RE: File upload suddenly stops working

2009-05-08 Thread Mosh Teitelbaum

Brent:

Thanks.  I have FTP access to the server so I've been able to work with the
code but not with the OS or CF Admin.  Modifying the code hasn't changed
anything so I'm fairly certain it's a server-side (permissions, etc.) issue.

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/


Brent Nicholas wrote:
 If you have access to the server, try taking the offending code and
 reducing it to just the bare bones to get it to work while staying in
 line with what the original code does. Once you get it to work in an
 'uncluttered' manner, you can add everything else back in.



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RE: File upload suddenly stops working

2009-05-08 Thread Mosh Teitelbaum

Dennis:

Thanks for the reply.  Unfortunately, this is not a client-side issue.  The
problem appears regardless of the client computer being used.

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/


UXB Internet wrote:
 We had a case a while ago where a client using a similar cffile upload
 script/HTML form suddenly couldn't upload files through their admin page.
 The problem was that their anti-virus/internet security program on the
 client PC was blocking the upload and would not send the data in the
 form.




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RE: File upload suddenly stops working

2009-05-07 Thread UXB Internet

 no longer able to upload files to their website via HTML forms.  
 The code was written 6 (?) years ago on CF5/IIS/Win2000 using CFFILE.


We had a case a while ago where a client using a similar cffile upload
script/HTML form suddenly couldn't upload files through their admin page.
The problem was that their anti-virus/internet security program on the
client PC was blocking the upload and would not send the data in the form.

I couldn't replicate it until I went to their location and saw the issue in
person.  Temporarily disabling the firewall allowed the upload. They
eventually called Symantec tech support and was given instructions on how to
allow the post to go through. 

I see this type of thing a lot on another website that uses FTP for
download. The Internet Security programs close off port 21 by default and
most all but the basic HTTP, SMTP  POP3 ports.  Now they are blocking all
traffic not going through their own proxies and need exceptions for just
about any outbound traffic.

-Dennis



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Re: File upload suddenly stops working

2009-05-06 Thread Brent Nicholas

If you have access to the server, try taking the offending code and reducing it 
to just the bare bones to get it to work while staying in line with what the 
original code does. Once you get it to work in an 'uncluttered' manner, you can 
add everything else back in. 

Yeah, it's a pain in the butt, but it'll clarify the issue.

-2cents.

BN 

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Re: File upload suddenly stops working

2009-05-05 Thread Matt Robertson

A Windows security update would seem to be one of the usual suspects
when it comes to mysterious behavioral changes.

Just a shot in the dark.

I had a blowup today myself on some longstanding code but it was a CFX
based issue.

-- 
-...@robertson--
Janitor, The Robertson Team
mysecretbase.com

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RE: File upload suddenly stops working

2009-05-05 Thread Andy Matthews

I just had an issue with my host the other day that sounds similar. I was
trying to login to my CMS, and the action page for the login form blew up.
It kept telling me that form.username doesn't exist.

When I tried to dump the form scope it was empty...bizarre. It fixed
itself in a few hours, but I never did find out the cause. 

-Original Message-
From: Mosh Teitelbaum [mailto:mosh.teitelb...@evoch.com] 
Sent: Tuesday, May 05, 2009 1:41 PM
To: cf-talk
Subject: File upload suddenly stops working


All:

 

A former client just contacted me asking for help.  Apparently they are no
longer able to upload files to their website via HTML forms.  The code was
written 6 (?) years ago on CF5/IIS/Win2000 using CFFILE.  It used to work
(for 5+ years) but all of a sudden does not.  They are now getting the
following error message whenever they try to upload a file:

 

The form field specified in the CFFILE tag (IMAGEFILEPATH) does not contain
an uploaded file. Please be sure that you

have specified the correct form field name.

 

Checking the last-modified date of the files in question, the code hasn't
changed in years.  The HTML form is using ENCTYPE=multipart/form-data and
the debug data shows a value of C:\WINDOWS\TEMP\ACF4CAB.tmp for
FORM.ImageFilePath (so it would appear something is being uploaded).  In
talking with the hosting company, they apparently moved the site about 1/2 a
year ago from a Win2000 server to a Win2003 server but didn't change
anything else.  The code still works perfectly well in my test environments.

 

Does anyone have any clues as to what could be causing this problem?

 

TIA

 

--

Mosh Teitelbaum

evoch, LLC

http://www.evoch.com/

 






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RE: File upload suddenly stops working

2009-05-05 Thread Mosh Teitelbaum

Andy:

This problem has been going for at least several weeks so it doesn't appear
as if it's going to fix itself.  Another problem is that they apparently
haven't had the need to upload something for a (long) while so we don't have
any good sense of when the uploads stopped working.  We just know that it
worked in December of 2007, the last time (according to the file's date
stamp) that a file was uploaded.  So it could have broken anytime in the
last year-and-a-half.

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/

Andy Matthews wrote:
 I just had an issue with my host the other day that sounds similar. I
 was trying to login to my CMS, and the action page for the login form
 blew up.  It kept telling me that form.username doesn't exist.
 
 When I tried to dump the form scope it was empty...bizarre. It fixed
 itself in a few hours, but I never did find out the cause.




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RE: File upload suddenly stops working

2009-05-05 Thread Mosh Teitelbaum

Matt:

Have you heard of any security updates that would affect CF5 in this way?

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/

Matt Robertson wrote:
 A Windows security update would seem to be one of the usual suspects
 when it comes to mysterious behavioral changes.




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Re: File upload suddenly stops working

2009-05-05 Thread Matt Robertson


 Matt:

 Have you heard of any security updates that would affect CF5 in this way?

No not at all.  I was just throwing out a potential culprit, as in if
I haven't changed anything, what could have changed automatically on
me?

Another potential for change then, is the browser itself.  Thats
something else that updates itself automatically and is in this mix.
Any chance you can fall back to an older browser somewhere?  Perhaps
one sitting on one of your servers that you can get to via TS?  Using
a browser from a server is a sin, I know, but if ever there was a
place you can find an old browser version, thats a likely way to find
one in a snap.

Have you checked to make sure your cgi.request_method is post like
you think it is?  Sounds like you have already checked the form scope
exists.



-- 
-...@robertson--
Janitor, The Robertson Team
mysecretbase.com

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RE: File upload suddenly stops working

2009-05-05 Thread Al Musella, DPM

It might be the security settings on the disk where the temp file is 
stored, or in the directory you ultimately save it to.  Maybe 
somebody at the hosting place decided to tighten up security.



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RE: File upload suddenly stops working

2009-05-05 Thread Mosh Teitelbaum

Al Musella, DPM wrote:
 It might be the security settings on the disk where the temp file is
 stored, or in the directory you ultimately save it to.  Maybe
 somebody at the hosting place decided to tighten up security.

Yeah, I mentioned that to the hosting company's tech guys.  They checked and
said everything looks as it should.

Thanks.

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/




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RE: File upload suddenly stops working

2009-05-05 Thread Mosh Teitelbaum

Matt Robertson wrote:
 No not at all.  I was just throwing out a potential culprit, as in if
 I haven't changed anything, what could have changed automatically on
 me?

The problem here is that more than just some patches has changed except the
code and, from my understanding, the version of CF being used.  As I
mentioned in my original email, about half a year back, the hosting company
switched the site to a new server which has Win2k3 (instead of Win2k).  They
say that CF5 is being used on both servers but, with the switch, there could
be changes in the CF server settings.  I don't know if the directory
structure their using for hosted sites is the same from the old server to
the new.

There are so many things that could be different, none of which I have
access to, that I was hoping someone could shed some light based on the
error message being returned.

 Have you checked to make sure your cgi.request_method is post like
 you think it is?  Sounds like you have already checked the form scope
 exists.

Yup, definitely using post.

Thanks.

--
Mosh Teitelbaum
evoch, LLC
http://www.evoch.com/




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