Knowledge Base Software
Looking for recommendations for Knowledge Base software. Would prefer ColdFusion based and open source if possible. Any ideas? ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:315142 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
Re: Knowledge Base Software
Mike, Well it's not open source but you should check out www.knowledgewatch.com . Talk with the owner, Don Hogan, about what you want to accomplish and I bet he can provide some help. Rick Mason On Wed, Nov 12, 2008 at 10:07 AM, Mike Harman [EMAIL PROTECTED] wrote: Looking for recommendations for Knowledge Base software. Would prefer ColdFusion based and open source if possible. Any ideas? ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:315146 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Re: Knowledge Base Software
Thanks for the tip, I'll check them out. ~mike ~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:315149 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
Knowledge base software
Can anyone recommend a knowledge base package for use by a company to respond to both internal and external queries? Initially it will be for internal use only (e.g. phone reps), but the eventual plan is to integrate it with the web site. CF-based is preferred, but not necessary. We've looked at PensaFAQ, InstantKB and KB.net, but would like to evaluate a couple others before making a decision. TIA, Dave Jones NetEffect ~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:209743 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations Support: http://www.houseoffusion.com/tiny.cfm/54
