RE: CF 5.0 Installation Problems...

2001-08-01 Thread Lawrence B. Afrin, M.D.

Philip --

Just wanted to say a big "thank you!" for your July 27th tip I found in
the archive about getting around a hang in the upgrade from 4.5 to 5.0.
I was kind of nervous about trying the uninstall 4.5/install 5.0 route,
so I tried stopping all nonessential services, and bingo, InstallShield
finally was able to run the installation.

-- Larry Afrin
   Med. Univ. of S.C.
   [EMAIL PROTECTED]



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RE: CF 5.0 Installation Problems...

2001-07-27 Thread Jay Sudowski - Handy Networks LLC

Hi Neil,

This happened when we tried to upgrade as well.  I'm not precisely sure
what I did, but finally the installer did open up.  I believe I
rebooted, stopped all CF services, all IIS services, launched the
installer, and then just waited about 5 minutes until it finally came
up.  The RAM usage of Ikernel.exe skyrocketed the final attempt, but
then came crashing down, and then the installer finally launched.

Hope this helps.

Jay

-Original Message-
From: Neil H. [mailto:[EMAIL PROTECTED]] 
Sent: Friday, July 27, 2001 11:06 AM
To: CF-Talk
Subject: CF 5.0 Installation Problems...


When attempting to install CF 5.0 nothing happens!  Let me explain: It
does mention that CF 4.5 is installed and that it will be upgraded.
That is fine. But then nothing.  I watch Ikernel.exe, which is Install
Shield, just consume memory.  The only way to kill it is to end the task
in task manager. Once I do that I receive an error about the RPC service
is unavailable.  The RPC service is running so I don't know what is
happening.  I manually stopped CF executive and application server in
addition to site minder. This made no difference.  If anyone has any
ideas they would be appreciated.

Thanks,

Neil
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RE: CF 5.0 Installation Problems...

2001-07-27 Thread Philip Arnold - ASP

> I ran into the same issue. What I did was remove my old version (all your
> sites are still there as well as DSN's), and then ran the install. IF you
> are using an Upgrade version, be sure to have the original CD Key handy
> because you will be asked.

The new upgrade is a great improvement - you don't actually need the product
on the hard disk

As Bruce suggested, remove all of CF4.5 and then install CF5

Sometimes I've found that certain services stop InstallShield running - try
stopping the non-critical services as well

Philip Arnold
Director
Certified ColdFusion Developer
ASP Multimedia Limited
T: +44 (0)20 8680 1133

"Websites for the real world"

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Re: CF 5.0 Installation Problems...

2001-07-27 Thread Bruce Sorge

I ran into the same issue. What I did was remove my old version (all your
sites are still there as well as DSN's), and then ran the install. IF you
are using an Upgrade version, be sure to have the original CD Key handy
because you will be asked.
- Original Message -
From: "Neil H." <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Friday, July 27, 2001 10:06 AM
Subject: CF 5.0 Installation Problems...


> When attempting to install CF 5.0 nothing happens!  Let me explain: It
does
> mention that CF 4.5 is installed and that it will be upgraded.  That is
> fine. But then nothing.  I watch Ikernel.exe, which is Install Shield,
just
> consume memory.  The only way to kill it is to end the task in task
manager.
> Once I do that I receive an error about the RPC service is unavailable.
The
> RPC service is running so I don't know what is happening.  I manually
> stopped CF executive and application server in addition to site minder.
> This made no difference.  If anyone has any ideas they would be
appreciated.
>
> Thanks,
>
> Neil
>
>
>
>
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CF 5.0 Installation Problems...

2001-07-27 Thread Neil H.

When attempting to install CF 5.0 nothing happens!  Let me explain: It does
mention that CF 4.5 is installed and that it will be upgraded.  That is
fine. But then nothing.  I watch Ikernel.exe, which is Install Shield, just
consume memory.  The only way to kill it is to end the task in task manager.
Once I do that I receive an error about the RPC service is unavailable.  The
RPC service is running so I don't know what is happening.  I manually
stopped CF executive and application server in addition to site minder.
This made no difference.  If anyone has any ideas they would be appreciated.

Thanks,

Neil



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