Re: [OSL | CCIE_Voice] UCCX one button login
Singh, Could it be possible you've multiple services configured for the IPPA? How many servers do you have for IPCC? Which one is the Master? Do this: 1) Make sure when you create the service you use the following: (THIS IS CASE SENSITIVE) a) URL: http://XXX.XXX.XXX.XXX:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp b) Define Three Params : (Exactly Like below) - Ext - ID - Pwd 2) Apply the Service on the phones and fill the information - Ext: IPCC extension defined in the End user - ID: End user ID (Case sensitive) - Pwd: Password for End user (This is password defined on the end user, not the pin) 3) Make sure you have the IPCC Extension defined on the end user account 4) Make sure you have the Agent's Phone associated with the RM Application user on the CM. 5) The error message; "Either the agent ID or password u entered is invalid" This is seen most likely when the ID or the Password entered is not correct which means, either you typed the password incorrectly or the ID could have some characters which did not match the ID on the CCX. Make sure it is case sensitive.2 6) Make sure you have the Agent's phone associated with the End user account (kind of obvious if you want to assign the IPCC extension but no harm in mentioning) If none of the above works, then restart the CTI Manager on the CM followed by BIPPA service on IPCC, reset one of the phones and then try again. Attach the error message on the phone here if you still face an issue. Regards Gurpreet On Tue, Jan 1, 2013 at 1:29 PM, William Bell wrote: > Which URL are you using for the phone service. Sounds like you are using: > > http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp > > ...as opposed to the following URL: > > http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp > > > The first URL will provide an input menu to the IP phone in a manner > identical to what you describe. The latter URL, when provisioned with the > correct parameters, will get you the one button login experience you are > looking for. > > HTH > > -Bill > > -- > William Bell > blog: http://ucguerrilla.com > twitter: @ucguerrilla > > > > On Jan 1, 2013, at 9:05 AM, singh wrote: > > > hi Bill, > > Those fields are added to the users under the subscricption for each phone. > > However when I press the services button on the phone it still prompts me > for the... > > Name > Password > Extension > > Instead of directly logging into the service. > > > -- Original message -- > From:"Bill"< whl...@gmail.com > > Date: 31 Dec 12 23:28:24 > Subject: Re: [OSL | CCIE_Voice] UCCX one button login > To: > Cc: ccie_voice@onlinestudylist.com > > So when you assign the service to the phone add those fields for each > user, also when you create the service you can set defaults so one user > works right away and you just edit the rest > > > Bill > > > On Dec 31, 2012, at 5:19 AM, "singh" wrote: > > hi Guys, > > I have configured 1 button login for my agent phones however when I press > the services button it takes me to name , ext and password . I would like > to configure it so that it directly logs in after I press the services > button instead of > having to enter the name , password and id > > -singh > > > Get Yourself a cool, short *@in.com* Email ID > now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > > > > Get Yourself a cool, short *@in.com* Email ID > now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > > > > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com > ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
Strange You are not in srst mode when you try to login right? From: singh [mailto:singh8...@in.com] Sent: Σάββατο, 5 Ιανουαρίου 2013 6:33 πμ To: Chrysostomos Christofi; b...@ucguerrilla.com Cc: ccie_voice@onlinestudylist.com Subject: Re: RE: [OSL | CCIE_Voice] UCCX one button login Hi Christof, I have checked it and it is in the correct order. I rebooted the UCCX server and tried login via one button Now I can see the agent in not ready state . If I try getting the agent into ready state . I see the following message... "Cannot change agent state because phone is out of service" Anything else I can check? -singh -- Original message -- From:"Chrysostomos Christofi"< ch.christ...@logicom.net<mailto:ch.christ...@logicom.net> > Date: 2 Jan 13 22:26:55 Subject: RE: [OSL | CCIE_Voice] UCCX one button login To: ; "b...@ucguerrilla.com<mailto:b...@ucguerrilla.com>" Cc: "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" mailto:ccie_voice@onlinestudylist.com>> Hi Did you configure exactly as the below the parameters?(case sensitive) 1) Ext 2) ID 3) Pwd From: ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com<mailto:b...@ucguerrilla.com> Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: Re: [OSL | CCIE_Voice] UCCX one button login hi Guys, Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press the services button and then go to IPPA . I see the following error message... "Either the agent ID or password u entered is invalid" -I have double checked the agent ID and pwd and it is correct -I have added the phones to the RM user. -I have a resource group added to the IPCC extensions on UCCX What else do I do? -singh -- Original message -- From:"William Bell"< b...@ucguerrilla.com<mailto:b...@ucguerrilla.com> > Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: whl...@gmail.com<mailto:whl...@gmail.com>, ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Which URL are you using for the phone service. Sounds like you are using: http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp> ...as opposed to the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp> The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Jan 1, 2013, at 9:05 AM, singh wrote: hi Bill, Those fields are added to the users under the subscricption for each phone. However when I press the services button on the phone it still prompts me for the... Name Password Extension Instead of directly logging into the service. ------ Original message -- From:"Bill"< whl...@gmail.com<mailto:whl...@gmail.com> > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" mailto:singh8...@in.com>> wrote: hi Guys, I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter the name , password and id -singh Get Yourself a cool, short @in.com Email ID now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com/> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com/> Get Yourself a cool, short @in.com Email ID now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a
Re: [OSL | CCIE_Voice] UCCX one button login
in my experience the phone had to be factory reset. make sure there is a valid DHCP that phone can access after the factory reset sequence. To: ch.christ...@logicom.net; b...@ucguerrilla.com From: singh8...@in.com Date: Sat, 5 Jan 2013 10:00:46 +0530 CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login Hi Christof, I have checked it and it is in the correct order. I rebooted the UCCX server and tried login via one button Now I can see the agent in not ready state . If I try getting the agent into ready state . I see the following message... "Cannot change agent state because phone is out of service" Anything else I can check? -singh -- Original message -- From:"Chrysostomos Christofi"< ch.christ...@logicom.net > Date: 2 Jan 13 22:26:55 Subject: RE: [OSL | CCIE_Voice] UCCX one button login To: ; "b...@ucguerrilla.com" Cc: "ccie_voice@onlinestudylist.com" Hi Did you configure exactly as the below the parameters?(case sensitive) 1) Ext 2) ID 3) Pwd From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login hi Guys, Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press the services button and then go to IPPA . I see the following error message... "Either the agent ID or password u entered is invalid" -I have double checked the agent ID and pwd and it is correct -I have added the phones to the RM user. -I have a resource group added to the IPCC extensions on UCCX What else do I do? -singh -- Original message -- From:"William Bell"< b...@ucguerrilla.com > Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: whl...@gmail.com, ccie_voice@onlinestudylist.com Which URL are you using for the phone service. Sounds like you are using: http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp ...as opposed to the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Jan 1, 2013, at 9:05 AM, singh wrote: hi Bill, Those fields are added to the users under the subscricption for each phone. However when I press the services button on the phone it still prompts me for the... Name Password Extension Instead of directly logging into the service. -- Original message -- From:"Bill"< whl...@gmail.com > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: ccie_voice@onlinestudylist.com So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" wrote: hi Guys, I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter the name , password and id -singh Get Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! Get Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
Hi Christof,I have checked it and it is in the correct order. I rebooted the UCCX server and tried login via onebutton Now I can see theagent in not ready state . If I try getting the agent into ready state . I see the following message..."Cannot change agent state because phone is out of service"Anything else I can check?singh Original message From:"Chrysostomos Christofi"< ch.christ...@logicom.net >Date: 2 Jan 13 22:26:55Subject: RE: [OSL | CCIEVoice] UCCX one button loginTo: ; "b...@ucguerrilla.com" Cc: "ccievo...@onlinestudylist.com" Hi Did you configure exactly as the below the parameters?(case sensitive)1)Ext 2)ID 3)Pwd From: ccievoiceboun...@onlinestudylist.com [mailto:ccievoiceboun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com Cc: ccievo...@onlinestudylist.com Subject: Re: [OSL | CCIEVoice] UCCX one button login hi Guys,Thanks for your inputs. I changed the url to agentLogin.jsp . Now wh en I press the services button and then go to IPPA . I see the following error message..."Either the agent ID or password u entered is invalid" I have double checked the agent ID and pwd and it is correct I have added the phones to the RM user.I have a resource group added to the IPCC extensions on UCCX What else do I do? singh Original message From:"William Bell"< b...@ucguerrilla.com > Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIEVoice] UCCX one button login To:Cc: whl...@gmail.com,ccievoice@onlinestudylist.comWhich URL are you using for the phone service. Sounds like you are using:http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp ...as opposed to the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH Bill William B ell blog: http://ucguerrilla.com twitter: @ucguerrillaOn Jan 1, 2013, at 9:05 AM, singh wrote:hi Bill,Those fields are added to the users under the subscricption for each phone.However when I press the services button on the phone it still prompts me for the...NamePassword ExtensionInstead of directly logging into the service. Original message From:"Bill"< whl...@gmail.com > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIEVoice] UCCX one button login To:Cc: ccievoice@onlinestudylist.comSo when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest BillOn Dec 31, 2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter th e name , password and idsinghGet Yourself a cool, short @in.com Email ID now! For more information regarding industry leading CCIE Lab training, please visitwww.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check outwww.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! For more information regarding industry leading CCIE Lab training, please visitwww.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check outwww.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now! Get Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
Hi Did you configure exactly as the below the parameters?(case sensitive) 1) Ext 2) ID 3) Pwd From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of singh Sent: Τετάρτη, 2 Ιανουαρίου 2013 6:51 μμ To: b...@ucguerrilla.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login hi Guys, Thanks for your inputs. I changed the url to agentLogin.jsp . Now when I press the services button and then go to IPPA . I see the following error message... "Either the agent ID or password u entered is invalid" -I have double checked the agent ID and pwd and it is correct -I have added the phones to the RM user. -I have a resource group added to the IPCC extensions on UCCX What else do I do? -singh -- Original message -- From:"William Bell"< b...@ucguerrilla.com<mailto:b...@ucguerrilla.com> > Date: 2 Jan 13 00:00:03 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: whl...@gmail.com<mailto:whl...@gmail.com>, ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Which URL are you using for the phone service. Sounds like you are using: http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp> ...as opposed to the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp<http://%3cuccxHost%3e:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp> The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Jan 1, 2013, at 9:05 AM, singh wrote: hi Bill, Those fields are added to the users under the subscricption for each phone. However when I press the services button on the phone it still prompts me for the... Name Password Extension Instead of directly logging into the service. -- Original message -- From:"Bill"< whl...@gmail.com<mailto:whl...@gmail.com> > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" mailto:singh8...@in.com>> wrote: hi Guys, I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter the name , password and id -singh Get Yourself a cool, short @in.com Email ID now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com/> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com/> Get Yourself a cool, short @in.com Email ID now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com<http://www.ipexpert.com> Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com<http://www.PlatinumPlacement.com> Get Yourself a cool, short @in.com Email ID now!<http://www3.in.com/sso/commonregister.php?ref=IN&utm_source=invite&utm_medium=outgoing> ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
hi Guys,Thanks for your inputs. I changed the url to agentLogin.jsp. Nowwhen I press the services button and then go to IPPA . I see the following error message..."Either the agent ID or password u entered is invalid"I have double checked the agent ID and pwd and it is correctI have added the phones to the RM user. I have a resource group added to the IPCC extensions on UCCXWhat else do I do?singh Original message From:"William Bell"< b...@ucguerrilla.com >Date: 2 Jan 13 00:00:03Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: whl...@gmail.com, ccievoice@onlinestudylist.comWhich URL are you using for the phone service. Sounds like you are using:http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp...as opposed to the following URL:http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jspThe first URL will provide an input menu to the IP phone in a manner identical to what you describe.The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for.HTHBill William Bellblog: http://ucguerrilla.comtwitter: @ucguerrillaOn Jan 1, 2013, at 9:05 AM, singh wrote:hi Bill,Those fields are added to the users under the subscricption for each phone.However when I press the services button on the phone it still prompts me for the...Name PasswordExtensionInstead of directly logging into the service. Original message From:"Bill"< whl...@gmail.com >Date: 31 Dec 12 23:28:24Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: ccievoice@onlinestudylist.comSo when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the restBillOn Dec 31, 2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I p ress the services button instead ofhaving to enter the name , password and idsinghGet Yourself a cool, short @in.com Email ID now! For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now! For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
Paste your one button login url. I bet you don't have IPAgentLogin.jsp Sent from my Verizon Wireless 4G LTE Smartphone Original message From: singh Date: To: whl...@gmail.com Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] UCCX one button login hi Bill, Those fields are added to the users under the subscricption for each phone. However when I press the services button on the phone it still prompts me for the... Name Password Extension Instead of directly logging into the service. -- Original message -- From:"Bill"< whl...@gmail.com > Date: 31 Dec 12 23:28:24 Subject: Re: [OSL | CCIE_Voice] UCCX one button login To: Cc: ccie_voice@onlinestudylist.com So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" wrote: hi Guys, I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead of having to enter the name , password and id -singh Get Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com Get Yourself a cool, short @in.com Email ID now!___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
Which URL are you using for the phone service. Sounds like you are using: http://:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp ...as opposed to the following URL: http://:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp The first URL will provide an input menu to the IP phone in a manner identical to what you describe. The latter URL, when provisioned with the correct parameters, will get you the one button login experience you are looking for. HTH -Bill -- William Bell blog: http://ucguerrilla.com twitter: @ucguerrilla On Jan 1, 2013, at 9:05 AM, singh wrote: > > hi Bill, > > Those fields are added to the users under the subscricption for each phone. > > However when I press the services button on the phone it still prompts me for > the... > > Name > Password > Extension > > Instead of directly logging into the service. > > > -- Original message -- > From:"Bill"< whl...@gmail.com > > Date: 31 Dec 12 23:28:24 > Subject: Re: [OSL | CCIE_Voice] UCCX one button login > To: > Cc: ccie_voice@onlinestudylist.com > > So when you assign the service to the phone add those fields for each user, > also when you create the service you can set defaults so one user works right > away and you just edit the rest > > > Bill > > > On Dec 31, 2012, at 5:19 AM, "singh" wrote: > >> hi Guys, >> >> I have configured 1 button login for my agent phones however when I press >> the services button it takes me to name , ext and password . I would like to >> configure it so that it directly logs in after I press the services button >> instead of >> having to enter the name , password and id >> >> -singh >> >> >> Get Yourself a cool, short @in.com Email ID now! >> ___ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com > > > Get Yourself a cool, short @in.com Email ID now! > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
hi Bill,Those fields are added to the users under the subscricption for each phone.However when I press the services button on the phone it still prompts mefor the...Name PasswordExtensionInstead of directly logging into the service. Original message From:"Bill"< whl...@gmail.com >Date: 31 Dec 12 23:28:24Subject: Re: [OSL | CCIEVoice] UCCX one button loginTo: Cc: ccievoice@onlinestudylist.comSo when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the restBillOn Dec 31, 2012, at 5:19 AM, "singh"wrote:hi Guys,I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password . I would like to configure it so that it directly logs in after I press the services button instead ofhaving to enter the name , password and idsinghGet Yourself a cool, short @in.com Email ID now! For more information reg arding industry leading CCIE Lab training, please visit www.ipexpert.comAre you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.comGet Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
Re: [OSL | CCIE_Voice] UCCX one button login
So when you assign the service to the phone add those fields for each user, also when you create the service you can set defaults so one user works right away and you just edit the rest Bill On Dec 31, 2012, at 5:19 AM, "singh" wrote: > hi Guys, > > I have configured 1 button login for my agent phones however when I press the > services button it takes me to name , ext and password . I would like to > configure it so that it directly logs in after I press the services button > instead of > having to enter the name , password and id > > -singh > > > Get Yourself a cool, short @in.com Email ID now! > ___ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
[OSL | CCIE_Voice] UCCX one button login
hi Guys,I have configured 1 button login for my agent phones however when I press the services button it takes me to name , ext and password. I would like to configure it so that it directly logs in after I press the services button instead ofhaving to enter the name , password and idsinghGet Yourself a cool, short @in.com Email ID now! ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com