Re: Buy WikiReader [was: WikiReader]

2009-10-13 Thread William Lai
All,
I spent the whole morning trying to get international fixed-rates from USPS
for global shipping, but there is a downside, as there always is:

a)  standard shipments can take 10-20 days
b)  there are NO tracking numbers provided by USPS

The flat rate is $18.95 usd.  I think this is especially reasonable compared
to some of the prices in UPS (those of you who bought phones from us in the
beginning know exactly what I'm talking about).  These rates are available
now and Sean tells me we just updated the site so:

http://thewikireader.com/store

Help yourself :)
And when you DO buy one, please make sure to post back to this list the
actual time it took you to get your package.  That would help everyone out a
lot on actual shipping times.  Again, thanks for not being patient and
kicking our butts when something's missing.


Cheers,
Will



On Wed, Oct 14, 2009 at 5:33 AM, William Lai  wrote:

> On Wed, Oct 14, 2009 at 5:17 AM, Maksim 'max_posedon' Melnikau <
> maxpose...@gmail.com> wrote:
>
>> Hi, all!
>>
>> First of all, my congratulations with releasing mystical "Project B" !
>>
>>
> Thank you all for the continuing support.
> We're really excited about today.
>
>
>
>> Wikireader looks awesome, and I think most interested question for all
>> openmoko community now is:
>>
>> How to buy WikiReader?
>>
>> Looks like amazon doesn't ship this device to all countries. (why?!).
>>
>>
> It all comes down to price.  It's just too expensive for you (outside the
> US) and we didn't think it was worth the rush.  Paying $85 USD for a $99
> dollar device isn't exactly helpful.  We're working on getting more devices
> and of course global shipping as well.  We'll definitely  post something
> once that is available.  Stay tuned to hear from us within the next week.
>
>
>
>> Could you explain your view about delivery, and country statuses,
>> where you ship, and where not, and if not, when you will.
>>
>>
> Right now we ship to US and Canada only.  Amazon didn't allow us to set
> independent shipping rates for various countries.  It only offers a fixed
> rate for 'outside US' and 'Asia'.  That would mean $85 to the UK and $85 to
> Mexico -- not fair.
>
>
> As for me, it is interesting how to deliver this device to Belarus)
>>
>>
> I'm just as interested at this point.. please stay tuned.
>
>
> Regards
> Will
>
>
>
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Re: Buy WikiReader [was: WikiReader]

2009-10-13 Thread William Lai
On Wed, Oct 14, 2009 at 5:17 AM, Maksim 'max_posedon' Melnikau <
maxpose...@gmail.com> wrote:

> Hi, all!
>
> First of all, my congratulations with releasing mystical "Project B" !
>
>
Thank you all for the continuing support.
We're really excited about today.



> Wikireader looks awesome, and I think most interested question for all
> openmoko community now is:
>
> How to buy WikiReader?
>
> Looks like amazon doesn't ship this device to all countries. (why?!).
>
>
It all comes down to price.  It's just too expensive for you (outside the
US) and we didn't think it was worth the rush.  Paying $85 USD for a $99
dollar device isn't exactly helpful.  We're working on getting more devices
and of course global shipping as well.  We'll definitely  post something
once that is available.  Stay tuned to hear from us within the next week.



> Could you explain your view about delivery, and country statuses,
> where you ship, and where not, and if not, when you will.
>
>
Right now we ship to US and Canada only.  Amazon didn't allow us to set
independent shipping rates for various countries.  It only offers a fixed
rate for 'outside US' and 'Asia'.  That would mean $85 to the UK and $85 to
Mexico -- not fair.


As for me, it is interesting how to deliver this device to Belarus)
>
>
I'm just as interested at this point.. please stay tuned.


Regards
Will
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Re: Visit at Openmoko

2009-05-26 Thread William Lai
No, I was not being sarcastic.  People were saying their 'thank you goodbyes' 
so I wanted to clarify that we are still here, and there is lots of work to do. 
 

I do not know Sven and I never saw him in the office, but he has every right to 
interpret and share what he heard.  Yes, there were layoffs.  There are just 
enough people remaining to keep things going (literally) and Sean chose to do 
so over shutting everything down.  Please try to see things from that 
perspective instead of siding with the more negative aspects.  Tomorrow, what 
remains of us, will go to work and continue to deliver solid FR hardware, 
provide re-work solutions and run servers for our customers.  If you feel that 
is not enough than please jump in and get your hands dirty.  The idea of an 
open phone started out as a revolution -- now pick up your sticks and fight if 
you want it to happen. 

Thanks,
Will 



--Original Message--
From: Rui Miguel Silva Seabra
Sender: community-boun...@lists.openmoko.org
To: community@lists.openmoko.org
ReplyTo: List for Openmoko community discussion
Sent: May 26, 2009 11:46 PM
Subject: Re: Visit at Openmoko

On Tue, May 26, 2009 at 05:38:48PM +0200, Andreas Fischer wrote:
> Michael Fisher wrote:
> 
> > hmmm, let's see here whom should I believe? A customer/user observing an
> > empty office and talk of a layoff or waiting for the company to come up
> > with the 'correct' words to describe the situation in order to lead us
> > further into a big empty hole?
> 
> Since OM didn't yet reply officially, there is nothing to "believe". So
> the question is rather: Do you believe a customer observing a situation
> out of context without hearing the other side first?

http://wiki.openmoko.org/wiki/Who_is_Who

It seems to be down to the CEO, a Design Manager and a Hardware Manager.

Either the company had lots of MIA in the Who_is_Who page, or right now
they may not have enough time to present their side :(

Rui

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Re: Visit at Openmoko

2009-05-26 Thread William Lai
Kosa wrote:
> 
> 
> Thanks Steve, Wolfgang, Sean, Brenda, Michael, Joerg, Tony Tu, everyone.
> Thanks.
> 

Um.. We are very much alive and well -- That's official.
Thanks for caring.


Regards,


Will (I work here)



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14th Community Update released

2009-03-20 Thread William Lai
Hello lists!


Welcome to the 14th community update, covering March 6th ~ 20th, 2009.

As always, there was no shortage of news in the past weeks. 
Distributions including Om2009, Android and Qt Extended Improved all 
received their share of updates.  The first Openmoko Programming 
Competition, hosted by Aapo Rantalainen and Risto H. Kurppa, was 
announced and the winner will now get a prize provided by the community, 
currently at 314€ and a leather case for Freerunner (39€)!  A week 
later, a second contest was announced by Rakshat Hooja, where the 
current  bounty stands at 125€.  Discussions continued on the subjects 
of cool chess games, browsers on the Neo, and of course, keyboards (we 
love our keyboards), and much more.

Be sure to check the newsletter available with links at:
http://wiki.openmoko.org/wiki/Community_Updates/March_20%2C_2009


Cheers,
Will








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The draft of 14th community updates

2009-03-20 Thread William Lai
Dear List :

Sorry for the delay, as Brenda is not around, I am subsituting for 
tomorrow's community news release.  A draft can be found here:

http://wiki.openmoko.org/index.php?title=Community_Updates/March_20%2C_2009

Please feel free to add/edit events to the page.  We do need help on 
updating the distributions section, if anyone can come around to doing 
that, it would be appreciated.

The 14th community updates will be released tomorrow, March 20th.


Thanks and Best Regards,


Will


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Neo FreeRunner on FLOSS Manuals

2009-02-11 Thread William Lai
We've started migrating content from the Om wiki to our, soon to be, 
official FreeRunner manual on FLOSS Manuals.  Yeah!

We just got our account set up so its still a work in progress, but we 
hope to get some speed over the next week:

http://en.flossmanuals.net/bin/view/NeoFreeRunner/WebHome

Basis for the manual will be derived from two already functional 
sections in the wiki:

* Getting Started With Your Neo FreeRunner
   http://wiki.openmoko.org/wiki/Getting_Started_with_your_Neo_FreeRunner

* Openmoko Developer Guide
   http://wiki.openmoko.org/wiki/Openmoko_developer_guide

Right now we're only focused on the starter guide, developer guide will 
come later.  We invite all of you to join us, or simply drop by and give 
tips or suggestions.  More updates to come later..


Special thanks goes out to Adam Hyde for his blessing.
If you don't already know about his site and what they're about:

http://en.flossmanuals.net/

go check it out.
Some serious work going on there ;)



Will






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Re: [ASU 2008.9] Is it required to reflash, or opkg update & upgrade is enough?

2008-09-19 Thread William Lai
Alasal wrote:
> I think (by looking at the bugs that are fixed and aren't fixed) that the
> om2008.9 is the same as om2008.8 updated between 16 september and 18
> september. Because on 18 september there were updates for the om2008.8 that
> aren't included by default in 2008.9. But the updates are also available for
> the 2008.9. So If you install om2008.9 you can directly update it.
> 
> So this review is valid for the om2008.9:
> http://onlinedev.blogspot.com/2008/09/openmoko-om20088-status-review_16.html
> And if you update your om2008.9, this review is valid:
> http://onlinedev.blogspot.com/2008/09/openmoko-om20088-status-review_18.html
> 
> Bottom line: 
> - an updated 2008.8 is the same as an updated 2008.9 
> - an 2008.8 updated on 17 September is the same an an 2008.9
> 

Yes.  This is all correct.
Those with 2008.8-update will already be ahead of 2008.9.  It's the name 
that throws people off.  We're looking to change to 2008-update or 
2008-stable.  Please stay tuned.

Will

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Openmoko Om 2008.8 Release

2008-08-08 Thread William Lai
Dear Community,

We are proud to announce the release of Om 2008.8 for public reviewing. 
It represents our current state of development over the last 6 months. 
We came a long way before achieving this milestone.
Here is what you can expect:

- A stable and working phone stack realized by using Qtopia.
- A new and flexible window manager [Illume] that broadens our support 
for the different graphic libraries, including GTK+ and more.
- The whole system software has been reworked which leads to a very fast 
and reliable suspend & resume, LED control and power management.
- A graphical frontend [Installer] for package management as installing, 
removing or updating applications via repositories.
- Also included is an application which combines GPS and SMS [Locations] 
for easy sharing of locations among friends.

For detailed information about Om 2008.8 (including instructions, 
references and currently known issues) check out our wiki at:
http://wiki.openmoko.org/wiki/Om_2008.8

Please consider this a next step towards an open end user ready mobile
platform. We are not there yet but we will continue working towards that
direction. We invite you to install our latest release and give feedback:

http://downloads.openmoko.org/releases/Om2008.8/Om2008.8.rootfs.jffs2
http://downloads.openmoko.org/releases/Om2008.8/Om2008.8.uImage.bin

Soon after our release we will publish frequent snapshots of our
builds to give you the possibility to follow our development and latest
fixes. You can join forces with our QA team by submitting bug reports 
and/or patches to make the platform as robust as possible.

We are excited about this release and look forward to moving together 
towards upcoming milestones.

Best Regards,

Openmoko Team

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Re: Main page change notification

2008-08-01 Thread William Lai
Minh Ha Duong wrote:
> Dear friends,
> 
>   I just landed a big update to the main page ! 
> 
> http://wiki.openmoko.org/wiki/Main_Page
> 

This is sooo in the right direction ;)

> Hope you like it. Thanks to Ferenc, Bernt, Mercury, Montgoss and Stryderjzw 
> for helping. 

Thank you!!

> Please express yourself by improving it further as you see fit. 
> It definitely can use more polish:
> 
> - The layout has been tested with Firefox and Konqueror only.
> 

Safari looks good too.


> - Obviously feeding the news automatically from an RSS flow would be better, 
> as Aaron said. Pending that there will be a need to feed the newsbox 
> manually.
>

Cool.

> - I support Brian's remark that "DOCS" should be "BUGS"
> 

How about 'Trac'?  Thats what it is, and most sites that use trac link 
it that way.

Btw, Some people like single-worded sections like:

News
Introduction
Users
Developers

I personally do, but it's not a big issue.  What do you guys think?


> - I add that in the same linkbar, "HOME" and "WIKI" lead to the same page.
> 
> In doubt, don't hesitate to use the "Discussion" tab of this page. I 
> apologize 
> in advance for not following up very closely in the next weeks, but familly 
> vacations come first.
> 

Safe trip!

Will

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Re: ASU as daily phone, someone ?

2008-08-01 Thread William Lai
Wilkinson, Alex wrote:
> 0n Fri, Aug 01, 2008 at 04:30:48AM +0800, William Lai wrote: 
> 
> >You might want to wait on this one.  The official release is within a  
> >week.  Installing will get much easier from then on.  Wouldn't want  
> >you to spend time documenting this when it will get much easier, very  
> >soon.
> 
> "official release" of ?
> 

Om 2008.8 (ASU) will be available on August 8th.

-

Will

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Re: ASU as daily phone, someone ?

2008-07-31 Thread William Lai

On Aug 1, 2008, at 3:09 AM, Benedikt Schindler wrote:

> 
> When i killed that problems, i will do the rootfs.
> But for now i will work on a ASU installing wiki-site at the weekend.
> I will give you the link if i managed to write the basic steps i take.
>
> It will be a mix up of these two docs (with some explanations around  
> it):

You might want to wait on this one.  The official release is within a  
week.  Installing will get much easier from then on.  Wouldn't want  
you to spend time documenting this when it will get much easier, very  
soon.

Regards,

Will

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Re: ASU

2008-07-31 Thread William Lai
Sparky,

Cc'ing community list, thank you for the questions :)
Comments are inline:

On Jul 31, 2008, at 2:45 PM, sparky mat wrote:

> 1. Is it gonna be released in August '08 or April '09 (the wiki page  
> mentions April though I hear people call it the August Software  
> Update as well) ?

Our release was delayed.  ASU is the name we use internally.  It will  
release as Om 2008.8 in August.
Default Applications will include:

Dialer
Messages
Contacts
Sudoku  -  number game
Settings  (exposure)  -  settings application
Installer  (assassin)  -  frontend for installing applications over  
the net
Locations  (splinter)  -  map based application allowing users to save  
and send their favorite locations.

> 2. Since end-usability seems to be the focus here, everything should  
> be configurable/controllable via GUI right?
> a) How do I lock the screen? (Pressing the power button just  
> puts it to sleep, to be awoken at the touch of a finger. But  
> sometimes I want it locked till I unlock it somehow. The slider in  
> 2007.2 was decent but needed some more polishing)

Power key puts the Neo to sleep.
AUX button (top left) locks the screen.

> b) Profiles? Are profiles implemented? At the very least,  
> "silent" and "normal".

Yes.

> c) Ability to change ringtone via the control panel (is it  
> possible currently?)

Not yet.  What you have to do is install the RingProfile package  
trough Installer.  The application will show up on your home screen,  
launch it, then you can set as many profiles as you like.  Eventually  
this will also be one of the settings options, we're just not there yet.

> d) GPRS configuration (I would put this at high priority, since most  
> people would want to use web services on the move, and WiFi isn't as  
> prevalent or "mobile" as GPRS)

GPRS is not yet in the settings configuration.  We're working on this  
for an early update after the release.

> e) Wifi configuration should probably belong inside the control  
> panel, not as a standalone app

You must have an older public image.  Currently wifi is configured in  
the Settings application.

>  f) Ability to switch on/off GPS, Bluetooth, GSM, (flight mode)

In the Settings app, yes.

> 3. Is the theme being actively developed? The current look-n-feel  
> seems quite crude compared to om2007.2.

It was designed this way for the very purpose of encouraging new  
themes to be created, shared and installed via the Installer.

> 4. Today. It was a great app, displaying events, to-dos, missed  
> calls, unread messages, etc. for the day. It either needs to be the  
> home page, or directly linked at the home page (no .. not as a  
> launchable application, probably a pop-up)

Om 2008.8 is still at an early stage and we're looking to improve  
features all across the board, including the home screen.

> 5. Calendar. Is there a calendar application? (If so, why is it not  
> there by default?)

The default applications are only a statement of what we are testing  
here internally.  We're not deliberately leaving anything out, we're  
simply placing all testing resources into getting phone functionality  
as stable as possible.  That has always been and remains to be our  
number one priority.  As for the calendar application, you can install  
both the om-calendar and qt-calendar through the installer.

> Will post more.

Please do.
A lot of people have been waiting for these answers :)

> Ok, if its April 09, I guess most of these will be coming over time  
> and my first query will be the only valid one? :-)

August 2008 :)

-

Will

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Re: Openmoko on Design

2008-07-29 Thread William Lai
No bad intentions for snipping,
Just trying to get to the facts:

Brian C wrote:
> 
> 1) Who is Openmoko's "design department"?


That would be:

William Lai - PM
Regina Kim - Testing
Wendy Hung - Testing


> 2) Many in the community believed that Openmoko wanted the community to
> contribute code to the core applications/functionality of the software
> stack.  Is this not the case?


This is still the case, yes.


> 3) If the design department is operating from a design document, has it
> been made public?  If so, where?  If not, why not?
>

Design doc uploaded (sometime in April)
http://people.openmoko.org/ninjutsu/freerunner1.4.swf

Posted by Ian Darwin in May
http://lists.openmoko.org/pipermail/community/2008-May/017504.htm

Feature Plan tracking
http://wiki.openmoko.org/wiki/ASU_Feature_Plan

Bug Tracking:
https://docs.openmoko.org/trac/milestone/ASU

You get the point.


> Sean responded with a lengthy email.  It illustrated again why he is the
> CEO.  A CEO needs to be focused on the big picture, as was his response.
>  A CEO also needs to point his or her team and the customers towards
> that vision.  Sean's email was great at this.  However, I think many in
> the community just wanted some specific answers to the questions above.


Read Above.


>  
> And while we didn't get any answer to question (1)--who is the design
> team?--we were told that an answer to question (3)--is there a design
> doc?--would require working as an Openmoko employee for several months.


Yes and No.  Ian Darwin found my asu flash doc, and I sure as hell don't 
remember telling him where it was..


>  I think the implication of this has to be that, No, there isn't a
> single design document that can be pointed to at this moment that
> explains every decision made or priority had by the Openmoko team.  OK.
>  Fine.
> 

Every decision?  No.
I can try to help,
but I barely remember what I had for breakfast..


> 
> But the community can have (at least) two distinct ways of helping with
> that giant TODO list.  1) The community can build applications that run
> on a framework delivered to us by the Openmoko team; 


Yes.


or 2) the community
> can be directly involved in working on the underlying framework on the
> device; 


Yes.


or 3) both.
> 

Yes.


> It was this incident with the keyboard that made several people believe
> option (2) was not available, and even after Sean's message, I still
> don't believe that we know the answer.  So, I'll ask again: does
> Openmoko intend to allow direct code contributions by community members
> to core components of the ASU/FSO frameworks?  


Yes.


> If so, will such
> community members also have a voice in underlying design decisions that
> guide that/those framework(s)?
> 

It already is.
We've offered a couple of different solutions to community requests that 
were declined by, well, engineering.  One of them was:

* create a package to be installed through installer adding manual 
qwerty button to illume theme.


> Further, a number of developers have repeatedly asked with respect to
> option (1): How do I design my application to work with so many
> different stacks?  What should I be targeting?  Sometimes this gets
> answered with: "Take your pick!  The ultimate goal is for all such
> applications to work regardless


How do I design a website for Safari, Firefox, Internet Explorer?
Think about it.

Openmoko is to mobile
Firefox is to internet

'Firefox' supports
html
xhtml
dhtml
php
java
flash
...

I am by no means a technical person,
does this help?

> 
> Again: it's been less than a month that the device has been on sale.  I
> believe the Openmoko team has clearly been working overtime and doing a
> great job at an overwhelming-sized task.  


Thank you.


> Everyone take a deep breath
> and let's find ways to work together.  
> 

Sure.

-

Will


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Re: Openmoko on Design

2008-07-29 Thread William Lai
Chris Wright wrote:
> 
> 
> Still, nobody has mentioned why the design team can't be contacted or
> identified.
> 

Posted to the list a couple days ago:

http://lists.openmoko.org/pipermail/community/2008-July/023806.html

We can be contacted,
just wasn't using an openmoko email at the time I wrote it.

-

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Re: Now that you have your phone, what are you doing?

2008-07-27 Thread William Lai
Jay Vaughan wrote:
>> 1. there is a universe of unconnected contributions (ie "I packaged  
>> smth
>> which is not in the official repository",
> 
> what official repository (which Freerunner distro is that, anyway),  
> and how do i put something in it? as a new app developer for  
> Freerunner, i have to say: the flow of the public repo's is not clear.
> 

http://wiki.openmoko.org/wiki/CommunityRepository
http://wiki.openmoko.org/wiki/Create_package_on_projects.openmoko.org_and_upload

Please help promote this :)


Regards,

Will


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Re: In the press. "The OpenMoko wiki - a tangled pile of mostlyoutdated and incomplete documentation."

2008-07-21 Thread William Lai

On Jul 22, 2008, at 2:13 AM, Michael Shiloh wrote:
>
> Josh Monson wrote:
>> Has the list been created? The wiki-editors mailing list?
>
> yes. it's called documentation.
>>
>> Michael/Brenda,
>> Is there any type of organizational plan at this point in terms of  
>> whom
>> will be doing what,
>
> no, although i look to the original 4-5 volunteers to lead the effort.

and Brenda.
In fact she has been actively 'leading' since day 1, before any of  
these discussions started.

> if you want to be involved, the procedure should be this:
>
> 1. join the "documentation" mailing list
> 2. respectfully listen for a bit, to see how the list flows
> 3. make your offer of assistance, and let the "lead" volunteers  
> guide you.
> 4. if you have comments or suggestions, it would be polite to wait a
> little longer to see how the active participants communicate amongst
> themselves, how they identify and organize the work, and what they are
> actually doing. they are probably already aware of whatever comment or
> idea you have, and it would be impolite to push them.
>
> and will Brenda be coordinating the efforts I
>> assume?
>
> no.

Brenda is our official editor.  She may not be coordinating, but she  
will be around, giving guidance even if needed.  We have an internal  
effort to get content out of the wiki into a static page on  
openmoko.com referencing development and how to get started with the  
platform.  Similar to:  http://wiki.openmoko.org/wiki/Openmoko_developer_guide 
.   Brenda will lead this effort.  If there are any ideas on what  
should or should not be in this material please pass it on to her.  We  
see openmoko.com as an important place for newcomers to get a glimpse  
of what we are about, not just what we sell.  Adding community efforts  
from the wiki just seemed like the next logical upgrade.

Regards,

Will




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Re: Error while paying

2008-07-03 Thread William Lai
On Thu, Jul 3, 2008 at 7:08 PM, Ken Young <[EMAIL PROTECTED]> wrote:

> Federico Lorenzi wrote:
>
> > Hi, I get a gateway error from hitrust when attempting to pay. anyone
> > know what the problem is?
>
> I get this error too.   It is "Gateway Error 500", for whatever
> that's worth.   I was tryig to order an 850 MHz 10-pack, with
> expedited shipping.   I tried placing the order with both Firefox
> and Internet Explorer.   Same error each time.   Does anyone
> know what's going wrong?


Placing an order for 10 pack with Firefox worked for me.
Did you try again?

WL
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Re: Let us impact the material world

2008-06-27 Thread William Lai

On Jun 27, 2008, at 10:57 PM, xiangfu wrote:

>  I feel the NEO is more than a phone.
> the idear of neo is a artifact. the neo is a kind of life style.
>


iPod is an artifact for music lovers.  Music is part of their lifestyle.
The Neo is part of the lifestyle of every engineer that I work with at  
Openmoko.  Coding is their life.
Just like I share music with my friends through an ipod, these people  
proudly present their creations through a Neo.  Whether that be a full  
suited application or a blinking light, it really is a pleasure to see  
things constantly 'being born'.  I'm seeing people impact the material  
world everyday, in their own language, representing their own  
lifestyles.

So yeah, maybe the Neo is more than a phone.
Or maybe the iPod is just a music player.

You guys decide.




  
   

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Re: Order related inquiries

2007-07-25 Thread William Lai


On Jul 25, 2007, at 12:16 PM, Myk Melez wrote:


rukhsana ansari wrote:

Hi,

I'd like to order another phone online but am unable to do so for  
the past several days. After I click on submit in step1, I don't  
get to step 2, just a blank page.
Has anyone else encountered this problem? Any advice on how to  
proceed?
That sounds like the problem folks in the US were having when they  
entered the full name of their state into the State/Province field  
instead of just the two-letter abbreviation (f.e. California  
instead of CA).  If you're in the US, and you entered the full name  
of your state into that field, try entering its two-letter  
abbreviation.


Otherwise, if you're in a different country, and you enter  
something into that field, try entering a variation of it (f.e. a  
standard postal abbreviation).


Yes, this should work.

Will




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Re: Order related inquiries

2007-07-24 Thread William Lai


On Jul 24, 2007, at 6:00 PM, Dr. H. Nikolaus Schaller wrote:


This gave me RT #3783 and there was no second YES_I_DO e-mail.
Does this mean I have now to wait two more weeks or so because I  
just changed the destination of shipment?


Unfortunately yes, that`s correct.

If it gets more delay, I have to cancel the order and change the  
destination again because I am not there any more...


Let me see what I can do..

I did also offer several times to help by opening an European  
Redistribution point because I run my own online shop for handheld  
linux devices, but did not get a response.


We definitely appreciate the help.  We just don`t have the resources  
to support distribution at this point.

Perhaps for phase 2 we can do this.

Thanks,
Will





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Re: Order related inquiries

2007-07-24 Thread William Lai


On Jul 24, 2007, at 4:36 PM, Andy Powell wrote:


On Tuesday 24 July 2007 09:10, William Lai wrote:

Dear Community,

We`re getting a lot of customer inquiries with regards to order /
payment processing.  If you already received a 'Your credit card has
been charged' notification from RT than I guess this doesn`t concern
you,  your phones will be shipped promptly.



When you say 'promptly' what do you mean? Can you give us a  
timescale or the

actual shipping?


We`ll start to ship US domestic orders today (7/24), international  
shipping please wait another day.

We`re just making sure we have all of the required documents in place.

-Will 
  


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Re: Order related inquiries

2007-07-24 Thread William Lai
> I didn't get an ARE_YOU_SURE email for the new order - I assume  
the checkbox was in place of this, and orders like mine will still be  
> processed. Could I get some confirmation of this please?


Yes, this is correct.  ARE_YOU_SURE emails are for pre-checkbox orders.

-Will

On Jul 24, 2007, at 5:55 PM, Justyn Butler wrote:

I had to make a change to my order after the ARE_YOU_SURE emails  
were sent out so I canceled it and made a new one. At that point  
the order process had a checkbox saying "I have been warned!"


I didn't get an ARE_YOU_SURE email for the new order - I assume the  
checkbox was in place of this, and orders like mine will still be  
processed. Could I get some confirmation of this please?


Thank you,
Justyn.

On 24/07/07, William Lai <[EMAIL PROTECTED]> wrote: Dear Community,

We`re getting a lot of customer inquiries with regards to order /
payment processing.  If you already received a 'Your credit card has
been charged' notification from RT than I guess this doesn`t concern
you,  your phones will be shipped promptly.

Here are some notes for those who have not yet received a response:

1)   If you did not reply with a YES_I_DO  to our 'Developer Release'
confirmation request, your order will not be processed.

2)   We are only processing orders for the first batch of available
phones.  If you replied with a YES_I_DO and still haven`t heard from
us,   this means that your order will be
shipped from a second batch of phones that will arrive in Fremont,
CA, next week.

3)  If you ordered an ORANGE phone, this will also be shipped from
the second batch of phones arriving next week.

No one is being left behind.  We have phones for everyone.

Hope this helps,
OpenMoko Orders Team






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Re: Order related inquiries

2007-07-24 Thread William Lai
I hate to sound angry and impatient but what I'd like to know is  
why you
aren't processing orders based on RT numbers.  I kind of busted my  
ass to
make sure I had one of the first orders in and I got order number  
1843.


We are processing orders based on RT numbers.

Now, even though it should be first come first serve, I'm being  
told I need

to wait until next week.  Again, sorry if I come off as being rude and
impatient but it's just the way I see it.


No need to apologize, it makes perfect sense.
Let me check your ticket and get back to you.

-Will


On Jul 24, 2007, at 4:23 PM, Richard Reichenbacher wrote:

I hate to sound angry and impatient but what I'd like to know is  
why you
aren't processing orders based on RT numbers.  I kind of busted my  
ass to
make sure I had one of the first orders in and I got order number  
1843.
Now, even though it should be first come first serve, I'm being  
told I need

to wait until next week.  Again, sorry if I come off as being rude and
impatient but it's just the way I see it.

Richard Reichenbacher

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of William Lai
Sent: Tuesday, July 24, 2007 1:10 AM
To: community@lists.openmoko.org
Subject: Order related inquiries

Dear Community,

We`re getting a lot of customer inquiries with regards to order /
payment processing.  If you already received a 'Your credit card has
been charged' notification from RT than I guess this doesn`t concern
you,  your phones will be shipped promptly.

Here are some notes for those who have not yet received a response:

1)   If you did not reply with a YES_I_DO  to our 'Developer Release'
confirmation request, your order will not be processed.

2)   We are only processing orders for the first batch of available
phones.  If you replied with a YES_I_DO and still haven`t heard from
us,   this means that your order will be
shipped from a second batch of phones that will arrive in Fremont,
CA, next week.

3)  If you ordered an ORANGE phone, this will also be shipped from
the second batch of phones arriving next week.

No one is being left behind.  We have phones for everyone.

Hope this helps,
OpenMoko Orders Team






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Order related inquiries

2007-07-24 Thread William Lai

Dear Community,

We`re getting a lot of customer inquiries with regards to order /  
payment processing.  If you already received a 'Your credit card has  
been charged' notification from RT than I guess this doesn`t concern  
you,  your phones will be shipped promptly.


Here are some notes for those who have not yet received a response:

1)   If you did not reply with a YES_I_DO  to our 'Developer Release'  
confirmation request, your order will not be processed.


2)   We are only processing orders for the first batch of available  
phones.  If you replied with a YES_I_DO and still haven`t heard from  
us,   this means that your order will be  
shipped from a second batch of phones that will arrive in Fremont,  
CA, next week.


3)  If you ordered an ORANGE phone, this will also be shipped from  
the second batch of phones arriving next week.


No one is being left behind.  We have phones for everyone.

Hope this helps,
OpenMoko Orders Team




 


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Re: Store info - shipping costs, credit card support

2007-07-08 Thread William Lai

Well that should mean that I probably have it end of the week? Can't wait!!


Please remember, the phones are still going through customs in Suzhou
China.  Our original projected shipping date is July 16th.  Depending how
smooth the phones get through customs, this could be pushed back a day or
two.   We hope all of you can understand.

Regards,

Will

On 7/9/07, Eric van Horssen <[EMAIL PROTECTED]> wrote:


William Lai wrote:
> On 7/9/07, Eric van Horssen wrote
>  >Can anybody enlighten me and tell us from where the shipping takes
place?
>
> Fremont, CA  USA
>
> -Will
>


Aha, I expected from China or Taiwan

Well that should mean that I probably have it end of the week? Can't
wait!!

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Re: 11 Lanuages :) Re: Wikipedia update

2007-02-18 Thread William Lai

On 2/19/07, Krzysztof Kajkowski <[EMAIL PROTECTED]> wrote:


Hi! Thanks for your effort! You have to go to japanese wikipedia and
create new page for OpenMoko (if there is no any).

cayco


Much Thanks Krzysztof!

I added a Japanese OpenMoko wikipedia page and linked it with the others.
We now have 14 languages!

Regards,
Will

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Re: 11 Lanuages :) Re: Wikipedia update

2007-02-18 Thread William Lai

At last the list of translated wikipedia articles could
grow with (Afrikaans),Hebrew,(Japanese) and Turkish.


Hello,

I`ve taken the liberty of translating the OM wikipedia to Japanese,
but do not know how to upload it.
Could someone kindly tell me the process?
Can i simply `add` a language to the existing english page?
Or must I start from scratch on the Japanese wikipedia?

Thanks.

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Neo 1973 Featured on gizmodo.com

2007-02-15 Thread William Lai

OpenMoko`s Neo 1973 featured as the "Anti-iPhone"

http://gizmodo.com/gadgets/smartphones/first-look-the-antiiphone-openmokos-neo1973-236841.php

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