resend: Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-19 Thread John Keller
[due to the cooker mailing list problems yesterday, I'm reposting this]

Adam Williamson wrote:
 My mails to Andrey Borzenkov are being bounced with this message:
snip
 prohibition -- access from ip address [62.241.160.9] is blocked.
 See
 http://www.mail.ru/pages/help/262.html for details. (in reply to
 DATA
 command)

 I know Andrey doesn't read Cooker consistently, so can someone alert him
 to this, and let him know the mails I tried to send him are on the list?
 Thanks.

The cooker list itself seems to be sick right now, so I'm not sure when this
will get through. But I thought I'd pass on what I've learned:

I managed to translate the important items on the form
(http://win.mail.ru/cgi-bin/support) linked to by the explanatory page
(bounce message, like in your original note). Between machine translation
(very acceptably good, at http://www.translate.ru/) and looking at the HTML,
I go this:

The first field is your name and surname, the second is a working e-mail
address (probably best for it to be the one you sent from).

The pull-down list is the subject of your problem (it's apparently a form to
open an ISP support ticket). Select the one right before the line which
contains WAP. That opens a window (apparently a FAQ). Unfortunately, the
annoying JavaScript opens the popup *again* when the list loses input focus,
too. Grrr.

Next is the e-mail address you're having problems with (Andrey's), username
+ trailing bit in the pulldown.

The large text field is your message. A cleaned-up translation of the
parenthetical text: (if this concerns problems with a @mail.ru, @bk.ru,
@inbox.ru or @list.ru mailbox, you will need to specify your recipient's
name as well as your own e-mail address at which we can communicate with
you). Needless to say, I wrote my message in English.

Finally, there are two buttons with a checkbox in between. Checking the box
will give you a copy of the trouble ticket. The first button is the submit
button. Be careful with the second one, since it's an HTML reset button and
will *clear* the form...

Hopefully this helps, whenever the cooker list is alive again.

- John

P.S. Since I'm resending this message, I have some good news to add. After
filling in the form, as outlined above, I received a reply from one of their
people that my ISP had been de-blacklisted at my request. I just sent an
e-mail that included Andrey in the addresses and haven't received a
bounce-back, so it looks like things work...




Re: resend: Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-19 Thread Adam Williamson
On Tue, 2003-08-19 at 11:27, John Keller wrote:
 [due to the cooker mailing list problems yesterday, I'm reposting this]
 
 Adam Williamson wrote:
  My mails to Andrey Borzenkov are being bounced with this message:
 snip
  prohibition -- access from ip address [62.241.160.9] is blocked.
  See
  http://www.mail.ru/pages/help/262.html for details. (in reply to
  DATA
  command)
 
  I know Andrey doesn't read Cooker consistently, so can someone alert him
  to this, and let him know the mails I tried to send him are on the list?
  Thanks.
 
 The cooker list itself seems to be sick right now, so I'm not sure when this
 will get through. But I thought I'd pass on what I've learned:
 
 I managed to translate the important items on the form
 (http://win.mail.ru/cgi-bin/support) linked to by the explanatory page
 (bounce message, like in your original note). Between machine translation
 (very acceptably good, at http://www.translate.ru/) and looking at the HTML,
 I go this:
 
 The first field is your name and surname, the second is a working e-mail
 address (probably best for it to be the one you sent from).
 
 The pull-down list is the subject of your problem (it's apparently a form to
 open an ISP support ticket). Select the one right before the line which
 contains WAP. That opens a window (apparently a FAQ). Unfortunately, the
 annoying JavaScript opens the popup *again* when the list loses input focus,
 too. Grrr.
 
 Next is the e-mail address you're having problems with (Andrey's), username
 + trailing bit in the pulldown.
 
 The large text field is your message. A cleaned-up translation of the
 parenthetical text: (if this concerns problems with a @mail.ru, @bk.ru,
 @inbox.ru or @list.ru mailbox, you will need to specify your recipient's
 name as well as your own e-mail address at which we can communicate with
 you). Needless to say, I wrote my message in English.
 
 Finally, there are two buttons with a checkbox in between. Checking the box
 will give you a copy of the trouble ticket. The first button is the submit
 button. Be careful with the second one, since it's an HTML reset button and
 will *clear* the form...
 
 Hopefully this helps, whenever the cooker list is alive again.
 
 - John
 
 P.S. Since I'm resending this message, I have some good news to add. After
 filling in the form, as outlined above, I received a reply from one of their
 people that my ISP had been de-blacklisted at my request. I just sent an
 e-mail that included Andrey in the addresses and haven't received a
 bounce-back, so it looks like things work...

Well, uh, thanks for doing all that work, but it turns out it's not
necessary...the blacklist was actually coming from DSDL, which has a
perfectly English homepage :). I emailed Pipex postmaster and got a
reply saying they're applying to be taken off the DSDL list, so things
should be sorted out for me soon too.
-- 
adamw




Re: resend: Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-19 Thread John Keller
Adam Williamson wrote:
 Well, uh, thanks for doing all that work, but it turns out it's not
 necessary...the blacklist was actually coming from DSDL, which has a

Yeah, I was a bit verbose, wasn't I? I had to do it for myself, so I figured
I'd pass along what I'd learned for anyone else in the same situation.

 perfectly English homepage :). I emailed Pipex postmaster and got a
 reply saying they're applying to be taken off the DSDL list, so things
 should be sorted out for me soon too.

Good to hear. Dunno what it is, but I've seen a sudden jump in active
blacklisting all over the place.

- John




Re: resend: Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-19 Thread Dave Cotton
On Tue, 2003-08-19 at 13:10, John Keller wrote:

 Good to hear. Dunno what it is, but I've seen a sudden jump in active
 blacklisting all over the place.

Perhaps the problem is too much hype over spam, with too many half baked
schemes to stop it.

I've already put forward the idea that if the ISPs checked for an open
relay when the client logs on and if one is found notify the client and
then block the account the ill configured mailers would get fixed. If
the spammers can find open relays why can't the ISPs? Answer, their
support desks would have to actually tell the clients how to fix it. If
they just use blacklists it's someone else's problem.

-- 
Dave Cotton
Directeur
Linux Autrement
193 rue Marcel Cerdan
84270 Vedene
04 90 23 30 81
Internet Sheriff Technology revendeur en France
http://www.linuxautrement.com
IAX 17004902330




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-15 Thread John Keller
Adam Williamson wrote:
 Yeah, I just realised my last response is braindead, because of course I
 use my ISP's SMTP server (I don't run my own), so it's presumably that
 IP address that's blocked, and that doesn't change. Consequently, I
 ought to fill in the form, which I'd do immediately if my five-year old
 GCSE Russian were remotely up to the task. Which it isn't. :)

If you or anyone else figures out the basics of the form, please let me
know. My ISP's SMTP is also blacklisted (on an on-and-off basis), and it'd
be nice to address it when it happens. Too bad what little Russian I learned
was pushed out of my brain by my French...

- John




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-15 Thread Dave Cotton
On Fri, 2003-08-15 at 14:10, John Keller wrote:
 If you or anyone else figures out the basics of the form, please let me
 know. My ISP's SMTP is also blacklisted (on an on-and-off basis), and it'd
 be nice to address it when it happens. Too bad what little Russian I learned
 was pushed out of my brain by my French...
 
Oleane is blacklisted? 

matchbox.fr resolves to an address from the Oleane block, do you have a
fixed IP? If so perhaps you were the open relay :) 

If not you're another victim of the a previous user of the IP had an
open relay syndrome. 

I just realised why providers like Wanadoo/Oleane never check for open
relays, if you complain about the problem that others are causing you
they'll say they can always sell you a fixed IP at an inflated price.
-- 
Dave Cotton [EMAIL PROTECTED]




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-15 Thread John Keller
Dave Cotton wrote:
 Oleane is blacklisted?

Apparently so; at least, someone is. The smtp server is in a /8 block, so I
hope there was some restraint on the part of the blacklisters (no comment...
;-).

 matchbox.fr resolves to an address from the Oleane block, do you have a
 fixed IP? If so perhaps you were the open relay :)

We have a very small block of fixed addresses, but only one is in service
and it doesn't run a server. The firewall at that address doesn't even have
that port open (though we get scanned quite often).

 If not you're another victim of the a previous user of the IP had an
 open relay syndrome.

We have a professional ASDL service, but our block of fixed IP's isn't
anywhere near the one that Andrey's ISP has blacklisted (81.x.x.x for access
vs. 213.x.x.x for blacklist).

We use a generic smtp server that's for everyone on the service, and is
*almost* in the same Class C block as the one mentioned in the bounce notice
that I got from Andrey's ISP. Changes are *very* good that it was at one
time an open relay. Since sometime late last year, Oleane has required smtp
password validation -- but cleartext passwords aren't guaranteed, just a way
to slow down a determined spammer.

Mandrake's own cooker server bounced two of my messages yesterday, the first
time it'd happened to me. So there is perhaps renewed activity. We'll see if
this message makes it :-) (a couple of others did, so I think Mdk took care
of me).

 I just realised why providers like Wanadoo/Oleane never check for open
 relays, if you complain about the problem that others are causing you
 they'll say they can always sell you a fixed IP at an inflated price.

Yeah, I know about the prices for sure (and I miss the days of US 1-800
service numbers when I was only paying with my time on hold, not for an
inflated support line cost too). I've purposely avoided setting up an smtp
server or service, but sometimes I think about our extra IP addresses
sitting there...

Thanks for the friendly neighborly inquiry. I'm basically in the same
situation as a regular user, just at inflated business prices. But for the
moment, it's better than the time I'd spend on setting up something close to
bulletproof.

- John




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-15 Thread Michael Scherer
On Friday 15 August 2003 15:49, Dave Cotton wrote:
 On Fri, 2003-08-15 at 14:10, John Keller wrote:
  If you or anyone else figures out the basics of the form, please
  let me know. My ISP's SMTP is also blacklisted (on an on-and-off
  basis), and it'd be nice to address it when it happens. Too bad
  what little Russian I learned was pushed out of my brain by my
  French...

 Oleane is blacklisted?

 matchbox.fr resolves to an address from the Oleane block, do you have
 a fixed IP? If so perhaps you were the open relay :)

 If not you're another victim of the a previous user of the IP had an
 open relay syndrome.

 I just realised why providers like Wanadoo/Oleane never check for
 open relays, if you complain about the problem that others are
 causing you they'll say they can always sell you a fixed IP at an
 inflated price.

indeed and the price of the fixed IP alone is the same as a adsl 
connection with a fixed IP at their competitors...
I will not give any name...

-- 

Mickaƫl Scherer




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Dave Cotton
On Wed, 2003-08-13 at 23:26, Adam Williamson wrote:
 My mails to Andrey Borzenkov are being bounced with this message:
 
 This is the Postfix program at host shockwave.systems.pipex.net.
 
 I'm sorry to have to inform you that the message returned
 below could not be delivered to one or more destinations.
 
 For further assistance, please send mail to postmaster
 
 If you do so, please include this problem report. You can
 delete your own text from the message returned below.
 
 The Postfix program
 
 [EMAIL PROTECTED]: host mxs.mail.ru[194.67.23.20] said: 503
 Administrative
 prohibition -- access from ip address [62.241.160.9] is blocked. 
 See
 http://www.mail.ru/pages/help/262.html for details. (in reply to
 DATA
 command)

I've had this  once or twice and found that the problem is a combination
of the constant reallocation of IPs by Cable/xDSL operators and
blacklists. Someone using the same ISP as you has been found to be, or
in some cases just been accused of, running an open relay, which is now
on a blacklist. I just did service adsl restart got a new IP and
resent with no problems.

Perhaps in the future a responsible ISP may break the mould by running a
check for an open relay immediately after allocating the IP. If the test
shows positive, send a message to the account to that effect and disable
it, then a large number of badly configured machines would be found by
the ISPs and not the spammers. A side benefit to this could be that spam
would be reduced dramatically overnight. 

One can dream.
-- 
Dave Cotton [EMAIL PROTECTED]




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Todd Lyons
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Adam Williamson wanted us to know:

http://www.mail.ru/pages/help/262.html for details. (in reply to

Go to that link, there's a form to fill out to request your IP to be
whitelisted.
- -- 
Blue skies...   Todd
| Get a bigger hammer!   |  ...file transfer by email is evil.|
| http://www.mrball.net  |  NANOG |
| http://faq.mrball.net  ||
Linux kernel 2.4.21-0.25mdk   6 users,  load average: 0.03, 0.01, 0.00
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Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Guillaume Cottenceau
Adam Williamson [EMAIL PROTECTED] writes:

 I know Andrey doesn't read Cooker consistently, so can someone alert him
 to this, and let him know the mails I tried to send him are on the list?
 Thanks.

Done.

-- 
Guillaume Cottenceau - http://people.mandrakesoft.com/~gc/



Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Adam Williamson
On Thu, 2003-08-14 at 15:24, Todd Lyons wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 Adam Williamson wanted us to know:
 
 http://www.mail.ru/pages/help/262.html for details. (in reply to
 
 Go to that link, there's a form to fill out to request your IP to be
 whitelisted.

Bit too much trouble, given I'm on ADSL and it changes every couple of
days.
-- 
adamw




Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Todd Lyons
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Adam Williamson wanted us to know:

 http://www.mail.ru/pages/help/262.html for details. (in reply to
 Go to that link, there's a form to fill out to request your IP to be
 whitelisted.
Bit too much trouble, given I'm on ADSL and it changes every couple of
days.

Then the best recourse for you is to configure Postfix to use a smart
host and put your ISP's mail server.  They should be relaying by IP and
as long as they're not doing something like earthlink, they will allow
you to send it from whoever you want.  If they only relay for their
domain, then you're kinda SOL unless you can find someone who'll setup
SMTP AUTH for you on a nonstandard port.

Good luck, dude.  I hate it when the whole ISP seems to be against you.
- -- 
Blue skies...   Todd  Public key: http://www.mrball.net/todd.asc
scandal cannonball: you gonna wear your ferengi ears? :)
Morph scandal: everyone knows its the year of the Romulan..*slap*
scandal trust me to show up unfashionably dressed to a scifi convention
Linux kernel 2.4.21-0.25mdk   5 users,  load average: 0.00, 0.03, 0.00
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Re: [Cooker] OT - can someone pass this on to Andrey?

2003-08-14 Thread Adam Williamson
On Thu, 2003-08-14 at 23:58, Todd Lyons wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1
 
 Adam Williamson wanted us to know:
 
  http://www.mail.ru/pages/help/262.html for details. (in reply to
  Go to that link, there's a form to fill out to request your IP to be
  whitelisted.
 Bit too much trouble, given I'm on ADSL and it changes every couple of
 days.
 
 Then the best recourse for you is to configure Postfix to use a smart
 host and put your ISP's mail server.  They should be relaying by IP and
 as long as they're not doing something like earthlink, they will allow
 you to send it from whoever you want.  If they only relay for their
 domain, then you're kinda SOL unless you can find someone who'll setup
 SMTP AUTH for you on a nonstandard port.

Yeah, I just realised my last response is braindead, because of course I
use my ISP's SMTP server (I don't run my own), so it's presumably that
IP address that's blocked, and that doesn't change. Consequently, I
ought to fill in the form, which I'd do immediately if my five-year old
GCSE Russian were remotely up to the task. Which it isn't. :)
-- 
adamw