RE: Technical documentation sample

2007-05-29 Thread Andrew Scott
Mike,

Is the client confusing a technical document with a specification document?



Andrew Scott
Senior Coldfusion Developer
Aegeon Pty. Ltd.
www.aegeon.com.au
Phone: +613  8676 4223
Mobile: 0404 998 273



-Original Message-
From: Mike Kear [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, 29 May 2007 4:35 PM
To: CF-Talk
Subject: Technical documentation sample

I'm asked to provide some technical documentation for a project, and
I've done what I think is necessary, but the client's saying no I
need PROPER technical documentation.  Not what you have done.

Well I thought i'd done a pretty good job of documenting the project,
but  i guess not.   Does anyone have a technical document I can look
at, so I can see what he might be meaning?

-- 
Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month



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Re: Technical documentation sample

2007-05-29 Thread Mike Kear
Quite likely.   Or since i've got no formal (i.e. university) training
in IT, maybe I dont know what's expected.   The project works.  The
client's happy with that. But it's the technical documentation he
reckons is blow par.Could be too for all I know.

The documentation that contains the data dictionaries, flow charts,
that kind of stuff.  If i could see a sample of such a document i
could compare that with what i've done to see what I ought to do
differently.

Sadly, with this, google hasnt been my friend so far.

Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month



On 5/29/07, Andrew Scott [EMAIL PROTECTED] wrote:
 Mike,

 Is the client confusing a technical document with a specification document?



 Andrew Scott
 Senior Coldfusion Developer
 Aegeon Pty. Ltd.
 www.aegeon.com.au
 Phone:+613 8676 4223
 Mobile: 0404 998 273



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Re: Technical documentation sample

2007-05-29 Thread Robertson-Ravo, Neil (RX)
He probably wants *how* it works, how to set it up etc what is required
software wise (and how to set them all up) not necessary to document
specific code blocks but at least what you need to do/have in order to get
it to work should you wish to maintain/move/further a project without in
depth training etc.







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-Original Message-
From: Mike Kear
To: CF-Talk
Sent: Tue May 29 07:49:16 2007
Subject: Re: Technical documentation sample

Quite likely.   Or since i've got no formal (i.e. university) training
in IT, maybe I dont know what's expected.   The project works.  The
client's happy with that. But it's the technical documentation he
reckons is blow par.Could be too for all I know.

The documentation that contains the data dictionaries, flow charts,
that kind of stuff.  If i could see a sample of such a document i
could compare that with what i've done to see what I ought to do
differently.

Sadly, with this, google hasnt been my friend so far.

Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month



On 5/29/07, Andrew Scott [EMAIL PROTECTED] wrote:
 Mike,

 Is the client confusing a technical document with a specification
document?



 Andrew Scott
 Senior Coldfusion Developer
 Aegeon Pty. Ltd.
 www.aegeon.com.au
 Phone:+613 8676 4223
 Mobile: 0404 998 273





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RE: Technical documentation sample

2007-05-29 Thread Andrew Scott
Hmmm...

What is the purpose of him having this information, this is different
dependant on the type of job and the methodology that is used to do the work
in the first place.

In an Agile approach there really is no such think, just stories that
describe each task.

It sounds like he is IT savvy, but sounds like he is out of touch.



Andrew Scott
Senior Coldfusion Developer
Aegeon Pty. Ltd.
www.aegeon.com.au
Phone: +613  8676 4223
Mobile: 0404 998 273




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Re: Technical documentation sample

2007-05-29 Thread Tom Chiverton
On Tuesday 29 May 2007, Mike Kear wrote:
 I've done what I think is necessary, but the client's saying no I
 need PROPER technical documentation.  Not what you have done.

I assume you've asked the client to explain where he feels it is lacking ?

-- 
Tom Chiverton
Helping to assertively envisioneer enterprise metrics
on: http://thefalken.livejournal.com



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RE: Technical documentation sample

2007-05-29 Thread Porter, Benjamin L.
Is he looking for documentation that meets a certain CMMI level? I'd ask
the client for an example of what they want, otherwise it is a moving
target.

-Original Message-
From: Mike Kear [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, May 29, 2007 1:35 AM
To: CF-Talk
Subject: Technical documentation sample

I'm asked to provide some technical documentation for a project, and
I've done what I think is necessary, but the client's saying no I
need PROPER technical documentation.  Not what you have done.

Well I thought i'd done a pretty good job of documenting the project,
but  i guess not.   Does anyone have a technical document I can look
at, so I can see what he might be meaning?

-- 
Cheers
Mike Kear
Windsor, NSW, Australia
Adobe Certified Advanced ColdFusion Developer
AFP Webworks
http://afpwebworks.com
ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month



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RE: Technical documentation sample

2007-05-29 Thread blists
Do you use CFC's? If so, you should load the component inspector and then
convert the output to a PDF, combine them all and that should help to at
least document your 'classes' and methods.


In any case, it 'looks' impressive ;)

Brook


-Original Message-
From: Andrew Scott [mailto:[EMAIL PROTECTED] 
Sent: May 28, 2007 11:55 PM
To: CF-Talk
Subject: RE: Technical documentation sample

Hmmm...

What is the purpose of him having this information, this is different
dependant on the type of job and the methodology that is used to do the work
in the first place.

In an Agile approach there really is no such think, just stories that
describe each task.

It sounds like he is IT savvy, but sounds like he is out of touch.



Andrew Scott
Senior Coldfusion Developer
Aegeon Pty. Ltd.
www.aegeon.com.au
Phone: +613  8676 4223
Mobile: 0404 998 273






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Re: Technical documentation sample

2007-05-29 Thread Jim Davis
I'm asked to provide some technical documentation for a project, and
I've done what I think is necessary, but the client's saying no I
need PROPER technical documentation.  Not what you have done.

Well I thought i'd done a pretty good job of documenting the project,
but  i guess not.   Does anyone have a technical document I can look
at, so I can see what he might be meaning?

Did they give you any indication of what they expected?

There are several documentation methodologies to follow and they can be 
radically different from one another even when documenting the same system.

I've never worked anyplace that actually used the methodology that they claimed 
to use: instead they used a (sometimes small) slice of it and customized 
anything else they needed.

I've used Summit-D (now manged by IBM but I used it long ago) and it was 
decent - we shaved it down but ended up with two primary documents: the 
functional spec and the technical spec.

In theory the functional spec contained all of the functionality of a 
system/project.  User interface information, style information, functionality 
inventory, etc.  The technical spec contained all of the low-level 
information: database design, object models, APIs, etc.

The functional was a high-level business document while the technical was a 
low-level developer document - together they pretty neatly described the system.

Now we're using a heavily modified UML model: use cases, objectified system 
flows, etc.  UML is designed (if used properly) to build documentation in 
layers: each layer informs adjacent layers and each covers specific topics or 
concerns.

It's really quite good but pretty labor intensive compared to others.

In addition we also have several specialized pieces of documentation that go to 
various other teams: 

+) The Build-Book describes all aspects of configuration/installation of the 
project.

+) The Run Book describes all of the touch points (system dependecies) of 
the project, all contacts for the systems and all of the escalation procedures 
when things go wrong.

+) The Data Inventory.  For those projects that need it this would describe all 
of the data-related depencies of the system (tables, stored procedures, 
triggers, etc) and be managed by the various DBAs involved.

+) A Style Guide.  Essentailly a sub-set of the functional spec this is 
specifically (for those systems that need it) a visually-focused document 
describing fonts, spacing, colors, etc.  It's mostly used by designers and is 
often based (at least in part) on corporate style standards.

One of the best questions to get clear is what the audience for the 
documentation is.  Is it technical (people that might work on the system)?  Is 
it business (people that might own or manage development on the system)?  Is is 
end-user (you'd be suprised how many people say project documentation when 
what they really mean is user manual)?

A good set of documentation can easily take longer to produce than the system 
being documented.  Having the documentation done (and, almost more importantly, 
making sure to manage and update it) can save you tremendous work and money 
later.  I only wish more project factored documentation as prominently as it 
should be (it's usually the first thing to be slashed when time/money gets 
tight).

In your case you really to need to determine what kind of documentation they're 
looking for.  Otherwise you might work for weeks and still not touch upon the 
style or audience they're concerned about.

Jim Davis

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