ISDN Troubleshooting [7:20403]

2001-09-19 Thread Michael Gergov

Hi everyone,

I was troubleshooting a DDR Backup with ISDN line, here is what happened.
Location 1 was setup to initiate the call, Location 2 to accept it . (I went
trough the config n+1 times).
The connection was never established. I set up the syslog server and
debugging of Q931.
Here is the excerpt out of the syslog.




DISCONNECT pd = 8  callref = 0xC9
Cause i = 0x81D8 - Incompatible destination
 Signal i = 0x03 - Network congestion tone on


I put 1 in front of the dial string xxx-xxx-, and it changed to the
following.

DISCONNECT pd = 8  callref = 0xF4
Cause i = 0x82A2 - No channel available
Signal i = 0x03 - Network congestion tone on



DISCONNECT pd = 8  callref = 0xA2
Cause i = 0x80C1 - Bearer capability not implemented
 Signal i = 0x03 - Network congestion tone on


Than I reversed the configuration-Location 2 calling Location 1 - It was
working just the way it supposed to.

I am not an ISDN specialist,so can someone tell me, what my problem with the
first setup was?

Many Thanks,
Michael




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Re: ISDN Troubleshooting [7:20403]

2001-09-19 Thread John Neiberger

Can you copy the relevant portions of the configs to the list?  With
something this odd it would help to look at the configs.

- John

>>> " Michael Gergov"  9/19/01 9:11:52 AM >>>
Hi everyone,

I was troubleshooting a DDR Backup with ISDN line, here is what
happened.
Location 1 was setup to initiate the call, Location 2 to accept it . (I
went
trough the config n+1 times).
The connection was never established. I set up the syslog server and
debugging of Q931.
Here is the excerpt out of the syslog.




DISCONNECT pd = 8  callref = 0xC9
Cause i = 0x81D8 - Incompatible destination
 Signal i = 0x03 - Network congestion tone on


I put 1 in front of the dial string xxx-xxx-, and it changed to
the
following.

DISCONNECT pd = 8  callref = 0xF4
Cause i = 0x82A2 - No channel available
Signal i = 0x03 - Network congestion tone on



DISCONNECT pd = 8  callref = 0xA2
Cause i = 0x80C1 - Bearer capability not implemented
 Signal i = 0x03 - Network congestion tone on


Than I reversed the configuration-Location 2 calling Location 1 - It
was
working just the way it supposed to.

I am not an ISDN specialist,so can someone tell me, what my problem
with the
first setup was?

Many Thanks,
Michael




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Re: ISDN Troubleshooting [7:20403]

2001-09-19 Thread Sasa Milic

Michael,

I've seen this, and problem was SS7 configuration between telco
switches. Basically, they configured isdn switches so that isdn
calls can be made in only one direction.

Have you tried to connect plain phones into NT1 (in case that
NT1 supports them) and to call other location from phone ?

Ask your telco to check.

Sasa


Michael Gergov wrote:
> 
> Hi everyone,
> 
> I was troubleshooting a DDR Backup with ISDN line, here is what happened.
> Location 1 was setup to initiate the call, Location 2 to accept it . (I
went
> trough the config n+1 times).
> The connection was never established. I set up the syslog server and
> debugging of Q931.
> Here is the excerpt out of the syslog.
> 
> DISCONNECT pd = 8  callref = 0xC9
> Cause i = 0x81D8 - Incompatible destination
>  Signal i = 0x03 - Network congestion tone on
> 
> I put 1 in front of the dial string xxx-xxx-, and it changed to the
> following.
> 
> DISCONNECT pd = 8  callref = 0xF4
> Cause i = 0x82A2 - No channel available
> Signal i = 0x03 - Network congestion tone on
> 
> DISCONNECT pd = 8  callref = 0xA2
> Cause i = 0x80C1 - Bearer capability not implemented
>  Signal i = 0x03 - Network congestion tone on
> 
> Than I reversed the configuration-Location 2 calling Location 1 - It was
> working just the way it supposed to.
> 
> I am not an ISDN specialist,so can someone tell me, what my problem with
the
> first setup was?
> 
> Many Thanks,
> Michael




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RE: ISDN Troubleshooting [7:20403]

2001-09-19 Thread Jim Brown

I had a problem similar to this in Canada with an ISDN circuit. Try placing
a 9 in from of the dial string. Like office phones when you need to grab an
outside line.

My dial strings looked like 913035551212. The 9 to grab an outside line and
then the full dial string with the 1 prefix for long distance if required.

Please let me know the outcome. I'm interested.

-Original Message-
From: Michael Gergov [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 19, 2001 9:12 AM
To: [EMAIL PROTECTED]
Subject: ISDN Troubleshooting [7:20403]


Hi everyone,

I was troubleshooting a DDR Backup with ISDN line, here is what happened.
Location 1 was setup to initiate the call, Location 2 to accept it . (I went
trough the config n+1 times).
The connection was never established. I set up the syslog server and
debugging of Q931.
Here is the excerpt out of the syslog.




DISCONNECT pd = 8  callref = 0xC9
Cause i = 0x81D8 - Incompatible destination
 Signal i = 0x03 - Network congestion tone on


I put 1 in front of the dial string xxx-xxx-, and it changed to the
following.

DISCONNECT pd = 8  callref = 0xF4
Cause i = 0x82A2 - No channel available
Signal i = 0x03 - Network congestion tone on



DISCONNECT pd = 8  callref = 0xA2
Cause i = 0x80C1 - Bearer capability not implemented
 Signal i = 0x03 - Network congestion tone on


Than I reversed the configuration-Location 2 calling Location 1 - It was
working just the way it supposed to.

I am not an ISDN specialist,so can someone tell me, what my problem with the
first setup was?

Many Thanks,
Michael




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Re: ISDN Troubleshooting [7:20403]

2001-09-19 Thread Michael Gergov

Thanks, Sasa, I'll try this one.

Michael

""Sasa Milic""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> Michael,
>
> I've seen this, and problem was SS7 configuration between telco
> switches. Basically, they configured isdn switches so that isdn
> calls can be made in only one direction.
>
> Have you tried to connect plain phones into NT1 (in case that
> NT1 supports them) and to call other location from phone ?
>
> Ask your telco to check.
>
> Sasa
>
>
> Michael Gergov wrote:
> >
> > Hi everyone,
> >
> > I was troubleshooting a DDR Backup with ISDN line, here is what
happened.
> > Location 1 was setup to initiate the call, Location 2 to accept it . (I
> went
> > trough the config n+1 times).
> > The connection was never established. I set up the syslog server and
> > debugging of Q931.
> > Here is the excerpt out of the syslog.
> >
> > DISCONNECT pd = 8  callref = 0xC9
> > Cause i = 0x81D8 - Incompatible destination
> >  Signal i = 0x03 - Network congestion tone on
> >
> > I put 1 in front of the dial string xxx-xxx-, and it changed to the
> > following.
> >
> > DISCONNECT pd = 8  callref = 0xF4
> > Cause i = 0x82A2 - No channel available
> > Signal i = 0x03 - Network congestion tone on
> >
> > DISCONNECT pd = 8  callref = 0xA2
> > Cause i = 0x80C1 - Bearer capability not implemented
> >  Signal i = 0x03 - Network congestion tone on
> >
> > Than I reversed the configuration-Location 2 calling Location 1 - It was
> > working just the way it supposed to.
> >
> > I am not an ISDN specialist,so can someone tell me, what my problem with
> the
> > first setup was?
> >
> > Many Thanks,
> > Michael




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RE: ISDN Troubleshooting [7:20403]

2001-09-19 Thread dragi radovanovic

Jim Is probably right:
You are dialing wrong phone number. It has an unknown format to the isdn
switch.
Dragi


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RE: ISDN Troubleshooting [7:20403]

2001-09-19 Thread Scott Meyer

I have seen similar problems with an ISP. What are you dialing into? Another
ISDN line, PRI, or a T1?

I'm going to hazard a guess that you needed to put a 1 in front in order to
dial long distance. Are you sure that whatever type of circuit you are
dialing into can accept ISDN calls?

Is there a long distance carrier on the dialing ISDN?

Scott Meyer
CCNA, CCDA, MCSE, etc
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
Sasa Milic
Sent: Wednesday, September 19, 2001 1:10 PM
To: [EMAIL PROTECTED]
Subject: Re: ISDN Troubleshooting [7:20403]


Michael,

I've seen this, and problem was SS7 configuration between telco
switches. Basically, they configured isdn switches so that isdn
calls can be made in only one direction.

Have you tried to connect plain phones into NT1 (in case that
NT1 supports them) and to call other location from phone ?

Ask your telco to check.

Sasa


Michael Gergov wrote:
>
> Hi everyone,
>
> I was troubleshooting a DDR Backup with ISDN line, here is what happened.
> Location 1 was setup to initiate the call, Location 2 to accept it . (I
went
> trough the config n+1 times).
> The connection was never established. I set up the syslog server and
> debugging of Q931.
> Here is the excerpt out of the syslog.
>
> DISCONNECT pd = 8  callref = 0xC9
> Cause i = 0x81D8 - Incompatible destination
>  Signal i = 0x03 - Network congestion tone on
>
> I put 1 in front of the dial string xxx-xxx-, and it changed to the
> following.
>
> DISCONNECT pd = 8  callref = 0xF4
> Cause i = 0x82A2 - No channel available
> Signal i = 0x03 - Network congestion tone on
>
> DISCONNECT pd = 8  callref = 0xA2
> Cause i = 0x80C1 - Bearer capability not implemented
>  Signal i = 0x03 - Network congestion tone on
>
> Than I reversed the configuration-Location 2 calling Location 1 - It was
> working just the way it supposed to.
>
> I am not an ISDN specialist,so can someone tell me, what my problem with
the
> first setup was?
>
> Many Thanks,
> Michael




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Re: ISDN Troubleshooting [7:20403]

2001-09-21 Thread Michael Gergov

Guys,

 As one of you suggested there was no long distance setup for the line.


Thank you for your help.
Michael



""Scott Meyer""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> I have seen similar problems with an ISP. What are you dialing into?
Another
> ISDN line, PRI, or a T1?
>
> I'm going to hazard a guess that you needed to put a 1 in front in order
to
> dial long distance. Are you sure that whatever type of circuit you are
> dialing into can accept ISDN calls?
>
> Is there a long distance carrier on the dialing ISDN?
>
> Scott Meyer
> CCNA, CCDA, MCSE, etc
> [EMAIL PROTECTED]
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> Sasa Milic
> Sent: Wednesday, September 19, 2001 1:10 PM
> To: [EMAIL PROTECTED]
> Subject: Re: ISDN Troubleshooting [7:20403]
>
>
> Michael,
>
> I've seen this, and problem was SS7 configuration between telco
> switches. Basically, they configured isdn switches so that isdn
> calls can be made in only one direction.
>
> Have you tried to connect plain phones into NT1 (in case that
> NT1 supports them) and to call other location from phone ?
>
> Ask your telco to check.
>
> Sasa
>
>
> Michael Gergov wrote:
> >
> > Hi everyone,
> >
> > I was troubleshooting a DDR Backup with ISDN line, here is what
happened.
> > Location 1 was setup to initiate the call, Location 2 to accept it . (I
> went
> > trough the config n+1 times).
> > The connection was never established. I set up the syslog server and
> > debugging of Q931.
> > Here is the excerpt out of the syslog.
> >
> > DISCONNECT pd = 8  callref = 0xC9
> > Cause i = 0x81D8 - Incompatible destination
> >  Signal i = 0x03 - Network congestion tone on
> >
> > I put 1 in front of the dial string xxx-xxx-, and it changed to the
> > following.
> >
> > DISCONNECT pd = 8  callref = 0xF4
> > Cause i = 0x82A2 - No channel available
> > Signal i = 0x03 - Network congestion tone on
> >
> > DISCONNECT pd = 8  callref = 0xA2
> > Cause i = 0x80C1 - Bearer capability not implemented
> >  Signal i = 0x03 - Network congestion tone on
> >
> > Than I reversed the configuration-Location 2 calling Location 1 - It was
> > working just the way it supposed to.
> >
> > I am not an ISDN specialist,so can someone tell me, what my problem with
> the
> > first setup was?
> >
> > Many Thanks,
> > Michael




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