Re: [cisco-voip] Unity connection Greetings v10

[Gary Bates_Command Solutions]

Ok thx tommy 
Have setup for tonight , will review 

Sent from my iPhone

> On 3 May 2017, at 10:45 am, Schlotterer, Tommy  
> wrote:
> 
> Use the closed greeting. You can assign a schedule to the mailbox on the 
> basics page.
> 
> Get Outlook for Android
> 
> 
> 
> 
> 
> On Tue, May 2, 2017 at 8:23 PM -0400, "Gary Bates_Command Solutions" 
>  wrote:
> 
>> My school client uses the alternate greeting for after hours messages.
>> Is there a way to schedule the alternate greeting to turn on after 5pm each 
>> day, then revert back at 8:30am to the standard greeting
>> 
>> Thx 
>> Gary 
>> Collab Engineer ACT
>> 
>> Sent from my iPhone
> 
> 
> Tommy Schlotterer | Systems Engineer - Collaboration
> Presidio (NASDAQ: PSDO) | www.presidio.com
> 20 N Saint Clair 3rd Floor, Toledo, OH 43604
> D: 419.214.1415 | C: 419.706.0259 | tschlotte...@presidio.com
> 
> 
> 
> 
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[cisco-voip] 7945 2nd line ring menu behaviour

[Gary Bates_Command Solutions]

Hi all
I have a small office client using  a 7945 for reception , they want to take 
multiple calls . When call 1 rings in , there is an option to transfer , works 
ok, when a 2nd call rings in , the transfer menu stays on for 5 more seconds , 
but then offers the 'ring in' options with answer / I divert .

Receptionist wants the original menu to stay so they can transfer the first 
call before answering the 2nd call.

Is there anywhere in CM where the ringing options can be modified to change 
this to keep the first menu active perm or a longer period ?

Cheers
Gary 
ACT 

Sent from my iPhone
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Re: [cisco-voip] Finesse cert error

[Abhiram Kramadhati (akramadh)]

Hi Scott,
Yes. But before that, are you able to share the screenshot of your certificate 
and the error too? You can unicast them, if you wish. I just want to make sure 
I am making the right recommendation.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: Scott Voll 
Date: Saturday, 29 April 2017 at 12:12 AM
To: "Abhiram Kramadhati (akramadh)" 
Cc: Nathan Reeves , "cisco-voip@puck.nether.net" 

Subject: Re: [cisco-voip] Finesse cert error

So is it only the Tomcat Cert I need to reissue?  if I reissue, does it affect 
any other systems, (such as CM)?

Just need to schedule maintenance.

TIA

Scott


On Fri, Apr 28, 2017 at 4:25 AM, Abhiram Kramadhati (akramadh) 
> wrote:
Hi guys,

The certificate should contain subjectAltName(SAN), and you should not have any 
issues. If you were using CN, ensure it is now in the SAN. The same is 
documented here: 
https://productforums.google.com/forum/#!msg/chrome/5f1Kp_ntUwU/CfER8_JKDwAJ

The team looked at this today and for CA signed certificates with the above 
config, there are no issues on the latest Chrome/FF. If you are still facing 
issues, can you send me the screenshot and details?

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: cisco-voip 
> 
on behalf of Nathan Reeves 
>
Date: Friday, 28 April 2017 at 4:04 AM
To: Scott Voll >
Cc: "cisco-voip@puck.nether.net" 
>
Subject: Re: [cisco-voip] Finesse cert error

Chrome stopped supporting Common Name matching in the latest release 58 which 
dropped in the last week or so.  This would cause the error you referenced 
below.  Looks like it now only supports names in the subjectAlternativeName 
field of the cert.

Hope this assists

Nathan

On Thursday, April 27, 2017, Scott Voll 
> wrote:
OK, as of yesterday I started having reports of users in Chrome and Firefox 
getting an error connecting to the Finesse webpage.

Looking at the cert It's sha2 but I get Not secure in FF and not private in 
Chrome.

Chome complains of NET::ERR_CERT_COMMON_NAME_INVALID

cert is internal CA and the sigature algorithim is Sha512RSA hash is SHa512

The only thing that looks a little questionable is in the subject, I also have 
the serial number and the hostname is CAPs not lower case

UCCx 11.5.1.1-61


Any thoughts?

TIA

Scott


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Re: [cisco-voip] Unity connection Greetings v10

[Schlotterer, Tommy]

Use the closed greeting. You can assign a schedule to the mailbox on the basics 
page.

Get Outlook for Android




On Tue, May 2, 2017 at 8:23 PM -0400, "Gary Bates_Command Solutions" 
> wrote:


My school client uses the alternate greeting for after hours messages.
Is there a way to schedule the alternate greeting to turn on after 5pm each 
day, then revert back at 8:30am to the standard greeting

Thx
Gary
Collab Engineer ACT

Sent from my iPhone


Tommy Schlotterer | Systems Engineer - Collaboration
Presidio (NASDAQ: PSDO) | www.presidio.com
20 N Saint Clair 3rd Floor, Toledo, OH 43604
D: 419.214.1415 | C: 419.706.0259 | 
tschlotte...@presidio.com




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[cisco-voip] Unity connection Greetings v10

[Gary Bates_Command Solutions]

My school client uses the alternate greeting for after hours messages.
Is there a way to schedule the alternate greeting to turn on after 5pm each 
day, then revert back at 8:30am to the standard greeting

Thx 
Gary 
Collab Engineer ACT

Sent from my iPhone
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Re: [cisco-voip] Phone Replacments (was: Field Notice: ...)

[Ben Amick]

So your mention of Jabber and multi-line... There may or may not be some 
information in the CCP regarding that.

Ben Amick
Telecom Analyst


-Original Message-
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Pawlowski, Adam
Sent: Tuesday, May 02, 2017 1:28 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Phone Replacments (was: Field Notice: ...)

All,

We're in the middle of deciding how to replace phones as well. The various 
programs and incentives that are available make the hardware competitively 
priced with third party well enough to hopefully encourage the decision making 
process away from that avenue. Jabber as a softphone still needs that multi 
line (and I am beginning to doubt it will ever make it out into a release, 
though I've seen a screenshot, it seems priorities are not with Jabber), and 
the accessories like the DECT Handset cost as much as a phone anyways. We're 
still working to get it up and out and make it an option, if we can encourage 
users to give it a shot.

The 7940s and 7960s have been rock solid, but, I really want to be cautionary 
on falling back on those things in a network environment where the voice and 
data are converged on the same switching infrastructure. We have had enough 
problems with the 7941/61 series, and, to some extent, the 7942/45s as well, 
due to high background traffic, "too much" traffic, or certain types of traffic 
- and if that happens to your organization you're left with no way to deal with 
it, as these devices are no longer supported. For nothing else, if the phone is 
actually important for a given customer, and needs to work, then I would really 
recommend not waiting too much longer to begin your evaluations and determine 
the next course of action. I don't think we're the only group that is in the 
boat of not having replaced equipment, not by a long shot, nor are we the only 
ones who have run into "quirks", just pray yours aren't user affecting.

Regards,

Adam Pawlowski
SUNYAB NCS
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Re: [cisco-voip] Phone Replacments (was: Field Notice: ...)

[Pawlowski, Adam]

All,

We're in the middle of deciding how to replace phones as well. The various 
programs and incentives that are available make the hardware competitively 
priced with third party well enough to hopefully encourage the decision making 
process away from that avenue. Jabber as a softphone still needs that multi 
line (and I am beginning to doubt it will ever make it out into a release, 
though I've seen a screenshot, it seems priorities are not with Jabber), and 
the accessories like the DECT Handset cost as much as a phone anyways. We're 
still working to get it up and out and make it an option, if we can encourage 
users to give it a shot.

The 7940s and 7960s have been rock solid, but, I really want to be cautionary 
on falling back on those things in a network environment where the voice and 
data are converged on the same switching infrastructure. We have had enough 
problems with the 7941/61 series, and, to some extent, the 7942/45s as well, 
due to high background traffic, "too much" traffic, or certain types of traffic 
- and if that happens to your organization you're left with no way to deal with 
it, as these devices are no longer supported. For nothing else, if the phone is 
actually important for a given customer, and needs to work, then I would really 
recommend not waiting too much longer to begin your evaluations and determine 
the next course of action. I don't think we're the only group that is in the 
boat of not having replaced equipment, not by a long shot, nor are we the only 
ones who have run into "quirks", just pray yours aren't user affecting.

Regards,

Adam Pawlowski
SUNYAB NCS
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