Re: [cisco-voip] e911, CER, wireless and soft phones?

[Ankur Srivastava via cisco-voip]

In 11.5 Cisco has released a feature that helps you isolate the particular 
user, but this only works for Cisco WLC. I tried testing this with Aruba in our 
environment but cucm is not synching with it. I raised this with Cisco to open 
this feature up to other Third-party vendors. But I guess if more people raise 
the noise they will listen. All they are doing is sharing info over SNMP , but 
its currently programmed to not respond to any other box that doesn’t say Cisco

Regards,
Ankur

From: cisco-voip  on behalf of Lelio 
Fulgenzi 
Date: Wednesday, May 31, 2017 at 4:53 PM
To: Brian Meade 
Cc: voip puck 
Subject: Re: [cisco-voip] e911, CER, wireless and soft phones?

Can any of these solutions do anything better than tell me what AP I'm on?

And that includes telling me my location based on the location of the AP.

I'd hope that there'd be some type of triangulation based on proximity to 
several APs. Or some sort of partnership with the BU that handles rfid/beacons.



Sent from my iPhone

On May 31, 2017, at 4:54 PM, Brian Meade 
> wrote:
Yea, but most people are deploying their entire campus wireless as a single /16 
for better roaming.

On Wed, May 31, 2017 at 4:46 PM, Ben Amick 
> wrote:
Doesn't CER have the ability to track by subnet?

Ben Amick
Telecom Analyst

> On May 31, 2017, at 3:59 PM, Nick Barnett 
> > wrote:
>
> I'm looking into options to properly track softphones with CER. Our CER is 
> 100% Intrado right now, but we're looking at ditching hard phones and need to 
> figure out tracking of softphones, especially when connected wirelessly.
>
> What are people using out there?
>
> Thanks,
> Nick
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> http://cp.mcafee.com/d/k-Kr6h0SyMqen4TbzDSjtPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtPhPtdRcQsLZvAXKcff9ZuVtdBZDCm4QrIIth5dqWqJSk-l3PWApmU6CQjq9K_nhh7ec3HLCzATsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddI6zCVEVdCBKQGmGncRAIqnjh1VEVhh0cQg2gQ2M3d41ykvf-B3h1I43h1iHIPh0IjH3W4zr1EVdMMln8SHR


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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Tim Kenyon]

Or Conveyant Systems.



Tim Kenyon ENP
President
Conveyant Systems, Inc.

Sent via cell phone. Please excuse any typos or obvious autocorrect changes I 
may miss, lol.


 Original message 
From: Christopher Lamer 
Date: 5/31/17 8:46 PM (GMT-05:00)
To: Brian Meade , Lelio Fulgenzi 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] e911, CER, wireless and soft phones?

A 911 solution just by itself would not do this. You need something like the 
Cisco MSE along with Cisco Prime and a 911 solution like 911 Enable by West

Christopher


On Wed, May 31, 2017 at 6:53 PM Lelio Fulgenzi 
> wrote:
Can any of these solutions do anything better than tell me what AP I'm on?

And that includes telling me my location based on the location of the AP.

I'd hope that there'd be some type of triangulation based on proximity to 
several APs. Or some sort of partnership with the BU that handles rfid/beacons.



Sent from my iPhone

On May 31, 2017, at 4:54 PM, Brian Meade 
> wrote:

Yea, but most people are deploying their entire campus wireless as a single /16 
for better roaming.

On Wed, May 31, 2017 at 4:46 PM, Ben Amick 
> wrote:
Doesn't CER have the ability to track by subnet?

Ben Amick
Telecom Analyst

> On May 31, 2017, at 3:59 PM, Nick Barnett 
> > wrote:
>
> I'm looking into options to properly track softphones with CER. Our CER is 
> 100% Intrado right now, but we're looking at ditching hard phones and need to 
> figure out tracking of softphones, especially when connected wirelessly.
>
> What are people using out there?
>
> Thanks,
> Nick
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> http://cp.mcafee.com/d/k-Kr6h0SyMqen4TbzDSjtPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtPhPtdRcQsLZvAXKcff9ZuVtdBZDCm4QrIIth5dqWqJSk-l3PWApmU6CQjq9K_nhh7ec3HLCzATsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddI6zCVEVdCBKQGmGncRAIqnjh1VEVhh0cQg2gQ2M3d41ykvf-B3h1I43h1iHIPh0IjH3W4zr1EVdMMln8SHR


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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Christopher Lamer]

A 911 solution just by itself would not do this. You need something like
the Cisco MSE along with Cisco Prime and a 911 solution like 911 Enable by
West

Christopher


On Wed, May 31, 2017 at 6:53 PM Lelio Fulgenzi  wrote:

> Can any of these solutions do anything better than tell me what AP I'm on?
>
> And that includes telling me my location based on the location of the AP.
>
> I'd hope that there'd be some type of triangulation based on proximity to
> several APs. Or some sort of partnership with the BU that handles
> rfid/beacons.
>
>
>
> Sent from my iPhone
>
> On May 31, 2017, at 4:54 PM, Brian Meade  wrote:
>
> Yea, but most people are deploying their entire campus wireless as a
> single /16 for better roaming.
>
> On Wed, May 31, 2017 at 4:46 PM, Ben Amick  wrote:
>
>> Doesn't CER have the ability to track by subnet?
>>
>> Ben Amick
>> Telecom Analyst
>>
>> > On May 31, 2017, at 3:59 PM, Nick Barnett 
>> wrote:
>> >
>> > I'm looking into options to properly track softphones with CER. Our CER
>> is 100% Intrado right now, but we're looking at ditching hard phones and
>> need to figure out tracking of softphones, especially when connected
>> wirelessly.
>> >
>> > What are people using out there?
>> >
>> > Thanks,
>> > Nick
>> > ___
>> > cisco-voip mailing list
>> > cisco-voip@puck.nether.net
>> >
>> http://cp.mcafee.com/d/k-Kr6h0SyMqen4TbzDSjtPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtPhPtdRcQsLZvAXKcff9ZuVtdBZDCm4QrIIth5dqWqJSk-l3PWApmU6CQjq9K_nhh7ec3HLCzATsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddI6zCVEVdCBKQGmGncRAIqnjh1VEVhh0cQg2gQ2M3d41ykvf-B3h1I43h1iHIPh0IjH3W4zr1EVdMMln8SHR
>>
>>
>> Confidentiality Note: This message is intended for use only by the
>> individual or entity to which it is addressed and may contain information
>> that is privileged, confidential, and exempt from disclosure under
>> applicable law. If the reader of this message is not the intended recipient
>> or the employee or agent responsible for delivering the message to the
>> intended recipient, you are hereby notified that any dissemination,
>> distribution or copying of this communication is strictly prohibited. If
>> you have received this communication in error, please contact the sender
>> immediately and destroy the material in its entirety, whether electronic or
>> hard copy. Thank you
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Lelio Fulgenzi]

Can any of these solutions do anything better than tell me what AP I'm on?

And that includes telling me my location based on the location of the AP.

I'd hope that there'd be some type of triangulation based on proximity to 
several APs. Or some sort of partnership with the BU that handles rfid/beacons.



Sent from my iPhone

On May 31, 2017, at 4:54 PM, Brian Meade 
> wrote:

Yea, but most people are deploying their entire campus wireless as a single /16 
for better roaming.

On Wed, May 31, 2017 at 4:46 PM, Ben Amick 
> wrote:
Doesn't CER have the ability to track by subnet?

Ben Amick
Telecom Analyst

> On May 31, 2017, at 3:59 PM, Nick Barnett 
> > wrote:
>
> I'm looking into options to properly track softphones with CER. Our CER is 
> 100% Intrado right now, but we're looking at ditching hard phones and need to 
> figure out tracking of softphones, especially when connected wirelessly.
>
> What are people using out there?
>
> Thanks,
> Nick
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> http://cp.mcafee.com/d/k-Kr6h0SyMqen4TbzDSjtPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtPhPtdRcQsLZvAXKcff9ZuVtdBZDCm4QrIIth5dqWqJSk-l3PWApmU6CQjq9K_nhh7ec3HLCzATsSjDdqymoIToHMd9_7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_zMddI6zCVEVdCBKQGmGncRAIqnjh1VEVhh0cQg2gQ2M3d41ykvf-B3h1I43h1iHIPh0IjH3W4zr1EVdMMln8SHR


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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Brian Meade]

Yea, but most people are deploying their entire campus wireless as a single
/16 for better roaming.

On Wed, May 31, 2017 at 4:46 PM, Ben Amick  wrote:

> Doesn't CER have the ability to track by subnet?
>
> Ben Amick
> Telecom Analyst
>
> > On May 31, 2017, at 3:59 PM, Nick Barnett 
> wrote:
> >
> > I'm looking into options to properly track softphones with CER. Our CER
> is 100% Intrado right now, but we're looking at ditching hard phones and
> need to figure out tracking of softphones, especially when connected
> wirelessly.
> >
> > What are people using out there?
> >
> > Thanks,
> > Nick
> > ___
> > cisco-voip mailing list
> > cisco-voip@puck.nether.net
> > http://cp.mcafee.com/d/k-Kr6h0SyMqen4TbzDSjtPqabbXaoUsy
> qejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS
> 6NJOVICSHIdzrBPtPhPtdRcQsLZvAXKcff9ZuVtdBZDCm4QrIIth5dqWqJSk
> -l3PWApmU6CQjq9K_nhh7ec3HLCzATsSjDdqymoIToHMd9_
> 7wrwCHIcfBisEeROQGmGncRAIrJaBGBPdpb5O5mUm-wamrIlU6A_
> zMddI6zCVEVdCBKQGmGncRAIqnjh1VEVhh0cQg2gQ2M3d41ykvf-
> B3h1I43h1iHIPh0IjH3W4zr1EVdMMln8SHR
>
>
> Confidentiality Note: This message is intended for use only by the
> individual or entity to which it is addressed and may contain information
> that is privileged, confidential, and exempt from disclosure under
> applicable law. If the reader of this message is not the intended recipient
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> intended recipient, you are hereby notified that any dissemination,
> distribution or copying of this communication is strictly prohibited. If
> you have received this communication in error, please contact the sender
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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Ben Amick]

Doesn't CER have the ability to track by subnet? 

Ben Amick
Telecom Analyst

> On May 31, 2017, at 3:59 PM, Nick Barnett  wrote:
> 
> I'm looking into options to properly track softphones with CER. Our CER is 
> 100% Intrado right now, but we're looking at ditching hard phones and need to 
> figure out tracking of softphones, especially when connected wirelessly.
> 
> What are people using out there? 
> 
> Thanks,
> Nick
> ___
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Re: [cisco-voip] e911, CER, wireless and soft phones?

[Brian Meade]

Redsky is the big player in this field.

On Wed, May 31, 2017 at 3:58 PM, Nick Barnett 
wrote:

> I'm looking into options to properly track softphones with CER. Our CER is
> 100% Intrado right now, but we're looking at ditching hard phones and need
> to figure out tracking of softphones, especially when connected wirelessly.
>
> What are people using out there?
>
> Thanks,
> Nick
>
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>
>
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[cisco-voip] e911, CER, wireless and soft phones?

[Nick Barnett]

I'm looking into options to properly track softphones with CER. Our CER is
100% Intrado right now, but we're looking at ditching hard phones and need
to figure out tracking of softphones, especially when connected wirelessly.

What are people using out there?

Thanks,
Nick
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Re: [cisco-voip] Remote Phone Control

[Stephen Welsh]

Hi Dennis/Brian,

Yes it’s possible to control an unregistered phone (i.e. in SRST mode), the 
following article provides some details on how PhoneView works:

https://support.unifiedfx.com/hc/en-gb/articles/211136586-Help-Controlling-phones-in-SRST-mode

Fundamentally, as long as the phone is online, (i.e. the phone web server is 
reachable) and the ‘Authentication URL’ is valid (typically the publisher) you 
can control the device. Note: We generally recommend populating the ‘Secure 
Authentication URL’ field with a non-secure value, i.e. HTTP on port 8080, as 
this allows PhoneView to control an unregistered phone even if it has a bad ITL 
file. We also have our own authentication service if you wish to bypass any 
dependancy on CUCM too.

For PhoneView it uses the registration ‘Status’ obtained from CUCM (along with 
the last phone IP Address) to decide to use CTI or HTTP when controlling the 
phone automatically. So as long as you perform a ‘Group > Update > ClusterName’ 
to pull the latest status information PhoneView can automatically ‘fall-back’ 
form CTI to HTTP on a per-phone basis.

As much as PhoneView by design makes it really easy to work with large numbers 
of devices, we also have a new product we are bringing to market soon for 
simpler single phone control scenarios (perfect for ad-hoc and helpdesk 
scenarios). We shall be previewing ‘PhoneFX’ next week at the Collaboration VT 
in San Jose as well as Cisco Live Las Vegas. So if you get the chance pop round 
to have a look and a chat about some other great product/features we have in 
the pipeline ;)

Kind Regards

Stephen Welsh
CTO

[cid:CBBF0493-235C-43D2-A874-9FB3D95AF598@b2.unifiedfx.com]

On 31 May 2017, at 15:38, Brian Meade > 
wrote:

Yea, it can be unregistered.  Just needs to be able to somehow authenticate the 
key presses and have the phone IP address.

Singlewire has a free option that may be worth testing if it supports your 
phone models- https://support.singlewire.com/s/download-tools

I think UnifiedFX has a free trial and is going to support more phone models 
and be able to better manage large groups of phones.

On Wed, May 31, 2017 at 10:23 AM, Heim, Dennis 
> wrote:
Can Unified FX or any of the remote phone control software control a device 
when it is unregistered?



Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814


"Worry less about who you might offend, and more about who you might inspire" 
-- Tim Allen
“When you have unlimited time, its easy” – Captain Chesley Sullenberger
“There is a fine line between Wrong and Visionary. Unfortunately, you have to 
be a visionary to see it." – Sheldon Cooper
“The greatest danger for most of us is not that our aim is too high and we miss 
it, but that it is too low and we reach it.” -- Michelangelo Buonarroti
“We should transform the way we work” – Rowan Trollope
“If you’re not failing every now and again, it’s a sign you’re not doing 
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Click here to join me in my Collaboration Meeting 
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[cisco-voip] Remote Phone Control

[Heim, Dennis]

Can Unified FX or any of the remote phone control software control a device 
when it is unregistered?



Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
[cid:image001.png@01D10DD2.7FC81F90]
[cid:image002.png@01D10DD2.7FC81F90][cid:image003.png@01D10DD2.7FC81F90][cid:image004.png@01D10DD2.7FC81F90]
"Worry less about who you might offend, and more about who you might inspire" 
-- Tim Allen
"When you have unlimited time, its easy" - Captain Chesley Sullenberger
"There is a fine line between Wrong and Visionary. Unfortunately, you have to 
be a visionary to see it." - Sheldon Cooper
"The greatest danger for most of us is not that our aim is too high and we miss 
it, but that it is too low and we reach it." -- Michelangelo Buonarroti
"We should transform the way we work" - Rowan Trollope
"If you're not failing every now and again, it's a sign you're not doing 
anything very innovative" - Woody Allen

Click here to join me in my Collaboration Meeting 
Room

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Re: [cisco-voip] Register MX300 G2 to CMR Cloud

[Ryan Huff]

Also, to correct an earlier typo (my iPhone keyboard is for real this morning); 
a CMR URI would look like 
"webexmeetingnum...@company.webex.com".

Sent from my iPhone

On May 31, 2017, at 9:44 AM, Ryan Huff 
> wrote:

Either way, you will need some sort of SIP registrar/proxy whether that is 
CUCM, Expressway or Collaboration Cloud (Spark) as the Codec's firmware alone 
does not provide that functionality.

Sent from my iPhone

On May 31, 2017, at 9:38 AM, Ryan Huff 
> wrote:

Are you speaking about registering the endpoint to the Collaboration Cloud 
(Spark), or being able to use the endpoint with CMR Cloud?

CMR Cloud is really nothing more than a specialize URI string 
(meeting.compa...@webex.com) in a b2b call through expressway 
(which by the way, will not burn a traversal license as long as the URI is not 
transformed in Expressway).

You'd also need to turn the CMR Cloud feature on in your WebEx Administration 
portal.

If you don't want to have a call control server to register the endpoint to, 
you could register to the Expressway control server. However, you cannot 
register the endpoint to WebEx cloud (CMR Cloud).

If you are talking about Collaboration Cloud (read Spark), then yes, a MX300 G2 
can register to Spark. You would need to upgrade the codec's firmware to the 
latest Collaboration Endpoint (CE) version if it is still using the old 
Telepresence firmware.

Here is a list of codecs that can register to the Collaboration Cloud (Spark): 
https://support.ciscospark.com/customer/en/portal/articles/2349263-cisco-spark-room-devices-guide

Thanks,

Ryan

On May 31, 2017, at 9:10 AM, Reto Gassmann > 
wrote:

Hello Group

We have new Webex Accounts with CMR.
It is possible to connect and register a MX300 G2 direct to CMR Cloud. We want 
to use it for Webexmeetings but we don't want to have a on premise installation 
to register the MX300 G2 to.

Thanks for help
Regards Reto
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Re: [cisco-voip] Register MX300 G2 to CMR Cloud

[Ryan Huff]

Either way, you will need some sort of SIP registrar/proxy whether that is 
CUCM, Expressway or Collaboration Cloud (Spark) as the Codec's firmware alone 
does not provide that functionality.

Sent from my iPhone

On May 31, 2017, at 9:38 AM, Ryan Huff 
> wrote:

Are you speaking about registering the endpoint to the Collaboration Cloud 
(Spark), or being able to use the endpoint with CMR Cloud?

CMR Cloud is really nothing more than a specialize URI string 
(meeting.compa...@webex.com) in a b2b call through expressway 
(which by the way, will not burn a traversal license as long as the URI is not 
transformed in Expressway).

You'd also need to turn the CMR Cloud feature on in your WebEx Administration 
portal.

If you don't want to have a call control server to register the endpoint to, 
you could register to the Expressway control server. However, you cannot 
register the endpoint to WebEx cloud (CMR Cloud).

If you are talking about Collaboration Cloud (read Spark), then yes, a MX300 G2 
can register to Spark. You would need to upgrade the codec's firmware to the 
latest Collaboration Endpoint (CE) version if it is still using the old 
Telepresence firmware.

Here is a list of codecs that can register to the Collaboration Cloud (Spark): 
https://support.ciscospark.com/customer/en/portal/articles/2349263-cisco-spark-room-devices-guide

Thanks,

Ryan

On May 31, 2017, at 9:10 AM, Reto Gassmann > 
wrote:

Hello Group

We have new Webex Accounts with CMR.
It is possible to connect and register a MX300 G2 direct to CMR Cloud. We want 
to use it for Webexmeetings but we don't want to have a on premise installation 
to register the MX300 G2 to.

Thanks for help
Regards Reto
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Re: [cisco-voip] Register MX300 G2 to CMR Cloud

[Ryan Huff]

Are you speaking about registering the endpoint to the Collaboration Cloud 
(Spark), or being able to use the endpoint with CMR Cloud?

CMR Cloud is really nothing more than a specialize URI string 
(meeting.compa...@webex.com) in a b2b call through expressway 
(which by the way, will not burn a traversal license as long as the URI is not 
transformed in Expressway).

You'd also need to turn the CMR Cloud feature on in your WebEx Administration 
portal.

If you don't want to have a call control server to register the endpoint to, 
you could register to the Expressway control server. However, you cannot 
register the endpoint to WebEx cloud (CMR Cloud).

If you are talking about Collaboration Cloud (read Spark), then yes, a MX300 G2 
can register to Spark. You would need to upgrade the codec's firmware to the 
latest Collaboration Endpoint (CE) version if it is still using the old 
Telepresence firmware.

Here is a list of codecs that can register to the Collaboration Cloud (Spark): 
https://support.ciscospark.com/customer/en/portal/articles/2349263-cisco-spark-room-devices-guide

Thanks,

Ryan

On May 31, 2017, at 9:10 AM, Reto Gassmann > 
wrote:

Hello Group

We have new Webex Accounts with CMR.
It is possible to connect and register a MX300 G2 direct to CMR Cloud. We want 
to use it for Webexmeetings but we don't want to have a on premise installation 
to register the MX300 G2 to.

Thanks for help
Regards Reto
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[cisco-voip] Register MX300 G2 to CMR Cloud

[Reto Gassmann]

Hello Group

We have new Webex Accounts with CMR.
It is possible to connect and register a MX300 G2 direct to CMR Cloud. We
want to use it for Webexmeetings but we don't want to have a on premise
installation to register the MX300 G2 to.

Thanks for help
Regards Reto
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