Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

Pushpendra,

No, you shouldn't install bind on any node.

You need to have a DNS server, separate to Project Clearwater. If you need help 
configuring your DNS server, you should consult it's documentation.


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 02 March 2018 13:03
To: Richard Whitehouse (projectclearwater.org) 

Subject: RE: Problems in manual installation of clearwater

Hi Richard,
I am confusing about DNS configuration, is it need to configure on every node 
(bind need to install on every node?).  How to configure DNS records. Can you 
provide a guideline.
When I am trying to create ID on ellis it says like -
Failed to update the server (see detailed diagnostics in developer console). 
Please refresh the page. I think its because of DNS configuration.

Thanks,
Pushpendra
From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Friday, March 2, 2018 3:02 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

Are all of the nodes whose IPs are named in the etcd cluster setting running, 
or is just the Ellis node running?

Does the ellis node have IP connectivity to the other nodes?

If at least half of them aren't running then the cluster won't have quorum and 
won't be able to start.

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 02 March 2018 07:50
To: Richard Whitehouse (projectclearwater.org) 
mailto:richard.whiteho...@projectclearwater.org>>
Subject: RE: Problems in manual installation of clearwater

Hi Richard,
I have successfully installed the ellis, bono etc, but when I am trying to 
download the shared_config file on ellis-1, it gives like-

ubuntu@ellis-1:~$ cw-config download shared_config
Error:  client: etcd cluster is unavailable or misconfigured; error #0: client: 
endpoint http://10.224.61.19:4000 exceeded header timeout

error #0: client: endpoint http://10.224.61.19:4000 exceeded header timeout

No changes to configuration can be made while the configuration database does 
not have quorum. Restore connectivity to the uncontactable nodes in the 
deployment and try again.


? Local_config file is-



ubuntu@ellis-1:/etc/clearwater$ cat local_config

local_ip=10.224.61.19

public_ip=10.224.61.19

public_hostname=ellis-1

etcd_cluster="10.224.61.19,10.224.61.20,10.224.61.27,10.224.61.34,10.224.61.39,10.224.61.48"



Thanks,

Pushpendra

From: Kumar, Pushpendra
Sent: Thursday, March 1, 2018 6:34 PM
To: Richard Whitehouse (projectclearwater.org) 
mailto:richard.whiteho...@projectclearwater.org>>
Subject: RE: Problems in manual installation of clearwater

Thanks Richard, Now that dpkg problem is solved in ellis. One thing, When I 
update using sudo apt-get update after after setting the debian package in 
clearwater.list, it give likes :

ubuntu@ellis-1:~$ sudo apt-get update >> update1.txt
ubuntu@ellis-1:~$ cat update1.txt
Hit http://security.ubuntu.com trusty-security InRelease
Ign http://repo.cw-ngv.com binary/ InRelease
Ign http://in.archive.ubuntu.com trusty InRelease
Hit http://security.ubuntu.com trusty-security/main Sources
Get:1 http://repo.cw-ngv.com binary/ Release.gpg [819 B]
Get:2 http://repo.cw-ngv.com binary/ Release [1,219 B]
Get:3 http://in.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/restricted Sources
Get:4 http://repo.cw-ngv.com binary/ Packages [23.0 kB]
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Get:5 http://in.archive.ubuntu.com trusty-backports InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Get:6 http://in.archive.ubuntu.com trusty Release.gpg [933 B]
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Get:7 http://in.archive.ubuntu.com trusty-updates/main Sources [412 kB]
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Ign http://repo.cw-ngv.com binary/ Translation-en_IN
Ign http://repo.cw-ngv.com binary/ Translation-en
Hit http://security.ubuntu.com trusty-security/main i386 Packages

->Will it be create problem later or its fine?

Thanks,
Pushpendra

From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 4:31 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

What user are you running this as? Can you post the full log of the install 
process?

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 10:46
To: Richard Whitehouse (proj

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

Pushpendra,

Are all of the nodes whose IPs are named in the etcd cluster setting running, 
or is just the Ellis node running?

Does the ellis node have IP connectivity to the other nodes?

If at least half of them aren't running then the cluster won't have quorum and 
won't be able to start.

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 02 March 2018 07:50
To: Richard Whitehouse (projectclearwater.org) 

Subject: RE: Problems in manual installation of clearwater

Hi Richard,
I have successfully installed the ellis, bono etc, but when I am trying to 
download the shared_config file on ellis-1, it gives like-

ubuntu@ellis-1:~$ cw-config download shared_config
Error:  client: etcd cluster is unavailable or misconfigured; error #0: client: 
endpoint http://10.224.61.19:4000 exceeded header timeout

error #0: client: endpoint http://10.224.61.19:4000 exceeded header timeout

No changes to configuration can be made while the configuration database does 
not have quorum. Restore connectivity to the uncontactable nodes in the 
deployment and try again.


? Local_config file is-



ubuntu@ellis-1:/etc/clearwater$ cat local_config

local_ip=10.224.61.19

public_ip=10.224.61.19

public_hostname=ellis-1

etcd_cluster="10.224.61.19,10.224.61.20,10.224.61.27,10.224.61.34,10.224.61.39,10.224.61.48"



Thanks,

Pushpendra

From: Kumar, Pushpendra
Sent: Thursday, March 1, 2018 6:34 PM
To: Richard Whitehouse (projectclearwater.org) 
mailto:richard.whiteho...@projectclearwater.org>>
Subject: RE: Problems in manual installation of clearwater

Thanks Richard, Now that dpkg problem is solved in ellis. One thing, When I 
update using sudo apt-get update after after setting the debian package in 
clearwater.list, it give likes :

ubuntu@ellis-1:~$ sudo apt-get update >> update1.txt
ubuntu@ellis-1:~$ cat update1.txt
Hit http://security.ubuntu.com trusty-security InRelease
Ign http://repo.cw-ngv.com binary/ InRelease
Ign http://in.archive.ubuntu.com trusty InRelease
Hit http://security.ubuntu.com trusty-security/main Sources
Get:1 http://repo.cw-ngv.com binary/ Release.gpg [819 B]
Get:2 http://repo.cw-ngv.com binary/ Release [1,219 B]
Get:3 http://in.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/restricted Sources
Get:4 http://repo.cw-ngv.com binary/ Packages [23.0 kB]
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Get:5 http://in.archive.ubuntu.com trusty-backports InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Get:6 http://in.archive.ubuntu.com trusty Release.gpg [933 B]
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Get:7 http://in.archive.ubuntu.com trusty-updates/main Sources [412 kB]
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Ign http://repo.cw-ngv.com binary/ Translation-en_IN
Ign http://repo.cw-ngv.com binary/ Translation-en
Hit http://security.ubuntu.com trusty-security/main i386 Packages

->Will it be create problem later or its fine?

Thanks,
Pushpendra

From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 4:31 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

What user are you running this as? Can you post the full log of the install 
process?

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 10:46
To: Richard Whitehouse (projectclearwater.org) 
mailto:richard.whiteho...@projectclearwater.org>>
Subject: RE: Problems in manual installation of clearwater

Hi, I have created the new clean ubuntu vm(without openSSH and DNSserver), 
still I am getting this error while installing ellis:

usermod: user ellis is currently used by process 1343
dpkg: error processing package ellis (--configure):
subprocess installed post-installation script returned error exit status 8
Processing triggers for libc-bin (2.19-0ubuntu6.9) ...
Processing triggers for ureadahead (0.100.0-16) ...
Errors were encountered while processing:
ellis
E: Sub-process /usr/bin/dpkg returned an error code (1)


Note: On the same machine there is other vm which has installed ellis. Should 
there only be one ellis on one machine or it doesn't matter?

Thanks




From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 3:28 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

I think there are two reasons you are hitting prob

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

Kumar,

You can ignore those - as I said my previous email the important ones for 
Clearwater packages are:

Get:1 http://repo.cw-ngv.com binary/ Release.gpg [819 B]
Get:2 http://repo.cw-ngv.com binary/ Release [1,219 B]
Get:4 http://repo.cw-ngv.com binary/ Packages [23.0 kB]

(InRelease is a newer version of Release - you either need Release and 
Release.gpg, or InRelease, and we provide the older earlier mechanism. We don't 
provide translated package repository descriptions, hence the lack of 
Translation-en and Translation-en_IN).


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 13:04
To: Richard Whitehouse (projectclearwater.org) 

Subject: RE: Problems in manual installation of clearwater

Thanks Richard, Now that dpkg problem is solved in ellis. One thing, When I 
update using sudo apt-get update after after setting the debian package in 
clearwater.list, it give likes :

ubuntu@ellis-1:~$ sudo apt-get update >> update1.txt
ubuntu@ellis-1:~$ cat update1.txt
Hit http://security.ubuntu.com trusty-security InRelease
Ign http://repo.cw-ngv.com binary/ InRelease
Ign http://in.archive.ubuntu.com trusty InRelease
Hit http://security.ubuntu.com trusty-security/main Sources
Get:1 http://repo.cw-ngv.com binary/ Release.gpg [819 B]
Get:2 http://repo.cw-ngv.com binary/ Release [1,219 B]
Get:3 http://in.archive.ubuntu.com trusty-updates InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/restricted Sources
Get:4 http://repo.cw-ngv.com binary/ Packages [23.0 kB]
Hit http://security.ubuntu.com trusty-security/universe Sources
Hit http://security.ubuntu.com trusty-security/multiverse Sources
Get:5 http://in.archive.ubuntu.com trusty-backports InRelease [65.9 kB]
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Get:6 http://in.archive.ubuntu.com trusty Release.gpg [933 B]
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Get:7 http://in.archive.ubuntu.com trusty-updates/main Sources [412 kB]
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Ign http://repo.cw-ngv.com binary/ Translation-en_IN
Ign http://repo.cw-ngv.com binary/ Translation-en
Hit http://security.ubuntu.com trusty-security/main i386 Packages

->Will it be create problem later or its fine?

Thanks,
Pushpendra

From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 4:31 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

What user are you running this as? Can you post the full log of the install 
process?

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 10:46
To: Richard Whitehouse (projectclearwater.org) 
mailto:richard.whiteho...@projectclearwater.org>>
Subject: RE: Problems in manual installation of clearwater

Hi, I have created the new clean ubuntu vm(without openSSH and DNSserver), 
still I am getting this error while installing ellis:

usermod: user ellis is currently used by process 1343
dpkg: error processing package ellis (--configure):
subprocess installed post-installation script returned error exit status 8
Processing triggers for libc-bin (2.19-0ubuntu6.9) ...
Processing triggers for ureadahead (0.100.0-16) ...
Errors were encountered while processing:
ellis
E: Sub-process /usr/bin/dpkg returned an error code (1)


Note: On the same machine there is other vm which has installed ellis. Should 
there only be one ellis on one machine or it doesn't matter?

Thanks




From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 3:28 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

I think there are two reasons you are hitting problems installing Clearwater:


1)  The ellis node that you've created has a user called ellis, which as I 
described below is required to be a system user under which the ellis processes 
run.

I'd suggest you create the node with a different username (e.g. ubuntu or 
clearwater).

2)  The ellis server has bind9 installed on it, prior to installing 
Clearwater, which is conflicting with dnsmasq which Clearwater uses for caching 
DNS queries. You'll need to uninstall this before installing the Clearwater 
software.

At a guess, you selected the 'DNS server' task selection when installing the 
Ubuntu VM. We'd recommend that the only task selection you make as part of 
installing the Ubuntu VM is 'OpenSSH server', as that's useful to log into the 
node remotely, which allows you to copy and paste commands, and upload f

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

What user are you running this as? Can you post the full log of the install 
process?

Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 10:46
To: Richard Whitehouse (projectclearwater.org) 

Subject: RE: Problems in manual installation of clearwater

Hi, I have created the new clean ubuntu vm(without openSSH and DNSserver), 
still I am getting this error while installing ellis:

usermod: user ellis is currently used by process 1343
dpkg: error processing package ellis (--configure):
subprocess installed post-installation script returned error exit status 8
Processing triggers for libc-bin (2.19-0ubuntu6.9) ...
Processing triggers for ureadahead (0.100.0-16) ...
Errors were encountered while processing:
ellis
E: Sub-process /usr/bin/dpkg returned an error code (1)


Note: On the same machine there is other vm which has installed ellis. Should 
there only be one ellis on one machine or it doesn't matter?

Thanks




From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 3:28 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

I think there are two reasons you are hitting problems installing Clearwater:


1)  The ellis node that you've created has a user called ellis, which as I 
described below is required to be a system user under which the ellis processes 
run.

I'd suggest you create the node with a different username (e.g. ubuntu or 
clearwater).

2)  The ellis server has bind9 installed on it, prior to installing 
Clearwater, which is conflicting with dnsmasq which Clearwater uses for caching 
DNS queries. You'll need to uninstall this before installing the Clearwater 
software.

At a guess, you selected the 'DNS server' task selection when installing the 
Ubuntu VM. We'd recommend that the only task selection you make as part of 
installing the Ubuntu VM is 'OpenSSH server', as that's useful to log into the 
node remotely, which allows you to copy and paste commands, and upload files 
easily.

We'll make a change to Clearwater so it detects this misconfiguration and 
requires it to be corrected prior to installing Clearwater.


Hope this helps!


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 03:41
To: Richard Whitehouse 
mailto:richard.whiteho...@metaswitch.com>>
Subject: RE: Problems in manual installation of clearwater

Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox, but same errors (dpkg).

thanks

From: Kumar, Pushpendra
Sent: Thursday, March 1, 2018 9:07 AM
To: 'Richard Whitehouse' 
mailto:richard.whiteho...@metaswitch.com>>
Subject: RE: Problems in manual installation of clearwater

Hi Richard,
Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox).

This is the output of netstat -pltun:

[ellis]ellis@Ellis:~$ sudo netstat -pltun
[sudo] password for ellis:
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address   Foreign Address State   
PID/Program name
tcp0  0 10.224.61.25:53 0.0.0.0:*   LISTEN  
25075/named
tcp0  0 127.0.0.1:530.0.0.0:*   LISTEN  
25075/named
tcp0  0 0.0.0.0:22  0.0.0.0:*   LISTEN  
28512/sshd
tcp0  0 127.0.0.1:953   0.0.0.0:*   LISTEN  
25075/named
tcp0  0 127.0.0.1:2812  0.0.0.0:*   LISTEN  
9667/monit
tcp0  0 127.0.0.1:8000  0.0.0.0:*   LISTEN  
2019/nginx
tcp0  0 127.0.0.1:3306  0.0.0.0:*   LISTEN  
8998/mysqld
tcp0  0 10.224.61.25:2380   0.0.0.0:*   LISTEN  
12039/etcd
tcp6   0  0 :::53   :::*LISTEN  
25075/named
tcp6   0  0 :::22   :::*LISTEN  
28512/sshd
tcp6   0  0 ::1:953 :::*LISTEN  
25075/named
tcp6   0  0 :::4000 :::*LISTEN  
12039/etcd
tcp6   0  0 :::80   :::*LISTEN  
2019/nginx
udp0  0 10.224.61.25:53 0.0.0.0:*   
25075/named
udp0  0 127.0.0.1:530.0.0.0:*   
25075/named
udp0  0 0.0.0.0:68  0.0.0.0:*   
703/dhclient
udp0  0 10.224.61.25:1230.0.0.0:*

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

Pushpendra,

Responses inline.


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 10:34
To: Richard Whitehouse (projectclearwater.org) 

Subject: RE: Problems in manual installation of clearwater

Thanks Richards for replying,

1.   Yes, I have installed the ellis from root only. (while installing 
Ubuntu VM I have given hostname as Ellis, username as ellis) Should hostname 
Ellis is fine or I give different name, I will change the username to 
clearwater or Ubuntu(should every node have different username or username can 
be same).

[Richard] It's fine for the hostname. We'd normally name the box "ellis-1", but 
if you only plan on having one node, just using ellis should be fine for a 
hostname.

The username can be the same on every node.


2.   Yes, I have selected the openSSH server and DNS server at the time of 
installing VM. So I have to create VM again from scratch :). Is bind9 necessary 
to uninstall?

[Richard] Yes, otherwise dnsmasq won't be correctly configured.


3.   Can I use any home_domain (like example.com or anything or only that 
 in which I am installing the deployment)

[Richard] You need to use a DNS zone for which you can configure DNS records 
in. So long as you can do that, you can use anything.



4.   As I follow manual document, after editing and uploading shared_config 
file they move on to logon to ellis. Is there any other steps before move on to 
log on to ellis (DNS configuration etc).

[Richard] You need to configure DNS records before logging into Ellis will work 
- it needs the DNS records set up .



5.   One more thing, should I use NAT or Bridge adapter in network setting 
in virtualbox as NAT will private IP only and Bridge adapter will give public 
IP. Is port forwarding need to do in bridge adapter also?

[Richard] If your IT networking allows the Bridge adapter to work, then that's 
probably the easier way to go. (In Bridge adapter mode, your PC will act as a 
network switch, and the MAC addresses from the virtual machines will be visible 
to your network).


So I have to installed all the VM again or can I modifies existing one.

Thanks,
Pushpendra

From: Richard Whitehouse (projectclearwater.org) 
[mailto:richard.whiteho...@projectclearwater.org]
Sent: Thursday, March 1, 2018 3:28 PM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

I think there are two reasons you are hitting problems installing Clearwater:


1)  The ellis node that you've created has a user called ellis, which as I 
described below is required to be a system user under which the ellis processes 
run.

I'd suggest you create the node with a different username (e.g. ubuntu or 
clearwater).

2)  The ellis server has bind9 installed on it, prior to installing 
Clearwater, which is conflicting with dnsmasq which Clearwater uses for caching 
DNS queries. You'll need to uninstall this before installing the Clearwater 
software.

At a guess, you selected the 'DNS server' task selection when installing the 
Ubuntu VM. We'd recommend that the only task selection you make as part of 
installing the Ubuntu VM is 'OpenSSH server', as that's useful to log into the 
node remotely, which allows you to copy and paste commands, and upload files 
easily.

We'll make a change to Clearwater so it detects this misconfiguration and 
requires it to be corrected prior to installing Clearwater.


Hope this helps!


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 03:41
To: Richard Whitehouse 
mailto:richard.whiteho...@metaswitch.com>>
Subject: RE: Problems in manual installation of clearwater

Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox, but same errors (dpkg).

thanks

From: Kumar, Pushpendra
Sent: Thursday, March 1, 2018 9:07 AM
To: 'Richard Whitehouse' 
mailto:richard.whiteho...@metaswitch.com>>
Subject: RE: Problems in manual installation of clearwater

Hi Richard,
Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox).

This is the output of netstat -pltun:

[ellis]ellis@Ellis:~$ sudo netstat -pltun
[sudo] password for ellis:
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address   Foreign Address State   
PID/Program name
tcp0  0 10.224.61.25:53 0.0.0.0:*   LISTEN  
25075/named
tcp0  0 127.0.0.1:530.0.0.0:*   LISTEN  
25075/named
tcp0  0 0.0.0.0:22  0.0.0.0:*   LISTEN  
28512/sshd
tcp0  0 127.0.0.1:953   0.0.0.0:*

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse (projectclearwater.org)]

Pushpendra,

I think there are two reasons you are hitting problems installing Clearwater:


1)  The ellis node that you've created has a user called ellis, which as I 
described below is required to be a system user under which the ellis processes 
run.

I'd suggest you create the node with a different username (e.g. ubuntu or 
clearwater).


2)  The ellis server has bind9 installed on it, prior to installing 
Clearwater, which is conflicting with dnsmasq which Clearwater uses for caching 
DNS queries. You'll need to uninstall this before installing the Clearwater 
software.

At a guess, you selected the 'DNS server' task selection when installing the 
Ubuntu VM. We'd recommend that the only task selection you make as part of 
installing the Ubuntu VM is 'OpenSSH server', as that's useful to log into the 
node remotely, which allows you to copy and paste commands, and upload files 
easily.

We'll make a change to Clearwater so it detects this misconfiguration and 
requires it to be corrected prior to installing Clearwater.


Hope this helps!


Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 01 March 2018 03:41
To: Richard Whitehouse 
Subject: RE: Problems in manual installation of clearwater

Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox, but same errors (dpkg).

thanks

From: Kumar, Pushpendra
Sent: Thursday, March 1, 2018 9:07 AM
To: 'Richard Whitehouse' 
mailto:richard.whiteho...@metaswitch.com>>
Subject: RE: Problems in manual installation of clearwater

Hi Richard,
Thanks for replying. I am using virtualbox for installing nodes, I have 
installed ellis first time on that node (for reconfirm, I installed all the 
nodes again on virtualbox).

This is the output of netstat -pltun:

[ellis]ellis@Ellis:~$ sudo netstat -pltun
[sudo] password for ellis:
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address   Foreign Address State   
PID/Program name
tcp0  0 10.224.61.25:53 0.0.0.0:*   LISTEN  
25075/named
tcp0  0 127.0.0.1:530.0.0.0:*   LISTEN  
25075/named
tcp0  0 0.0.0.0:22  0.0.0.0:*   LISTEN  
28512/sshd
tcp0  0 127.0.0.1:953   0.0.0.0:*   LISTEN  
25075/named
tcp0  0 127.0.0.1:2812  0.0.0.0:*   LISTEN  
9667/monit
tcp0  0 127.0.0.1:8000  0.0.0.0:*   LISTEN  
2019/nginx
tcp0  0 127.0.0.1:3306  0.0.0.0:*   LISTEN  
8998/mysqld
tcp0  0 10.224.61.25:2380   0.0.0.0:*   LISTEN  
12039/etcd
tcp6   0  0 :::53   :::*LISTEN  
25075/named
tcp6   0  0 :::22   :::*LISTEN  
28512/sshd
tcp6   0  0 ::1:953 :::*LISTEN  
25075/named
tcp6   0  0 :::4000 :::*LISTEN  
12039/etcd
tcp6   0  0 :::80   :::*LISTEN  
2019/nginx
udp0  0 10.224.61.25:53 0.0.0.0:*   
25075/named
udp0  0 127.0.0.1:530.0.0.0:*   
25075/named
udp0  0 0.0.0.0:68  0.0.0.0:*   
703/dhclient
udp0  0 10.224.61.25:1230.0.0.0:*   
9178/ntpd
udp0  0 127.0.0.1:123   0.0.0.0:*   
9178/ntpd
udp0  0 0.0.0.0:123 0.0.0.0:*   
9178/ntpd
udp0  0 0.0.0.0:49694   0.0.0.0:*   
703/dhclient
udp6   0  0 :::29724:::*
703/dhclient
udp6   0  0 :::53   :::*
25075/named
udp6   0  0 fe80::a00:27ff:fe11:123 :::*
9178/ntpd
udp6   0  0 ::1:123 :::*
9178/ntpd
udp6   0  0 :::123  :::*
9178/ntpd

I am also getting 502 Bad Gateway when I trying to connect ellis using 
http://ellis.iind.intel.com

Thanks
Pushpendra

From: Richard Whitehouse [mailto:richard.whiteho...@metaswitch.com]
Sent: Thursday, March 1, 2018 4:21 AM
To: Kumar, Pushpendra 
mailto:pushpendra.ku...@intel.com>>; 
clearwater@lists.projectclearwater.org
Subject: RE: Problems in manual installation of clearwater

Pushpendra,

usermod: user ellis is currently used by process 1343
dpkg: error processing package ellis (--configure):
subprocess installed post-installation script re

Re: [Project Clearwater] Problems in manual installation of clearwater

[Richard Whitehouse]

Pushpendra,

usermod: user ellis is currently used by process 1343
dpkg: error processing package ellis (--configure):
subprocess installed post-installation script returned error exit status 8
Processing triggers for libc-bin (2.19-0ubuntu6.9) ...
Processing triggers for ureadahead (0.100.0-16) ...
Errors were encountered while processing:
ellis
E: Sub-process /usr/bin/dpkg returned an error code (1)

It sounds like you attempted to install ellis on a node was installed on a node 
in which there already was an ellis user - is that correct?

Ellis requires a user to run the components as for security so that we aren't 
running components as root which don't require root privileges, and this is 
required to be ellis.

dnsmasq: failed to create listening socket for 127.0.0.1: Address already in use
dnsmasq: failed to create listening socket for port 53: Address already in use


$sudo DEBIAN_FRONTEND=noninteractive apt-get install clearwater-management --yes

Errors were encountered while processing:
ellis
E: Sub-process /usr/bin/dpkg returned an error code (1)

>From these logs, and the similar  logs regarding bono, sprout and 
>clearwater-management it looks like there's already a service running on the 
>nodes which is bound to port 53 before you install Clearwater.

We've only regularly tested performing the manual install on a clean Ubuntu 
box, and if I create a new Ubuntu VM (e.g. the basic Ubuntu 14.0.4 VM in Amazon 
EC2 - ami-a22323d8 ) I don't see anything already running on Port 53 before I 
install Clearwater.

ubuntu@ip-10-0-162-214:~$ sudo netstat -pltun
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address   Foreign Address State   
PID/Program name
tcp0  0 0.0.0.0:22  0.0.0.0:*   LISTEN  
1133/sshd
tcp6   0  0 :::22   :::*LISTEN  
1133/sshd
udp0  0 0.0.0.0:52540.0.0.0:*   
582/dhclient
udp0  0 0.0.0.0:68  0.0.0.0:*   
582/dhclient
udp6   0  0 :::21727:::*
582/dhclient

Can you clarify what image you are attempting to install ellis on where you are 
seeing these errors, and what's already installed on the box? Can you run the 
above netstat command?

For the error:

reload: Job is not running: clearwater-monit
/usr/share/clearwater/infrastructure/scripts/memcached: line 43: 
/etc/memcached.conf: No such file or directory
reload: Job is not running: clearwater-monit

Can you provide the complete output of the vellum build log? It'd be useful to 
know in what context this error was output - had something in the build already 
failed? It sounds like it failed to install memcached on the vellum node.

Regarding smtp_smarthost - this needs to be an SMTP server which can send mail 
so that Ellis can send password recovery emails. If it's not configured then 
password recovery emails won't work. See the entry in 
http://clearwater.readthedocs.io/en/stable/Clearwater_Configuration_Options_Reference.html#core-options
 for details about the SMTP options.

Regarding home_domain, it's described in Clearwater Options reference - see 
http://clearwater.readthedocs.io/en/stable/Clearwater_Configuration_Options_Reference.html#core-options
  - it needs to be a domain which will resolve to the P-CSCFs (e.g. the bono 
nodes in the deployment). It's usually also the root domain for all of the 
domains used.

iind.intel.com might be a good choice if you can configure DNS entries under 
that domain - you'll need to configure the DNS entries listed in 
http://clearwater.readthedocs.io/en/stable/Clearwater_DNS_Usage.html in this 
domain

You will need to complete the DNS configuration before Ellis will work - it 
needs a DNS entry to exist in order to communicate with the other nodes in the 
deployment.



Richard

From: Kumar, Pushpendra [mailto:pushpendra.ku...@intel.com]
Sent: 28 February 2018 19:00
To: Richard Whitehouse 
Subject: Problems in manual installation of clearwater

Hi Richards,
I need your help in Clearwater project manual installation, Its on high 
priority so please consider that.

I am installing the clearwater usingg manual installation. I have created the 6 
VMs on virtualbox (using bridge adapter in network setting, used the same IP as 
public_ip and local_ip in local.conf) as I follow 
http://clearwater.readthedocs.io/en/stable/Manual_Install.html. while 
installing I have faced some errors (mentioned below), it will be your great 
help if u guide some solutions for them:

One more thing as I am using bridge adapter in network, I have not did any port 
forwarding as mention in document (I am able to ping vm from one to another 
i.e. they are are communicating)

1.in installtion of ellis:

$sudo DEBIAN_FRONTEND=noninteractive apt-get install ellis --yes

usermod: user ellis is currently used by process 1343
dpkg: error