Re: [OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 796X or 794X

[anil batra]

Thanks al for your kind inputs, it helped.

--- On Thu, 11/26/09, Otto Sanchez  wrote:


From: Otto Sanchez 
Subject: Re: [OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 
796X or 794X
To: "anil batra" 
Cc: ccie_voice@onlinestudylist.com
Date: Thursday, November 26, 2009, 6:41 AM



Hello,
 
There's no direct option to unlock/lock the phone's keypad in call manager 
configuration, you may want to evaluate options like fac and extension mobility 
to restrict phone access to some destinations/services,
 
The option under common device profile refers to a password to unlock admin 
settings within the phone itself (for certain models),
 
HTH,

 
On Wed, Nov 25, 2009 at 5:41 PM, anil batra  wrote:






Anyone knows please "how to lock and unlock keypad on Cisco IP Phone 796X or 
794X" 
I see under "common device profile" there is an option of "Lock phone.." 
not sure what does that means?? 

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com




-- 
Regards,

Otto Sanchez 
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com



  ___
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Re: [OSL | CCIE_Voice] ephone Phone Type

[Ravindra Lakpriya]

debug tftp and check whether  its getting registered ?

Did u check whether E-phone type specified or not ?


On Thu, Nov 26, 2009 at 6:05 AM, CCIETalk.com  wrote:

> If a phone is 7961 and I specify type 7961GE will that work? I am working
> on Vol 1 Lab 3a and i have been messing around with the ephones but for some
> reason one of my phones won't register. I am thinking it might be because of
> the initial wrong phone type? any clues?
>
> --
> www.ccietalk.com
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Ravindra Lakpriya
+94 773 532 094
___
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Re: [OSL | CCIE_Voice] Is busying out bchannnel required on Service Parameter

[Otto Sanchez]

If h323, you must do it on the gw->controller configuration, ccm don't know
what kind of pots interface you have,

If mgcp, and using the gw command ccm-manager config, you should use the
service parameter. If manually configuring your mgcp gw, it's easier you
configure your active channels in the ios controller configuration,

HTH,

On Wed, Nov 25, 2009 at 5:36 PM, anil batra  wrote:

>   If we are t config first 6 timeslots only for the PRI, Is busying out
> bchannnel required on Service Parameter or the MGCP or H323 GW.
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
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Re: [OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 796X or 794X

[Otto Sanchez]

Yes, you are right, but unfortunately nothing native from call manager,

Thanks for the comment,

On Wed, Nov 25, 2009 at 8:52 PM, Ravindra Lakpriya wrote:

> *HI,
>
> There are some third party XML apps that we can integrate with the CUCM
> that has this option.
>
>
> *
>
> On Thu, Nov 26, 2009 at 6:41 AM, Otto Sanchez  wrote:
>
>> Hello,
>>
>> There's no direct option to unlock/lock the phone's keypad in call manager
>> configuration, you may want to evaluate options like fac and extension
>> mobility to restrict phone access to some destinations/services,
>>
>> The option under common device profile refers to a password to unlock
>> admin settings within the phone itself (for certain models),
>>
>> HTH,
>>
>>
>>  On Wed, Nov 25, 2009 at 5:41 PM, anil batra  wrote:
>>
>>>Anyone knows please "how to lock and unlock keypad on Cisco IP Phone
>>> 796X or 794X"
>>> I see under "common device profile" there is an option of "Lock
>>> phone.." not sure what does that means??
>>>
>>>
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please
>>> visit www.ipexpert.com
>>>
>>>
>>
>>
>> --
>> Regards,
>>
>> Otto Sanchez
>> CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
>> Sr. Support Engineer - IPexpert, Inc.
>> URL: http://www.IPexpert.com 
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Ravindra Lakpriya
> +94 773 532 094
>



-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
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Re: [OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 796X or 794X

[Ravindra Lakpriya]

*HI,

There are some third party XML apps that we can integrate with the CUCM that
has this option.


*
On Thu, Nov 26, 2009 at 6:41 AM, Otto Sanchez  wrote:

> Hello,
>
> There's no direct option to unlock/lock the phone's keypad in call manager
> configuration, you may want to evaluate options like fac and extension
> mobility to restrict phone access to some destinations/services,
>
> The option under common device profile refers to a password to unlock admin
> settings within the phone itself (for certain models),
>
> HTH,
>
>
> On Wed, Nov 25, 2009 at 5:41 PM, anil batra  wrote:
>
>>   Anyone knows please "how to lock and unlock keypad on Cisco IP Phone
>> 796X or 794X"
>> I see under "common device profile" there is an option of "Lock
>> phone.." not sure what does that means??
>>
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>
>
> --
> Regards,
>
> Otto Sanchez
> CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
> Sr. Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com 
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Ravindra Lakpriya
+94 773 532 094
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 796X or 794X

[Otto Sanchez]

Hello,

There's no direct option to unlock/lock the phone's keypad in call manager
configuration, you may want to evaluate options like fac and extension
mobility to restrict phone access to some destinations/services,

The option under common device profile refers to a password to unlock admin
settings within the phone itself (for certain models),

HTH,


On Wed, Nov 25, 2009 at 5:41 PM, anil batra  wrote:

>   Anyone knows please "how to lock and unlock keypad on Cisco IP Phone
> 796X or 794X"
> I see under "common device profile" there is an option of "Lock
> phone.." not sure what does that means??
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com 
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

[OSL | CCIE_Voice] ephone Phone Type

[CCIETalk.com]

If a phone is 7961 and I specify type 7961GE will that work? I am working on
Vol 1 Lab 3a and i have been messing around with the ephones but for some
reason one of my phones won't register. I am thinking it might be because of
the initial wrong phone type? any clues?

-- 
www.ccietalk.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UC 7.0 Voice mail over the SRST

[Jonathan Charles]

well, then it should make it... it is getting to UC... run call viewer
(download it) and se what digits UC is getting... that will tell you
where it is failing.

On Wed, Nov 25, 2009 at 5:54 PM, Zeeshan Nadeem
 wrote:
> Yes enabled on both PRI, and its Redirecting number is showing on HQ Gateway.
>
>
> On Thu, Nov 26, 2009 at 2:50 AM, Jonathan Charles  wrote:
>> do you have ISDN redirecting on the inbound PRI at HQ?
>>
>> Are you sending the ISDN redirecting on the BR1 PRI?
>>
>> Make sure the correct RDNIS is showing up on the HQ PRI when the call
>> comes in...
>>
>>
>>
>> Jonathan
>>
>> On Wed, Nov 25, 2009 at 5:42 PM, Zeeshan Nadeem
>>  wrote:
>>> i have an issue when SRST is working on BR1 after call is forward to Unity 
>>> mail.
>>>
>>> I am receiving unity greeting not user voice mail greeting
>>>
>>>
>>> i tried to do a translation on CUCM but no lunk.
>>>
>>> I also tried Vm-integration as well
>>>
>>> does any one can help me?
>>>
>>> Regards,
>>>
>>> Zeeshan
>>> ___
>>> For more information regarding industry leading CCIE Lab training, please 
>>> visit www.ipexpert.com
>>>
>>
>
___
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Re: [OSL | CCIE_Voice] UC 7.0 Voice mail over the SRST

[Jonathan Charles]

do you have ISDN redirecting on the inbound PRI at HQ?

Are you sending the ISDN redirecting on the BR1 PRI?

Make sure the correct RDNIS is showing up on the HQ PRI when the call
comes in...



Jonathan

On Wed, Nov 25, 2009 at 5:42 PM, Zeeshan Nadeem
 wrote:
> i have an issue when SRST is working on BR1 after call is forward to Unity 
> mail.
>
> I am receiving unity greeting not user voice mail greeting
>
>
> i tried to do a translation on CUCM but no lunk.
>
> I also tried Vm-integration as well
>
> does any one can help me?
>
> Regards,
>
> Zeeshan
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
>
___
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Re: [OSL | CCIE_Voice] UC 7.0 Voice mail over the SRST

[Kumar, Narinder]

Look into the VM pilot at the CUCM. And add  in the calling party mask 
field.

-Original Message-
From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Zeeshan Nadeem
Sent: Thursday, 26 November 2009 10:42 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] UC 7.0 Voice mail over the SRST

i have an issue when SRST is working on BR1 after call is forward to Unity mail.

I am receiving unity greeting not user voice mail greeting


i tried to do a translation on CUCM but no lunk.

I also tried Vm-integration as well

does any one can help me?

Regards,

Zeeshan
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[OSL | CCIE_Voice] UC 7.0 Voice mail over the SRST

[Zeeshan Nadeem]

i have an issue when SRST is working on BR1 after call is forward to Unity mail.

I am receiving unity greeting not user voice mail greeting


i tried to do a translation on CUCM but no lunk.

I also tried Vm-integration as well

does any one can help me?

Regards,

Zeeshan
___
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Re: [OSL | CCIE_Voice] CUCM7 and DNS

[Otto Sanchez]

Hello,

The delete dns cli command will remove the call manager reliance of dns
servers to resolve names to ip addresses, so dns resolution will not be
used,

About the rtmt have you tried using ip address instead cucm server's name?,
your client  seems to be complaining because it doesn't know who the
cucm01.xyz.com server is, it might not be manually defined in your client's
dns server,

Is that a new installation, upgrade?, is there any other node having the
same issue?, if an upgrade have you installed the cucm7 software feature
license? do you have enough node licenses?,

Thanks,

On Wed, Nov 25, 2009 at 5:06 PM, svr.f...@gmail.com wrote:

> Hi,
>
> I have a question regarding CUCM 7 and DNS.
>
> The CUCM 7 servers were configured with DNS, although within the GUI the
> server names have already been changed from hostnames to IP addresses.
>
> CLI Output:
> DNS
> Primary  : 1.1.1.1  Secondary  : 1.1.1.2
> Options  : timeout:6 attempts:3
> Domain   : xyz.com
> Gateway  : 1.1.1.254 on Ethernet 0
>
> This was identified when we notice the CallManager service was not running,
> when we manually started the CallManager service, after about 5 minutes the
> service would stop. To troubleshoot this further we started RTMT and ran the
> Real Time Trace > View Real Time Data report, but noticed an error when
> trying to run it. RTMT's error said "Could not connect to 'Server :
> cucm01.xyz.com'."
>
> My assumption is that the CallManager service is also failing due to not
> being able to connect to the DNS server.
>
> Will the delete dns command remove the DNS reliance on CUCM servers? Is
> there another way to remove DNS reliance on the CUCM servers?
>
> Thanks
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com 
___
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[OSL | CCIE_Voice] how to lock and unlock keypad on Cisco IP Phone 796X or 794X

[anil batra]

Anyone knows please "how to lock and unlock keypad on Cisco IP Phone 796X or 
794X" 
I see under "common device profile" there is an option of "Lock phone.." 
not sure what does that means?? 


  ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

[OSL | CCIE_Voice] Is busying out bchannnel required on Service Parameter

[anil batra]

If we are t config first 6 timeslots only for the PRI, Is busying out bchannnel 
required on Service Parameter or the MGCP or H323 GW.


  ___
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www.ipexpert.com

[OSL | CCIE_Voice] CUCM7 and DNS

[svr.f...@gmail.com]

Hi,

I have a question regarding CUCM 7 and DNS.

The CUCM 7 servers were configured with DNS, although within the GUI the
server names have already been changed from hostnames to IP addresses.

CLI Output:
DNS
Primary  : 1.1.1.1  Secondary  : 1.1.1.2
Options  : timeout:6 attempts:3
Domain   : xyz.com
Gateway  : 1.1.1.254 on Ethernet 0

This was identified when we notice the CallManager service was not running,
when we manually started the CallManager service, after about 5 minutes the
service would stop. To troubleshoot this further we started RTMT and ran the
Real Time Trace > View Real Time Data report, but noticed an error when
trying to run it. RTMT's error said "Could not connect to 'Server :
cucm01.xyz.com'."

My assumption is that the CallManager service is also failing due to not
being able to connect to the DNS server.

Will the delete dns command remove the DNS reliance on CUCM servers? Is
there another way to remove DNS reliance on the CUCM servers?

Thanks
___
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Re: [OSL | CCIE_Voice] ILT Lab 1 Question 13 - Creating CUCM end user accounts for CUPS

[Nara Shikamaru]

Thanks, Arun.

On Wed, Nov 25, 2009 at 11:00 AM, Arun Kumar  wrote:

> you need to add these users to "Standard CTI Enabled Users" Group.
>
>  On Wed, Nov 25, 2009 at 9:36 PM, Nara Shikamaru wrote:
>
>> In the Proctor Guide (pg 236) it say that we need to add the CUCM user
>> account to the "User Group".  There is no group called "User Group", I'm
>> assuming what is meant is that we need to add the user to Standard CCM End
>> Users.  However, in the screenshot it implies that the end user account is
>> added to the Standard CTI Enabled group, which has different roles.  Does
>> anyone know what is meant here?
>>
>> --
>> -Shikamaru
>>
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com
>>
>>
>


-- 
-Shikamaru
___
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Re: [OSL | CCIE_Voice] ILT Lab 1 Question 13 - Creating CUCM end user accounts for CUPS

[Arun Kumar]

you need to add these users to "Standard CTI Enabled Users" Group.

On Wed, Nov 25, 2009 at 9:36 PM, Nara Shikamaru wrote:

> In the Proctor Guide (pg 236) it say that we need to add the CUCM user
> account to the "User Group".  There is no group called "User Group", I'm
> assuming what is meant is that we need to add the user to Standard CCM End
> Users.  However, in the screenshot it implies that the end user account is
> added to the Standard CTI Enabled group, which has different roles.  Does
> anyone know what is meant here?
>
> --
> -Shikamaru
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
___
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Re: [OSL | CCIE_Voice] CME QUESTION

[Pulos, Greg]

I think a more accurate answer to the questions are as follows:

1) NOSRST does not come as a licensed IOS feature by default. You will have 
to obtain the SRST license to be legal.

2) YES...if you do extract a CME tar file to the flash on your router, you 
should be able to see the files with 'dir flash:'.


Thank you.

greg



-Original Message-
From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Wilson Bolanos
Sent: Wednesday, November 25, 2009 11:02 AM
To: Wilson Bolanos; iptuser55; ccie voice
Subject: Re: [OSL | CCIE_Voice] CME QUESTION

Also, I have attached a file that will probably answer your SRST question.  
Below is a sh ver of my 2821 router that will show what resources I have on it:

 

 

BR2#conf t

Enter configuration commands, one per line.  End with CNTL/Z.

BR2(config)#telephony-service

BR2(config-telephony)#^Z

BR2#

*Nov 25 15:54:30.847: %SYS-5-CONFIG_I: Configured from console by console

BR2#sh ver

Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9_IVS_LI-M), Version 
12  
   .4(22)T, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Fri 10-Oct-08 00:05 by prod_rel_team

 

ROM: System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWARE (fc1)

 

BR2 uptime is 2 minutes

System returned to ROM by power-on

System image file is "flash:c2800nm-adventerprisek9_ivs_li-mz.124-22.T.bin"

 

 

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

 

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

 

If you require further assistance please contact us by sending email to

exp...@cisco.com.

 

Cisco 2821 (revision 53.50) with 243712K/18432K bytes of memory.

Processor board ID FTX1342AJGB

2 Gigabit Ethernet interfaces

1 Serial interface

1 Channelized/Clear T1/PRI port

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

509544K bytes of ATA CompactFlash (Read/Write)

 

Configuration register is 0x2102

 

BR2#dir flash:

Directory of flash:/

 

1  -rw-58816728  
c2800nm-adventerprisek9_ivs_li-mz.124-22.T.bin

2  -rw-   18836  
bacdprompts/app-b-acd-2.1.2.2-ReadMe.txt

3  -rw-   24985  
bacdprompts/app-b-acd-2.1.2.2.tcl

4  -rw-   35485  
bacdprompts/app-b-acd-aa-2.1.2.2.tcl

5  -rw-   75650  
bacdprompts/en_bacd_allagentsbusy.au

6  -rw-   83291  
bacdprompts/en_bacd_disconnect.au

7  -rw-   63055  
bacdprompts/en_bacd_enter_dest.au

8  -rw-   37952  
bacdprompts/en_bacd_invalidoption.au

9  -rw-  496521  
bacdprompts/en_bacd_music_on_hold.au

   10  -rw-  123446  
bacdprompts/en_bacd_options_menu.au

   11  -rw-   42978  
bacdprompts/en_bacd_welcome.au

 

An important file that will come up when you do a dir flash: is 
CME-7-0-full-readme-v.1.0.txt.  Do a command: more 
CME-7-0-full-readme-v.1.0.txt to read it.  It will help.  Below is a small 
preview of that file:

 

CAVEAT: Only CME systems with a minimum of 128MB of flash should use the 
cme-full-7-0-0-0.tar file;

with smaller flash sizes, customers should use the cme-basic-7-0-0-0.tar file 
and then individually add phone

firmwares, ringtones, backgrounds, and b-acd prompts as needed.

 

Please follow the procedure below to upgrade to CME 7.0 from any earlier 
version of CME.  This is to be done

after upgrading the IOS to support CME 7.0.  For a list of IOS/CME 
compatibility matrix, please refer to

the following link.

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm

 

Recommended TFTP server: Unix TFTP or JouninTFTP server for windows.  When 
downloading large

files via TFTP, some free tftp servers can't handle files larger than 32mb.  
Older non-32 bit tftp-servers

can't handle large files and thus tftp transfers may fail.

 

NOTE:

(1) These new tar packages can only be used with routers that support unix file 
structure such

as 37xx, 28xx, 3

[OSL | CCIE_Voice] ILT Lab 1 Question 13 - Creating CUCM end user accounts for CUPS

[Nara Shikamaru]

In the Proctor Guide (pg 236) it say that we need to add the CUCM user
account to the "User Group".  There is no group called "User Group", I'm
assuming what is meant is that we need to add the user to Standard CCM End
Users.  However, in the screenshot it implies that the end user account is
added to the Standard CTI Enabled group, which has different roles.  Does
anyone know what is meant here?

-- 
-Shikamaru
___
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www.ipexpert.com

Re: [OSL | CCIE_Voice] CME QUESTION

[Wilson Bolanos]

Some of my personal notes are below.  Might answer a few of your questions:

Make sure you have more than 64 MB of Compact flash.  On my 2821 I have 512 MB, 
yes a 2821 can handle more than 256 MB compact flash so disregard documentation 
on that.  I have a SiliconDrive CF 512 MB compact flash Silicon Systems brand. 
The reason you need more space is due to the extra CME files.  Yes, I know TAC 
might not support it, but I needed something cheap and it was free.
Go to Cisco.com Tools and resources search cme-full or cme-full-7.0.0.1 and 
download it. I downloaded cme-full-7.0.0.1.tar file.
Upgrade IOS to below cause it has gatekeeper capabilities as well.
Download IOS image below cause your router will probably come with something 
different.
c2800nm-adventerprisek9_ivs_li-mz.124-22.T.bin
Archive tar /xtract tftp://192.168.0.92/cme-full-7.0.0.1.tar  flash:
Below are some of my notes just to get me started so they probably will not 
make sense to most, but it might get you started.
Telephony-service
Max-dn 30 - do ? for a max number that you can have.
Max e-phone 60 - do ? for max number that you can have.
Enter command : ip source-address 10.1.200.254 port 2000 - choose your own ip.

Tftp-server flash:sccp70.8-4-25.loads alias
Teephony-serv
Load 7970 scc70.8-4-25.loads
Create cnf
Exit
Ip dhcp exclude-adress? 10.10.10.1 10.10.10.10
Dhcp pool "PHONES"
Network 10.10.10.0 255.255.255.0
Dns server 4.2.2.2
Option 150 ip 10.10.10.1
Control Z

;create ephone first then
Ephone 2
Mac-address 001e.ec39.ec22
Button 1:1  (: means directory 1
Then restart phone


Conf t
Enter command command: ip http server
Enter command: ip http authentication local
Enter command: ip http path flash:/gui

Telephony -service
Dn-webedit
Time-webedit
Web admin system name administrator password cisco (could do secret 0 cisco or 
secret 5 cisco for hashed password)


From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of iptuser55
Sent: Tuesday, November 24, 2009 10:35 PM
To: ccie voice
Subject: [OSL | CCIE_Voice] CME QUESTION

If I purchase a new router with 12.4t it comes with srst and cme- Am I correct 
? . I think I can start CME via telephony service and the phones will 
register???

Upgrading an IOS route

If I install an IOS and then install a cme tar filevia teh /xtract commend i 
can the see the files via the DIR FLASH:



question


Should I be able to see the same files via dir flash: when I use the purchased 
router because I can not

thanks

Have more than one Hotmail account? Link them together to easily access 
both.<%20http:/clk.atdmt.com/UKM/go/186394591/direct/01/>
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For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX question - Vol 1 - 12.2

[Daryl Smith]

Yep, I just saw that and was just getting to reply to my own email. I had
capital ³S²

Thanks Otto, now I have to figure out why its not playing the music file.
I¹ll let you know.


On 11/25/09 6:40 AM, "Otto Sanchez"  wrote:

> Have you configured the Contact Service Queue "sales" in the uccx admin
> page->subsystems->rmcm->csq ? It is case sensitive
> 
> On Wed, Nov 25, 2009 at 7:51 AM, Daryl Smith  wrote:
>> I running through vol 1 lab 12.2.
>> I¹ve created the script just as the PG example. When I dial into the CTI port
>> 5710 for icd calls from ³617² work fine however when the call goes to the
>> queue I receive the lovely Cisco Voice saying we are experiencing technical
>> difficulties, When running through the Script Debug it bombs on the Select
>> Resource Trigger from CSQ stating that ³Failed to load CSQ because CSQ: sales
>> is invalid² Anyone know what I should look for, Thanks
>> 
>> DPS
>>  
>> There are no secrets to success. It is the result of preparation, hard work,
>> and learning from failure
>> 
>> ___
>> For more information regarding industry leading CCIE Lab training, please
>> visit www.ipexpert.com 
>> 
> 



DPS
 
There are no secrets to success. It is the result of preparation, hard work,
and learning from failure

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Re: [OSL | CCIE_Voice] UCCX question - Vol 1 - 12.2

[Otto Sanchez]

Have you configured the Contact Service Queue "sales" in the uccx admin
page->subsystems->rmcm->csq ? It is case sensitive

On Wed, Nov 25, 2009 at 7:51 AM, Daryl Smith  wrote:

> I running through vol 1 lab 12.2.
> I’ve created the script just as the PG example. When I dial into the CTI
> port 5710 for icd calls from “617” work fine however when the call goes to
> the queue I receive the lovely Cisco Voice saying we are experiencing
> technical difficulties, When running through the Script Debug it bombs on
> the Select Resource Trigger from CSQ stating that “Failed to load CSQ
> because CSQ: sales is invalid” Anyone know what I should look for, Thanks
>
> DPS
>
> There are no secrets to success. It is the result of preparation, hard
> work, and learning from failure
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>


-- 
Regards,

Otto Sanchez
CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE.
Sr. Support Engineer - IPexpert, Inc.
URL: http://www.IPexpert.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

[OSL | CCIE_Voice] UCCX question - Vol 1 - 12.2

[Daryl Smith]

I running through vol 1 lab 12.2.
I¹ve created the script just as the PG example. When I dial into the CTI
port 5710 for icd calls from ³617² work fine however when the call goes to
the queue I receive the lovely Cisco Voice saying we are experiencing
technical difficulties, When running through the Script Debug it bombs on
the Select Resource Trigger from CSQ stating that ³Failed to load CSQ
because CSQ: sales is invalid² Anyone know what I should look for, Thanks

DPS
 
There are no secrets to success. It is the result of preparation, hard work,
and learning from failure

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com