RE: caller name ID/call manager [7:56218]

2002-10-25 Thread Tim Medley
Yep this is a known issue with CCM. Why cisco chose to do this is
anyones guess. All the telco's that we work with send Caller ID Name in
the ISDN Facility IE. 

Per Cisco, this can be modified on a per trunk group basis on a DMS-100
switch. None of the Telcos' we use have a DMS-100 so we haven't been
able to verify this.  Cisco says they will modify CCM to send/receive
caller id name in the ISDN Facilty IE, but they haven't committed to a
timeframe or version.

One of the telco's we use, came up with an alternate method to send a
name for Calling Party Name on a per DID Block basis, but in order to do
this our H323 Gateways need to use ISDN NI3, which the current Cisco IOS
revisions do not support yet. Cisco gave no indication as to if/when
they will support NI3.

We lose more IP Telephony deals because of stupid features that everyone
else's IP Telephony system or traditional key/pbx system has.

tm

Tim Medley, CCNP+Voice, CCDP, CWNA
Sr. Network Architect
VoIP Group
iReadyWorld

ph: 704.943.3615


-Original Message-
From: Paul Beckman [mailto:pbeckman;DeltaHealthGroup.com] 
Sent: Thursday, October 24, 2002 11:40 AM
To: [EMAIL PROTECTED]
Subject: caller name ID/call manager [7:56218]

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

We have been working with Cisco on a problem for about a year now
and have determined that we can not get caller name id on our phone
because Bellsouth is sending it in the facility ID field.  Cisco call
manager  will only look at the display IE field.  We have also
checked with two other carriers and they also deliver it in the
facility ID field.
 
My question is...  does anyone get caller name ID on their phones
from external callers?  And if so what carrier do you use and what
kind of switch is it being brought in on?
 

Paul Beckman 
MCSE MCT CCNA CCA 
Delta Health Group 
CIS Department 
(850) 470-0155 
[EMAIL PROTECTED]  

 

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Re: caller name ID/call manager [7:56218]

2002-10-25 Thread Brad Ellis
What are you using as a voice gateway?  What type of ports in the voice
gateway?

thanks,
-Brad Ellis
CCIE#5796
Cisco Hardware:  www.optsys.net

Paul Beckman  wrote in message
news:200210241539.PAA28711;groupstudy.com...
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 We have been working with Cisco on a problem for about a year now
 and have determined that we can not get caller name id on our phone
 because Bellsouth is sending it in the facility ID field.  Cisco call
 manager  will only look at the display IE field.  We have also
 checked with two other carriers and they also deliver it in the
 facility ID field.

 My question is...  does anyone get caller name ID on their phones
 from external callers?  And if so what carrier do you use and what
 kind of switch is it being brought in on?


 Paul Beckman
 MCSE MCT CCNA CCA
 Delta Health Group
 CIS Department
 (850) 470-0155
 [EMAIL PROTECTED]



 -BEGIN PGP SIGNATURE-
 Version: PGPfreeware 7.0.3 for non-commercial use

 iQA/AwUBPbgT9hWcSOytpgTKEQIHTQCgtpSERcRtzv8sHpM2R5Sp9jUkp10AoOj/
 yFcoI+Iz9oLFBq3nQWdOS8sz
 =p+gW
 -END PGP SIGNATURE-




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RE: caller name ID/call manager [7:56218]

2002-10-25 Thread Paul Beckman
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

6608 blade on a 6509...
Call manager Manages it.  

Paul Beckman
MCSE MCT CCNA CCA
Delta Health Group
CIS Department
(850) 470-0155
[EMAIL PROTECTED] 


- -Original Message-
From: Brad Ellis [mailto:bellis;optsys.net] 
Sent: Friday, October 25, 2002 12:43 PM
To: [EMAIL PROTECTED]
Subject: Re: caller name ID/call manager [7:56218]


What are you using as a voice gateway?  What type of ports in the
voice gateway?

thanks,
- -Brad Ellis
CCIE#5796
Cisco Hardware:  www.optsys.net

Paul Beckman  wrote in message
news:200210241539.PAA28711;groupstudy.com...
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 We have been working with Cisco on a problem for about a year now
  and have determined that we can not get caller name id on our
 phone  because Bellsouth is sending it in the facility ID field. 
 Cisco call  manager  will only look at the display IE field.  We
 have also checked  with two other carriers and they also deliver it
 in the facility ID  field.

 My question is...  does anyone get caller name ID on their phones
 from  external callers?  And if so what carrier do you use and what
 kind of  switch is it being brought in on?


 Paul Beckman
 MCSE MCT CCNA CCA
 Delta Health Group
 CIS Department
 (850) 470-0155
 [EMAIL PROTECTED]



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 Version: PGPfreeware 7.0.3 for non-commercial use

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 yFcoI+Iz9oLFBq3nQWdOS8sz
 =p+gW
 -END PGP SIGNATURE-
[EMAIL PROTECTED]

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caller name ID/call manager [7:56218]

2002-10-24 Thread Paul Beckman
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

We have been working with Cisco on a problem for about a year now
and have determined that we can not get caller name id on our phone
because Bellsouth is sending it in the facility ID field.  Cisco call
manager  will only look at the display IE field.  We have also
checked with two other carriers and they also deliver it in the
facility ID field.
 
My question is...  does anyone get caller name ID on their phones
from external callers?  And if so what carrier do you use and what
kind of switch is it being brought in on?
 

Paul Beckman 
MCSE MCT CCNA CCA 
Delta Health Group 
CIS Department 
(850) 470-0155 
[EMAIL PROTECTED]  

 

-BEGIN PGP SIGNATURE-
Version: PGPfreeware 7.0.3 for non-commercial use 

iQA/AwUBPbgT9hWcSOytpgTKEQIHTQCgtpSERcRtzv8sHpM2R5Sp9jUkp10AoOj/
yFcoI+Iz9oLFBq3nQWdOS8sz
=p+gW
-END PGP SIGNATURE-




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