Re: [cisco-voip] Cisco Jabber 12 sign in issue

2018-05-31 Thread Nick via cisco-voip
Hi Brian

I did take a problem report and cannot see much other than the following,
so a bit stumped as to what the issue is?

2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(744)] [PluginUtils]
[LifecycleController::OnSSOViewDisplayed] - Enter -
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(744)] [PluginUtils]
[LifecycleController::OnSSOViewDisplayed] - Exit
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(372)] [PluginUtils]
[LifecycleController::OnLifeCycleStateChanged] - Enter -
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(375)] [HubWindowPlugin]
[LifecycleController::OnLifeCycleStateChanged] - LifeCycleState changed: 0,
IsInHubView: 0
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(372)] [PluginUtils]
[LifecycleController::OnLifeCycleStateChanged] - Exit
2018-05-31 10:42:18,135 ERROR [0x2aa8]
[indowplugin\LifecycleController.cpp(257)] [HubWindowPlugin]
[LifecycleController::OnSignInRequired] -
LifecycleController::OnSignInRequired - Cannot open page. Try again later.
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(272)] [HubWindowPlugin]
[LifecycleController::OnSignInRequired] - Exiting OnSignInRequired
2018-05-31 10:42:18,135 DEBUG [0x2aa8]
[indowplugin\LifecycleController.cpp(242)] [PluginUtils]
[LifecycleController::OnSignInRequired] - Exit

Regards

Nick

On 31 May 2018 at 14:36, Brian Meade  wrote:

> Probably worth looking at the problem report log to see where it's getting
> hung up.
>
> Hitting Ctr-Shift-d for Diagnostics may also help shed some light to what
> is happening.
>
> On Thu, May 31, 2018 at 6:36 AM, Nick via cisco-voip <
> cisco-voip@puck.nether.net> wrote:
>
>> I have an issue with Jabber sign in from one domain, the customer is in
>> the middle of migrating to a new domain, UC servers are in the new domain,
>> cisco-uds SRV record in new domain, test PC in new domain are all working
>> fine as expected.
>>
>> The issue is when we try to sign into Jabber from the current (old)
>> domain, cisco-uds SRV is setup in old domain and tests resolve correctly.
>>
>> When we try to sign into Jabber I get the 'Cannot open page, try again
>> later'
>>
>> If I try and change to manual sign in, it never prompts with username and
>> password only the service discovery prompt.
>>
>> Anyone seen this message before?
>>
>>
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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Re: [cisco-voip] Chrome 67 with CUIC/Live Data

2018-05-31 Thread Abhiram Kramadhati (akramadh)
Thanks for bringing this up Pavan. Official communications will go out to the 
field in the next one hour and the patch for the issue will be delivered to TAC 
in the next 2 hours.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065


From: cisco-voip  on behalf of "Dave, 
Pavan" 
Date: Thursday, 31 May 2018 at 7:15 PM
To: "cisco-voip@puck.nether.net" 
Subject: [cisco-voip] Chrome 67 with CUIC/Live Data

Hello Folks,

There is a known issue with Chrome 67 impacting UCCE/X CUIC and Live Data. 
Cisco has opened defect CSCvj74116, but wanted to share in case you heard any 
reports about this. Chrome 67 upgrade has been out for about 24 hours. The 
workaround at this time is to use IE or downgrade Chrome to 65/66.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj74116

Cisco is working on a patch, but ETA on that patch is currently unknown.

Regards,

Pavan Dave | Contact Center Engineer
Presidio (NASDAQ: PSDO) | presidio.com
1955 Lakeway Drive Suite 220, Lewisville, TX 75057
D: 469.464.1283 | C: 832.860.5465 | 
pd...@presidio.com


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[cisco-voip] Chrome 67 with CUIC/Live Data

2018-05-31 Thread Dave, Pavan
Hello Folks,

There is a known issue with Chrome 67 impacting UCCE/X CUIC and Live Data. 
Cisco has opened defect CSCvj74116, but wanted to share in case you heard any 
reports about this. Chrome 67 upgrade has been out for about 24 hours. The 
workaround at this time is to use IE or downgrade Chrome to 65/66.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj74116

Cisco is working on a patch, but ETA on that patch is currently unknown.

Regards,

Pavan Dave | Contact Center Engineer
Presidio (NASDAQ: PSDO) | presidio.com
1955 Lakeway Drive Suite 220, Lewisville, TX 75057
D: 469.464.1283 | C: 832.860.5465 | 
pd...@presidio.com



[Future. Built.]


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Re: [cisco-voip] Cisco Jabber 12 sign in issue

2018-05-31 Thread Brian Meade
Probably worth looking at the problem report log to see where it's getting
hung up.

Hitting Ctr-Shift-d for Diagnostics may also help shed some light to what
is happening.

On Thu, May 31, 2018 at 6:36 AM, Nick via cisco-voip <
cisco-voip@puck.nether.net> wrote:

> I have an issue with Jabber sign in from one domain, the customer is in
> the middle of migrating to a new domain, UC servers are in the new domain,
> cisco-uds SRV record in new domain, test PC in new domain are all working
> fine as expected.
>
> The issue is when we try to sign into Jabber from the current (old)
> domain, cisco-uds SRV is setup in old domain and tests resolve correctly.
>
> When we try to sign into Jabber I get the 'Cannot open page, try again
> later'
>
> If I try and change to manual sign in, it never prompts with username and
> password only the service discovery prompt.
>
> Anyone seen this message before?
>
>
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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[cisco-voip] Cisco Jabber 12 sign in issue

2018-05-31 Thread Nick via cisco-voip
I have an issue with Jabber sign in from one domain, the customer is in the
middle of migrating to a new domain, UC servers are in the new domain,
cisco-uds SRV record in new domain, test PC in new domain are all working
fine as expected.

The issue is when we try to sign into Jabber from the current (old) domain,
cisco-uds SRV is setup in old domain and tests resolve correctly.

When we try to sign into Jabber I get the 'Cannot open page, try again
later'

If I try and change to manual sign in, it never prompts with username and
password only the service discovery prompt.

Anyone seen this message before?
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