Re: [Chevelle-list] Part 2 (was RE: Small Rant: Customer Service)

2006-11-11 Thread Karl Groves



My wife says that, at least on this particular purchase, 
the shipping is less than what other people (including Summit) were 
charging.
 
Karl GrovesMaster Certified CIWhttp://www.karlgroves.comGrayscale 
Content Management System:http://www.grayscalecms.com
 

  
  
  From: Dave Corgill [mailto:[EMAIL PROTECTED] 
  Sent: Saturday, November 11, 2006 1:44 PMTo: 
  [EMAIL PROTECTED]; The Chevelle Mailing ListSubject: Re: 
  [Chevelle-list] Part 2 (was RE: Small Rant: Customer 
  Service)
  At 12:16 PM 11/11/2006, you wrote:
  OPG got the money she was 
planning on spending at Summit and will likely get much much more, thanks to 
Craig's excellent customer service.Tell us more after you get 
  the shipping bill. 


Re: [Chevelle-list] Part 2 (was RE: Small Rant: Customer Service)

2006-11-11 Thread Dave Corgill


At 12:16 PM 11/11/2006, you wrote:
OPG got the money she was
planning on spending at Summit and will likely get much much more, thanks
to Craig's excellent customer service.
Tell us more after you get the shipping bill.



[Chevelle-list] Part 2 (was RE: Small Rant: Customer Service)

2006-11-11 Thread Karl Groves



First, I want to thank 
everyone who responded.
 
At first, I contemplated 
calling Summit immediately after my wife called and told me of the rude 
treatment.  I decided against it, as I'm trying to be the "Kinder, gentler 
Karl".  See, I'm normally a pretty hot headed guy as it is.
 
Well, this morning she 
told me this was actually the SECOND time she called and was treated 
rudely.  Well, I decided to call.
 
The call was answered by 
a guy named Vinny who assured me he was a supervisor.  To make a long story 
short, I'm comfortable with my decision to send my business to Jeg's from now 
on.  Vinny wasn't helpful at all. Part of this is obviously because my wife 
doesn't have a name to go along with the two times she was treated rudely - 
which is understandable.  At the same time, I didn't really get the "warm 
fuzzies" that Vinnie even cared about the problem anyway.  The call was 
largely a waste of time.
 
But, on a positive note, 
my wife did tell me of a positive experience she had.  After she had her 
bad experience with Summit, she called Original Parts Group and talked with 
Craig, who was extremely helpful.  
 
OPG got the money she was 
planning on spending at Summit and will likely get much much more, thanks to 
Craig's excellent customer service.
 
 
Karl 
GrovesMaster Certified CIWhttp://www.karlgroves.comGrayscale 
Content Management System:http://www.grayscalecms.com
 


Re: [Chevelle-list] A little help

2006-11-11 Thread Devin



Jack-  Your FLAPS should have one for about 
$10 that will directly replace yours.  Similar to original, but not 
exact.  Any of the Chevelle parts supplies will have a duplicate of 
original.
 
Devin

  - Original Message - 
  From: 
  Jack 
  Thorpe 
  To: chevelle-list@chevelles.net 
  
  Sent: Saturday, November 11, 2006 4:29 
  AM
  Subject: [Chevelle-list] A little 
  help
  Drove the 66 down to the mall. Came back out and found the 
  radio antenna laying across the hood. Need help finding one and 
  installing.ThanksJack's 66
  
  
  Access over 1 million songs - Yahoo! 
  Music Unlimited.


Re: [Chevelle-list] A little help

2006-11-11 Thread gm66
 Get one at Radio Shack as I did.

--- [EMAIL PROTECTED] wrote:

From: "J. Brady" <[EMAIL PROTECTED]>
To: The Chevelle Mailing List 
Subject: Re: [Chevelle-list] A little help
Date: Sat, 11 Nov 2006 05:54:09 -0800 (PST)

Hi Jack,

I would try eBay.  I'd give you mine b/c I don't even
use it, but I think it got thrown out years ago.

Good Luck,

Jim
'66 Malibu

--- Jack Thorpe <[EMAIL PROTECTED]> wrote:

> Drove the 66 down to the mall. Came back out and
> found the radio antenna laying across the hood. Need
> help finding one and installing.
> Thanks
> Jack's 66
> 
>  
> -
> Access over 1 million songs - Yahoo! Music
Unlimited.



 

Yahoo! Music Unlimited
Access over 1 million songs.
http://music.yahoo.com/unlimited



_
Netscape.  Just the Net You Need.



Re: [Chevelle-list] A little help

2006-11-11 Thread J. Brady
Hi Jack,

I would try eBay.  I'd give you mine b/c I don't even
use it, but I think it got thrown out years ago.

Good Luck,

Jim
'66 Malibu

--- Jack Thorpe <[EMAIL PROTECTED]> wrote:

> Drove the 66 down to the mall. Came back out and
> found the radio antenna laying across the hood. Need
> help finding one and installing.
> Thanks
> Jack's 66
> 
>  
> -
> Access over 1 million songs - Yahoo! Music
Unlimited.



 

Yahoo! Music Unlimited
Access over 1 million songs.
http://music.yahoo.com/unlimited



[Chevelle-list] A little help

2006-11-11 Thread Jack Thorpe
Drove the 66 down to the mall. Came back out and found the radio antenna laying across the hood. Need help finding one and installing.ThanksJack's 66 

Access over 1 million songs - Yahoo! Music Unlimited.