Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-05 Thread Gurpreet Singh Kukreja
Singh,

Could it be possible you've multiple services configured for the IPPA? How
many servers do you have for IPCC? Which one is the Master?

Do this:

1) Make sure when you create the service you use the following: (THIS IS
CASE SENSITIVE)

a) URL:
http://XXX.XXX.XXX.XXX:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp

b) Define Three Params : (Exactly Like below)

- Ext
- ID
- Pwd

2) Apply the Service on the phones and fill the information

- Ext: IPCC extension defined in the End user
- ID: End user ID (Case sensitive)
- Pwd: Password for End user (This is password defined on the end user, not
the pin)

3) Make sure you have the IPCC Extension defined on the end user account
4) Make sure you have the Agent's Phone associated with the RM Application
user on the CM.
5) The error message;

"Either the agent ID or password u entered is invalid"

This is seen most likely when the ID or the Password entered is not correct
which means, either you typed the password incorrectly or the ID could have
some characters which did not match the ID on the CCX. Make sure it is case
sensitive.2

6) Make sure you have the Agent's phone associated with the End user
account (kind of obvious if you want to assign the IPCC extension but no
harm in mentioning)

If none of the above works, then restart the CTI Manager on the CM followed
by BIPPA service on IPCC, reset one of the phones and then try again.

Attach the error message on the phone here if you still face an issue.


Regards
Gurpreet


On Tue, Jan 1, 2013 at 1:29 PM, William Bell  wrote:

> Which URL are you using for the phone service. Sounds like you are using:
>
> http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
>
> ...as opposed to the following URL:
>
> http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
>
>
> The first URL will provide an input menu to the IP phone in a manner
> identical to what you describe.  The latter URL, when provisioned with the
> correct parameters, will get you the one button login experience you are
> looking for.
>
> HTH
>
> -Bill
>
> --
> William Bell
> blog: http://ucguerrilla.com
> twitter: @ucguerrilla
>
>
>
> On Jan 1, 2013, at 9:05 AM, singh wrote:
>
>
> hi Bill,
>
> Those fields are added to the users under the subscricption for each phone.
>
> However when I press the services button on the phone it still prompts me
> for the...
>
> Name
> Password
> Extension
>
> Instead of directly logging into the service.
>
>
> -- Original message --
> From:"Bill"< whl...@gmail.com >
> Date: 31 Dec 12 23:28:24
> Subject: Re: [OSL | CCIE_Voice] UCCX one button login
> To:
> Cc: ccie_voice@onlinestudylist.com
>
> So when you assign the service to the phone add those fields for each
> user, also when you create the service you can set defaults so one user
> works right away and you just edit the rest
>
>
> Bill
>
>
> On Dec 31, 2012, at 5:19 AM, "singh"  wrote:
>
> hi Guys,
>
> I have configured 1 button login for my agent phones however when I press
> the services button it takes me to name , ext and password . I would like
> to configure it so that it directly logs in after I press the services
> button instead of
> having to enter the name , password and id
>
> -singh
>
>
> Get Yourself a cool, short *@in.com* Email ID 
> now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
>
> Get Yourself a cool, short *@in.com* Email ID 
> now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
>
>
> ___
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
> Are you a CCNP or CCIE and looking for a job? Check out
> www.PlatinumPlacement.com
>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-05 Thread Chrysostomos Christofi
Strange

You are not in srst mode when you try to login right?



From: singh [mailto:singh8...@in.com]
Sent: Σάββατο, 5 Ιανουαρίου 2013 6:33 πμ
To: Chrysostomos Christofi; b...@ucguerrilla.com
Cc: ccie_voice@onlinestudylist.com
Subject: Re: RE: [OSL | CCIE_Voice] UCCX one button login

Hi Christof,

I have checked it and it is in the correct order. I rebooted the UCCX server 
and tried login via one button Now I can see the agent in not ready state . If 
I try getting the agent into ready state . I see the following message...

"Cannot change agent state because phone is out of service"


Anything else I can check?

-singh

-- Original message --
From:"Chrysostomos Christofi"< 
ch.christ...@logicom.net<mailto:ch.christ...@logicom.net> >
Date: 2 Jan 13 22:26:55
Subject: RE: [OSL | CCIE_Voice] UCCX one button login
To: ; "b...@ucguerrilla.com<mailto:b...@ucguerrilla.com>"
Cc: "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" 
mailto:ccie_voice@onlinestudylist.com>>
Hi
Did you configure exactly as the below the parameters?(case sensitive)

1) Ext

2) ID

3) Pwd
From: 
ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com>
 [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh
Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ
To: b...@ucguerrilla.com<mailto:b...@ucguerrilla.com>
Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
hi Guys,

Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press 
the services button and then go to IPPA . I see the following error message...

"Either the agent ID or password u entered is invalid"


-I have double checked the agent ID and pwd and it is correct
-I have added the phones to the RM user.
-I have a resource group added to the IPCC extensions on UCCX


What else do I do?


-singh

-- Original message --
From:"William Bell"< b...@ucguerrilla.com<mailto:b...@ucguerrilla.com> >
Date: 2 Jan 13 00:00:03
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
To:
Cc: whl...@gmail.com<mailto:whl...@gmail.com>, 
ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>

Which URL are you using for the phone service. Sounds like you are using:
http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp>
...as opposed to the following URL:
http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp>
The first URL will provide an input menu to the IP phone in a manner identical 
to what you describe. The latter URL, when provisioned with the correct 
parameters, will get you the one button login experience you are looking for.
HTH
-Bill
--
William Bell
blog: http://ucguerrilla.com
twitter: @ucguerrilla
On Jan 1, 2013, at 9:05 AM, singh wrote:

hi Bill,

Those fields are added to the users under the subscricption for each phone.

However when I press the services button on the phone it still prompts me for 
the...

Name
Password
Extension

Instead of directly logging into the service.


------ Original message --
From:"Bill"< whl...@gmail.com<mailto:whl...@gmail.com> >
Date: 31 Dec 12 23:28:24
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
To:
Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
So when you assign the service to the phone add those fields for each user, 
also when you create the service you can set defaults so one user works right 
away and you just edit the rest


Bill

On Dec 31, 2012, at 5:19 AM, "singh" 
mailto:singh8...@in.com>> wrote:
hi Guys,

I have configured 1 button login for my agent phones however when I press the 
services button it takes me to name , ext and password . I would like to 
configure it so that it directly logs in after I press the services button 
instead of
having to enter the name , password and id

-singh
Get Yourself a cool, short @in.com Email ID 
now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com<http://www.ipexpert.com/>

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com<http://www.PlatinumPlacement.com/>
Get Yourself a cool, short @in.com Email ID 
now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com<http://www.ipexpert.com>

Are you a 

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-04 Thread Pixar Perfect


in my experience the phone had to be factory reset. make sure there is a valid 
DHCP that phone can access after the factory reset sequence. 

To: ch.christ...@logicom.net; b...@ucguerrilla.com
From: singh8...@in.com
Date: Sat, 5 Jan 2013 10:00:46 +0530
CC: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX one button login

Hi Christof,

I have checked it and it is in the correct order. I rebooted the UCCX server 
and tried login via one  button Now I can see the  agent in not ready state . 
If I try getting the agent into ready state . I see the following message...

"Cannot change agent state because phone is out of service"


Anything else I can check?

-singh


-- Original message --
From:"Chrysostomos Christofi"< ch.christ...@logicom.net >
Date: 2 Jan 13 22:26:55
Subject: RE: [OSL | CCIE_Voice] UCCX one button login
To: ; "b...@ucguerrilla.com" 
Cc: "ccie_voice@onlinestudylist.com" 





Hi
 
Did you configure exactly as the below the parameters?(case sensitive)

 
1) 
Ext
2) 
ID
3) 
Pwd
 
 
 
From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com]
On Behalf Of singh

Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ

To: b...@ucguerrilla.com

Cc: ccie_voice@onlinestudylist.com

Subject: Re: [OSL | CCIE_Voice] UCCX one button login
 
hi Guys,



Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press 
the services button and then go to IPPA . I see the following error message...



"Either the agent ID or password u entered is invalid"





-I have double checked the agent ID and pwd and it is correct

-I have added the phones to the RM user. 

-I have a resource group added to the IPCC extensions on UCCX





What else do I do?





-singh


-- Original message --

From:"William Bell"< b...@ucguerrilla.com >

Date: 2 Jan 13 00:00:03

Subject: Re: [OSL | CCIE_Voice] UCCX one button login

To: 

Cc: whl...@gmail.com, 
ccie_voice@onlinestudylist.com



Which URL are you using for the phone service. Sounds like you are using:

 


http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp


 


...as opposed to the following URL:


 


http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp


 


 


The first URL will provide an input menu to the IP phone in a manner identical 
to what you describe. The latter URL, when provisioned with the correct 
parameters, will get you the one button login experience you are looking for.


 


HTH


 


-Bill


 




--


William Bell


blog: http://ucguerrilla.com


twitter: @ucguerrilla



 

 

 


On Jan 1, 2013, at 9:05 AM, singh wrote:







 
hi Bill,



Those fields are added to the users under the subscricption for each phone.



However when I press the services button on the phone it still prompts me for 
the...



Name 

Password

Extension



Instead of directly logging into the service.





-- Original message --

From:"Bill"< whl...@gmail.com >

Date: 31 Dec 12 23:28:24

Subject: Re: [OSL | CCIE_Voice] UCCX one button login

To: 

Cc: ccie_voice@onlinestudylist.com

So when you assign the service to the phone add those fields for each user, 
also when you create the service you can set defaults so one user works right 
away and you just edit the rest






Bill

 





On Dec 31, 2012, at 5:19 AM, "singh"  wrote:



hi Guys,



I have configured 1 button login for my agent phones however when I press the 
services button it takes me to name , ext and password . I would like to 
configure it so that it directly logs in after I press the services button 
instead of

having to enter the name , password and id



-singh





Get Yourself a cool, short
@in.com Email ID now!





___

For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com



Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com



 

Get Yourself a cool, short
@in.com Email ID now!

___

For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com



Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

 


 

Get Yourself a cool, short
@in.com Email ID now!






Get Yourself a cool, short @in.com Email ID now!

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com ___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-04 Thread singh
Hi Christof,I have checked it and it is in the correct order. I rebooted the 
UCCX server and tried login via onebutton Now I can see theagent in not ready 
state . If I try getting the agent into ready state . I see the following 
message..."Cannot change agent state because phone is out of service"Anything 
else I can check?singh Original message From:"Chrysostomos Christofi"< 
ch.christ...@logicom.net >Date: 2 Jan 13 22:26:55Subject: RE: [OSL | CCIEVoice] 
UCCX one button loginTo: ; "b...@ucguerrilla.com" Cc: 
"ccievo...@onlinestudylist.com" Hi Did you configure exactly as the below the 
parameters?(case sensitive)1)Ext 2)ID 3)Pwd From: 
ccievoiceboun...@onlinestudylist.com 
[mailto:ccievoiceboun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 
2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com Cc: 
ccievo...@onlinestudylist.com Subject: Re: [OSL | CCIEVoice] UCCX one button 
login hi Guys,Thanks for your inputs. I changed the url to agentLogin.jsp . Now 
wh
 en I press the services button and then go to IPPA . I see the following error 
message..."Either the agent ID or password u entered is invalid" I have double 
checked the agent ID and pwd and it is correct I have added the phones to the 
RM user.I have a resource group added to the IPCC extensions on UCCX What else 
do I do? singh Original message  From:"William Bell"< b...@ucguerrilla.com > 
Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIEVoice] UCCX one button login 
To:Cc: whl...@gmail.com,ccievoice@onlinestudylist.comWhich URL are you using 
for the phone service. Sounds like you are 
using:http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp ...as opposed to 
the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The 
first URL will provide an input menu to the IP phone in a manner identical to 
what you describe. The latter URL, when provisioned with the correct 
parameters, will get you the one button login experience you are looking for. 
HTH Bill  William B
 ell blog: http://ucguerrilla.com twitter: @ucguerrillaOn Jan 1, 2013, at 9:05 
AM, singh wrote:hi Bill,Those fields are added to the users under the 
subscricption for each phone.However when I press the services button on the 
phone it still prompts me for the...NamePassword ExtensionInstead of directly 
logging into the service.  Original message  From:"Bill"< whl...@gmail.com > 
Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIEVoice] UCCX one button login 
To:Cc: ccievoice@onlinestudylist.comSo when you assign the service to the phone 
add those fields for each user, also when you create the service you can set 
defaults so one user works right away and you just edit the rest BillOn Dec 31, 
2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my 
agent phones however when I press the services button it takes me to name , ext 
and password . I would like to configure it so that it directly logs in after I 
press the services button instead of having to enter th
 e name , password and idsinghGet Yourself a cool, short @in.com Email ID now! 
For more information regarding industry leading CCIE Lab training, please 
visitwww.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check 
outwww.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! 
For more information regarding industry leading CCIE Lab training, please 
visitwww.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check 
outwww.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! 
Get Yourself a cool, short @in.com Email ID now!
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-02 Thread Chrysostomos Christofi
Hi

Did you configure exactly as the below the parameters?(case sensitive)


1)  Ext

2)  ID

3)  Pwd



From: ccie_voice-boun...@onlinestudylist.com 
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh
Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ
To: b...@ucguerrilla.com
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] UCCX one button login

hi Guys,

Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press 
the services button and then go to IPPA . I see the following error message...

"Either the agent ID or password u entered is invalid"


-I have double checked the agent ID and pwd and it is correct
-I have added the phones to the RM user.
-I have a resource group added to the IPCC extensions on UCCX


What else do I do?


-singh

-- Original message --
From:"William Bell"< b...@ucguerrilla.com<mailto:b...@ucguerrilla.com> >
Date: 2 Jan 13 00:00:03
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
To:
Cc: whl...@gmail.com<mailto:whl...@gmail.com>, 
ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>

Which URL are you using for the phone service. Sounds like you are using:

http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp>

...as opposed to the following URL:

http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp>


The first URL will provide an input menu to the IP phone in a manner identical 
to what you describe. The latter URL, when provisioned with the correct 
parameters, will get you the one button login experience you are looking for.

HTH

-Bill

--
William Bell
blog: http://ucguerrilla.com
twitter: @ucguerrilla



On Jan 1, 2013, at 9:05 AM, singh wrote:



hi Bill,

Those fields are added to the users under the subscricption for each phone.

However when I press the services button on the phone it still prompts me for 
the...

Name
Password
Extension

Instead of directly logging into the service.


-- Original message --
From:"Bill"< whl...@gmail.com<mailto:whl...@gmail.com> >
Date: 31 Dec 12 23:28:24
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
To:
Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>
So when you assign the service to the phone add those fields for each user, 
also when you create the service you can set defaults so one user works right 
away and you just edit the rest


Bill


On Dec 31, 2012, at 5:19 AM, "singh" 
mailto:singh8...@in.com>> wrote:
hi Guys,

I have configured 1 button login for my agent phones however when I press the 
services button it takes me to name , ext and password . I would like to 
configure it so that it directly logs in after I press the services button 
instead of
having to enter the name , password and id

-singh

Get Yourself a cool, short @in.com Email ID 
now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com<http://www.ipexpert.com/>

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com<http://www.PlatinumPlacement.com/>

Get Yourself a cool, short @in.com Email ID 
now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com<http://www.ipexpert.com>

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com<http://www.PlatinumPlacement.com>


Get Yourself a cool, short @in.com Email ID 
now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing>
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-02 Thread singh
hi Guys,Thanks for your inputs. I changed the url to agentLogin.jsp. Nowwhen I 
press the services button and then go to IPPA . I see the following error 
message..."Either the agent ID or password u entered is invalid"I have double 
checked the agent ID and pwd and it is correctI have added the phones to the RM 
user. I have a resource group added to the IPCC extensions on UCCXWhat else do 
I do?singh Original message From:"William Bell"< b...@ucguerrilla.com >Date: 2 
Jan 13 00:00:03Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: 
whl...@gmail.com, ccievoice@onlinestudylist.comWhich URL are you using for the 
phone service. Sounds like you are 
using:http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp...as opposed to 
the following URL:http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jspThe 
first URL will provide an input menu to the IP phone in a manner identical to 
what you describe.The latter URL, when provisioned with the correct parameters, 
will get you the one 
 button login experience you are looking for.HTHBill William Bellblog: 
http://ucguerrilla.comtwitter: @ucguerrillaOn Jan 1, 2013, at 9:05 AM, singh 
wrote:hi Bill,Those fields are added to the users under the subscricption for 
each phone.However when I press the services button on the phone it still 
prompts me for the...Name PasswordExtensionInstead of directly logging into the 
service. Original message From:"Bill"< whl...@gmail.com >Date: 31 Dec 12 
23:28:24Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: 
ccievoice@onlinestudylist.comSo when you assign the service to the phone add 
those fields for each user, also when you create the service you can set 
defaults so one user works right away and you just edit the restBillOn Dec 31, 
2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my 
agent phones however when I press the services button it takes me to name , ext 
and password . I would like to configure it so that it directly logs in after I 
p
 ress the services button instead ofhaving to enter the name , password and 
idsinghGet Yourself a cool, short @in.com Email ID now! For more information 
regarding industry leading CCIE Lab training, please visit www.ipexpert.comAre 
you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now! For 
more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now!
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-01 Thread scubajasona
Paste your one button login url. I bet you don't have IPAgentLogin.jsp


Sent from my Verizon Wireless 4G LTE Smartphone

 Original message 
From: singh  
Date:  
To: whl...@gmail.com 
Cc: ccie_voice@onlinestudylist.com 
Subject: Re: [OSL | CCIE_Voice] UCCX one button login 
 

hi Bill,

Those fields are added to the users under the subscricption for each phone.

However when I press the services button on the phone it still prompts me for 
the...

Name 
Password
Extension

Instead of directly logging into the service.


-- Original message --
From:"Bill"< whl...@gmail.com >
Date: 31 Dec 12 23:28:24
Subject: Re: [OSL | CCIE_Voice] UCCX one button login
To: 
Cc: ccie_voice@onlinestudylist.com

So when you assign the service to the phone add those fields for each user, 
also when you create the service you can set defaults so one user works right 
away and you just edit the rest


Bill


On Dec 31, 2012, at 5:19 AM, "singh"  wrote:

hi Guys,

I have configured 1 button login for my agent phones however when I press the 
services button it takes me to name , ext and password . I would like to 
configure it so that it directly logs in after I press the services button 
instead of
having to enter the name , password and id

-singh


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Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-01 Thread William Bell
Which URL are you using for the phone service. Sounds like you are using:

http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp

...as opposed to the following URL:

http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp


The first URL will provide an input menu to the IP phone in a manner identical 
to what you describe.  The latter URL, when provisioned with the correct 
parameters, will get you the one button login experience you are looking for.

HTH

-Bill

--
William Bell
blog: http://ucguerrilla.com
twitter: @ucguerrilla



On Jan 1, 2013, at 9:05 AM, singh wrote:

> 
> hi Bill,
> 
> Those fields are added to the users under the subscricption for each phone.
> 
> However when I press the services button on the phone it still prompts me for 
> the...
> 
> Name 
> Password
> Extension
> 
> Instead of directly logging into the service.
> 
> 
> -- Original message --
> From:"Bill"< whl...@gmail.com >
> Date: 31 Dec 12 23:28:24
> Subject: Re: [OSL | CCIE_Voice] UCCX one button login
> To: 
> Cc: ccie_voice@onlinestudylist.com
> 
> So when you assign the service to the phone add those fields for each user, 
> also when you create the service you can set defaults so one user works right 
> away and you just edit the rest
> 
> 
> Bill
> 
> 
> On Dec 31, 2012, at 5:19 AM, "singh"  wrote:
> 
>> hi Guys,
>> 
>> I have configured 1 button login for my agent phones however when I press 
>> the services button it takes me to name , ext and password . I would like to 
>> configure it so that it directly logs in after I press the services button 
>> instead of
>> having to enter the name , password and id
>> 
>> -singh
>> 
>> 
>> Get Yourself a cool, short @in.com Email ID now!
>> ___
>> For more information regarding industry leading CCIE Lab training, please 
>> visit www.ipexpert.com
>> 
>> Are you a CCNP or CCIE and looking for a job? Check out 
>> www.PlatinumPlacement.com
> 
> 
> Get Yourself a cool, short @in.com Email ID now!
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com

___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

Re: [OSL | CCIE_Voice] UCCX one button login

2013-01-01 Thread singh
hi Bill,Those fields are added to the users under the subscricption for each 
phone.However when I press the services button on the phone it still prompts 
mefor the...Name PasswordExtensionInstead of directly logging into the service. 
Original message From:"Bill"< whl...@gmail.com >Date: 31 Dec 12 
23:28:24Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: 
ccievoice@onlinestudylist.comSo when you assign the service to the phone add 
those fields for each user, also when you create the service you can set 
defaults so one user works right away and you just edit the restBillOn Dec 31, 
2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my 
agent phones however when I press the services button it takes me to name , ext 
and password . I would like to configure it so that it directly logs in after I 
press the services button instead ofhaving to enter the name , password and 
idsinghGet Yourself a cool, short @in.com Email ID now! For more information reg
 arding industry leading CCIE Lab training, please visit www.ipexpert.comAre 
you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now!
___
For more information regarding industry leading CCIE Lab training, please visit 
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Re: [OSL | CCIE_Voice] UCCX one button login

2012-12-31 Thread Bill
So when you assign the service to the phone add those fields for each user, 
also when you create the service you can set defaults so one user works right 
away and you just edit the rest


Bill


On Dec 31, 2012, at 5:19 AM, "singh"  wrote:

> hi Guys,
> 
> I have configured 1 button login for my agent phones however when I press the 
> services button it takes me to name , ext and password . I would like to 
> configure it so that it directly logs in after I press the services button 
> instead of
> having to enter the name , password and id
> 
> -singh
> 
> 
> Get Yourself a cool, short @in.com Email ID now!
> ___
> For more information regarding industry leading CCIE Lab training, please 
> visit www.ipexpert.com
> 
> Are you a CCNP or CCIE and looking for a job? Check out 
> www.PlatinumPlacement.com
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

[OSL | CCIE_Voice] UCCX one button login

2012-12-31 Thread singh
hi Guys,I have configured 1 button login for my agent phones however when I 
press the services button it takes me to name , ext and password. I would like 
to configure it so that it directly logs in after I press the services button 
instead ofhaving to enter the name , password and idsinghGet Yourself a cool, 
short @in.com Email ID now!
___
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com