[cisco-voip] UCCX - Script Expected wait time

2015-03-29 Thread Claiton Campos 
Hi,

Someone has some script with sample expected wait time? I need to create a
script that tells the customer the average waiting time in the queue.

Tks.
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Re: [cisco-voip] UCCX - Script Expected wait time

2015-03-29 Thread Abhiram Kramadhati (akramadh) 
This should help:
https://supportforums.cisco.com/discussion/10975181/expected-wait-time-question-regarding-configuring-uccx-80

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Voice # 40065

From: Claiton Campos claitoncam...@gmail.commailto:claitoncam...@gmail.com
Date: Monday, 30 March 2015 9:15 am
To: cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net 
cisco-voip@puck.nether.netmailto:cisco-voip@puck.nether.net
Subject: [cisco-voip] UCCX - Script Expected wait time

Hi,

Someone has some script with sample expected wait time? I need to create a 
script that tells the customer the average waiting time in the queue.

Tks.
___
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip