Re: CF9 Half Failure

2011-07-21 Thread Russ Michaels

I have certainly seen network card problems cause weird issues like this,
even dodgy network cables as well.



On Thu, Jul 21, 2011 at 5:11 PM, Robert Harrison  wrote:

>
> >  when a request comes in to IIS, the ISAPI connector then passes it to
> ColdFusion, and IIS then has to sit and wait for a response. If lots of
> requests get hung up this will cause the application pool to crash
> >  which will affect any sites using that application pool. So I would
> check if all your sites are on the same app pool or not, or perhas 2 of them
> share 1 app pool and 2 share another, which may answer
> >  that question of why it is only 2 sites affected, Put them all on their
> own app pool for a start.
>
> Thanks. We'll check the application pools.
>
> My server guy is now saying it may be the teaming software used on the
> network cards for failover purposes. We're looking at that also.
>
> In the meantime I believe it's safe to say... NOT CF RELATED.
>
> Thanks
>
> Robert B. Harrison
> Director of Interactive Services
> Austin & Williams
> 125 Kennedy Drive, Suite 100
> Hauppauge NY 11788
> P : 631.231.6600 Ext. 119
> F : 631.434.7022
> http://www.austin-williams.com
>
> Great advertising can't be either/or.  It must be &.
>
> Plug in to our blog: A&W Unplugged
> http://www.austin-williams.com/unplugge
>
> 

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RE: CF9 Half Failure

2011-07-21 Thread Robert Harrison

>  when a request comes in to IIS, the ISAPI connector then passes it to 
> ColdFusion, and IIS then has to sit and wait for a response. If lots of 
> requests get hung up this will cause the application pool to crash 
>  which will affect any sites using that application pool. So I would check if 
> all your sites are on the same app pool or not, or perhas 2 of them share 1 
> app pool and 2 share another, which may answer
>  that question of why it is only 2 sites affected, Put them all on their own 
> app pool for a start.

Thanks. We'll check the application pools. 

My server guy is now saying it may be the teaming software used on the network 
cards for failover purposes. We're looking at that also. 

In the meantime I believe it's safe to say... NOT CF RELATED.

Thanks

Robert B. Harrison
Director of Interactive Services
Austin & Williams
125 Kennedy Drive, Suite 100 
Hauppauge NY 11788
P : 631.231.6600 Ext. 119 
F : 631.434.7022
http://www.austin-williams.com 

Great advertising can't be either/or.  It must be &.

Plug in to our blog: A&W Unplugged
http://www.austin-williams.com/unplugge

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RE: CF9 Half Failure

2011-07-21 Thread Mark Atkinson

We've just been through a rash of apparently inexplicable issues similar to 
yours that were all eventually traced to a wonky power supply. At least, 
replacing the power supply eliminated the problems.

HTH

-Original Message-
From: Robert Harrison [mailto:rob...@austin-williams.com] 
Sent: Thursday, July 21, 2011 10:06 AM
To: cf-talk
Subject: RE: CF9 Half Failure


Agreed... FTP should not be affected at all, and if it was CF it should affect 
all the site. I don't see how restarting CF could repair FTP at all, 
nonetheless, it does. 

Right now I've got my server guy looking for IIS issues and for IP conflicts. 
To me, this looks more IIS/IP related... but it's strange that restarting CF 
fixes it. I don't get the connection either. 


Robert B. Harrison
Director of Interactive Services
Austin & Williams
125 Kennedy Drive, Suite 100 
Hauppauge NY 11788
P : 631.231.6600 Ext. 119 
F : 631.434.7022
http://www.austin-williams.com 

Great advertising can't be either/or.  It must be &.

Plug in to our blog: A&W Unplugged
http://www.austin-williams.com/unplugged



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Re: CF9 Half Failure

2011-07-21 Thread Russ Michaels

when a request comes in to IIS, the ISAPI connector then passes it to
ColdFusion, and IIS then has to sit and wait for a response. If lots of
requests get hung up this will cause the application pool to crash which
will affect any sites using that application pool.
So I would check if all your sites are on the same app pool or not, or
perhas 2 of them share 1 app pool and 2 share another, which may answer that
question of why it is only 2 sites affected,
Put them all on their own app pool for a start.

Russ

On Thu, Jul 21, 2011 at 4:06 PM, Robert Harrison  wrote:

>
> Agreed... FTP should not be affected at all, and if it was CF it should
> affect all the site. I don't see how restarting CF could repair FTP at all,
> nonetheless, it does.
>
> Right now I've got my server guy looking for IIS issues and for IP
> conflicts. To me, this looks more IIS/IP related... but it's strange that
> restarting CF fixes it. I don't get the connection either.
>
>
> Robert B. Harrison
> Director of Interactive Services
> Austin & Williams
> 125 Kennedy Drive, Suite 100
> Hauppauge NY 11788
> P : 631.231.6600 Ext. 119
> F : 631.434.7022
> http://www.austin-williams.com
>
> Great advertising can't be either/or.  It must be &.
>
> Plug in to our blog: A&W Unplugged
> http://www.austin-williams.com/unplugged
>
> 

~|
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RE: CF9 Half Failure

2011-07-21 Thread Robert Harrison

Agreed... FTP should not be affected at all, and if it was CF it should affect 
all the site. I don't see how restarting CF could repair FTP at all, 
nonetheless, it does. 

Right now I've got my server guy looking for IIS issues and for IP conflicts. 
To me, this looks more IIS/IP related... but it's strange that restarting CF 
fixes it. I don't get the connection either. 


Robert B. Harrison
Director of Interactive Services
Austin & Williams
125 Kennedy Drive, Suite 100 
Hauppauge NY 11788
P : 631.231.6600 Ext. 119 
F : 631.434.7022
http://www.austin-williams.com 

Great advertising can't be either/or.  It must be &.

Plug in to our blog: A&W Unplugged
http://www.austin-williams.com/unplugged

~|
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Re: CF9 Half Failure

2011-07-21 Thread Russ Michaels

I can't really see how that could be CF related if it doesn't affect all
sites, unless you have multiple instances.
Also there is really no way that CF could affect FTP so it must be
coincidental.
It is more likely a problem with the web server which is only affecting
those sites rather than CF.
It could however be a problem with the webserver failing to connect to CF
and thus the requests are hanging and restarting CF seems to fix it.

What OS/web server and FTP server are you using.
Have you checked the web server logs when this happens or looked for other
system problems ?
If it is windows have you checked the event logs.
When they stop responding do you not get type of error ?




On Thu, Jul 21, 2011 at 3:44 PM, Robert Harrison  wrote:

>
> We have a new CF9 server and now have about 5 sites on it.  Intermittently,
> a couple of the sites will stop responding. Both http, FTP, and CF Server on
> those sites goes down. Restarting CF fixes the problem and http, CF server,
> and FTP start working again.
>
> The thing is, this does not affect all the sites on the server. Generally
> it's just a couple of sites... others on the same server still run fine.
>  Also, it's the same sites that go always down together. Either sites A and
> B go, or site C, D, and E go.
>
> We don't see anything in the logs to indicate what's happening.
>
> Anyone have any ideas?
>
>
> Thanks,
>
> Robert B. Harrison
> Director of Interactive Services
> Austin & Williams
> 125 Kennedy Drive, Suite 100
> Hauppauge NY 11788
> P : 631.231.6600 Ext. 119
> F : 631.434.7022
> http://www.austin-williams.com
>
> Great advertising can't be either/or.  It must be &.
>
> Plug in to our blog: A&W Unplugged
> http://www.austin-williams.com/unplugged
>
>
>
>
>
> 

~|
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