date: Wed, 4 Mar 2009 10:36:24 -0500
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] silly dtmf,fax,modem relay question
 
 I believe that statement means it supports dtmf relay to or from that
 device, not actually exiting out to the analog device FROM the card.
 
 
 
 - Original Message -
 From: Joel Jose joeljose...@gmail.com
 To: ccie_voice@onlinestudylist.com
 Sent: Wednesday, March 04, 2009 5:47 AM
 Subject: [OSL | CCIE_Voice] silly dtmf,fax,modem relay question
 
 
 i was reading about the rfc2833 dtmf support. one doubt really got me
 thinking... i hope its not too silly for this group.. incase its too
 silly, then i have hey its in the blueprint excuse ;)
 
 so when we use dtmf relay.. or any relay..say modem or fax.. when mean
 out band, we mean atleast 2 channels right?? one for the usual rtp
 and the other for the fax,modem,dtmf channel right??
 
 So in vic-2fxs we shouldnt be able to do relay right??. but cisco says we
 can.
 
 
 Before Cisco IOS Release 12.4(6)XE, SCCP gateways supported fax
 passthrough only. In Cisco IOS Release 12.4(6)XE and later releases,
 SCCP Gateway Controlled Fax Relay adds support 
 http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsrelay.htm
 l#wp1049432
 
 
 well... i am just a little confused as to how do we do out of band
 if there are no more than one channel?? i am sure by now that my
 understanding of outofband is also flawed... do correct me.
 
 
 joel.
 
 -- 
 it's not the years in your life that count. It's the life in your
 years. Abraham Lincoln
 
 




Re: [OSL | CCIE_Voice] lab v2 / v3 questions

2009-03-04 Thread Vik Malhi
- Continue with v2 and wait till find a place or continue with v3
and take the lab in Agust?
Ultimately this is your decision- I would suggest you look every day and
over the next few weeks if there are no lab dates available then you may
want to move onto the new blueprint. I know if a few people who recently got
lab dates in Tokyo.

* Do you thing there are too many difference between v2 and v3?
This is a loaded question. There are massive differences between the two
blueprints but the technologies used in v2 are still applicable in v3 and so
your v2 prep will not be in vain. There are new things in v3 that do not
exist in v2 such as device mobility, single number reach, sip endpoints and
presence to name but a few.


* I have still vouchers for lab and will  I have option to login v2 or v3
for preparation?
Vouchers for Proctorlabs? They are valid from 1 year of purchase.


-- 
Vik Malhi ­ CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.








From: KIZILCABOLUK DENIZ deniz.kizilcabo...@alcatel-lucent.com.tr
Date: Wed, 4 Mar 2009 15:28:13 +0100
To: OSL Group ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] lab v2 / v3 questions

Hello,
 
I prepared for voice v2 but I couldn¹t find a place for lab before Agust. v3
will be started middle of July.
 
I need a guide for the voice lab exam which way I can continue;
- Continue with v2 and wait till find a place or continue with v3
and take the lab in Agust?

- Do you thing there are too many difference between v2 and v3?

- I have still vouchers for lab and will  I have option to login v2
or v3 for preparation?

 
Thanks,
 
 
M.Deniz KIZILCABOLUK
Alcatel-Lucent Bell NV
IPTC I'ntl System - Integr.  Test
Copernicuslaan 50, 2018 Antwerp, Belgium
E-mail   : deniz.kizilcabo...@alcatel-lucent.com
Mobile : +32 477961935
Fax: +90 5339793549
 




Re: [OSL | CCIE_Voice] CTI RP

2009-03-04 Thread Kumar, Narinder
No Need of transcoder all G711.
All the points cliff has suggested is already checked and are in place.
I removed my script and used aa.aef no change.
Port conflict checked.



-Original Message-
From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vik Malhi
Sent: Thursday, 5 March 2009 4:35 AM
To: Cliff McGlamry; OSL Group
Subject: Re: [OSL | CCIE_Voice] CTI RP

In addition to what Cliff has said- also ensure the JTAPI and RM-CM
Subsystem's are showing as active in the CRS control center. Call from the
HQ phone where there is no need for a transcoder to be invoked and you do
not need any Location bandwidth available.
--
Vik Malhi  CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage
Lab Certifications.







 From: Cliff McGlamry cl...@mcglamry.net
 Date: Wed, 4 Mar 2009 10:52:23 -0500
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] CTI RP

 In my experience, when this happens the problem is usually that there is
 something wrong with the script.  If you open up the script you are using
 with the script editor, and use the validate function, it will tell you if
 there is something it doesn't like.  If the script has validation problems,
 it will NOT answer the phone.

 You can also plug in one of your canned scripts to see if they work (the
 aa.aef or icd.aef).  If they don't answer, you're likely missing some
 configuration.

 Remember that in addition to the CTI Route point, you must also configure
 the CTI Ports themselves (the call control groupthese are the actual
 ports that are answering the phone) and the Cisco Media Termination Dialog
 group (Under Cisco Media on the subsystems menu).  The Media Termination
 group is what provides the ability to interact with the caller (i.e. speak
 to them get digits from them, etc).

 If these are not set up, then you can't configure them onto the JTAPI
 trigger.  And if they aren't configured on the JTAPI trigger (under the
 settings for Call Control Group and Primary Dialog Group), then a script
 that needs to answer the phone and interact with callers.can't.  So,
 you'd likely get a busy signal.

 On a more basic setting, you could bounce the CRS Node engine, make sure the
 services are upand if you're also running extension mobility/IPMA
 Console/etc. you need to change the port number in Tomcat on IPCC to fix the
 conflict there.

 HTH

 Cliff

 - Original Message -
 From: Kumar, Narinder narinder.ku...@uxcg.com.au
 To: ccie_voice@onlinestudylist.com
 Sent: Wednesday, March 04, 2009 8:51 AM
 Subject: Re: [OSL | CCIE_Voice] CTI RP


 I integrated IPCC with CCM. IPCC and CCM are both collocated on the same
 box.
 Created new application with trigger point 1700
 ON the CCM PUB and SUB the CTI RP shows me it is registered. But when I call
 1700 from the IP Phone or from PSTN it keeps coming busy all time.

 Rest the CTI RP, reset the IIS server ( Don't think that will play any
 part), I even rebooted both PUB and SUB, don't know why it is busy all the
 time.

 Any help is much appreciated.

 Thanks
 Narinder

 CONFIDENTIALITY - The information contained in this electronic mail message
 is confidential and is intended solely for the addressee(s). If you are not
 an authorised recipient of this message please contact Getronics Australia
 immediately by reply email and destroy/delete this message from your
 computer.  Any unauthorised form of reproduction of this message, or part
 thereof, is strictly prohibited.
 DISCLAIMER - Unless specifically indicated otherwise, the views and opinions
 expressed in this email are those of the sender and not Getronics Australia.
 While we endeavour to protect our network from computer viruses, Getronics
 Australia does not warrant that this email or any attachments are free of
 viruses or any other defects or errors.  It is the duty of the recipient to
 virus scan and otherwise test any information contained in this email before
 loading onto any computer system.







CONFIDENTIALITY - The information contained in this electronic mail message is 
confidential and is intended solely for the addressee(s). If you are not an 
authorised recipient of this message please contact Getronics Australia 
immediately by reply email and destroy/delete this message from your computer.  
Any unauthorised form of reproduction of this message, or part thereof, is 
strictly prohibited.
DISCLAIMER - Unless specifically indicated otherwise, the views and opinions 
expressed in this email are those of the sender and not 

Re: [OSL | CCIE_Voice] CTI RP

2009-03-04 Thread Hardesty, Scott
 Narinder, I usually get a message stating a system problem when I hit
IPCC and there is something wrong with my script / configurations.  I
have received busy signals when I have had issues with calling search
spaces on my CTI ports or CTI route points.

If the ports are registered, I would take a look at the CSS on your
CTI/RP ports.


 
Scott Hardesty | Solutions Engineer | MidAtlantic | Presidio Networked Solutions
7601 Ora Glen Drive, Suite 100, Greenbelt, MD  20770 | 
mailto:sharde...@presidio.com
D: 301.313.2041 | C: 443.789.1219 | http://www.presidio.com/

 
-Original Message-

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Kumar,
Narinder
Sent: Wednesday, March 04, 2009 5:15 PM
To: Vik Malhi; Cliff McGlamry; OSLGroup
Subject: Re: [OSL | CCIE_Voice] CTI RP

No Need of transcoder all G711.
All the points cliff has suggested is already checked and are in place.
I removed my script and used aa.aef no change.
Port conflict checked.



-Original Message-
From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Vik Malhi
Sent: Thursday, 5 March 2009 4:35 AM
To: Cliff McGlamry; OSL Group
Subject: Re: [OSL | CCIE_Voice] CTI RP

In addition to what Cliff has said- also ensure the JTAPI and RM-CM
Subsystem's are showing as active in the CRS control center. Call from
the
HQ phone where there is no need for a transcoder to be invoked and you
do
not need any Location bandwidth available.
--
Vik Malhi  CCIE #13890, CCSI #31584
Senior Technical Instructor - IPexpert, Inc.

Telephone: +1.810.326.1444
Fax: +1.810.454.0130
Mailto: vma...@ipexpert.com


Join our free online support and peer group communities:
http://www.IPexpert.com/communities
IPexpert - The Global Leader in Self-Study, Classroom-Based,
Video-On-Demand
and Audio Certification Training Tools for the Cisco CCIE RS Lab, CCIE
Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE
Storage
Lab Certifications.







 From: Cliff McGlamry cl...@mcglamry.net
 Date: Wed, 4 Mar 2009 10:52:23 -0500
 To: OSL Group ccie_voice@onlinestudylist.com
 Subject: Re: [OSL | CCIE_Voice] CTI RP

 In my experience, when this happens the problem is usually that there
is
 something wrong with the script.  If you open up the script you are
using
 with the script editor, and use the validate function, it will tell
you if
 there is something it doesn't like.  If the script has validation
problems,
 it will NOT answer the phone.

 You can also plug in one of your canned scripts to see if they work
(the
 aa.aef or icd.aef).  If they don't answer, you're likely missing some
 configuration.

 Remember that in addition to the CTI Route point, you must also
configure
 the CTI Ports themselves (the call control groupthese are the
actual
 ports that are answering the phone) and the Cisco Media Termination
Dialog
 group (Under Cisco Media on the subsystems menu).  The Media
Termination
 group is what provides the ability to interact with the caller (i.e.
speak
 to them get digits from them, etc).

 If these are not set up, then you can't configure them onto the JTAPI
 trigger.  And if they aren't configured on the JTAPI trigger (under
the
 settings for Call Control Group and Primary Dialog Group), then a
script
 that needs to answer the phone and interact with callers.can't.
So,
 you'd likely get a busy signal.

 On a more basic setting, you could bounce the CRS Node engine, make
sure the
 services are upand if you're also running extension mobility/IPMA
 Console/etc. you need to change the port number in Tomcat on IPCC to
fix the
 conflict there.

 HTH

 Cliff

 - Original Message -
 From: Kumar, Narinder narinder.ku...@uxcg.com.au
 To: ccie_voice@onlinestudylist.com
 Sent: Wednesday, March 04, 2009 8:51 AM
 Subject: Re: [OSL | CCIE_Voice] CTI RP


 I integrated IPCC with CCM. IPCC and CCM are both collocated on the
same
 box.
 Created new application with trigger point 1700
 ON the CCM PUB and SUB the CTI RP shows me it is registered. But when
I call
 1700 from the IP Phone or from PSTN it keeps coming busy all time.

 Rest the CTI RP, reset the IIS server ( Don't think that will play any
 part), I even rebooted both PUB and SUB, don't know why it is busy all
the
 time.

 Any help is much appreciated.

 Thanks
 Narinder

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 While we endeavour to protect our network from computer 

Re: [OSL | CCIE_Voice] IP PIM

2009-03-04 Thread Ryan Trauernicht
Dense mode is a push method of doing multicast and sparse dense is a pull
method of doing multicast.

On Tue, Mar 3, 2009 at 12:56 PM, hasan khalife hasan_khal...@hotmail.comwrote:

  WHAT IS THE DIFFERENEC BTW IP PIM DENSE-MODE


 IP PIM SPARSE-DENSE-MODE

 --
 See all the ways you can stay connected to friends and 
 familyhttp://www.microsoft.com/windows/windowslive/default.aspx



Re: [OSL | CCIE_Voice] IP PIM

2009-03-04 Thread CCIE OSL
PIM Dence mode is more for local area network or samll size network, 
more of broadcast, push. Not recommended for WAN


PIM sparce-mode is recommended for traffic over WAN. OR LAN.

ip pim sparce-dense mode activates both space and dence mode - sparce 
first and dense,
This command is mainly used for Auto-RP, where you can have multiple RPs 
and selection process to find RP use dense mode, once RP is selected, it 
uses sparce mode for actual multicast.


/Jin Jung...

Ryan Trauernicht wrote:
Dense mode is a push method of doing multicast and sparse dense is a 
pull method of doing multicast.


On Tue, Mar 3, 2009 at 12:56 PM, hasan khalife 
hasan_khal...@hotmail.com mailto:hasan_khal...@hotmail.com wrote:


WHAT IS THE DIFFERENEC BTW IP PIM DENSE-MODE
 
 
IP PIM SPARSE-DENSE-MODE



See all the ways you can stay connected to friends and family
http://www.microsoft.com/windows/windowslive/default.aspx






Re: [OSL | CCIE_Voice] FXS restricted without using COR

2009-03-04 Thread CCIE OSL

CCIE OSL wrote:


Quick question,

I am trying to configure my FXS port to only allow call local and 911.


I know how to do it with COR,

But I do not want to create COR, it seems bit too much for simple 
restriction for PSTN phone.


Is there any other way to restrict this phone with out using COR?

Thanks..


/Jin Jung...





[OSL | CCIE_Voice] IPBlue and IPCC Express

2009-03-04 Thread Cliff McGlamry
Has anyone been able to get the IP Phone service to work with IP Blue?  I'm 
getting some really strange behaviors from IP Blue when attempting to utilize 
services configured on the phone.  I've got services showing up on the phones 
that aren't configured on them, etc.  Very strange.  And IPPA will NOT work.  

Just curious if anyone else has seen this. 

Cliff