Re: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-03-01 Thread Matt Fretwell
Elizabeth Schwartz wrote:

 I'd like to see one list, for similar reasons. I run Solaris but I can
 see that a lot of folks here run Linux, and if they were on a separate
 list probably all their general QA's would end up on that list, and
 I'd end up reading it anyway. And if most of the users migrated over
 there, it would be harder to ask questions on the Solaris list. It's
 often hard to tell whether something is an OS-specific question
 anyway.

 Personally, I totally agree :)

 With regards to Dennis's reply, (relevant section below):

 There isn't time to wade through all the jabber about OS specific topics
 for which I am not the solution nor an interested party. It is a simple
 matter of efficiency and goes to effectivity as well.

 No offense intended, but the above is a very blinkered opinion. What you
think is relevant, or irrelevant for that matter, is your opinion, and
different for each person.

 I run BSD, and have no interest in Linux specific problems, but that
does not mean that there is no information to be gleaned from reading
a post which has a problem affecting a Linux system. A problem tends to be
a problem, irrelevant of OS type, in a majority of cases, and to 'split'
anything, list wise, would be nothing short of a crime, with regards to
knowledge building.

 You do not have to wade through anything. The first post on a subject
gives you an indication of the topic. If it is a subject of no interest, I
am sure you have a keyboard with a delete key like the rest of us for the
replies to that thread.

 Efficiency and effectiveness obviously have vastly different meanings in
my book to yours.


Matt
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Re: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-03-01 Thread Dennis Peterson
Matt Fretwell said:
 Elizabeth Schwartz wrote:

 I'd like to see one list, for similar reasons. I run Solaris but I can
 see that a lot of folks here run Linux, and if they were on a separate
 list probably all their general QA's would end up on that list, and
 I'd end up reading it anyway. And if most of the users migrated over
 there, it would be harder to ask questions on the Solaris list. It's
 often hard to tell whether something is an OS-specific question
 anyway.

  Personally, I totally agree :)

  With regards to Dennis's reply, (relevant section below):

 There isn't time to wade through all the jabber about OS specific topics
 for which I am not the solution nor an interested party. It is a simple
 matter of efficiency and goes to effectivity as well.

  No offense intended, but the above is a very blinkered opinion. What you
 think is relevant, or irrelevant for that matter, is your opinion, and
 different for each person.

And what is quoted of what I said is totally out of context. I never
suggested to break up the list into os-oriented lists. I suggested a
second list for advanced users, but I also suggested that was unlikely to
happen but we could voluntarily add a tag to the subject line that
indicates the OS, such as [windows]. With that in place I would cheerfully
delete it and the entire thread. It is otherwise harmless to everyone else
in the world. How bad is that?


  I run BSD, and have no interest in Linux specific problems, but that
 does not mean that there is no information to be gleaned from reading
 a post which has a problem affecting a Linux system. A problem tends to be
 a problem, irrelevant of OS type, in a majority of cases, and to 'split'
 anything, list wise, would be nothing short of a crime, with regards to
 knowledge building.

I give it a 10 for drama. As for problems, please observe the great many
repeat questions from newbies regarding sources of rmp files, my
freshclam log says my version is out of date - is my version out of date
then??, questions about winclam, cygwin, etc. These are related to
experience, or lack of it, or subjects that have no value to me and my
environment, and it is these that I'd like to avoid if possible.


  You do not have to wade through anything. The first post on a subject
 gives you an indication of the topic. If it is a subject of no interest, I
 am sure you have a keyboard with a delete key like the rest of us for the
 replies to that thread.

Reading this list daily from a variety of systems and using elm, webmail,
etc. as I do there is not always a first post from a thread on a given
day. In fact it would be very rare. On that point, btw, the threading on
the nntp server is pretty wacked, so you never know what you're going to
find in a thread.


  Efficiency and effectiveness obviously have vastly different meanings in
 my book to yours.

We work in different worlds, Matt. We will just have to agree as gentlemen
to disagree.

dp

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RE: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-02-28 Thread evan
 On Fri, 2005-02-25 at 22:58 -0800, Dennis Peterson wrote:


 Is there a possibility there could be separate ClamAV mail lists for
 Linux
 and Windows newbies, and another for Email professionals? I can't be the
 only one who senses a need.

 I'd recommend against splitting:

 1.  Who is going to sign up for clamav-clueless-newbie?


I can confirm that this has been the bane of many lug lists I have been on
- you split the list normally into technical and chat sections, all the
newbies sit on chat and all the knowledge sits in technical. What normally
happens is 3 months down the line the technical list is fully subscribed
and the chat list falls away.

thanks
Evan
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RE: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-02-28 Thread Dennis Peterson
Daniel J McDonald said:
 On Fri, 2005-02-25 at 22:58 -0800, Dennis Peterson wrote:


 Is there a possibility there could be separate ClamAV mail lists for
 Linux
 and Windows newbies, and another for Email professionals? I can't be the
 only one who senses a need.

 I'd recommend against splitting:

 1.  Who is going to sign up for clamav-clueless-newbie?

 2.  Part of your responsibility in using open source tools is to provide
 support to others.  That's a key difference between an open-source model
 and a proprietary model:  nobody pays for support, so everyone who does
 have a clue is responsible for providing it.  That's also how we keep
 the developers focused on the task of keeping clamav the best
 virus-protection in the world - by offloading the job of educating
 newcomers to those of us who aren't involved in the development.

 --
 Daniel J McDonald, CCIE # 2495, CNX
 Austin Energy

I'm not buying it, and to infer the list for the inexperienced admin be
named something offensive is absurd. I think you're pulling my chain,
there, Daniel. A new list, Clamav-Advanced, on the other hand, could be
self-filtering. But not likley to happen. So I'll suggest what I suggested
on the old VNC list: voluntarily place [Windows] or [Linux] or [BSD], etc
in the subject line so we can pre-filter what is not important to each of
us. I'm certain Windows users' eyes roll back in their heads when some
heavy Solaris discussions are going on, and if I never read about a
stunned and helpless admin who can't find an RPM distro of the latest
release of ClamAV again I'll be one happy camper.

There isn't time to wade through all the jabber about OS specific topics
for which I am not the solution nor an interested party. It is a simple
matter of efficiency and goes to effectivity as well.

dp
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RE: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-02-28 Thread Dennis Peterson
[EMAIL PROTECTED] said:
 On Fri, 2005-02-25 at 22:58 -0800, Dennis Peterson wrote:


 Is there a possibility there could be separate ClamAV mail lists for
 Linux
 and Windows newbies, and another for Email professionals? I can't be
 the
 only one who senses a need.

 I'd recommend against splitting:

 1.  Who is going to sign up for clamav-clueless-newbie?


 I can confirm that this has been the bane of many lug lists I have been on
 - you split the list normally into technical and chat sections, all the
 newbies sit on chat and all the knowledge sits in technical. What normally
 happens is 3 months down the line the technical list is fully subscribed
 and the chat list falls away.

 thanks
 Evan

This is a list administration problem, not a user problem. That's why the
clue bat was invented.

dp
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Re: [Clamav-users] Clueless Newbies [was: (no subject)]

2005-02-28 Thread Elizabeth Schwartz
I'd like to see one list, for similar reasons. I run Solaris but I can
see that a lot of folks here run Linux, and if they were on a separate
list probably all their general QA's would end up on that list, and
I'd end up reading it anyway. And if most of the users migrated over
there, it would be harder to ask questions on the Solaris list. It's
often hard to tell whether something is an OS-specific question
anyway.
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