Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
Thanks for the tips - I did reset everything in sight :) Just to close the loop, I strongly suspect some kind of issue with the connection between the BR1 and the PSTN-WAN router - even in subsequent tasks, no calls at all were ever able to route out the BR1 PSTN, even though the L2 connectivity looked OK from both sides. I had major problems with the initial load of the PSTN-WAN router during this lab, and needed tech support to manually go in and load the initial configs - since I never found a smoking gun, I'm blaming my subsequent issues on gremlins related to that. ;) cheers, sd From: vccie2010 [mailto:vccie2...@gmail.com] Sent: Sunday, February 14, 2010 9:41 PM To: Steve Denney (stdenney) Cc: OSL Group Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display I hope you tried Reset DP and last resort CCM service too ? On Fri, Feb 12, 2010 at 8:50 AM, Steve Denney (stdenney) stden...@cisco.com wrote: Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: Cannot reach the number. Calls from HQ Ph2 (SIP CICP) to 911 work fine - so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 - so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
I hope you tried Reset DP and last resort CCM service too ? On Fri, Feb 12, 2010 at 8:50 AM, Steve Denney (stdenney) stden...@cisco.com wrote: Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: “Cannot reach the number”. Calls from HQ Ph2 (SIP CICP) to 911 work fine – so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 – so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
[OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: Cannot reach the number. Calls from HQ Ph2 (SIP CICP) to 911 work fine - so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 - so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
Can you pls post the debug isdn q931 output here to further troubleshoot it. On Fri, Feb 12, 2010 at 8:50 AM, Steve Denney (stdenney) stden...@cisco.com wrote: Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: “Cannot reach the number”. Calls from HQ Ph2 (SIP CICP) to 911 work fine – so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 – so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
That's part of the problem. :) The call never reaches the BR1 GW, so there is no debug isdn q931 output at all. From: vccie2010 [mailto:vccie2...@gmail.com] Sent: Friday, February 12, 2010 2:03 PM To: Steve Denney (stdenney) Cc: OSL Group Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display Can you pls post the debug isdn q931 output here to further troubleshoot it. On Fri, Feb 12, 2010 at 8:50 AM, Steve Denney (stdenney) stden...@cisco.com wrote: Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: Cannot reach the number. Calls from HQ Ph2 (SIP CICP) to 911 work fine - so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 - so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com http://www.ipexpert.com/ ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display
Run dialed number analyzer and see what path and/or manipulation occurs. From: ccie_voice-boun...@onlinestudylist.com [ccie_voice-boun...@onlinestudylist.com] On Behalf Of Steve Denney (stdenney) [stden...@cisco.com] Sent: Friday, February 12, 2010 1:12 PM To: vccie2010 Cc: OSL Group Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display That’s part of the problem. :) The call never reaches the BR1 GW, so there is no debug isdn q931 output at all. From: vccie2010 [mailto:vccie2...@gmail.com] Sent: Friday, February 12, 2010 2:03 PM To: Steve Denney (stdenney) Cc: OSL Group Subject: Re: [OSL | CCIE_Voice] Vol 1 Lab 5A Task 5.2 - Cannot reach the number display Can you pls post the debug isdn q931 output here to further troubleshoot it. On Fri, Feb 12, 2010 at 8:50 AM, Steve Denney (stdenney) stden...@cisco.commailto:stden...@cisco.com wrote: Racking my brains a bit over this one... Trying to place a call from BR1 Ph2 (SCCP IP Blue) to 911 (PSTN phone). Getting a fast busy and this display on the phone: “Cannot reach the number”. Calls from HQ Ph2 (SIP CICP) to 911 work fine – so I know the CUCM route pattern for 911 is working. Also, getting the secondary dial tone when the 9 is dialed from BR1 Ph2 – so the phone is definitely hitting the route pattern. The call just never seems to reach the BR1 MGCP gateway. 911 Route Pattern (None partition) points to rl-local-gw, which points to Standard Local Route Group. Device Pool BR1 is configured to use Local Route Group of rg-br1. Route group rg-br1 has the proper GW selected (S0/SU0/ds...@br-rtr.proctorlabs.commailto:ds...@br-rtr.proctorlabs.com). BR1 GW is cleanly registered to CUCM, with multiple_frame_established. Have bounced no mgcp / mgcp on BR1 GW, and have reset the phone and route list, multiple times. There are no other route patterns configured which could be conflicting. Any thoughts? thx, sd ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.comhttp://www.ipexpert.com/ This communication (including any attachments) is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify Vital Support Systems at 515 334 5700 and delete or destroy all copies and the original document. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
